Oki B710 User Manual - page 38
Troubleshooting > 38
N
ETWORK
R
ELATED
T
ROUBLES
U
SING
TCP/IP
When a problem occurs in the TCP/IP environment refer to the Reference Guide.
The whole
piece of paper
is printed
black.
The drum/toner cartridge is defective or damaged.
Replace with a new drum/toner cartridge.
“Drum/Toner Cartridge Replacement” on page 39.
This may be due to breakdown of high voltage power.
Contact service.
Nothing is
printed.
Multiple sheets of paper are fed simultaneously. Fan
the paper well and reload.
The drum/toner cartridge is defective/damaged or
there is no more toner inside the cartridge. Replace
with a new drum/toner cartridge.
“Drum/Toner Cartridge Replacement” on page 39.
Spots of
missing text.
This may be due to breakdown of high voltage power.
Contact service.
The paper is damp. Replace with paper from a new
ream.
The paper used is not suitable. Load the correct type
of paper.
See “Usable Paper” in the Reference Guide.
Text is blurred.
The paper used is not suitable. Load the correct type
of paper.
See “Usable Paper” in the Reference Guide.
The paper is damp. Replace with paper from a new
ream.
Missing
characters
throughout
the length of
the paper.
The drum/toner cartridge is defective/damaged or
there is no more toner inside the cartridge. Replace
with a new drum/toner cartridge.
“Drum/Toner Cartridge Replacement” on page 39.
Text or images
are printed at
an angle.
The paper tray guides are not set in the correct
positions. Set the length guide and the right width
guide in the correct positions.
Transparencies
and envelopes
are not printed
clearly.
The type of transparency or envelope loaded cannot
be used in this printer. Load the correct type of paper.
See “Usable Paper” in the Reference Guide.
Check that the paper type on the printer driver or the
control panel is correctly set.
See “Setting Paper Types” in the Reference Guide.
The Draft Mode feature is turned on and the resolution
is set at a low level on the printer driver. Change the
settings on the
Detailed Settings
or
Graphics
tab of
the printer driver.
SYMPTOM
REASON/ACTION