Northland Crown Royal 1000 Installation And Operation Instructions Manual - Crown Royal Stoves
Warranty service may only be performed by Northland
Distributing and Manufacturing Inc. or a Northland Distributing
Authorized Pristine Furnace Dealer or a Northland Distributing
Authorized Pristine Furnace Service Centre.
NORTHLAND DISTRIBUTING AND MANUFACTURING INC. WARRANTY
Northland Distributing and Manufacturing Inc. (hereinafter called
“Northland”) warrants to the original owner of the Crown Royal Pristine
Series Furnace (hereinafter called the “Pristine”) the following:
A two (2) year warranty on the workmanship of the furnace and
workmanship on all parts manufactured for Northland, from the
consumer date of purchase, and excluding normal wear items
such as (but not limited to) the door gasket, fire brick, insulation,
refractory, exterior finish.
A one (1) year warranty for any labour required for any repair or
replacement of the furnace or parts from the consumer date of purchase
based on Northland’s predetermined labour rates and allowable hours.
A limited pro-rated warranty coverage (which includes the one
(1) year labour coverage at Northland’s rates and hours as stated
above) for a defective firebox and water jacket only, based on the
following pro-rated scale from the consumer date of purchase:
• Years one (1) and two (2) – one hundred percent (100%)
coverage;
• Years three (3), four (4) and five (5) – sixty percent (60%)
coverage;
• Years six (6) and seven (7) – thirty percent (30%) coverage;
• Years eight (8) and nine (9) – fifteen percent (15%) coverage;
• Year ten (10) – ten percent (10%) coverage.
Absolutely no warranty is provided after ten (10) years from the
consumer date of purchase.
Note: All parts NOT manufactured for Northland carry their own
manufacturer’s warranty. The owner is responsible for all related
costs necessary to replace those parts, unless covered by the
applicable manufacturer.
The above warranties are based on the following factors:
Northland reserves the right to repair or replace at its discretion
any defective part or furnace, in whole or in part.
Use of Northland approved water treatment. IMPORTANT:
Northland approved water treatment is available from your
local dealer or service centre and must be used and validated
for warranty coverage. The pH balance must remain between
9.1 and 10.7, the nitrite level must remain between 730 and
1460 ppm as NaNO2, and conductivity must be less than
or equal to 4000 mmhos. A copy of the invoice itemizing the
purchase of approved water treatment will be required as proof
of maintenance in the event of a warranty claim. All laboratory
reports must be kept as proof of maintenance (see page 21 of
the Installation and Operation Instruction Manual).
All instructions within the Installation and Operation Manual, as
well as all local/provincial/state and national codes have been
adhered to with respect to the chimney size and installation.
The water temperature has not dropped below 150°F (66°C)
during operation.
All instructions within the Installation and Operation Manual, as
well as all local/provincial/state and national codes have been
adhered to with respect to the minimum clearance to combustibles
and use of a non-combustible liner on a combustible floor per
the guidelines within this manual.
All instructions in the Pristine Installation and Operation
Instruction Manual have been followed.
The Warranty Registration and a copy of the original bill (invoice)
must be forwarded to Northland within thirty (30) days of the date
of purchase to validate the warranty.
Issue Date: June 2011 Part No. 817544R00
Printed in Canada HS0611
10 Year liMited WarrantY
Northland will not be responsible or liable for any of the fol-
lowing: a) If warranty work requires removal or replacement
of all or a part of the furnace, Northland is not responsible for
the cost of plumbing, freight, permits, removal or disposal of
damaged furnace or parts, replacement of water or additives,
labour after the one (1) year warranty coverage expires, or any
cost other than the warrantied replacement part itself or the
furnace; b) The care, maintenance and safe operation of the
Pristine Furnace which is the responsibility of the owner of the
furnace; c) Any accidents, injury, damage or loss incurred due
to a heating system failure; d) Any accidents, injury, damage
or loss incurred due to faulty installation, operation or mainte-
nance; e) Any cost incurred for replacing or repairing of parts
not manufactured for Northland which carry their own manu-
facturer’s warranty; f) Any out-of-pocket expenses, alternative
accommodations or loss of revenue due to defective parts or
furnace; g) Performance problems caused by improper sizing
of the furnace, vent connection, or air openings; h) Damages,
malfunctions or failures resulting from the use of any attach-
ment not authorized by Northland; i) Units installed outside the
continental United States, Alaska, or the provinces and territo-
ries of Canada without prior approval from Northland; j) Units
with their safety certification labels removed; or k) Damages,
malfunctions or failures caused by force majeure, abuse, ac-
cident, fire, or acts of God.
Any available warranty will be void if: a) Maintenance proce-
dures are not followed (see Installation and Operation Instruc-
tion Manual page 21); b) Water treatment and proper additives
are not used as specified in the Installation and Operation In-
struction Manual (see page 21); c) The Pristine Furnace has
been altered in any way; d) Any material other than Northland
approved fuel has been used; e) Any instruction given in the In-
stallation and Operation Instruction Manual which has not been
followed including during installation or regular maintenance;
or f) Any claim made under the warranty for a person other than
the original owner.
There are no other warranties, expressed or implied, by North-
land or its Authorized Pristine Furnace Dealers or Authorized
Pristine Furnace Service Centres regarding the Pristine Furnace
except the warranty expressed herein. ANY IMPLIED WAR-
RANTIES, INCLUDING MERCHANTABILITY, OR FITNESS FOR
A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND
THE APPLICABLE WARRANTY PERIODS SPECIFIED ABOVE.
NORTHLAND’S SOLE LIABILITY, WITH RESPECT TO ANY DE-
FECT, SHALL BE AS SET FORTH IN THIS LIMITED WARRANTY,
AND ANY CLAIMS FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARE EXCLUDED.
No person is authorized to bind Northland to any other warran-
ty whatsoever. Northland reserves the right at any time to make
changes or improvements to the design, materials or specifica-
tions of the Pristine series of furnaces or parts without thereby be-
coming liable to make similar changes in the furnaces or any of its
parts previously manufactured.
Manufactured for:
Northland Distributing and Manufacturing Inc.
Crown Royal Stoves
Pristine Series Model 1000