Nanoptix PayCheck Technician Manual - Table of Contents
Document # 720004-0000
January 2011
iv
Technicians Manual
Table of Contents
1
About the Printer ........................................................................................................ 1
1.1
Description of Printer .................................................................................................. 1
1.2
General specifications .................................................................................................. 2
1.3
Paper Loading .............................................................................................................. 3
1.4
Printer Interface Ports ................................................................................................. 5
1.5
Printer Controls ........................................................................................................... 6
1.5.1
Printer Reset (Service use only)
........................................................................................... 6
1.5.2
Paper Feed Button
................................................................................................................ 6
1.5.3
Firmware Selector DIP switches
......................................................................................... 7
1.5.4
Boot mode Selector DIP switches
........................................................................................ 8
1.5.5
LED
........................................................................................................................................ 9
1.6
Testing the Printer ..................................................................................................... 10
1.7
Clearing Jams ............................................................................................................. 11
2
Troubleshooting the Printer .................................................................................... 12
2.1
Basic Printer Operation ............................................................................................. 12
2.2
Communication Cables Pin-Out ............................................................................... 13
2.2.1
Universal Communication interface
................................................................................. 13
2.2.2
Serial Interface Connection pin-out
.................................................................................. 14
2.2.3
Illuminated bezel interface
................................................................................................. 14
2.3
Printing Problems ...................................................................................................... 15
2.3.1
Main Controller PCB Connector Layout
......................................................................... 16
3
Media and Supplies Guide ....................................................................................... 17
3.1
Thermal Paper Specifications ................................................................................... 17
3.2
Ordering Thermal Paper ........................................................................................... 19
3.3
Ordering Communication Cables ............................................................................. 20
3.4
Parts List ..................................................................................................................... 21
4
Mechanical Drawings .............................................................................................. 23
5
Spare parts replacement instructions ...................................................................... 25
6
Printer Maintenance Instructions ........................................................................... 36
7
Service & Support .................................................................................................... 40
7.1
Returning printers back to Nanoptix for repairs (RMA) ....................................... 40
7.2
Technical Support Contact Information .................................................................. 40