LaCie 301273 User Manual - 5.1. Mac
LaCie Little Disk
• Design by Sam Hecht
User Manual
page 21
Troubleshooting
Problem
Question
Answer
The drive is not
recognized by the
computer.
Does an icon for the drive appear
on the desktop?
There should be an icon for the LaCie drive on the desktop. If the
drive does not appear, follow the rest of the Troubleshooting tips to
isolate the problem.
Does your computer’s configuration
meet the minimum system require-
ments for use with this drive?
Check page
1.2, Minimum System Requirements
for more infor-
mation.
Did you follow the correct installa-
tion steps for the specific interface
and operating system?
Review the installation steps on page
2.1, Connecting the USB 2.0
Interface Cable
.
Are both ends of the USB cable
securely attached?
Check both ends of the USB cable to make sure they are fully se-
ated in their respective ports. Try disconnecting the cables, waiting
10 seconds, and then reconnecting them. If the drive is still not
recognized, restart your computer and try again.
Is the drive receiving sufficient
power?
If the LED on the front of the drive is not on, the drive may not be
recieving enough power from the USB bus on your computer. Try
connecting the USB power sharing cable as described in section
2.3, Connecting the Optional Power Sharing Cable
.
If your LaCie hard drive is not working correctly,
please refer to the following checklist to determine the
source of the problem. If you have gone through all of
the points on the checklist and your drive still does not
work properly, please check the FAQs that are regularly
published on our website –
www.lacie.com
. One of
these FAQs may provide an answer to your specific que-
stion. You can also visit the downloads page, where the
most recent software updates will be available.
If you need further assistance, please contact your
LaCie reseller or LaCie Customer Support (see section
6, Contacting Customer Support
for details).
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Manual Updates
LaCie strives to give you the most up-to-date, com-
prehensive user manuals available on the market. It is
our goal to provide you with a friendly, easy-to-use
format that will help you quickly install and utilize the
many functions of your new device.
If your user manual does not reflect the configuration
of the product you purchased, please check our website
for the most current version of the user manual.
www.lacie.com