Interactive Intelligence Audiocodes Mediant 800 based Installation And Configuration Manual - page 17
Interaction Media Server Appliance Installation and Configuration Guide
19
Fax sessions
Fax communications through Interaction Media Server require a fax session, a basic session, and a
media session for each external fax call. Fax sessions are defined in the Interaction Center server
license.
I3_LICENSE_MEDIA_SERVER_G.729_SESSIONS
The G.729 codec requires less bandwidth usage at the expense of dynamic audio range. The
G.729 codec is proprietary and requires that you purchase licenses for each interaction that uses
the codec. The number of licenses that you purchase must equal the maximum number of
simultaneous interactions that you want to support. For example, if you have two Interaction
Media Servers that support up to 100 simultaneous G.729 sessions each, purchase 200 sessions in
the Interaction Center license. Use the Interactive Intelligence Online Ordering System to
purchase these licenses. You can then download the license from the Interactive Intelligence
License Management website at the following URL address:
http://license.inin.com
.
Acquire an Interaction Media Server license
The Interactive Intelligence License Management website (
http://license.inin.com
) enables you to
create Interaction Media Server and Interaction Center licenses. If you have purchased the
appropriate products, you are certified and authorized to generate these licenses through the
website.
If you are not certified to log on to this website, you can contact Interactive Intelligence through
this e-mail address:
licenseissues@inin.com
When you contact Interactive Intelligence through this e-mail address, include your order number
and request a license file. If you are installing the Interaction Media Server software on your own
hardware, which was not purchased from Interactive Intelligence, include your server name and
MAC address ID numbers for the machine that you intend to host Interaction Media Server.
For more information on generating your Interaction Center server license for Interaction Media
Server, see the
Interaction Center Licensing Overview Technical Reference
document.
Apply an Interaction Media Server license
After you acquire an Interaction Center license that includes Interaction Media Server, you must
apply it to both Interaction Media Server and Interaction Center.
1.
Load the license on Interaction Media Server:
a.
Place your Interaction Center license on a local or shared network location.
b.
Open a web browser and navigate to the URL and port number of the Interaction Media
Server Web interface.
Note
: See the following example for the format of specifying this URL. Your address will
likely be different. The default HTTP port is 8083 (HTTP for a non-secure connection) and
the default HTTPS port is 446 (HTTPS for a secure connection).
http://mediaserver1:8083/
The webpage prompts you to supply a user name and password.