North State TV2GO User Manual - page 21
19
How do I protect my recordings?
To protect you recording, when you are record a program,
go to Recorded TV, navigate to Keep Until and choose Keep
Until I Delete
How many programs can I record at once?
At a minimum, you can record two live programs at once on
your DVR, and both of these programs can be in HD
Can I schedule a recurring recording?
Yes Choose the program you want to record from the
Program Guide, then press RECORD twice and you’ll see
the series record icon appear You’ll now record this show
every time it airs You can record an episode or an entire
series by following the on-screen instructions
If I pause live TV on Channel 5, then change to Channel 6 for a
bit, can I go back to watch what I missed on Channel 5?
No If you change the channel, the live TV program that was
saved temporarily by your DVR will be deleted If you would
like to be able to watch the program again, ensure that you
record the program
Can I watch a previously recorded program while recording a
live program?
Yes, recorded material is stored on your DVR’s hard drive
and watching it does not interfere with recording live TV
If my DVR is off, will it still record a scheduled program?
Yes, your DVR will turn on to start recording and turn off
when the recording is completed
If I reboot my DVR will I lose my scheduled recordings?
No, all of your scheduled recordings will be saved
What if I forget my PINs?
You can call North State Product Support (336-886-3600)
and they will reset the PIN to its default setting At that
point, you can change it to your own PIN
Why can’t I get my Program Guide to come up?
Press the STB button at the top of your remote,
then press GUIDE
Why can’t I get MENU to come up?
Press the STB button at the top of your remote,
then press MENU
Why is the picture too big or too small for the screen? Why are
there black areas on both sides of the picture?
Your Screen Video Output may be set for Zoom Press the
ZOOM button on the lower right corner of your remote to
toggle through the five available settings for the one that’s
best for your TV
Why won’t the remote operate the TV?
You can program your Fiber TV remote to work with our
TV This user guide provides step-by-step directions for
programming the remote You can also call Product Support
at 336-886-3600 to have a representative walk you
through the process
Why can’t I get a picture on my TV?
Please contact Product Support at 336-886-3600
What is the default VOD PIN?
9999
What is the default Parental Control PIN?
9999