NBE V10 User Manual - page 28
Warranty:
All products purchased from NBE is covered by the current Danish Purchasing Law.
This includes 6 months warranty on the products valid from the date of receipt.
A 2 year warranty is granted with the completion of the Warranty Registration.
Note: Electrical Igniters are not covered under the warranty as they are a wearable part.
The warranty only covers manufacturing and material defects.
In case of product failure of the system when under warranty, NBE will repair the spare part at no
charge to the buyer. Buyer will be responsible for the installation or replacement of the part.
If NBE offers repair of the defective part, the purchaser shall send the part to NBE for repair. NBE
will return the part once repaired.
Guarantee shall be invalid if product failure is due to circumstances caused by the buyer; either
by accident and/or abuse of the product, inadequate cleaning, chimney conditions, as well as
circumstances where NBE has no influence. In addition, the warranty is invalid due to misuse of
the burner- fx. using fuel that is not approved by NBE
The warranty does not cover parts such as the electrical igniter.
The buyer is obligated to check the goods immediately upon receipt.
If the buyer declares that the delivery was inadequate or defective, the customer must
immediately and without delay make a written claim with NBE.
Returns are only made by agreement with NBE.
To the extent that NBE is liable to the purchaser, NBE's liability is limited only to direct loss and
not to damages incurred by connected equipment and/or indirect damage, loss of earnings,
operating losses, connection costs, etc.
Responsibilities:
NBE assumes no responsibility as a result of the purchaser's legal relations with third parties.
All orders are accepted subject to force majeure, including war, civil unrest,
natural disasters, strikes and lockouts, failing supplies of raw materials, fire, damage
of NBE or its supplier network, lack of transport opportunities, import / export prohibitions or any
other event which prevents or restricts NBE's ability to deliver.
NBE has in cases of force majeure, the right to cancel the transaction or any part thereof, or to
deliver the agreed product as soon as the obstacle to normal delivery has lapsed. In cases of
force majeure, NBE will not be held responsible for any losses incurred by the purchaser due to
non-delivery. NBE will not be held responsible for any changes and/or faults related to price
changes, sold out items or changes to specifications in the product manual.
It is the buyer's responsibility to register the equipment to the appropriate authorities. If any
disputes arise between the authorities and the purchaser, NBE will be held harmless from any
claims or disputes.
The following can be delivered upon request:
•
Exception of the expansion by Labor Inspectorate.
•
Chimneys endorsements.
•
Approval of Technology Institute (DTI).
•
Print charts.
Material is also available on www.nbe.dk