Glossary of 3D printing vocabulary
Frequently Asked Questions
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Frequently Asked Questions
4.2 What should I do when I cannot get my fila-
ment to go through the filament guiding tube?
If you cannot get the filament to go through the
guiding tube remove the push in-coupling at the
top of the drive unit push the filament through
and then screw back the push in coupling and
push the filament all the way to the printhead.
4.3 What can I do if my filament does not come
out of the extruder?
The first thing to check is if the drive wheel is
slipping and not pushing the filament through.
If the pressure on the filament is ok, remove
the guiding tube from the print head and heat
up the extruder. Then use a 1.5 mm thin steel
tool to push through the extruder tube to re-
move any remaining filament out of the extrud-
er. Then reload the filament and extrude.
4.4 My print surface is very rough, how can I
solve this?
Are you using the right settings for your ma-
terial (are you printing with PLA with PLA set-
tings?) And are you using the latest settings
for your material? The latest settings for your
material can be found here: creatrhs.lpfrg.com/
. In section 3.4 you can read the instructions on
how to import these into the Materialise Creatr
slicing software.
4.5 Where do I go with my other questions?
As a Leapfrog 3D printer owner, you are now officially part of The Ecosystem: the place where all
Leapfrog 3D printer users gather to help each other and to interact with the Leapfrog 3D Printers
support team. Here are a few valuable tips on what you are able to find there.
The Ecosystem can be entered through creatrhs.lpfrg.com/. The Ecosystem is constantly growing
in content and users. Here are some of the most important things you can find there:
• Installation and support videos, as well as the latest version of the manual for all the printers
• The latest software settings for all materials (posted under “knowledgebase”)
• Solutions for the most common issues
• Our forum, where users help each other and where you can post your amazing prints (every
once in a while, we will highlight a few in our newsletter and on our website, we will always
mention you of course!)
• The Leapfrog 3D Printers support team: if you have any questions you can just submit a ticket
online (“request help”) and we will get you on your way.
Push-in coupling
1.5mm steel tool in nozzle