Northern Tool And Equipment QCPS?28000 Owner's Manual - page 22
22
WARRANTY
WARRANTY PERIOD
Warranty coverage begins on the date of original purchase for one year.
WARRANTY CONDITIONS
This warranty is only valid while the pellet stove remains at the site of original installation. Check with
customer service in advance for any costs to you when arranging a warranty call. Travel and shipping
charges for parts are not covered under this warranty.
WARRANTY EXCLUSIONS
This warranty does not cover the following:
• Change in surface finishes as a result of normal use. As a heating appliance, some changes in color
of interior and exterior surface finishes may occur. This is not a flaw and is not covered under
warranty.
• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse,
scratches, melted items, or other external sources and residues left on the plated surfaces from the
use of abrasive cleaners and polishes.
• Repair or replacement of parts that are subject to normal wear and tear during warranty period.
These parts include: paint, pellet gaskets, firebricks, grates, flame guides, and discoloration of glass.
• Minor expansion, contraction, or movement of certain parts causing noise. The conditions are
normal and complaints related to this noise is not covered under warranty.
• Damages resulting from: 1) failure to install, operate, or maintain the pellet stove is accordance
with the installation instructions and operating instructions; 2) failure to install the pellet stove in
accordance with local building codes; 3) shipping or improper handling; 4) improper operation,
abuse, misuse, continued operation with damaged, corroded, or failed components, accident, or
improperly / incorrectly performed repairs; 5) environmental conditions, inadequate ventilation,
negative pressure, or drafting caused by tightly sealed constructions or insufficient make‐up air
supply; 6) use of fuels other than those specified in the operating instructions; 7) installation or use
of components not supplied with the pellet stove or any other components not expressly authorized
in this manual; 8) interruptions of fluctuations of electrical power supply to the pellet stove.
• Non‐venting components, hearth components, or other accessories used in conjunction with the
pellet stove.
• This warranty does not extend to the pellet stove’s capability to heat the desired space.
Consideration must be given to the pellet stoves location and configuration, environmental
conditions, insulation and air tightness of the structure.
THIS WARRANTY IS VOID IF
• The pellet stove has been over‐fired or operating in atmospheres contaminated by chlorine,
fluorine, or other damaging chemicals. Over‐firing can be identified by, but not limited to, warped
plates or tubes, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel
finishes.
• The pellet stove is subjected to prolonged period of dampness or condensation.
• There is any damage to the appliance or other components due to water or weather damage, which
is the result of, but not limited to, improper chimney or venting installation.