MagicalButter.com MB2e Owner's Manual - page 8
Limited One-Year Warranty Part I
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Balancing Nature & Technology.
TM
This LIMITED WARRANTY is void if the product is purchased through Amazon.com or
eBay.com. It is valid only if purchased directly from MagicalButter.com or from
an authorized reseller.
The MB machine included with this LIMITED WARRANTY is warranted to be free from
defects in material and workmanship for a period of ONE (1) year from the date of original
purchase, except as noted below. During this period, we will repair or replace this product,
at our option, at no cost. THE FOREGOING WARRANTY IS IN LIEU OF ANY OTHER
WARRANTY, WHETHER EXPRESSED OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY
LIABILITY IS EXPRESSLY LIMITED TO AN AMOUNT EQUAL TO THE PURCHASE PRICE PAID,
AND ALL CLAIMS FOR SPECIAL, INCIDENTAL, AND CONSEQUENTIAL DAMAGES ARE
HEREBY EXCLUDED.
There is no warranty with respect to the following, which may be supplied with this product:
plastic parts, strainer, blades, and/or agitators. This warranty extends ONLY TO THE
ORIGINAL CONSUMER PURCHASER and PROVIDED THE PRODUCT WAS PURCHASED
DIRECTLY FROM MAGICALBUTTER.COM OR FROM AN AUTHORIZED RESELLER. It does
not cover a defect resulting from abuse, misuse, neglect, use for commercial purposes,
repairs by unauthorized personnel, any use not in conformity with the printed directions,
or other causes not arising out of defects in manufacturer’s materials or workmanship.
This LIMITED WARRANTY gives you, the ORIGINAL CONSUMER PURCHASER DIRECTLY
FROM MAGICALBUTTER.COM OR FROM AN AUTHORIZED RESELLER, specific legal
rights, and you may also have other legal rights which vary from state to state, or province to
province. Some states or provinces do not allow limitations on implied warranties or special,
incidental or consequential damages, so the foregoing limitations may not apply to you.
This warranty does NOT extend to units have been: used in violation of written instructions
in this Owner’s Manual; used in violation of any state or federal law; or altered or modified.
It also does NOT extend to damaged products or to parts that have had the serial number
removed, altered, defaced, or rendered illegible.
ORIGINAL CONSUMER PURCHASER DIRECTLY FROM MAGICALBUTTER.COM OR
FROM AN AUTHORIZED RESELLER will be responsible for shipping costs. MagicalButter.
com will pay for return shipping. The warranty does not cover damage occurring during your
shipping to the service location. Please ensure that proper precautions are taken.
If you have a claim under this warranty, please contact us at (800) 420-4334,
or via e-mail through our website, MagicalButter.com.
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Limited One-Year Warranty Part II
For more tips and up-to-date information, please visit MagicalButter.com.
What happens in the event of an operating problem with the MB machine?
If it has been LESS than sixty (60) days since you purchased your MB machine, please
call us at 1-800-420-4334, or e-mail us at support@MagicalButter.com, to discuss it.
We may be able to help troubleshoot it over the phone and get everything working
correctly. If we’re unable to resolve things, we will ask you to send the machine back
to us, including all parts, via a tracked shipping agent (e.g., FedEx or UPS).
Also, if it has been sixty (60) days or more since you purchased your MB machine,
please call us at 1-800-420-4334, or e-mail us at support@MagicalButter.com. Again,
we may be able to help you over the phone and get everything working correctly.
If we’re unable to resolve the issue, we will ask you to send the machine back to us,
including all parts, via a tracked shipping agent (e.g., FedEx or UPS.)
Should the MB machine have a defect that is due to a deficiency in material or
construction that arises in the first sixty (60) days, we will repair or replace the
MB machine (at our option) and pay for the shipping costs to get the MB machine
back to you. In this case, we will also provide you with a credit toward
MB merchandise for the return shipping charge you incurred.
Should the MB machine have a defect in material or construction quality that is detected
after sixty (60) days or later, but within one (1) year of purchase, we will repair or replace
the machine (at our sole discretion) and will pay the shipping cost to get it
back to you.
It is important to note that in any circumstance, regardless of when any problem with
the machine may arise, if we determine that it was caused by operator error or use
for an unintended purpose, whether or not accidental (e.g., dropping the machine or
submerging electronic components), we will contact you with an estimate for the repair.
You will then have the choice of providing payment information (e.g., credit card data)
for conducting the repair or receiving a discounted credit for the potentially
reclaimable part(s).s