Jandy FHPM Installation And Operation Manual - page 13
Page 13
ENGLISH
Jandy
®
Pro Series FHPM Pump
|
Installation & Operation Manual
6.1 Troubleshooting
Symptom
Possible Problem/Solution
The cleaning/circulating
system is not operating
correctly.
Verify that skimmer baskets, pump basket and other screens are clean. Clean as necessary.
If a filter is installed in the system, check the filter and clean as necessary.
Check valve positions. Adjust as necessary.
NOTEMultiplepiecesofequipmentoperatingatonetime(forexample,waterfalls,spa
jets,andsurfacereturns)mayaffectthecleaningsystemandpreventitfromworking
properly.
Check cleaning system manual to ensure the system is adjusted according to
manufacturer's recommendations.
Bubbles present in the
pump basket.
Air is in system. Check pool or spa water level to ensure it is at the proper level and air is
not being drawn into suction piping. If water is at normal level, turn off pump. Turn the lid's
locking ring counter-clockwise until 'START' aligns with ports. Remove lid and check for
debris around lid seal seat
or improper installation of lid seal, as either of these conditions
willcauseairleaksinthesystem.Cleanlidsealandlidgroove.Notethatone(1)sideof
lidsealhastwo(2)ribsandtheotherhasone(1).SeeFigure2.Placethesidewithtwo
(2)ribsintolidgroove.Replacelidonpumphousing.Align'START'withportsandturn
lid's locking ring clockwise until 'LOCKED' aligns with ports.
Hand-tighten the lid to make
an air tight seal.
Do not use any tools to tighten the lid. Turn the pump back on.
Air leaks are still present. Check the suction side piping union. While the pump is running, try to tighten the union.
If this does not stop the air leak, turn off the pump. Loosen both unions and slide the
pump out of the way. Remove, clean, and re-install both union o-rings.
Reposition the pump next to the piping and secure the union nuts to the pump. With
clean union o-rings, hand-tightening of the unions should create a seal. If the unions
still do not seal, gently tighten with a large pair of tongue-and-groove pliers.
Do not over-tighten.
There is no air in the
system, but the pressure
is still low.
It is possible that debris is caught in the pump impeller. The pump impeller moves the
water, and the vanes in the impeller can become blocked with debris.
1.
Turn off the pump. Switch off the circuit breaker to the pump motor.
2.
Remove the lid and basket.
3.
Look inside the pump for any debris. Remove any debris found inside.
4.
Replace the basket and lid.
5.
Switch on the circuit breaker to the pump motor.
6.
Turn on the pump, and see if the problem is solved.
7.
If the impeller is still blocked with debris and it is not possible to remove the
debris using Steps 2 through 4, the pump will need to be disassembled in order
to access the inlet and outlet of the impeller.
There is no debris
blocking the impeller and
the pressure is still low.
Thepumpimpelleranddiffuserareshowingsignsofnormalwear.Haveaqualified
service technician check the impeller and diffuser and replace as necessary.
If the pump is part of a relatively new installation, it could be an electrical problem.
Contactaqualifiedservicetechnician.Havethetechniciancheckforlooseelectrical
connections and check the voltage at the pump motor while it is in operation. The
voltagemustbewithin10%ofthemotor'sdataplaterating.Ifthevoltageisnotwithin
10%,contactaqualifiedelectricianand/orthelocalpowerserviceprovider.
The pump is leaking water
between the motor and
pump body.
This is caused by a damaged or failed mechanical seal. The pump seal is leaking air.
Haveaqualifiedservicetechnicianreplacetheseal.
The pump gets hot and
shuts off periodically.
Ensurethatthereisadequateroomaroundthemotortocirculateairandkeepmotor
cool.Haveaqualifiedelectriciancheckforlooseconnectionsandcheckvoltageatthe
pumpmotorwhileitisinoperation.Thevoltagemustbewithin10%ofthemotor'sdata
platerating.Ifvoltageisnotwithin10%,contactaqualifiedelectricianand/orthelocal
power service provider.