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Intermec CK30 User Manual - Before You Begin

Manual is about: 5250 Terminal Emulation

Summary of CK30

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    Ck30 handheld computer user's manual.

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    Ii ck30 handheld computer user’s manual intermec technologies corporation corporate headquarters 6001 36th ave. W. Everett, wa 98203 u.S.A. Www.Intermec.Com the information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service intermec-ma...

  • Page 3: Contents

    Contents ck30 handheld computer user’s manual iii contents before you begin......................................................................................................Vii safety summary .........................................................................................Vii safety icon...

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    Contents iv ck30 handheld computer user’s manual using the sd card .................................................................................................. 25 configuring the ck30 .................................................................................... 27 how to configure the c...

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    Contents ck30 handheld computer user’s manual v managing the ck30 ......................................................................................... 69 accessing the system main menu............................................................................ 70 managing files on the ck30 .......

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    Contents vi ck30 handheld computer user’s manual radio ssi utility ....................................................................................... 92 read cpu registers .................................................................................. 93 sound test..............................

  • Page 7: Before You Begin

    Before you begin ck30 handheld computer user’s manual vii before you begin this section provides you with safety information, technical support information, and sources for additional product information. Safety summary your safety is extremely important. Read and follow all warnings and cautions in...

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    Before you begin viii ck30 handheld computer user’s manual safety icons this section explains how to identify and understand warnings, cautions, and notes that are in this document. A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to av...

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    Before you begin ck30 handheld computer user’s manual ix global services and support warranty information to understand the warranty for your intermec product, visit the intermec web site at http://www.Intermec.Com and click service & support > service & support. The intermec global sales & service ...

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    Before you begin x ck30 handheld computer user’s manual telephone support these services are available from intermec by calling 1-800-755-5505 and choosing an option. Service description in the u.S.A. And canada, choose this option factory repair and on-site repair request a return authorization num...

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    Before you begin ck30 handheld computer user’s manual xi related documents the intermec web site at http://www.Intermec.Com contains our documents that you can download in pdf format. To order printed versions of the intermec manuals, contact your local intermec representative or distributor. Patent...

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    Before you begin xii ck30 handheld computer user’s manual copyright 1998-2001 dr john maddock permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that...

  • Page 13: Using The Ck30 Handheld

    Using the ck30 handheld computer use this chapter to familiarize yourself with the ck30 handheld computer. In this chapter you will find these sections: • introducing the ck30 handheld computer • using the battery • using the keypad • using the screen • understanding the status lights • understandin...

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    Chapter 1 — using the ck30 handheld computer 2 ck30 handheld computer user’s manual introducing the ck30 handheld computer the intermec ck30 is an ergonomically designed handheld computer built on the microsoft ® windows ® ce .Net operating system. It is a lightweight, easy-to-use, reliable computer...

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    Chapter 1 — using the ck30 handheld computer ck30 handheld computer user’s manual 3 c k 30 a a 030 100 0 ck30aa0301000 configuration number configuration label: the label in this illustration is for a ck30 model a (ck30a). Features included with the different models of the ck30 feature ck30a ck30b c...

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    Chapter 1 — using the ck30 handheld computer 4 ck30 handheld computer user’s manual these options are available for the ck30b and ck30c: • te 2000 terminal emulation application including 3270, 5250, and vt/ansi as well as third-party te applications • 1d linear imager, standard, or advanced long-ra...

  • Page 17: Using The Battery

    Chapter 1 — using the ck30 handheld computer ck30 handheld computer user’s manual 5 using the battery the ck30 uses an ab1 lithium-ion battery as its main power source. You must fully charge the main battery before you can use the ck30. When you change the battery, a backup battery maintains your st...

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    Chapter 1 — using the ck30 handheld computer 6 ck30 handheld computer user’s manual to charge the battery • either insert the battery into the ac1 4-slot battery charger or place the ck30 with battery installed in the ac2, ad1, or ad2. For more information on these accessories, see page 109. Use the...

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    Chapter 1 — using the ck30 handheld computer ck30 handheld computer user’s manual 7 maximizing battery life there are several things that you can do to maximize the life of your battery. Maximizing the life of your battery when you want to: do this to save battery power: operate the ck30 and the low...

  • Page 20: Using The Keypad

    Chapter 1 — using the ck30 handheld computer 8 ck30 handheld computer user’s manual using the keypad your ck30 has one of the following keypad overlay options: • 42-key large numeric and function • 50-key full alphanumeric • 52-key full alphanumeric you can order all versions of the ck30 keypad with...

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    Chapter 1 — using the ck30 handheld computer ck30 handheld computer user’s manual 9 the 42-key large numeric and function keypad enter enter home caps sp del ins a d g b e h c f i j k l m n o p q r s t u v z x y w / \ . Prog * ? [ ] shift & * ( % $ ! ^ # ) esc ctl alt alpha sp tab 1 2 3 4 5 6 7 8 0 ...

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    Chapter 1 — using the ck30 handheld computer 10 ck30 handheld computer user’s manual the 50-key full alphanumeric keypad home del f7 f8 f9 f6 f5 f4 f1 f2 f3 space f10 ins caps alt ? “ ‘ + / \ ¦ . Prog { } * [ ] power key green key backlight key orange key 50-key full alphanumeric keypad: this keypad...

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    Chapter 1 — using the ck30 handheld computer ck30 handheld computer user’s manual 11 the 52-key full alphanumeric keypad 7 8 9 1 2 0 . 3 4 5 6 f1 f2 f3 f4 a b c d e f g h i j k l m n o p q r s t u v w y esc i/ o alt tab scan button orange key green key backlight key power key 52-key full alphanumeri...

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    Chapter 1 — using the ck30 handheld computer 12 ck30 handheld computer user’s manual using the color-coded keys each keypad available for the ck30 provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use t...

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    Chapter 1 — using the ck30 handheld computer ck30 handheld computer user’s manual 13 capitalizing all characters to type all alphabetic characters as uppercase letters, you can enable the caps lock feature on the ck30 keypad. To enable caps lock 1 press the orange key. The icon appears on the status...

  • Page 26: Using The Screen

    Chapter 1 — using the ck30 handheld computer 14 ck30 handheld computer user’s manual using the power ( i) key when you press the i key to turn off the ck30, you actually put the ck30 in suspend mode. In suspend mode, the ck30 continues to supply power to all memory, but turns off power to most hardw...

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    Chapter 1 — using the ck30 handheld computer ck30 handheld computer user’s manual 15 understanding the screen icons use the screen icons on the status bar to see the battery status, network connections, and special keys or functions you may be using. Ck30 screen icons icon description battery is hal...

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    Chapter 1 — using the ck30 handheld computer 16 ck30 handheld computer user’s manual using the mouse pointer if you need to use a mouse to perform an action, you can use the mouse pointer on your ck30. To turn on the mouse pointer • press alt and then b. The mouse pointer can simulate single-clicks,...

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    Chapter 1 — using the ck30 handheld computer ck30 handheld computer user’s manual 17 to click and drag an item on the screen 1 position the mouse pointer on the part of the window you want to move. 2 press the key for the left mouse button and then press 0 (zero). 3 use the directional keys to drag ...

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    Chapter 1 — using the ck30 handheld computer 18 ck30 handheld computer user’s manual understanding the status lights the status lights on the ck30 turn on to indicate the status of the battery, a successful decode of a bar code, or a user-defined function. User-defined lights system status light goo...

  • Page 31: Understanding The Beeps

    Chapter 1 — using the ck30 handheld computer ck30 handheld computer user’s manual 19 understanding the beeps the ck30 uses beeps to provide you with audio feedback when it performs some functions. For example, you hear a beep each time you scan a valid bar code. Understanding the ck30 beeps beep seq...

  • Page 32: Scanning Bar Codes

    Chapter 1 — using the ck30 handheld computer 20 ck30 handheld computer user’s manual scanning bar codes do not look directly into the window area or at a reflection of the laser beam while the laser is scanning. Long-term exposure to the laser beam can damage your vision. Avertissement: ne regardez ...

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    Chapter 1 — using the ck30 handheld computer ck30 handheld computer user’s manual 21 scanning with the integrated laser scanner and 1d linear imager if the ck30 has a laser scanner or 1d linear imager, use the following procedure to practice how to scan a bar code. The linear imager can decode pdf41...

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    Chapter 1 — using the ck30 handheld computer 22 ck30 handheld computer user’s manual when the ck30 successfully reads a bar code label, you hear a high beep and the green good read light turns on briefly. 4 release the scan button. Scanning with the 2d area imager the ck30c may have the 2d area imag...

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    Chapter 1 — using the ck30 handheld computer ck30 handheld computer user’s manual 23 scan button ntermec *intermec* c good read light scanning: using the 2d imager to scan a bar code label. When the ck30 successfully reads a bar code label, you hear a high beep and the green good read light turns on...

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    Chapter 1 — using the ck30 handheld computer 24 ck30 handheld computer user’s manual to attach a tethered scanner 1 locate and remove the scanner port cover. Scanner port cover 2 insert the scanner 10-pin connector until it locks in place. To scanner scanner port 3 configure the scanner model comman...

  • Page 37: Using The Sd Card

    Chapter 1 — using the ck30 handheld computer ck30 handheld computer user’s manual 25 using the sd card you can use a secure digital (sd) card to increase file storage and install software. The ck30 currently supports sandisk sd cards only. The sd card slot is located on the top of the ck30 just abov...

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    Chapter 1 — using the ck30 handheld computer 26 ck30 handheld computer user’s manual 7 press i to turn on the ck30. To remove the sd card 1 press i to turn off the ck30. 2 remove the two screws on the sd card slot door and remove the door. 3 push in on the sd card until you hear it unlatch. The card...

  • Page 39: Configuring The Ck30

    Configuring the ck30 use this chapter to understand how to configure the ck30 to communicate in your network. In this chapter, you will find these sections: • how to configure the ck30 parameters • configuring the ck30 for your network • configuring security • saving your configuration changes to fl...

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    Chapter 2 — configuring the ck30 28 ck30 handheld computer user’s manual how to configure the ck30 parameters you can configure many parameters on the ck30, such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The valu...

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    Chapter 2 — configuring the ck30 ck30 handheld computer user’s manual 29 configuring the ck30 with the setup assistant when first setting up the ck30, use the setup assistant to set or enable basic network parameters and connect your ck30 to the network. The setup assistant guides you through settin...

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    Chapter 2 — configuring the ck30 30 ck30 handheld computer user’s manual configuring the ck30 with the configuration utility use the menu-driven configuration utility to configure the ck30 and view system information. You can access the configuration utility while running any application. To open th...

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    Chapter 2 — configuring the ck30 ck30 handheld computer user’s manual 31 when using the configuration utility, you may not see a parameter until you enable or disable a value for another key field. For example, you will not see ip settings unless you disable dhcp. You may also not see a parameter if...

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    Chapter 2 — configuring the ck30 32 ck30 handheld computer user’s manual configuration utility menu options menu option description scanners, symbologies configure scanner settings and bar code symbologies. Communications set up network settings including the 802.11b/g radio and the bluetooth radio....

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    Chapter 2 — configuring the ck30 ck30 handheld computer user’s manual 33 restoring default settings you can restore the ck30 to factory default settings from the configuration utility. For a complete list of the default settings, see “default configuration” on page 114. Note: using the restore defau...

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    Chapter 2 — configuring the ck30 34 ck30 handheld computer user’s manual 2 press enter to exit and save your changes through a cold boot. Press esc to exit without saving your changes through a cold boot. Configuring the ck30 by scanning bar codes you can change some of the configuration parameters ...

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    Chapter 2 — configuring the ck30 ck30 handheld computer user’s manual 35 when you scan bar code configuration commands, the ck30 emits a series of beeps unless the volume is turned off. There are two beep sequences: • one high beep means you scanned a valid configuration command. • three low beeps m...

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    Chapter 2 — configuring the ck30 36 ck30 handheld computer user’s manual all configuration responses are routed with the $ngcfgrsp transaction id. The dcs 30x or intermec gateway cannot keep track of multiple applications sending reader or configuration commands. If you have two host applications se...

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    Chapter 2 — configuring the ck30 ck30 handheld computer user’s manual 37 tmf field is a 2-byte field containing one of these values: cg configuration get request sent from the host application. Cg configuration get response sent from the ck30 to the host. Cs configuration set request sent from the h...

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    Chapter 2 — configuring the ck30 38 ck30 handheld computer user’s manual tmf field commands where: tmf field is a 2-byte field containing one of these values: cg configuration get request sent from the host application. Cg configuration get response sent from the ck30 to the host. Cs configuration s...

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    Chapter 2 — configuring the ck30 ck30 handheld computer user’s manual 39 cg$+bv4 where: cg is a tmf configuration get response. $+ is the change configuration reader command. Bv4 means the beep volume configuration command is currently set to a value of 4, which is a very high beeper volume. Configu...

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    Chapter 2 — configuring the ck30 40 ck30 handheld computer user’s manual pc ethernet serial cable ck30 host ck30 in a serial network to use serial communications with your ck30 1 turn off the ck30. 2 connect the ck30 to the serial port of another device. You can do this in one of the following ways:...

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    Chapter 2 — configuring the ck30 ck30 handheld computer user’s manual 41 configuring 802.11b/g radio communications make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage. Attention: assurez-vous que la distanc...

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    Chapter 2 — configuring the ck30 42 ck30 handheld computer user’s manual ethernet tcp/ip direct connect ck30s access point host ck30 in a tcp/ip direct connect network to use wireless communications in a tcp/ip network 1 configure these network parameters on each ck30 in the network: • network name ...

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    Chapter 2 — configuring the ck30 ck30 handheld computer user’s manual 43 the easiest way to configure the network parameters on the ck30 is to use the configuration utility. For help, see “configuring the ck30 with the configuration utility” on page 30. Configuring the network parameters for a udp p...

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    Chapter 2 — configuring the ck30 44 ck30 handheld computer user’s manual the intermec gateway or dcs 30x translate udp plus packets on the wireless network into tcp/ip packets on the wired network and vice versa. The access point acts as a bridge to allow communications between the wired network and...

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    Chapter 2 — configuring the ck30 ck30 handheld computer user’s manual 45 ethernet ck30 ck30 ck30 host ck30s in an ethernet network to use the ck30 in an ethernet network 1 configure these network parameters on each ck30 in the network: • network name (ssid) • host ip address • ip settings (if not us...

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    Chapter 2 — configuring the ck30 46 ck30 handheld computer user’s manual configuring bluetooth radio communications you can send information to printers wirelessly using the bluetooth qualified module by socket communications. The bluetooth technology uses short-range radio links and allows for comm...

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    Chapter 2 — configuring the ck30 ck30 handheld computer user’s manual 47 if devices are discovered, but your device is not displayed in the box, make sure your device and radio are turned on and try device discovery again. Use this table to understand the commands you see in the bluetooth menu. Blue...

  • Page 60: Configuring Security

    Chapter 2 — configuring the ck30 48 ck30 handheld computer user’s manual configuring security the ck30 provides three types of wireless local area network (wlan) security: • wifi protected access (wpa) • 802.1x • wep use the next sections to understand how to configure each type of security on your ...

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    Chapter 2 — configuring the ck30 ck30 handheld computer user’s manual 49 the network password dialog box appears. 4 in the network password dialog box, enter the user name, password, and domain to log in to the ca server. 5 press enter. A dialog box appears asking if you want to load the root certif...

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    Chapter 2 — configuring the ck30 50 ck30 handheld computer user’s manual to use wpa security, you need: • an authentication server note: you can also use a mobilelan access point with software release 1.80 or later as an authentication server. For help, see the mobilelan access system manual (p/n 06...

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    Chapter 2 — configuring the ck30 ck30 handheld computer user’s manual 51 b press enter. Once the radio starts to authenticate, the network password dialog box appears: c enter a user name and password and select the save password checkbox. D (optional) in the domain field, enter the domain that you ...

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    Chapter 2 — configuring the ck30 52 ck30 handheld computer user’s manual configuring 802.1x security 802.1x security provides centralized user authentication using an authentication server, authenticators (access points), and supplicants. These components communicate using an eap authentication type...

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    Chapter 2 — configuring the ck30 ck30 handheld computer user’s manual 53 if you choose peap: a select properties and clear the validate server checkbox by tabbing to it and then pressing v. B press enter. Once the radio starts to authenticate, the network password dialog box appears: c enter a user ...

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    Chapter 2 — configuring the ck30 54 ck30 handheld computer user’s manual 3 choose configuration utility > communications > 802.11 radio > security. 4 for network authentication, choose open. Intermec recommends using open. 5 for data encryption, choose wep. 6 for network key setting, choose enter ke...

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    Chapter 2 — configuring the ck30 ck30 handheld computer user’s manual 55 to save configuration changes using the configuration utility 1 from the system main menu, select configuration utility. 2 from the configuration utility, select save to flash. The save settings dialog box appears: 3 press ente...

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    Chapter 2 — configuring the ck30 56 ck30 handheld computer user’s manual.

  • Page 69: Developing and Installing

    Developing and installing applications in this chapter you will find guidelines for developing applications using the software developer’s kit (sdk) and converting existing trakker antares applications using the programmer software kit (psk). You will also find information on installing applications...

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    Chapter 3 — developing and installing applications 58 ck30 handheld computer user’s manual developing applications for the ck30 the ck30 handheld computers run applications programmed in microsoft embedded visual c++. The ck30c can also run applications developed for the .Net compact framework using...

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    Chapter 3 — developing and installing applications ck30 handheld computer user’s manual 59 • cd-rom drive compatible with multimedia pc specification • vga or higher-resolution monitor (super vga recommended) • microsoft mouse or compatible pointing device for more information on .Net development an...

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    Chapter 3 — developing and installing applications 60 ck30 handheld computer user’s manual you need these hardware and software components to use the psk: • pc with at least 1mb of free disk space running microsoft windows 2000/xp • microsoft embedded visual c++ version 4.0 with service pack 2 • int...

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    Chapter 3 — developing and installing applications ck30 handheld computer user’s manual 61 intermec advises you to store your applications in a folder specific to your application underneath the \program files folder. Intermec recommends that you store your application data in one of these locations...

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    Chapter 3 — developing and installing applications 62 ck30 handheld computer user’s manual installing activesync and establishing a partnership you can use either a usb cable or a serial cable to establish your initial partnership between the ck30 and your pc. To install activesync and establish a p...

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    Chapter 3 — developing and installing applications ck30 handheld computer user’s manual 63 7 in the select synchronization settings dialog box, check the items you want to synchronize and click next. 8 in the setup complete dialog box, click finish. When the partnership has been established, the fol...

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    Chapter 3 — developing and installing applications 64 ck30 handheld computer user’s manual using activesync to copy files and install applications you can use activesync to copy files to the ck30 and to install applications. Use the following procedures to learn how to copy files and install applica...

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    Chapter 3 — developing and installing applications ck30 handheld computer user’s manual 65 the file has now been copied to the ck30 and you can see it using the ck30 file manager. 6 navigate to your application file and run it. After your application is installed, you can run it from the programs me...

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    Chapter 3 — developing and installing applications 66 ck30 handheld computer user’s manual installing applications using wavelink avalanche you can use the wavelink avalanche™ device management system to install applications on all of your wireless ck30s. The ck30 ships with the avalanche enabler al...

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    Chapter 3 — developing and installing applications ck30 handheld computer user’s manual 67 2 on your pc, open notepad. 3 write commands for autorun.Dat using these supported script commands: script command description exec launches a specified program and waits (up to 10 minutes) for it to complete....

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    Chapter 3 — developing and installing applications 68 ck30 handheld computer user’s manual.

  • Page 81: Managing The Ck30

    Managing the ck30 use this chapter to understand how to manage information on the ck30. In this chapter, you will find these sections: • accessing the system main menu • managing files on the ck30 • managing applications on the ck30 • setting or changing the system main menu password • backing up yo...

  • Page 82

    Chapter 4 — managing the ck30 70 ck30 handheld computer user’s manual accessing the system main menu you need to access the system main menu to be able to use most of the tools for managing the ck30, such as file manager and the configuration utility. You can set a password to protect access to the ...

  • Page 83: Managing Files On The Ck30

    Chapter 4 — managing the ck30 ck30 handheld computer user’s manual 71 managing files on the ck30 you use file manager to manage files on the ck30. File manager not only lets you view all of the folders and files located on your ck30, it also lets you: • run an application. • delete a file. • copy a ...

  • Page 84

    Chapter 4 — managing the ck30 72 ck30 handheld computer user’s manual the following dialog box appears: 3 select run and press enter. Your application runs. To run an application from the command line 1 from any screen in the file manager, press f3. The command line dialog box appears. 2 type the pa...

  • Page 85

    Chapter 4 — managing the ck30 ck30 handheld computer user’s manual 73 the file is deleted and you remain in the selected folder. Copying a file with file manager you can use file manager to make a copy of a file and place it in a different folder. To copy a file 1 navigate to the folder containing t...

  • Page 86

    Chapter 4 — managing the ck30 74 ck30 handheld computer user’s manual for example, you should see something similar to this screen: 4 press any key to return to the file manager. Managing applications on the ck30 task manager provides information about applications running on the ck30. You do not ne...

  • Page 87

    Chapter 4 — managing the ck30 ck30 handheld computer user’s manual 75 the task manager dialog box appears with the active application or task selected. Closing an application you can use the task manager to close an application at any time. You can close the application you are currently using or an...

  • Page 88

    Chapter 4 — managing the ck30 76 ck30 handheld computer user’s manual to switch between applications 1 select the application you want to switch to. 2 select switch to and press enter. The application you selected now appears on the screen. Viewing the properties of an application you can use the ta...

  • Page 89

    Chapter 4 — managing the ck30 ck30 handheld computer user’s manual 77 to set a password 1 press c and then b. The system main menu appears. 2 from the system main menu, select main menu password. The set menu password dialog box appears. 3 press tab to move to the new password field. 4 type your new...

  • Page 90: Backing Up Your Files

    Chapter 4 — managing the ck30 78 ck30 handheld computer user’s manual 8 press enter to clear the screen and return to the system main menu. To remove password protection 1 press c and then b. 2 in the password field, type your password and press enter. 3 from the system main menu, select main menu p...

  • Page 91

    Chapter 4 — managing the ck30 ck30 handheld computer user’s manual 79 3 select backup files location and choose the location where you want your files to be backed up. 4 press enter to save your selection. 5 select backup the file system. A copy of all your files is saved to the \persistent copy fol...

  • Page 92

    Chapter 4 — managing the ck30 80 ck30 handheld computer user’s manual to upgrade the operating system 1 download the latest operating system upgrade zip file from the intermec web site to your desktop pc. 2 unzip the files on your desktop pc. 3 if you are using an sd card reader, remove the sd card ...

  • Page 93: Running Diagnostics

    Running diagnostics use the diagnostics on the ck30 to help analyze software and firmware problems, fix application problems, and view system information. Diagnostic test page number battery information 83 bluetooth console 84 bootcode version 85 contrast test 85 display test 86 hardware configurati...

  • Page 94

    Chapter 5 — running diagnostics 82 ck30 handheld computer user’s manual using diagnostics on the ck30 you can access the system main menu and select diagnostics at any time while running an application. The diagnostics menu contains these options: • hardware diagnostics • software diagnostics • syst...

  • Page 95

    Chapter 5 — running diagnostics ck30 handheld computer user’s manual 83 4 choose the diagnostics menu you want to use. To close the diagnostics menu 1 press esc until you return to the system main menu. 2 from the system main menu, press esc. 3 when the exit main menu screen appears, press enter. Wh...

  • Page 96

    Chapter 5 — running diagnostics 84 ck30 handheld computer user’s manual sample screen bluetooth console the bluetooth console is a tool that helps to debug the bluetooth driver. You can use the bluetooth console to perform several bluetooth diagnostics, such as deciding whether bluetooth hardware wa...

  • Page 97

    Chapter 5 — running diagnostics ck30 handheld computer user’s manual 85 bootcode version the bootcode version diagnostic displays the version of boot code loaded on your ck30. From the system main menu: • go to diagnostics > software diagnostics > bootcode version sample screen contrast test use the...

  • Page 98

    Chapter 5 — running diagnostics 86 ck30 handheld computer user’s manual sample screen display test use the display test to make sure that every pixel on the ck30 screen is working correctly. For example, you may want to test the screen if you do not see complete characters on the screen. The display...

  • Page 99

    Chapter 5 — running diagnostics ck30 handheld computer user’s manual 87 you can use this information to tell the intermec representative information on the hardware and software that were installed at the intermec factory. From the system main menu: • go to diagnostics > hardware diagnostics > hw co...

  • Page 100

    Chapter 5 — running diagnostics 88 ck30 handheld computer user’s manual intermec value add information use this screen to see the versions of intermec value add (iva) products on your ck30. From the system main menu: • go to diagnostics > software diagnostics > iva info sample screen keypad test a d...

  • Page 101

    Chapter 5 — running diagnostics ck30 handheld computer user’s manual 89 led test use the led test to make sure that your leds (lights) are operating correctly. The led test turns all of the lights on the ck30 on in this sequence: good read light, the user-defined lights, and then the system status l...

  • Page 102

    Chapter 5 — running diagnostics 90 ck30 handheld computer user’s manual from the system main menu: • go to diagnostics > system diagnostics > net connect test sample screen network interface information use the net interface information diagnostic screen to view the dhcp server ip address, the ck30 ...

  • Page 103

    Chapter 5 — running diagnostics ck30 handheld computer user’s manual 91 operating system version use the os version diagnostic screen to view the operating system software version and whether you have the standard or premium version loaded on the ck30. From the system main menu: • go to diagnostics ...

  • Page 104

    Chapter 5 — running diagnostics 92 ck30 handheld computer user’s manual psc utility the psc (power supply controller) utility provides detailed information about the system power. From the system main menu: • go to diagnostics > hardware diagnostics > psc utility sample screen radio ssi utility the ...

  • Page 105

    Chapter 5 — running diagnostics ck30 handheld computer user’s manual 93 read cpu registers the read cpu registers diagnostic reads every register in the x- scale processor chip and displays the values. From the system main menu: • go to diagnostics > hardware diagnostics > read cpu registers sample ...

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    Chapter 5 — running diagnostics 94 ck30 handheld computer user’s manual.

  • Page 107: Troubleshooting and

    Troubleshooting and maintaining the ck30 use this chapter to solve problems you may encounter while using the ck30. You will also find information on booting the computer and routine maintenance. If you have any problems using the ck30, look in this chapter to find a possible solution. This chapter ...

  • Page 108: Problems and Solutions

    Chapter 6 — troubleshooting and maintaining the ck30 96 ck30 handheld computer user’s manual problems and solutions you can also use the ck30 diagnostics to help analyze and solve problems. For help, see chapter 5, “running diagnostics,” on page 81. If you have problems with the te 2000 terminal emu...

  • Page 109

    Chapter 6 — troubleshooting and maintaining the ck30 ck30 handheld computer user’s manual 97 problems while configuring the ck30 problem solution you scan a configuration command, such as beeper volume, and you hear three low beeps. If you are working in the ck30 system main menu, you cannot scan co...

  • Page 110

    Chapter 6 — troubleshooting and maintaining the ck30 98 ck30 handheld computer user’s manual problems while configuring 802.1x security (continued) problem solution a network connection icon appears in the status bar, but it disappears. The ck30 may not be communicating with the access point that yo...

  • Page 111

    Chapter 6 — troubleshooting and maintaining the ck30 ck30 handheld computer user’s manual 99 problems with wireless connectivity problem solution when you turn on the ck30 after it was suspended for a while (10-15 minutes or longer), it can no longer send or receive messages over the network. The ho...

  • Page 112

    Chapter 6 — troubleshooting and maintaining the ck30 100 ck30 handheld computer user’s manual problems with wireless connectivity (continued) problem solution the network connection icon is in the status bar, but the host computer is not receiving any data from the ck30. In a udp plus network, there...

  • Page 113

    Chapter 6 — troubleshooting and maintaining the ck30 ck30 handheld computer user’s manual 101 problems while scanning bar codes (continued) problem solution when you release the scan button or handle trigger, the good read light does not turn off. The good read light will remain on if you configure ...

  • Page 114: Booting The Ck30

    Chapter 6 — troubleshooting and maintaining the ck30 102 ck30 handheld computer user’s manual problems while scanning bar codes (continued) problem solution you scan a valid bar code label to enter data for your application. The data decoded by the scan module does not match the data encoded in the ...

  • Page 115

    Chapter 6 — troubleshooting and maintaining the ck30 ck30 handheld computer user’s manual 103 warm booting the ck30 if your charged ck30 does not resume after pressing i, or if the computer or an application is locked up, you may need to warm boot it. To warm boot the ck30 • press and hold i for 5 s...

  • Page 116

    Chapter 6 — troubleshooting and maintaining the ck30 104 ck30 handheld computer user’s manual do not use force or a sharp object when pressing the reset switch. You may damage the reset switch. Attention: n'employez pas la force ou un objet pointu quand appuyant sur le remettez à zéro le bouton . Vo...

  • Page 117: Appendix

    Appendix a.

  • Page 118

    Appendix a 106 ck30 handheld computer user’s manual physical and environmental specifications use this section to locate technical information about the ck30 and its available features and options. Physical dimensions length: 20.3 cm (8.0 in) width: 8.9 cm (3.5 in) depth: 5.5 cm (2.15 in) with stand...

  • Page 119

    Appendix a ck30 handheld computer user’s manual 107 keypad options • 42-key large numeric and function keypad, available with programmable, international, 3270 te/5250 te, and vt/ansi te overlays • 50-key full alphanumeric keypad, available with programmable, international, 3270 te/5250 te, and vt/a...

  • Page 120

    Appendix a 108 ck30 handheld computer user’s manual advanced long-range laser scanner optical parameters bar code specification depth of field / scanning range 13 mil code** 7.52 to 9.76 m 2.47 to 3.2 ft 15 mil code 6.25 to 11.28 m 2.05 to 3.70 ft 30 mil code 10.82 to 22.71 m 3.55 to 7.45 ft 55 mil ...

  • Page 121: Accessories For The Ck30

    Appendix a ck30 handheld computer user’s manual 109 2d area imager reading distances bar code specification minimum maximum 7.5 mil 10.2 cm (4.00 in) 21.6 cm (8.50 in) 10 mil 5.7 cm (2.25 in) 24.8 cm (9.75 in) 100% upc 4.4 cm (1.75 in) 34.9 cm (13.75 in) 15 mil 3.8 cm (1.50 in) 39.4 cm (15.5 in) 20 ...

  • Page 122

    Appendix a 110 ck30 handheld computer user’s manual ad1 communications dock use the ad1 to charge your ab1 battery and provide power to your ck30 while still having the ability to communicate via a serial, ethernet, or usb port. Ad2 4-bay communications dock use the ad2 to hold up to four ck30s with...

  • Page 123

    Appendix a ck30 handheld computer user’s manual 111 av1 vehicle cradle use the av1 vehicle to attach your ck30 to a vehicle, such as a forklift. The vehicle cradle provides protection from vibrations that exceed the level the ck30 can withstand alone. 073573 power supply provides power to all of the...

  • Page 124

    Appendix a 112 ck30 handheld computer user’s manual typing hidden characters on the international keypads press this key sequence on one of the keypads: to type: 42-key 50-key 52-key $ not hidden not hidden c and then 6 { c and then a c and then s c and then 9 } c and then b c and then t c and then ...

  • Page 125

    Appendix a ck30 handheld computer user’s manual 113 typing hidden characters on the vt/ansi te keypads press this key sequence on one of the keypads: to type: 42-key 50-key 52-key $ not hidden not hidden c and then 6 ` not applicable not hidden c and then g ! Not hidden not hidden c and then i « not...

  • Page 126: Default Configuration

    Appendix a 114 ck30 handheld computer user’s manual default configuration use the following tables to see the default configuration settings of the ck30. If you restore the ck30 to factory default settings, it will use these values. The tables are organized according to the options in the configurat...

  • Page 127

    Appendix a ck30 handheld computer user’s manual 115 scanner model default value depends on internal scanner option or tethered scanner depends on internal scanner option or tethered scanner scanner settings default value triggering mode level scanner data buffering enable hardware trigger enable tur...

  • Page 128

    Appendix a 116 ck30 handheld computer user’s manual virtual wedge settings default value virtual wedge enable enable grid null code page 1252 default communications configuration communication settings default value dhcp enable device name windowsce name server settings default value primary dns 0.0...

  • Page 129

    Appendix a ck30 handheld computer user’s manual 117 psk settings default value protocol selection tcp/ip remote connection host ip host port controller ip controller port 0.0.0.0 23 0.0.0.0 23 serial port baud rate parity data bits stop bits flow control protocol eom1 eom2 som reader command lrc han...

  • Page 130

    Appendix a 118 ck30 handheld computer user’s manual default ck30 settings configuration ck30 settings default value date june 6, 2003 time time of current update beeper volume medium beeper duration good read beep low beep high beep 150 ms 100 ms 150 ms beeper frequency good read beep low beep high ...

  • Page 131: Index

    Index i.

  • Page 132

    Index 120 ck30 handheld computer user’s manual symbols and numbers c key. See green key b key. See orange key i key, using, 14 .Net sdk, using to develop applications, 59 073573 power supply, described, 111 1d linear imager reading distances, 108 1d linear imager, scanning, 21 2d area imager reading...

  • Page 133

    Index ck30 handheld computer user’s manual 121 autorun.Dat file sample file, 67 writing commands, 66 autorun.Exe, 66 av1 vehicle cradle, described, 111 avalanche, using to remotely manage the ck30, 66 b backing up files, to persistent copy folder, 78 backup battery, power percentage remaining, 83 ba...

  • Page 134

    Index 122 ck30 handheld computer user’s manual configuration default settings, 114–118 saving changes to flash, 54 configuration commands, bar codes, scanning to configure, 34 sending through the network, 35 troubleshooting, 97 configuration number finding with hardware configuration table diagnosti...

  • Page 135

    Index ck30 handheld computer user’s manual 123 e easyset, using to print configuration bar codes, 34 electrical specifications, 106 environmental specifications, 106 ethernet communications, configuring, 44 icons, defined, 15 network diagram, 45 exiting configuration utility, 33 system main menu, 70...

  • Page 136

    Index 124 ck30 handheld computer user’s manual laser scanner advanced long range parameters, 108 scanning bar codes, 21 standard range parameters, 107 launching applications automatically, 66 led test, diagnostics screen, 89 lights status, 18 testing, 89 loading applications, customizing, 66 loading...

  • Page 137

    Index ck30 handheld computer user’s manual 125 protective boot, ag2 accessory, 110 protective case, ag1 accessory, 110 psc utility, diagnostics screen, 92 psk, using to convert trakker antares applications, 59 r radio communications, configuring, 41 configuring 802.11b/g, 41 configuring bluetooth, 4...

  • Page 138

    Index 126 ck30 handheld computer user’s manual standard range laser scanner parameters, 107 status bar, described, 14 beeps, 19 troubleshooting, 97 checking battery, 7 lights, understanding, 18 storing your application on the ck30, 61 support, calling intermec, x switch, reset, 103 switching applica...

  • Page 139

    Index ck30 handheld computer user’s manual 127 v, w vehicle cradle, av1 accessory, 111 version, boot code, finding, 85 volume, beeper, changing, 19 vt/ansi keypad, typing hidden characters, 113 warm booting, 103 warranty information, ix wavelink, avalanche. See avalanche web-based application, devel...

  • Page 140

    Index 128 ck30 handheld computer user’s manual.

  • Page 142

    Corporate headquarters 6001 36th avenue west everett, washington 98203 u.S.A. Tel 425.348.2600 fax 425.355.9551 www.Intermec.Com ck30 handheld computer user's manual *073528-001* p/n 073528-001.