North Storm NS-10W-AC User Manual - Troubleshooting
TROUBLESHOOTING
Troubles
Possible Causes
Suggested Remedies
1. UNIT DOES
NOT START
WHEN PRESSING
ON/OFF BUTTON
Water full indicator
lamp blinks, and water
tank is full.
Dump the water out of the water
tank.
Room temperature is
higher than the setting
temperature. (Electric
heating mode)
Reset the temperature
Room temperature is
lower than the setting
temperature. (Cooling
mode)
Reset the temperature
2. Not cool
enough
The doors or windows
are not closed.
Make sure all the windows and
doors are closed.
There are heat sources
inside the room.
Remove the heat sources if
possible
Exhaust air hose is not
connected or blocked.
Connect or clean the exhaust air
hose.
Temperature setting is
too high.
Reset the temperature
Air inlet is blocked.
Clean the air inlet.
15
16
TROUBLESHOOTING CONT.
Troubles
Possible Causes
Suggested Remedies
3. Auto Power-Off in
heating mode
Heating protection, when
the temperature at the
air outlet exceeds 158
F0, the unit will power off
automatically.
Restart the unit at enough
lower room temperature.
4. Noisy
The ground is not level or
not flat enough
Place the unit on a flat, level
ground if possible
The sound comes from
the flowing of the
refrigerant inside the air
conditioner
It is normal.
5. E0 Code
Room temperature
sensor failed
Replace room temperature
sensor (the unit can also
work without replacement.)
6. E2 /E4 Code
Water tank full
Please empty the water tank.