NBN Fibre to the Curb Setup Manual - page 7
Connecting to the
nbn
™
broadband access network
12
Connecting to the
nbn
™
broadband access network
13
LAN
DSL
B
C
A
POWER
WALL SOCKET
RESET
GATEW
AY
LAN
DSL
B
C
A
POWER
WALL SOCKET
RESET
GATEW
AY
I have both an
nbn
™
connection
device and a gateway (if not,
contact your phone and
internet provider).
The power cord running to
the
nbn
™
connection device is
firmly plugged in at both ends.
The Power, Connection and
Broadband Lights on the
nbn
™
connection device are
solid blue (if not, contact your
phone and internet provider).
The telephone cable running
from the
nbn
™
connection
device to the wall is secure
and not pinched, kinked or
bent (this can cause a break
or short in the cable).
Having trouble with the nbn
™
connection
device? Try this checklist:
I’ve tried resetting the
nbn
™
connection device by
holding the ‘RESET’ button
for 1-2 seconds.
I’ve checked that I’m using
a Wi-Fi gateway compatible
with my
nbn
™
powered plan.
I’ve tried using other telephone
wall sockets in my home to
see if my
nbn
™
powered plan
is active through these.
What do the lights on the
nbn
™
connection device mean?
System updates
Every now and then the
nbn
™
connection device will update itself. When this happens,
indicator lights may flash blue for several minutes.
Need more help?
Contact your phone and
internet provider or visit
nbn.com.au/FTTC for
more information.
Power Light
– this will be solid
blue when the
nbn
™
connection
device is powered on.
Connection Light
– this will be solid blue
when the
nbn
™
connection device is powering
the
nbn
™
access network equipment outside
your home. If the light is red, contact your
phone and internet provider.
Local Area Network (LAN) Light
–
this will be solid blue or amber when the
nbn
™
connection device and your gateway are connected,
but will blink when information is being transferred
between them (e.g. when you’re browsing the internet).
Broadband Light
– this will be solid blue when
the
nbn
™
connection device is communicating
with the
nbn
™
access network.