Nearus NU-100-USB2PT-B User Manual - page 7
Product Manual - NU-100-USB2PT-B & NU-300-USB2PTZ-B
© 2014 Nearus™ | PG. 7
Preset Position No.
Functions
76
Enables stand-by status
77
Displays Self-test menu on screen
92
Set Left limit position of scanning
93
Set right limit position of scanning
94
Restart Camera and return default settings
96
Home position
97
Enable regional Pan scanning
98
Enable Tour scanning
99
Enable 360 degree Horizontal scanning
Presets
Troubleshooting
Problem
Possible Reason
Solution
Camera Not
Recognized by
Computer
UVC Driver did not load
properly
Unplug camera, restart computer with camera unplugged,
wait for computer to boot up fully, plug camera into
computer with USB cable and wait for drivers to load.
The UVC driver is native to Windows OS, no driver is
available for download. To troubleshoot, go to Device
Manager, locate the camera under “Other Devices”, right-
click, and select uninstall. Right click again, and select
“Scan for Hardware Changes” to reload the driver.
Image Fragments
on a Macintosh
computer.
UVC Driver may have an
incompatibility.
When used with Quicktime, set video quality to Maximum.
The image is upside
down or reversed.
The Reverse button has been
pressed.
Press “Rev” on the remote.
The computer’s software is
causing the problem.
Adjust the camera image in the software. Note: some
software’s display reversed in the near side but will be
shown properly on the far side.
The remote isn’t
working.
The “Camera Select” setting
on the remote does not match
the “IR Select” switch number
on dipswitches located on the
bottom of the camera.
Choose the correct “Camera Select” button on the remote
and try again.
The camera is not
responding to VISCA
commands when
connected directly
to a PC.
The connection between the
PC and the camera has been
disconnected.
Make sure the connection is secure. Worst case, try with
another cable and a local PC.
The device ID in the control
code is not set properly.
Most commands should use “81” as the first HEX value for a
camera with the default ID of 1.
Example: HEX Command for Power ON is:
‘81 01 04 00 02 FF’