1 installation and operating manual qcps‐28000 pellet stove owner’s manual safety notice please read this entire manual before you install and use your new pellet stove. Failure to follow instructions may result in property damage, bodily injury, or even death. If this pellet stove is not properly i...
2 important notes this manual identifies hazards and has special safety messages that help you and others avoid personal injury and even death. Warning and caution signal words are used to identify the level of hazard. However, regardless of the hazard, be extremely careful. Warning signals a hazard...
3 important safety instructions we recommend the use of smoke detectors and carbon monoxide detectors with this type of product in your home. When using the smoke or carbon monoxide detectors, follow the manufacturer’s instructions for placement and operation in your home. Warning • do not touch the...
4 pellet stove operation notes • contact your local building or fire officials about restrictions and installation inspection requirements in your area. Call your homeowner’s insurance representative for inspection of your stove’s installation. • read and comply with the instructions in this manual....
5 • this unit is for residential use but is not suitable for mobile homes. Stove accessories see below for accessories included with your unit. Installation remove the factory packaging and find a suitable location according to the following guidelines. Clearance to combustibles this stove must be i...
6 installation combustion air supply a flexible metal pipe is provided with this stove. Attach the pipe to the inlet at the stove’s rear. See figure 4 for the air intake at the rear of stove. Attach a rodent guard – not included with this unit – at the end and attach to the wall. Refer to figure 5 f...
7 installation if outside air is not used, it is important that combustion air be easily available to the air inlet. An air register that can be opened should be used in tightly insulated homes. Venting this unit is certified for use with ul certified/ listed 76 mm (3 in) or 101 mm (4 in) diameter i...
8 venting note: at altitudes of more than 914.4 m (3000 ft), we suggest the use of 102 mm (4 in) diameter vent at an evl of 2.13 m (7 ft) or more. Installation configuration horizontally install through wall note: follow l‐vent chimney manufacturer’s instructions. 1. Position the stove as figures 1 ...
9 venting 9. Located terminations: a) not less than 0.91 m (3 ft) above any forced air inlet located within 3.05 m (10 ft); b) not less than 1.22 m (4 ft) below or horizontally from, or one foot above, any door, window or gravity air inlet into any building; c) not less than 0.61 m (2 ft) from an ad...
10 venting.
11 venting vertically into existing chimney system as an alternate, 76.2 or 101.6 mm (3 or 4 in) l‐vent can be run inside existing chimney to termination (refer to figure 10). Vertically into existing masonry fireplace 1. Follow l‐vent chimney manufacturer’s instructions. 2. Have the masonry chimney...
12 venting installation through side of masonry chimney 1. Follow l‐vent chimney manufacturer’s instructions. 2. Position the stove, adhering to the clearance in figures 1 & 2. Mark the center of the hole where the pipe is to pierce the masonry chimney. 3. It will be necessary to cut out the masonry...
13 venting 8. If needed, once the horizontal pipe is in place, the space between the pipe and masonry may be filled with high temperature grout. 9. Install the trim collar. An adjustable pipe length and adaptor may be needed to align and complete the connection to the stove. Connection of combustion...
14 venting using correct fuel this stove is designated for burning pelletized wood fuel only. Pellet of 6.35 mm (1/4 in) or 21.17 mm (5/6 in) in diameter and approximately 25.4 mm (1 in) long shall be used. Longer or thicker pellets sometime bridge the auger flights, which prevents proper pellet fee...
15 operating instructions 1. Set the air inlet dampers it is not possible for the manufacture to factory set your stove to work properly without some adjustments. The dampers help control the amount of airflow supplied for combustion. A damper pushed in all the way, maximizes concentrated air flow t...
16 operating instructions 5. The unit has entered the start‐up period and pellet is now feeding under the pre‐set rate. 6. After 5 minutes, the pellet is then burning normally and you can select the heat level and blower air flow as below: adjust heat rate – press up and down button at left side of ...
17 cleaning and maintenance 1. Dispose the ash by pulling out the ash drawer. Put the ash into air‐tight metal container and wait for final disposal. The metal container or ash shall be placed on a non‐combustible surface or on the ground and well away from all combustible material. Replace the ash ...
18 cleaning and maintenance 4. Pull out the burning pot and sweep the burning pot by brush. Also sweep the inside surface of fire box (around the burning pot) though the opening into ash drawer. Put the burning pot back in place. Make sure it is level and all the way in. 5. Remove 4 hex screws at th...
19 cleaning and maintenance note: do not further disassemble the inside parts / component. If further repair or replacement of parts is needed, call customer service. Exhaust blower assembly diagram.
20 cleaning and maintenance pellet feedingmotor assemblydiagram specifications model:………………………………………………………………………………….Qcps‐28000 width: ……………………………………………………………………………..55 cm (21.6 in) depth: ………………………………………………………………………….52.5 cm (20.6 in) height: …………………………………………………………………………….75 cm (29.5 in) weight: ……...
21 troubleshooting and helpful hints stove does not feed 1. No fuel in hopper. 2. Firebox draft may be too low for sensing switch in feeder circuit to operate. Check for closed doors, loose or missing gasket on front door. 3. Restriction in hopper or feeder. When stove is cold, remove all fuel and e...
22 warranty warranty period warranty coverage begins on the date of original purchase for one year. Warranty conditions this warranty is only valid while the pellet stove remains at the site of original installation. Check with customer service in advance for any costs to you when arranging a warran...
23 warranty limitations of liability the owner’s exclusive remedy and the manufacturer’s sole obligation under this warranty, under any other warranty, express or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund as specified above. In no event will the m...
