Oce em3521 Quick Manual - page 87

6

Troubleshooting

6-4

cm3521

The stapling position 

is not as expected.

The orientation setting is not cor-

rect.

Check the stapling position in the 

printer driver setup dialog box.

The hole punch func-

tion cannot be speci-

fied.

Hole punching cannot be speci-

fied if “Booklet”, “Transparency”, 

“Thick2”, “Thick3”, or “Envelope” 

is selected.

Check each setting in the printer 

driver.

Optional finishers  and punch kit 

9278 are required.

Install the required optional finish-

er and enable it using the printer 

driver.

The pages are not 

punched.

Printed pages may be fed out 

without being punched if the pa-

per is loaded into the paper 

source with an incorrect orienta-

tion.

Check the orientation setting.

The hole punch posi-

tion is not as expect-

ed.

The orientation setting is not cor-

rect.

Check the punch position on the 

Layout tab of the printer driver 

setup dialog box.

The form is not printed 

properly.

Available computer memory 

space is not sufficient.

Simplify the form to reduce the 

data size.

The image is not print-

ed properly.

Available computer memory 

space is not sufficient.

Simplify the image to reduce the 

data size.

Paper is not fed from 

the specified paper 

source.

Paper will not be fed from the 

specified paper source if that pa-

per source is loaded with paper of 

a different size or orientation.

Load the paper source with paper 

of the appropriate size and orien-

tation.

The access number 

cannot be specified.

To specify access numbers, a 

hard disk must be added in the 

Option tab of the printer driver.

Add a hard disk in the Option tab 

of the printer driver.

Symptom

Probable cause

Action