LaCie d2 Thunderbolt 2 User Manual - page 36

LaCie d2 Thunderbolt 2 | USB 3.0 User Manual

36

General

Problem: I got an error message telling me that the hard drive has been disconnected

Q: Did it happen when the computer was coming out of sleep mode?

A: Simply ignore this message. The hard drive will remount to the desktop. LaCie hard drives conserve power by

spinning down when you set your computer to sleep mode, and when the computer is awoken from sleep, it

may not give the hard drive enough time to spin-up from its sleep mode.

Problem: The displayed available capacity doesn't seem right.

Q: I just moved a lot of files into the Trash/Recycle Bin from my hard drive. Why isn't this reflected in the displayed available

space?

A: Disk space will not be reclaimed until the file is completely erased. To remove the files forever, empty your

trash/recycle bin.

Q: Why is the volume capacity less than advertised?

A: After formatting, the available capacity of a hard drive will show less than advertised on the box. The

difference is based upon how capacity is viewed by the operating system. For example, a hard drive that can

store 500,000,000,000 bytes is divided by 1,000,000,000 to equal 500GB. This is the actual capacity listed on

the manufacturer’s box. The operating system uses slightly different math, dividing 500,000,000,000 by

1,073,741,824 to equal 466GB.