Novar Savvy Service Manual - page 5
Replacing the Savvy
Electronics Assembly
If the troubleshooting procedures provided in this document indicate that the
Savvy should be replaced the following procedure should be used.
Step
Procedure
1
Remove the bottom cover from the Savvy:
§
Loosen the two Allen screws at the bottom of the Savvy.
§
Pull the bottom of the cover away from the Savvy and down.
2
Move all lighting HOA toggle switches to the center position to
ensure that all lighting loads stay on.
3
Check to see if an Ethernet
®
cable is connected to the Savvy
electronics and, if applicable, disconnect it.
continued
DOC. #TD-0240 11/30/06
5
Savvy
®
Service Manual
NO
YES
NO
YES
NO
YES
Check the status of the lights on the store
override panel located next to the Savvy.
Does the Savvy have power?
Remove the bottom cover of the Savvy to
access the transition board, unplug the Savvy
phone line from the jack on the transition board,
and plug the line into a single-line analog phone
to determine if the line is operational.
Is there is a dial tone?
Telephone Communications Loss
Troubleshooting Chart
NO
YES
Push down firmly on the top part of the
Savvy to make sure it is plugged into the
base.
Verify that communication
has been restored.
Meter Terminals 75 and 76
on the transition board.
Is 24-VAC present?
Plug the line back in. If
the Savvy still does not
answer, replace the
Savvy and make sure the
replacement operates
properly.
Make arrangements to have
the telephone line repaired.
Replace the Savvy and
make sure the replacement
operates properly.
Check the Savvy
transformer and BMS #1
breaker for power.