Interactive Intelligence Audiocodes Mediant 800 based Installation And Configuration Manual - Table Of Contents
Interaction Media Server Appliance Installation and Configuration Guide
5
Table of Contents
Introduction .................................................................................................................. 7
About the Interaction Media Server appliance..................................................................... 7
Interaction Media Server appliance contents ...................................................................... 7
Safety precautions
(Medium and Large Interaction Media Servers only)
................................. 7
About this guide ............................................................................................................. 8
For more information ...................................................................................................... 8
Interaction Media Server appliance hardware specifications ............................................... 8
Factory Image Restoration Procedures
(Medium and Large Interaction Media Servers only)
. 8
Interaction Media Server Technical Reference .................................................................. 8
Interaction SIP Proxy Technical Reference....................................................................... 9
Interaction Recorder Remote Content Service (not available on all models) ......................... 9
Interaction Session Manager (not available on all models) ................................................ 9
IC Documentation Library ........................................................................................... 10
Interactive Intelligence Support website ....................................................................... 10
Interactive Intelligence Test Lab site ............................................................................ 10
Set up the Interaction Media Server appliance ............................................................ 11
Preliminary hardware setup ........................................................................................... 11
Complete the Windows Server installation ....................................................................... 11
Interaction Recovery Module
(Medium and Large Interaction Media Servers only)
................ 13
Add the server to the domain ......................................................................................... 13
View Network Fault Tolerant (NFT) network interface controller teams ................................ 15
Interaction Media Server licenses ................................................................................... 18
I3_FEATURE_MEDIASERVER_TYPE_STANDARD ............................................................. 18
I3_LICENSE_MEDIASERVER_MAX_MEDIA_ENGINES ...................................................... 18
Media sessions .......................................................................................................... 18
Basic sessions ........................................................................................................... 18
Conference sessions ................................................................................................... 18
Fax sessions .............................................................................................................. 19
I3_LICENSE_MEDIA_SERVER_G.729_SESSIONS ............................................................ 19
Acquire an Interaction Media Server license ..................................................................... 19
Apply an Interaction Media Server license ........................................................................ 19
Apply the Interaction SIP Proxy license ........................................................................... 22
Disable Interaction SIP Proxy ......................................................................................... 23
Optional post-installation configuration ...................................................................... 25
Save an as-configured system state ................................................................................ 25
Enable Integrated Lights-Out 4 (iLO 4)
(Medium and Large Interaction Media Servers only)
.. 25
Install Interaction Recorder Remote Content Service ......................................................... 25
Install Interaction Session Manager ................................................................................ 31
Change log .................................................................................................................. 35