JDS Uniphase IP Video Test Option HST-3000 User Manual
Summary of IP Video Test Option HST-3000
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Hst-3000 g.Shdsl testing user’s guide.
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Hst-3000 g.Shdsl testing user’s guide.
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Ii hst-3000 g.Shdsl testing user’s guide notice every effort was made to ensure that the information in this document was accurate at the time of printing. However, infor- mation is subject to change without notice, and jdsu reserves the right to provide an addendum to this document with information...
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Hst-3000 g.Shdsl testing user’s guide iii federal communications commission (fcc) notice this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful i...
Page 6: Weee And Battery
Iv hst-3000 g.Shdsl testing user’s guide weee and battery directive compliance jdsu has established processes in compliance with the waste electrical and electronic equipment (weee) directive, 2002/96/ec, and the battery directive, 2006/66/ec. This product, and the batteries used to power the produc...
Page 7: About This Guide
Hst-3000 g.Shdsl testing user’s guide v contents about this guide ix purpose and scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X assumptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 8: Chapter 2
Contents vi hst-3000 g.Shdsl testing user’s guide chapter 2 g.Shdsl testing 7 accessing the g.Shdsl testing feature. . . . . . . . . . . . . . 8 testing in g.Shdsl stu-r te mode . . . . . . . . . . . . . . . . 9 selecting stu-r te mode. . . . . . . . . . . . . . . . . . . . . . . 9 setting test para...
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Contents hst-3000 g.Shdsl testing user’s guide vii testing line quality . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 atm bert testing . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 chapter 3 interpreting test results 45 about g.Shdsl results . . . . . . . . . . . . . . . . . . ...
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Contents viii hst-3000 g.Shdsl testing user’s guide glossary 83 index 89.
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Hst-3000 g.Shdsl testing user’s guide ix about this guide this chapter describes how to use this guide. Topics discussed in this chapter include the following: – “purpose and scope” on page x – “assumptions” on page x – “terminology” on page x – “application-oriented user guide” on page xi – “hst-30...
Page 12: Purpose and Scope
About this guide purpose and scope x hst-3000 g.Shdsl testing user’s guide purpose and scope the purpose of this guide is to help you successfully use the features and capabilities of the hst-3000. This guide includes task-based instructions that describe how to configure, use, and troubleshoot the ...
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About this guide application-oriented user guide hst-3000 g.Shdsl testing user’s guide xi application-oriented user guide the hst-3000 g.Shdsl testing user’s guide is an applica- tion-oriented user’s guide containing information about using the hst-3000 to perform test operations on g.Shdsl services...
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About this guide technical assistance xii hst-3000 g.Shdsl testing user’s guide technical assistance if you need assistance or have questions related to the use of this product, call or e-mail jdsu’s technical assistance center (tac) for customer support. Before contacting tac, you should have the s...
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About this guide conventions hst-3000 g.Shdsl testing user’s guide xiii conventions this guide uses naming conventions and symbols, as described in the following tables. Table 2 typographical conventions description example user interface actions and buttons or switches you have to press appear in t...
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About this guide conventions xiv hst-3000 g.Shdsl testing user’s guide table 4 symbol conventions table 5 safety definitions this symbol represents a general hazard. This symbol represents a risk of electrical shock. This symbol represents a risk of explosion. This symbol represents a note indicatin...
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1 hst-3000 g.Shdsl testing user’s guide 1 chapter 1 getting started this chapter provides a general description of the hst-3000’s optional g.Shdsl testing features. Topics discussed in this chapter include the following: – “about g.Shdsl testing” on page 2 – “quick tour” on page 3.
Page 18: About G.Shdsl Testing
Chapter 1 getting started about g.Shdsl testing 2 hst-3000 g.Shdsl testing user’s guide about g.Shdsl testing the hst-3000’s optional g.Shdsl testing feature enables users to emulate an stu-r, stu-c, and ethernet terminal equipment (te) to turn up and troubleshoot g.Shdsl circuits, and the service o...
Page 19: Quick Tour
Chapter 1 getting started quick tour hst-3000 g.Shdsl testing user’s guide 3 quick tour the following section describes the status indicators and connectors applicable to g.Shdsl. Status leds these indicators report the status of the application. The func- tion of each led is described in table 6 . ...
Page 20: Table 6
Chapter 1 getting started quick tour 4 hst-3000 g.Shdsl testing user’s guide lpbk the loop back led indicates a loopback con- dition. – solid amber indicates that a local loop- back has been achieved . Batt indicates the battery status. – the batt led is off when the battery has a useful charge. – s...
Page 21: Connectors
Chapter 1 getting started quick tour hst-3000 g.Shdsl testing user’s guide 5 connectors the connectors for g.Shdsl are located on the right side of the sim, as shown in figure 1 . Use the 8-pin modular jack (g.Shdsl connector) for connec- tion to g.Shdsl circuits. If you are using through mode, conn...
Page 22: Sealing Current
Chapter 1 getting started quick tour 6 hst-3000 g.Shdsl testing user’s guide sealing current terminator the sealing current terminator, hst3000-sc, is an optional accessory available for dsl service. It is used when sealing current or wetting current must be terminated. Typically this occurs in an a...
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2 hst-3000 g.Shdsl testing user’s guide 7 chapter 2 g.Shdsl testing this chapter provides task-based instructions for using the optional hst-3000 g.Shdsl testing features. Topics discussed in this chapter include the following: – “accessing the g.Shdsl testing feature” on page 8 – “testing in g.Shds...
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Chapter 2 g.Shdsl testing accessing the g.Shdsl testing feature 8 hst-3000 g.Shdsl testing user’s guide accessing the g.Shdsl testing feature using an hst-3000 with g.Shdsl testing capability, you can perform tests in the following modes: – stu-r te (terminal equipment) – stu-r through – stu-c te – ...
Page 25: Selecting
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode hst-3000 g.Shdsl testing user’s guide 9 testing in g.Shdsl stu-r te mode in stu-r te modem emulate mode, you can use the hst-3000 to terminate the line instead of the cpe. The modem emulation test involves the following steps: – selecting mo...
Page 26: Setting General
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode 10 hst-3000 g.Shdsl testing user’s guide setting general modem parameters the following procedure describes how to set the general modem parameters. To set the general modem parameters 1 press the configure navigation key. The parameter soft...
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Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode hst-3000 g.Shdsl testing user’s guide 11 4 select func. Standard, and then change the settings as appropriate for the functional standard in use. The functional standard is the standard to which the modem will adhere, g.991.2 (used most ofte...
Page 28: 400, 500.
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode 12 hst-3000 g.Shdsl testing user’s guide 9 if you selected a 4-wire physical standard in step 3 , select enhanced 4 wire and specify whether it is enabled. 10 select asymm. Psd, and then select the asymmetric power spectral density (asymm. P...
Page 29: Setting Data
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode hst-3000 g.Shdsl testing user’s guide 13 setting data parameters to use ping, trace route, ftp/http, or the web browser, the data configuration must be set correctly. The vpi and vci settings must match the customer-facing settings for the s...
Page 30: 8 Repeat Steps
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode 14 hst-3000 g.Shdsl testing user’s guide – multi-vlan - multiple vlans are used on this network. In this mode, the hst assumes that the networks that are accessed via each vlan are unique, and thus provides access to a different range of ip ...
Page 31: Setting Wan
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode hst-3000 g.Shdsl testing user’s guide 15 10 if you selected ipoe, ipoa, pppoa, pppoe, mvc video, or bridged ethernet data mode, select tx atm pcr and enter the transmit peak cell rate. – unlimited transmits the maximum cell rate allowed on t...
Page 32: To Set The Wan Parameters
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode 16 hst-3000 g.Shdsl testing user’s guide to set the wan parameters 1 press the wan soft key. The wan settings menu appears. If you are using multi vlan data mode, the first item is interface mode but is not selectable. It is auto populated f...
Page 33: Or Factory Default.
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode hst-3000 g.Shdsl testing user’s guide 17 3 if you are using pppoe or ipoe data mode, do the following. A select which mac, then specify either user defined or factory default. B if the which mac parameter is set to user defined, enter the ap...
Page 34: To Set 802.1X Parameters
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode 18 hst-3000 g.Shdsl testing user’s guide to set 802.1x parameters 1 press the 802.1x soft key. You may need to scroll left or right to find it. The 802.1x settings screen appears. 2 press 1 then select whether 802.1x security authentica- tio...
Page 35: , Select Server Ip, and
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode hst-3000 g.Shdsl testing user’s guide 19 to specify the stun settings 1 press the stun soft key. The stun settings menu appears. 2 select address type, and then specify whether an ip address or dns name is used. 3 if you selected ip address ...
Page 36: Setting Ppp
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode 20 hst-3000 g.Shdsl testing user’s guide setting ppp parameters the following procedure describes how to specify the point-to- point protocol (ppp) settings. If you are using multi vlan data mode, you may have more than one ppp screen (for e...
Page 37: 7 Select Use Service Name.
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode hst-3000 g.Shdsl testing user’s guide 21 this option indicates whether to append the user name with the service provider domain name (for example, earthlink.Net). Select yes only if user names for the isp must include the domain name as part...
Page 38: Setting Atm Bert
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode 22 hst-3000 g.Shdsl testing user’s guide ip address uses the numeric address, dns name uses the domain name, such as www.Jdsu.Com 3 select ip address, and then enter the ip address. We recommend you use the ip address or domain name services...
Page 39: Tx And Rx.
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode hst-3000 g.Shdsl testing user’s guide 23 the atm bert settings menu appears. 2 select bert mode, and then select rx only, tx only, or tx and rx. 3 select bandwidth %, and then enter the percentage of bandwidth to test. 4 select pattern, and ...
Page 40: Setting Eoc
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode 24 hst-3000 g.Shdsl testing user’s guide 9 if threshold enable is enabled, select threshold, and then enter the threshold. The atm bert parameters are set. Setting eoc parameters the following procedure describes how to set the embedded oper...
Page 41: Setting Trace Route
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode hst-3000 g.Shdsl testing user’s guide 25 this is the message transmitted when the “send eoc message” menu item is selected. Change this only if another specific message is needed. 4 if you selected one of the element lpbk messages, specify t...
Page 42: Setting Ftp/http
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode 26 hst-3000 g.Shdsl testing user’s guide 2 select address type, and then select either ip address or dns name (domain name server name). 3 select ip address, and then enter the ip address. 4 select dns name, and then enter the dns name. 5 se...
Page 43: Connecting to
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode hst-3000 g.Shdsl testing user’s guide 27 4 press the 2 key, and then enter a password. Use the up and down arrows to indicate a letter or number, or use the keyboard keys. 5 press the 3 key, and then indicate whether you want to download or ...
Page 44: Testing The
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode 28 hst-3000 g.Shdsl testing user’s guide 2 connect the other end of the cable using clip leads to clamp onto tip and ring as shown below. The test leads are connected. Testing the physical layer you can use the hst-3000 to test the physical ...
Page 45: Send F5 End-End.
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode hst-3000 g.Shdsl testing user’s guide 29 the modem begins to train on the line automatically. When it reaches data mode, the hst-3000 begins gath- ering statistics. Once data synchronization occurs, the actions soft key appears. 2 optional. ...
Page 46: Performing A
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode 30 hst-3000 g.Shdsl testing user’s guide 6 press the dsl stop soft key to stop the modem. All dsl results will remain in view until the modem is started again or another test is selected. Testing line quality is complete. Performing a ping t...
Page 47: 3 Select A Ping Method:
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode hst-3000 g.Shdsl testing user’s guide 31 d press the display soft key, and then select data - ip. See if there are any error messages. E locate the actions soft key. 2 press the actions soft key. 3 select a ping method: – ping once sends a s...
Page 48: Throughput
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode 32 hst-3000 g.Shdsl testing user’s guide 4 press the 4 key, and then press the 1 key. The ip results window appears. 5 press the actions soft key. 6 select either log-off or ip-release. The data led goes dark. The log-off and ip-release opti...
Page 49: Inject Atm Bert Error.
Chapter 2 g.Shdsl testing testing in g.Shdsl stu-r te mode hst-3000 g.Shdsl testing user’s guide 33 to perform an atm bert test 1 verify that atm bert is selected as the data mode. See “setting data parameters” on page 13 . 2 press the home navigation key. 3 connect the hst to the line. See “connect...
Page 50: Selecting
Chapter 2 g.Shdsl testing testing in g.Shdsl through mode 34 hst-3000 g.Shdsl testing user’s guide testing in g.Shdsl through mode in through mode, you can use the hst-3000 to replace the customer’s g.Shdsl modem to help sectionalize troubles. You can operate the hst in either stu-r through or stu-c...
Page 51: Setting Lan
Chapter 2 g.Shdsl testing testing in g.Shdsl through mode hst-3000 g.Shdsl testing user’s guide 35 – ppp parameters (see “setting ppp parameters” on page 20 ) – lan parameters (see “setting lan parameters” on page 35 ) – wan parameters (see “setting wan parameters” on page 15 ) to synchronize with t...
Page 52: B Enter The Pool Size.
Chapter 2 g.Shdsl testing testing in g.Shdsl through mode 36 hst-3000 g.Shdsl testing user’s guide 5 select dhcp server, and then enable or disable the tester’s dhcp server. Enable the dhcp server when the customer’s cpe is configured to receive an ip address automatically. 6 if dhcp server is enabl...
Page 53: Testing Line
Chapter 2 g.Shdsl testing testing in g.Shdsl through mode hst-3000 g.Shdsl testing user’s guide 37 2 connect the other end of the cable to tip and ring using either the modular jack or clip leads. 3 perform the following steps to connect to the cpe. A connect one end of the ethernet cable to the eth...
Page 54: Note:
Chapter 2 g.Shdsl testing testing in g.Shdsl through mode 38 hst-3000 g.Shdsl testing user’s guide the modem begins to train on the line automatically. When it reaches data mode, the hst-3000 begins gath- ering statistics. If in 4-wire mode, summary results are available for pair 1, pair 2 or both. ...
Page 55: Performing A
Chapter 2 g.Shdsl testing emulating a g.Shdsl stu-c hst-3000 g.Shdsl testing user’s guide 39 4 press the results soft key to save the results to a text file, if desired. For more information on saving results and managing the files, see the hst-3000 base unit user’s guide. Testing line quality is co...
Page 56: Setting Test
Chapter 2 g.Shdsl testing emulating a g.Shdsl stu-c 40 hst-3000 g.Shdsl testing user’s guide setting test parameters before you begin testing, you must make sure that the hst-3000 setup matches the parameters of the line that you are testing. The following parameters can be changed: – general modem ...
Page 57: Connecting to
Chapter 2 g.Shdsl testing emulating a g.Shdsl stu-c hst-3000 g.Shdsl testing user’s guide 41 this is the value limit for a good attenuation result. It is configured at the stu-r using the eoc. If the attenuation goes higher than this number, an alarm is generated. 4 select margin thresh., and then e...
Page 58: Testing Line
Chapter 2 g.Shdsl testing emulating a g.Shdsl stu-c 42 hst-3000 g.Shdsl testing user’s guide testing line quality once connected to the line, the hst-3000 gathers statistics for the line. These statistics are used to determine the line quality. To test line quality 1 connect to the line. 2 the modem...
Page 59: Atm Bert
Chapter 2 g.Shdsl testing emulating a g.Shdsl stu-c hst-3000 g.Shdsl testing user’s guide 43 see “about g.Shdsl results” on page 46 for information on interpreting the results. 5 press the results soft key to save the results to a text file, if desired. For more information on saving results and man...
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Chapter 2 g.Shdsl testing emulating a g.Shdsl stu-c 44 hst-3000 g.Shdsl testing user’s guide.
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3 hst-3000 g.Shdsl testing user’s guide 45 chapter 3 interpreting test results this chapter describes the test results that are gathered when running a test, to help you interpret your results. Topics discussed in this chapter include the following: – “about g.Shdsl results” on page 46 – “summary re...
Page 62: About G.Shdsl Results
Chapter 3 interpreting test results about g.Shdsl results 46 hst-3000 g.Shdsl testing user’s guide about g.Shdsl results after the hst-3000 has synchronized with the remote end, the unit will immediately display results on the lcd. You can view many additional results by pressing the display soft ke...
Page 63: Summary Results
Chapter 3 interpreting test results summary results hst-3000 g.Shdsl testing user’s guide 47 the following sections describe the results in each category. Summary results this category provides a summary of the most important test results. If in 4-wire mode, statistics can be viewed for pair 1, pair...
Page 64: Error Results
Chapter 3 interpreting test results error results 48 hst-3000 g.Shdsl testing user’s guide error results this category provides both local and remote error statistics. If in 4-wire mode, statistics are displayed for both pairs. Table 8 describes the error results for the g.Shdsl. Payload rate user p...
Page 65: Event Log
Chapter 3 interpreting test results event log hst-3000 g.Shdsl testing user’s guide 49 event log this category provides a running log of significant modem events and errors. If in 4-wire mode, the event is labeled with the appropriate pair. Ses count of seconds in which at least 50 crc errors occurr...
Page 66: Data Errors
Chapter 3 interpreting test results data errors 50 hst-3000 g.Shdsl testing user’s guide data errors this category displays network connection statistics and parameters and ip ping information. It is only available when a data mode has been selected in the g.Shdsl configuration screens. There are se...
Page 67: Ethernet Results
Chapter 3 interpreting test results data errors hst-3000 g.Shdsl testing user’s guide 51 ethernet results the ethernet category provides statistics on ethernet frames when the hst-3000's 10/100bt ethernet interface is used in g.Shdsl thru-modes. Table 10 describes the ethernet results. Dns domain na...
Page 68: Ping Results
Chapter 3 interpreting test results data errors 52 hst-3000 g.Shdsl testing user’s guide ping results think of ping (packet internet groper) as sonar on a network. The hst-3000 sends out ip packets (internet control messaging protocol [icmp] “echo” requests) to which the destination (target) automat...
Page 69: Table 11
Chapter 3 interpreting test results data errors hst-3000 g.Shdsl testing user’s guide 53 lost/lost% the number of pings that did not return to the hst-3000. This could be caused by an unresponsive target (destination) or by heavy congestion on the network; the more packets lost the more con- gested ...
Page 70: Trace Route
Chapter 3 interpreting test results data errors 54 hst-3000 g.Shdsl testing user’s guide trace route results table 12 describes the trace route results. Atm general results g.Shdsl, by definition, transports data over asynchronous transfer mode (atm) instead of traditional tdm circuits. To assist in...
Page 71: Table 13
Chapter 3 interpreting test results data errors hst-3000 g.Shdsl testing user’s guide 55 tx dropped cells count of transmitted dropped cells. The atm network will discard or “drop” erred cells which must then be retransmitted (this is done automatically). The hst-3000 counts the number of atm cells ...
Page 72: Atm Oam
Chapter 3 interpreting test results data errors 56 hst-3000 g.Shdsl testing user’s guide atm oam results while a number of different test cells are identified to help in the administration and maintenance of atm networks, the hst-3000 supports the f5 loopback function to verify atm level connectivit...
Page 73: Atm Channel
Chapter 3 interpreting test results data errors hst-3000 g.Shdsl testing user’s guide 57 atm channel results an atm circuit consists of virtual paths which contain virtual circuits that carry user data. Atm channel statistics are the cells and errors from the current virtual circuit via which the hs...
Page 74: Atm Bert
Chapter 3 interpreting test results data errors 58 hst-3000 g.Shdsl testing user’s guide atm bert results table 16 describes the atm bert results. Rx aal5 frames total received atm adaptation layer 5 frames. Multiple atm cells are grouped together in frames to carry large amounts of user data over t...
Page 75: Ftp/http
Chapter 3 interpreting test results data errors hst-3000 g.Shdsl testing user’s guide 59 ftp/http results table 18 describes the ftp/http results. %es percent errored seconds. Ratio of seconds during which pattern bit errors were detected, to the total number of seconds while pattern synchronization...
Page 76: Performance Results
Chapter 3 interpreting test results performance results 60 hst-3000 g.Shdsl testing user’s guide performance results this category provides both local and remote performance statistics. If in 4-wire mode, statistics can be viewed for pair 1 or pair 2. Press the right or left arrow to select the pair...
Page 77: Signal Results
Chapter 3 interpreting test results signal results hst-3000 g.Shdsl testing user’s guide 61 signal results these parameters provide more information about the g.Shdsl link. If in 4-wire mode, statistics are displayed for both pairs. Table 19 describes the signal results. Loop status results this cat...
Page 78: Table 20
Chapter 3 interpreting test results loop status results 62 hst-3000 g.Shdsl testing user’s guide table 20 describes the results for the loop status category. Table 20 loop status results result description remote loopback indicates the remote loopback status. Remote snr alarm indicates that the remo...
Page 79: Identity Results
Chapter 3 interpreting test results identity results hst-3000 g.Shdsl testing user’s guide 63 identity results the identity category provides identification information about things such as the vendor and revision of the modem. Table 21 describes the test results for the identity category. Table 21 ...
Page 80: Co Requested Configs Results
Chapter 3 interpreting test results co requested configs results 64 hst-3000 g.Shdsl testing user’s guide co requested configs results this category provides information about the remote (co) requested configuration. Table 22 describes the results for the remote requested configuration category. Eoc...
Page 81: Eoc Counters
Chapter 3 interpreting test results eoc results hst-3000 g.Shdsl testing user’s guide 65 eoc counters this category provides information about the eoc messages that the hst-3000 transmits and receives. If in 4-wire mode, statistics are displayed for both pairs. Table 23 describes the results for the...
Page 82
Chapter 3 interpreting test results eoc results 66 hst-3000 g.Shdsl testing user’s guide.
Page 83
4 hst-3000 g.Shdsl testing user’s guide 67 chapter 4 troubleshooting this chapter describes how to identify and correct problems related to the hst-3000. Topics discussed in this chapter include the following: – “interpreting messages” on page 68 – “resolving problems” on page 71.
Page 84: Interpreting Messages
Chapter 4 troubleshooting interpreting messages 68 hst-3000 g.Shdsl testing user’s guide interpreting messages the hst-3000 provides error messages when it is unable to complete a command. This information enables you to solve simple problems that may be a result of data input. Each message is liste...
Page 85: Table 24
Chapter 4 troubleshooting interpreting messages hst-3000 g.Shdsl testing user’s guide 69 dns srvr not resp the domain name server did not respond to the lookup request. Verify dns address. Dns recursion n/a the domain name server does not support recur- sion. Try a different dns address. Dns name no...
Page 86: Table 24
Chapter 4 troubleshooting interpreting messages 70 hst-3000 g.Shdsl testing user’s guide ttl exc fragment the ip fragment was routed too many times. Try a different ip address. Network prohibited could not reach destina- tion. Communication with the destination network is administratively prohib- it...
Page 87: Resolving Problems
Chapter 4 troubleshooting resolving problems hst-3000 g.Shdsl testing user’s guide 71 resolving problems if you are having trouble with the hst-3000, the following sections describe common problems and solutions. You should verify whether your problem is listed here before contacting technical assis...
Page 88: Performing
Chapter 4 troubleshooting resolving problems 72 hst-3000 g.Shdsl testing user’s guide performing tests the following section addresses questions that may be asked about completing tests with the hst-3000. There are two sections included: – general – g.Shdsl tests general test problems the following ...
Page 89: Issue
Chapter 4 troubleshooting resolving problems hst-3000 g.Shdsl testing user’s guide 73 – verify the asymmetric psd setting. – isolate premise wiring. – verify the copper pair is provisioned for g.Shdsl at the co. – test at the co/exchange on the customer pair. – check the dslam modem vendor and softw...
Page 90: Table 25
Chapter 4 troubleshooting resolving problems 74 hst-3000 g.Shdsl testing user’s guide 2 136 128 144 136 3 200 192 208 200 400 384 4 264 256 272 264 528 512 5 328 320 336 328 656 640 6 392 384 400 392 784 768 7 456 448 464 456 912 896 8 520 512 528 520 1040 1024 9 584 576 592 584 1168 1152 10 648 640...
Page 91: Table 25
Chapter 4 troubleshooting resolving problems hst-3000 g.Shdsl testing user’s guide 75 31 1992 1984 2000 1992 3984 3968 32 2056 2048 2064 2056 4112 4096 33 2120 2112 2128 2120 4240 4224 34 2184 2176 2192 2184 4368 4352 35 2248 2240 2256 2248 4496 4480 36 2312 2304 2320 2312 4624 4608 table 25 valid s...
Page 92: Table 26
Chapter 4 troubleshooting resolving problems 76 hst-3000 g.Shdsl testing user’s guide 54 3464 3456 3472 3464 3472 3464 55 3528 3520 3536 3528 3528 3520 3536 3528 56 3592 3584 3600 3592 -- -- 3600 3592 57 3656 3648 3664 3656 -- -- 3664 3656 58 3720 3712 3728 3720 3720 3712 3728 3720 59 -- -- 3792 378...
Page 93: Issue
Chapter 4 troubleshooting resolving problems hst-3000 g.Shdsl testing user’s guide 77 issue in through mode, i’m connected to the ethernet connector, but i’m not getting a data connection (green led on the ethernet connector is on, but the yellow led is not). Resolution go to the lan settings screen...
Page 94: Issue
Chapter 4 troubleshooting resolving problems 78 hst-3000 g.Shdsl testing user’s guide issue the ping menu says pings are being sent, but the network statistics are not incrementing. Resolution the ping function only attempts to send a ping every second. Depending on certain conditions, a physical pi...
Page 95: Issue
Chapter 4 troubleshooting resolving problems hst-3000 g.Shdsl testing user’s guide 79 – set the number of pings to 1 – set the pcr to 1000 or unlimited. Issue the atm total statistics are incrementing but the channel stats are not incrementing. Resolution reconfigure the interface to match the vpi/v...
Page 96: Resolution
Chapter 4 troubleshooting resolving problems 80 hst-3000 g.Shdsl testing user’s guide resolution verify that the vpi-vci is correct. Verify that the encapsulation is correct. Verify that the addressing mode is correct. Verify that the user name and password are correct (including case) issue i have ...
Page 97: Issue
Chapter 4 troubleshooting resolving problems hst-3000 g.Shdsl testing user’s guide 81 issue i have a green data led, but pings are not working. Resolution a green data led does not guarantee a ping (or any routed/ bridged packet) will be treated properly once it leaves the unit. In an ethernet bridg...
Page 98
Chapter 4 troubleshooting resolving problems 82 hst-3000 g.Shdsl testing user’s guide check the configuration of the dslam..
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Hst-3000 g.Shdsl testing user’s guide 83 glossary a adslam — advanced digital subscriber line access multi- plexer. Concentrates and multi- plexes signals at the telephone service provider location to the broader wide area network. Atm — asynchronous transfer mode. A cell-based data transfer techniq...
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Glossary 84 hst-3000 g.Shdsl testing user’s guide crosstalk — the interference caused by signals on adjacent circuits in a network. Cpe — customer premise equipment. Devices or equip- ment that the customer provides to interface with the telco. D delay — a contributing measure of the carrying capaci...
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Glossary hst-3000 g.Shdsl testing user’s guide 85 i icmp — internet configuration message protocol. The protocol used to handle errors and control messages at the ip layer. Icmp is actually part of the ip protocol. Internet protocol (ip) — the network layer protocol for the internet protocol suite. ...
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Glossary 86 hst-3000 g.Shdsl testing user’s guide n nat — network address trans- lation network interface device — the demarcation point where the public network ends and the private network within a home or office begins. All wiring and user devices inside the premises (such as a modem) are control...
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Glossary hst-3000 g.Shdsl testing user’s guide 87 s sdsl — symmetric digital subscriber line. A digital subscriber line (dsl) tech- nology in which the transmission of data from server to client is the same speed as from the client to the server. Stu — shdsl transceiver unit. Stu-c — shdsl transceiv...
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Glossary 88 hst-3000 g.Shdsl testing user’s guide.
Page 105: Numerics
Hst-3000 g.Shdsl testing user’s guide 89 index numerics 802.1x settings, specifying 18 a adslam 83 alarm led 3 atm bert setting parameters 22 – 24 test 33 atm results channel 57 general 54 oam 56 b base unit user’s guide xi batt led 4 c capabilities 2 co parameters, setting 40 co requested configs 6...
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Index 90 hst-3000 g.Shdsl testing user’s guide dslam defined 84 troubleshooting 13 , 73 e emulating g.Shdsl stu-c 39 encapsulation 84 eoc counters 65 log 64 setting parameters 24 error led 3 messages 68 results 48 ethernet defined 84 results 51 event log 49 f f5 loopbacks 29 features 2 ftp/http 26 g...
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Index hst-3000 g.Shdsl testing user’s guide 91 performance results 58 , 60 physical layer defined 86 testing 28 ping performing 31 performing test 30 results 52 setting parameters 21 troubleshooting 78 , 78 – 81 ppp defined 86 password 68 , 80 setting parameters 20 – 21 troubleshooting 68 r resolvin...
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Index 92 hst-3000 g.Shdsl testing user’s guide u user documentation base unit user’s guide xi g.Shdsl testing option user’s guide xi v vci defined 87 setting 13 troubleshooting 68 , 79 , 80 virtual channel indicator 14 virtual path indicator 14 vpi defined 87 setting 13 troubleshooting 68 , 79 , 80 ...
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