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Jeep Jeep Wrangler Warranty Information Booklet
Summary of Jeep Wrangler
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Important this booklet contains chrysler motors llc limited warranties. It should be kept in your vehicle and presented to your dealer if any warranty service is needed. The warranty text begins on page 4 of this booklet. Original owner’s name street address city and state zip code vehicle identific...
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11111 description 1 yr/ 2 yr/ 3 yr/ 3 yr/ 3 yr/ 5 yr/ 5 yr/ 7 yr/ 7 yr/ 8 yr/ 12,000 24,000 36,000 50,000 unlmtd 50,000 100,000 70,000 100,000 80,000 lifetime basic limited warranty coverage special extended warranty coverage anti-corrosion perforation limited warranty: all panels outer panels power...
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22222 table of contents 1. Your legal rights under these limited warranties . . . . . . . . . . . . . . . . . . . . 4 1.1 incidental and consequential damages not covered . . . . . . . . . . . . . . . . . . 4 2. What’s covered under chrysler motors llc's warranties 2.1 basic limited warranty . . . ....
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33333 table of contents 5. Emission warranties required by law 5.1 federal emission warranty . . . . . . . . . . . . . . . . . . 25 5.2 emission performance warranty . . . . . . . . . . . . . . . 27 5.3 california emission warranty . . . . . . . . . . . . . . . . . 28 6. How to get warranty service ...
Page 6: 1. Your Legal Rights Under
44444 legal rights 1. Your legal rights under these limited warranties the warranties contained in this booklet are the only express warranties that chrysler motors llc ("chrysler") makes for your vehicle. These warranties give you specific legal rights. You may also have other rights that vary from...
Page 7: 2. What'S Covered Under
55555 2. What's covered under chrysler motors llc's warranties 2.1 basic limited warranty a. Who is covered? You are covered by the basic limited warranty if you are a purchaser for use of the vehicle. B. What’s covered the basic limited warranty covers the cost of all parts and labor needed to repa...
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66666 manufacturing plant, such as accessories or protection products, or items changed because of customization or van conversion. Be sure you get a copy of any warranty that applies to these items from your dealer, or from the maker of the product. You can find the tire warranty state- ments in yo...
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77777 g. Registration and operation requirements the basic limited warranty covers your vehicle only if: • it was built for sale in the u.S.; • it’s registered in the u.S.; • it’s driven mainly in the u.S. Or canada; and • it’s operated and maintained in the manner described in your owner’s manual. ...
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88888 h. If your vehicle leaves the united states (we include u.S. Possessions and territories as part of the united states for warranty purposes): except where specifically required by law, there is no warranty coverage on this vehicle if it is sold in or registered in countries other than the unit...
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99999 c. How long it lasts this warranty starts when your basic limited warranty begins under 2.1(e). This warranty has two time-and-mileage limits: • for sheet metal panels, the limit is 36 months, with no mileage limit. • for an outer-body sheet metal panel — one that is finish-painted and that so...
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1 0 1 0 1 0 1 0 1 0 what's covered under chrysler motors llc's warranties 2.4 lifetime powertrain limited warranty a. Who is covered? You are covered by the lifetime powertrain limited warranty if you are the first registered owner or lessee for use of the vehicle sold. Subsequent owners or lessees,...
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1 1 1 111 1 111 what's covered under chrysler motors llc's warranties e. Parts covered the lifetime powertrain limited warranty covers these parts and components of your vehicle's powertrain supplied by chrysler motors llc: gasoline engine: cylinder block and all internal parts; cylinder head assemb...
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1 2 1 2 1 2 1 2 1 2 what's covered under chrysler motors llc's warranties all wheel drive (awd): power transfer unit and all internal parts; viscous coupler; axle housing and all internal parts; constant velocity joints and boots; driveshaft and axle shaft assemblies; differential carrier assembly a...
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1 3 1 3 1 3 1 3 1 3 g. Inspections in order to maintain the lifetime powertrain limited warranty, the person or entity covered by this power- train limited warranty must have a powertrain inspec- tion performed by an authorized chrysler, dodge, or jeep dealer once very 5 years. This inspection will ...
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1 4 1 4 1 4 1 4 1 4 powertrain limited warranty inspection five year inspection interval powertrain inspected _________________ _____________ odometer reading date ____________ _____________ repair order # dealer code _____________________________________________ authorized dealership name _________...
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1 5 1 5 1 5 1 5 1 5 powertrain limited warranty inspection fifteen year inspection interval powertrain inspected _________________ _____________ odometer reading date ____________ _____________ repair order # dealer code _____________________________________________ authorized dealership name ______...
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1 6 1 6 1 6 1 6 1 6 powertrain limited warranty inspection twenty five year inspection interval powertrain inspected _________________ _____________ odometer reading date ____________ _____________ repair order # dealer code _____________________________________________ authorized dealership name __...
Page 19: 3. What'S Not Covered
1 7 1 7 1 7 1 7 1 7 3. What's not covered 3.1 modifications not covered a. Some modifications don’t void the warranties but aren’t covered certain changes that you might make to your vehicle do not, by themselves, void the warranties described in this booklet. Examples of some of these changes are: ...
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1 8 1 8 1 8 1 8 1 8 • changing the vehicle's configuration or dimensions, such as converting the vehicle into a limousine or food service vehicle; or • using any refrigerant that chrysler has not approved. B. Modifications that will void your warranties these actions will void your warranties: • dis...
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1 9 1 9 1 9 1 9 1 9 what's not covered • lubrication; • engine tune-ups; • replacing filters, coolant, spark plugs, bulbs, or fuses (unless those costs result from a covered repair); • cleaning and polishing; and • replacing worn wiper blades, worn brake pads and linings, or clutch linings. 3.3 main...
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2 0 2 0 2 0 2 0 2 0 what's not covered 3.4 racing not covered your warranties don’t cover the costs of repairing damage or conditions caused by racing, nor do they cover the repair of any defects that are found as the result of participating in a racing event. 3.5 certain kinds of corrosion not cove...
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2 1 2 1 2 1 2 1 2 1 what's not covered • use of used parts, even if they were originally supplied by chrysler (however, authorized chrysler / mopar remanufactured parts are covered); • windshield or rear window damage from external objects; • any changes made to your vehicle that don’t comply with c...
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2 2 2 2 2 2 2 2 2 2 3.8 restricted warranty your warranties can also be restricted by chrysler. Chrysler may restrict the warranty on your vehicle if the vehicle is not properly maintained, or if the vehicle is abused or neglected, and the abuse or neglect interferes with the proper functioning of t...
Page 25: 4. Other Terms of Your
2 3 2 3 2 3 2 3 2 3 4. Other terms of your warranties 4.1 exchanged parts may be used in warranty repairs in the interest of customer satisfaction, chrysler motors llc ("chrysler") may offer exchange service on some vehicle parts. This service is intended to reduce the amount of time your vehicle is...
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2 4 2 4 2 4 2 4 2 4 4.4 governing law and other terms all of the warranties, except for the federal emis- sions and noise warranty and the california emissions warranties, are made under michigan law, and michigan law will be used to interpret them. Punitive, exemplary or multiple damages may not be...
Page 27: By Law
2 5 2 5 2 5 2 5 2 5 5. Emission warranties required by law 5.1 federal emission warranty a. Parts covered for 2 years or 24,000 miles federal law requires chrysler motors llc ("chrysler") to warrant the following emissions parts for 2 years or 24,000 miles, whichever occurs first. Chrysler covers al...
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2 6 2 6 2 6 2 6 2 6 • positive crankcase-ventilation (pcv) valve or orifice; • secondary ignition wires; • spark plugs; • throttle body; • transmission-control module; • vacuum hoses, clamps, and fittings, as well as tubing used for these components; • vacuum, temperature, altitude, speed, time- sen...
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2 7 2 7 2 7 2 7 2 7 5.2 emission performance warranty this warranty supplements the federal warranty under 5.1. It lasts for 2 years or 24,000 miles on the odom- eter, whichever occurs first. If your vehicle has one of the following parts, catalytic converter and powertrain control module, this fede...
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2 8 2 8 2 8 2 8 2 8 5.3 california emission warranty your warranty rights and obligations (applies only to vehicles certified for sale and regis- tered in the state of california) the california air resources board is pleased to explain the emission control system warranty on your 2009 model vehicle...
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2 9 2 9 2 9 2 9 2 9 manufacturer's warranty coverage for 3 years or 50,000 miles, whichever first occurs: 1. If your vehicle fails a smog check inspection, all neces- sary repairs and adjustments will be made by chrysler to ensure that your vehicle passes the inspection. This is your emission contro...
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3 0 3 0 3 0 3 0 3 0 5.3 california emission warranty contd. Cannot deny warranty solely for the lack of receipts or for your failure to ensure the perfor- mance of all scheduled maintenance. -- you are responsible for presenting your vehicle to a chrysler, dodge or jeep dealer as soon as a problem e...
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3 1 3 1 3 1 3 1 3 1 emission warranties required by law in addition, if your vehicle fails a smog check inspection, chrysler will make all necessary repairs and adjustments to ensure that your vehicle passes the inspection. Your emission control system may include parts such as the fuel injection sy...
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3 2 3 2 3 2 3 2 3 2 c. Parts covered for 8 years or 80,000 miles, whichever occurs first (see federal emission warranty 5.1.B). • catalytic converter • powertrain control module d. Getting service under this warranty section 6.5 explains how to get service under this warranty. Emission warranties re...
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3 3 3 3 3 3 3 3 3 3 6. How to get warranty service 6.1 where to take your vehicle a. In the united states (we include u.S. Possessions and territories as part of the united states for warranty purposes): warranty service must be done by an authorized chrysler, dodge or jeep dealer. We strongly recom...
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3 4 3 4 3 4 3 4 3 4 • if the authorized dealership charges you for repairs which you feel should be covered under your warranty, please get a detailed receipt for the work done. Make sure that this receipt lists all warranty repairs and parts that were involved. (this receipt will be similar to the ...
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3 5 3 5 3 5 3 5 3 5 * towing services provided through cross country motor club, inc., medford, ma 02155, except in ak, ca, hi, or, wi, and wy, where services are provided by cross country motor club of california, inc., medford,, ma 02155. 6.2 how to get tow service - u.S. Or canada only * a. What ...
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3 6 3 6 3 6 3 6 3 6 you for the reasonable amounts you actually paid, based on the usual and customary charges for that service in the area where they were provided. Chrysler motors llc's determination relating to reimbursement are final. Correspondence should be mailed to: chrysler towing assistanc...
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3 7 3 7 3 7 3 7 3 7 • if possible, bring all service receipts, maintenance logs, and records proving that your vehicle has been properly maintained, since you may be required to show them. B. Further steps you can take, and how to get more information if you think your dealer has wrongly denied you ...
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3 8 3 8 3 8 3 8 3 8 ("chrysler") will repair the vehicle so that it will pass a state smog check re-test. The owner should take the vehicle to any authorized chrysler, dodge or jeep dealer for warranty repairs and give a copy of the failed smog check test report to the dealer. If the owner is not no...
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3 9 3 9 3 9 3 9 3 9 how to get warranty service under this warranty, an emergency occurs if a part will not be available within 30 days or if a repair can't be completed within 30 days. D. How to get more information if you want more information about getting service under the california emission wa...
Page 42: Problems
4 0 4 0 4 0 4 0 4 0 step 1: discuss your problem with the owner or general manager of the dealership. Step 2: if your dealership still can’t resolve the problem, contact the chrysler customer assistance center. You’ll find the address in section 7.2. B. What chrysler will do once you have followed t...
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4 1 4 1 4 1 4 1 4 1 how to deal with warranty problems national center for dispute settlement chrysler motors llc customer arbitration process p.O. Box 560208 dallas, tx 75356-0208 the cap reviews only vehicle disputes involving chrysler motors llc ("chrysler") limited warranty or a chrysler / mopar...
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4 2 4 2 4 2 4 2 4 2 how to deal with warranty problems settlement. Your case will then be closed. There is no requirement for you to participate in this settlement process. • if you requested an oral hearing, a decision-maker will contact you to arrange a convenient time and place for a hearing. Usu...
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4 3 4 3 4 3 4 3 4 3 how to deal with warranty problems laws vary from state to state. If your state law allows, chrysler requires that you first notify us in writing of any service difficulty that you may have experienced so that we can have a chance to make any needed re- pairs before you are eligi...
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4 4 4 4 4 4 4 4 4 4 • in the united states: chrysler customer assistance center p.O. Box 21-8004 auburn hills, michigan 48321-8004 phone: (800) 992-1997 to contact chrysler by email, simply access the following websites: www.Jeep.Com (click on the "contact us" button) • in canada: chrysler canada, i...
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4 5 4 5 4 5 4 5 4 5 8. Optional service contract chrysler motors llc's or chrysler service contract com- pany llc's optional service contracts offer valuable protection against repair costs when these warranties don’t apply. They complement but don’t replace the warranty coverages outlined in this b...
Page 48: 9. Maintenance
4 6 4 6 4 6 4 6 4 6 9. Maintenance 9.1 general information it’s your responsibility to properly maintain and operate your new vehicle. Follow the instructions contained in the general and scheduled maintenance service guidelines in your owner’s manual. Regular, scheduled maintenance is essential to ...
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4 7 4 7 4 7 4 7 4 7 maintenance 9.2 where to go for maintenance chrysler recommends that you return to the dealer from whom you bought your vehicle for all maintenance service both during and after the warranty periods. Although you can get warranty service from any dealer who sells your particular ...
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4 8 4 8 4 8 4 8 4 8 n ot e s n o t e s.