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  5. User Manual

Oki ES5473 User Manual

Other manuals for ES5473: User Manual, Advanced Manual

Summary of ES5473

  • Page 1

    Mc573/es5473 mfp user’s manual.

  • Page 2

    - 2 - table of contents 1 before starting .............................................................................................. 5 cautions related to safety ............................................................................................................6 general cautions ..........

  • Page 3

    - 3 - 5 scan ...........................................................................................................114 sending scanned data as an e-mail attachment ......................................................................115 before using scan to e-mail ................................

  • Page 4

    - 4 - printing specifications ..............................................................................................................................221 network specifications ........................................................................................................................

  • Page 5: Before Starting

    1 before starting cautions related to safety general cautions about this manual trademarks and other information license.

  • Page 6

    - 6 - 1. Before starting cautions related to safety indicates additional information which, if ignored or not followed, may result in personal injury or death. Indicates additional information which, if ignored, may result in personal injury..

  • Page 7

    - 7 - 1. Before starting general cautions do not touch the safety switch inside this machine. High voltage may occur, resulting in electric shock. Also, a gear may rotate, resulting in injury. Do not use a highly combustible spray near this machine. Some parts inside the machine become very hot, pos...

  • Page 8

    - 8 - 1. Before starting note! This product is not intended for use in the immediate visual field on the display work place. To avoid disturbing reflections on the display work place, this product shall not be placed in the immediate field of vision. Do not touch a broken liquid crystal display. Inj...

  • Page 9

    - 9 - 1. Before starting about this manual various information about this manual is provided here. Read these sections before using this manual. • disclaimer every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no ...

  • Page 10

    - 10 - 1. Before starting about illustrations the illustrations of mc573 are used in this manual as examples. Illustrations of the display screen on the operator panel used in this manual are with the factory default settings. The descriptions in this manual may vary depending on your model. [ ] ind...

  • Page 11

    - 11 - 1. Before starting trademarks and other information oki is a registered trademark of oki electric industry co., ltd. Energy star is a trademark of the united states environmental protection agency. Microsoft, windows, windows server, windows vista and internet explorer are registered trademar...

  • Page 12

    - 12 - 1. Before starting • importer to the eu/authorised representative oki europe limited blays house wick road egham surrey, tw20 0hj united kingdom for all sales, support and general enquiries contact your local distributor. • environmental information.

  • Page 13

    - 13 - 1. Before starting license this product contains software developed by the heimdal project. Copyright (c) 1995 - 2008 kungliga tekniska högskolan (royal institute of technology, stockholm, sweden). All rights reserved. Redistribution and use in source and binary forms, with or without modific...

  • Page 14: Setting Up

    2 setting up installation requirements checking the accessories unpacking and installing the machine installing the optional equipment connecting a telephone line connecting the power code connecting a lan cable/usb cable loading paper in the tray checking the setting information setting up this mac...

  • Page 15

    - 15 - 2. Setting up installation requirements • installation environment • installation space install the machine in the following environment. Ambient temperature: 10°c to 32°c ambient humidity: 20% to 80% rh (relative humidity) maximum wet bulb temperature: 25°c • use care to prevent condensation...

  • Page 16

    - 16 - 2. Setting up install the machine on a flat surface that is wide enough to accommodate the legs of the machine. Allow for enough room around the machine as shown in the following figures. • top view • side view • do not install this machine directly on a thick rug or carpet. • do not install ...

  • Page 17

    - 17 - 2. Setting up • side view (when the additional tray unit is installed).

  • Page 18

    - 18 - 2. Setting up checking the accessories check that you have everything shown below. Be sure to use the supplied consumables first. If other consumables are used first, the life time may not be shown correctly or supplied consumables may not be applied. • main body • four image drums (black, cy...

  • Page 19

    - 19 - 2. Setting up unpacking and installing the machine this section describes how to unpack and install the machine. • use extra care when handling the image drum (the green cylinder), because it is fragile. • do not expose the image drum to direct sunlight or strong light (approximately 1,500 lu...

  • Page 20

    - 20 - 2. Setting up 5 press the button (a) and open the output tray (a) until it stops. 6 pinch the tip of blue lever of the toner cartridge and turn forward until the tip aligns on the lug of the cartridge. Turn the levers of all 4 toner cartridges. If you close the output tray without turning the...

  • Page 21

    - 21 - 2. Setting up 9 push the blue lever on the fuser unit and remove the orange safety stopper and film. 10 hold the fuser unit handle and aligning the fuser unit to the grooves behind the toner cartridges, place the fuser unit into the machine. 11 push the levers on the fuser unit to lock. 12 cl...

  • Page 22

    - 22 - 2. Setting up 13 hold the handle (b) to close the scanner unit..

  • Page 23

    - 23 - 2. Setting up installing the optional equipment this section describes how to install optional equipment. • installing the wireless lan module • installing the additional tray unit • setting the printer driver install the wireless lan module when you want to use a wireless connection. After i...

  • Page 24

    - 24 - 2. Setting up 3 eject the connector from the cover and connect with the wireless lan module. 4 install the wireless lan module to the machine. 5 close the wireless lan module cover. Go to "connecting the power code”. Attach the additional tray unit when increasing the number of sheets or pape...

  • Page 25

    - 25 - 2. Setting up 2 if you want to install two additional trays, fix them together with the lock pieces. 3 slowly stack the machine on the additional tray unit aligning their back sides and right sides. 4 screw the machine and additional tray unit with the lock pieces..

  • Page 26

    - 26 - 2. Setting up when the additional tray unit is installed, be sure to set the number of trays after the printer driver is installed. For the information of installing the printer driver, see "installing a driver and software to a computer". • to follow this procedure, you must log in to a comp...

  • Page 27

    - 27 - 2. Setting up 4 select [get installed options automatically] for [installable options], and then click [setup]. When using a usb connection, select the total number of trays for [available trays] in [installable options]. 5 click [ok]. • setting additional tray(s) to the mac os x printer driv...

  • Page 28

    - 28 - 2. Setting up connecting a telephone line this section describes how to connect a telephone cable for fax transmissions. The telephone line connection method varies depending on your environment. Connect the telephone cable that suits your environment by referring to the illustrations in this...

  • Page 29

    - 29 - 2. Setting up 1 plug one end of the included telephone cable (a) into the line connector (b) of the machine and the other end into a public line (analog) (c). 2 remove the telephone connector cover (d). 3 plug the telephone cable (f) that is connected to the external telephone into the tel co...

  • Page 30

    - 30 - 2. Setting up • only one telephone can be connected to the machine. • do not connect the telephone to the machine in parallel. If you connect the telephone to the machine in parallel, the following problems occur, resulting in the machine not functioning correctly. - if you pick up the handse...

  • Page 31

    - 31 - 2. Setting up besides the included telephone cable, a telephone cable of the same type is needed. 1 plug one end of the included telephone cable (a) into the line connector (b) of the machine and the other end into a phone line splitter (e). If you use a phone-line-splitter-built-in type adsl...

  • Page 32

    - 32 - 2. Setting up 1 plug the included telephone cable (a) that is connected to the public line (analog) (c) into the line connector (b) of the machine. 2 plug the telephone cable (f) that is connected to a control device such as pbx (e) into the tel connector (d) of the machine. • home telephone ...

  • Page 33

    - 33 - 2. Setting up 1 plug the included telephone cable (a) that is connected to the public line (analog) (c) into the line connector (b) of the machine 2 remove the telephone connector cover. 3 plug the telephone cable (f) that is connected to the cs tuner or digital television (e) into the tel co...

  • Page 34

    - 34 - 2. Setting up connecting the power code the power supply must meet the following conditions. Ac: 110 to 127v ac (range 99 to 140v ac) / 220 to 240v ac (range 198 to 264v ac) frequency: 50/60 hz ± 2% • if the power supply is unstable, use a voltage regulator. • the maximum power consumption of...

  • Page 35

    - 35 - 2. Setting up 1 plug the power cord into the power connector. 2 plug the power cord into the outlet..

  • Page 36

    - 36 - 2. Setting up connecting a lan cable/usb cable when using the machine in a wired network connection or connecting to a computer via a usb cable, connect the cable in the following steps. • connecting a lan cable • connecting a usb cable a lan cable (category 5e or higher, twist pair, straight...

  • Page 37

    - 37 - 2. Setting up 4 insert one end of the lan cable into the network interface connector. 5 pass the lan cable under the tab, and then close the interface cover. 6 insert the other end of the lan cable into the hub. Go to the procedure to "loading paper in the tray"..

  • Page 38

    - 38 - 2. Setting up a usb cable (hi-speed usb 2.0) is not supplied. 1 prepare a usb cable. If you want to connect in usb 2.0 hi-speed mode, use a hi-speed usb 2.0 usb cable. 2 check that the machine and computer are turned off. 3 open the interface cover on the back side of the machine pressing the...

  • Page 39

    - 39 - 2. Setting up for windows, do not insert the other end of the usb cable into the computer until the instruction is displayed on the screen when the driver installation is in progress. Go to the procedure to "loading paper in the tray"..

  • Page 40

    - 40 - 2. Setting up loading paper in the tray the procedure when loading paper in tray 1 is used as an example. The same procedure applies to tray 2/3 (optional). For details on available paper, see "about paper types that can be loaded". 1 pull the paper cassette out. 2 slide the paper guide (a) t...

  • Page 41

    - 41 - 2. Setting up 7 replace the paper cassette into the machine. Push the paper cassette until it stops..

  • Page 42

    - 42 - 2. Setting up checking the setting information the first time the machine is turned on, "easy setup" is displayed. The screen prompts you to enter the information. Check the required information on the setting information sheet below beforehand. If you skip these settings at the first time th...

  • Page 43

    - 43 - 2. Setting up setting up this machine the first time the machine is turned on or when the settings are initialized, [easy setup] is displayed. Follow the on-screen instructions to set required information. You can skip the setting pressing [skip>>]. The simplest steps are shown here. • langua...

  • Page 44

    - 44 - 2. Setting up 3 select the desired keyboard layout. 4 press [close]. The screen switches automatically in about 7 seconds without pressing [close]. 5 press [continue with default settings]. 6 check that the consumables and wiring are set up, and then press [next]..

  • Page 45

    - 45 - 2. Setting up 1 check that the [2. Date/time setting] screen is displayed, and then press [next]. The time zone setting screen appears. 2 press [select] for the time zone you want to use. Press [ ] [ ] to switch screens. 3 press [manual]. Setting date and time.

  • Page 46

    - 46 - 2. Setting up 4 enter the month using [ ] [ ] or the numeric keypad on the operator panel. Use the numeric keypad on the operator panel to enter a value in the field with the (numeric keypad) icon. 5 press the [day] entry box once to enter the day. 6 press the [year] entry box once to enter t...

  • Page 47

    - 47 - 2. Setting up the factory default administrator password is “999999”, however, we highly recommend you to set your own administrator password so that the third party cannot easily presume it. 1 check that the [3. Admin password] screen is displayed, and then press [next]. The setting a new ad...

  • Page 48

    - 48 - 2. Setting up 4 press [next]. The setting values are updated. 5 press [close]. The screen switches automatically in about 7 seconds without pressing [close]. If you do not want to use the fax function, press [skip>>] to go to network settings. 1 check that the [4. Fax setting] screen is displ...

  • Page 49

    - 49 - 2. Setting up 2 use the numeric keypad on the operator panel to enter the fax number and press [next]. 3 enter the sender’s information (sender’s name) and press [next] on the touch panel. The setting values are updated. The information set here is sent to the other party who receives your fa...

  • Page 50

    - 50 - 2. Setting up • if you do not want to connect to a network, press [skip>>] to go to e-mail setting. • since the network settings are required when using the print function, fax function, and scan function, you are supposed to make the network setting here. 1 check that the [5. Network setting...

  • Page 51

    - 51 - 2. Setting up • wait until updating the setting is complete. • the screen switches automatically in about 7 seconds without pressing [close]. E-mail setting is required when using “scan to e-mail”, “internet fax”, and “scan to fax server”. Before setting, fill in the “setting information” wit...

  • Page 52

    - 52 - 2. Setting up 2 enter the mail server address and press [next] on the touch panel. 3 use the numeric keypad on the operator panel to enter the smtp port and press [next]. 4 select smtp encryption. 5 enter the sender's address and press [next] on the touch panel. 6 set the reception protocol..

  • Page 53

    - 53 - 2. Setting up if [pop3] is selected, enter the pop3 server address. 7 select authentication method. If [smtp auth] or [pop before smtp] is selected, enter the user name and password, and then press [next]. 8 set whether to send a test mail. To send a test mail, enter a destination address cap...

  • Page 54

    - 54 - 2. Setting up if you do not want to print test page, press [skip>>]. The easy setup is complete and the home screen appears. 1 check that the [7. Print test] screen is displayed, and then press [next]. The print test screen is displayed. 2 click [print test]. 3 press [yes]. Test print.

  • Page 55

    - 55 - 2. Setting up 4 check that the menu map is printed, and then press [close]. 5 press [complete]. The easy setup is complete and the home screen appears. You can change the settings from [device settings] > [easy setup] at the top of the home screen whenever you want..

  • Page 56

    - 56 - 2. Setting up connecting to a wireless lan wireless lan connection is disabled by default. To use the wireless lan connection, enable wireless in the admin setup. • before connecting to a wireless lan • enabling wireless lan connection • connecting to an access point (infrastructure) • connec...

  • Page 57

    - 57 - 2. Setting up 2 check if the wireless lan access point supports wps. If it does not support wps, check the ssid and encryption key by referring to the instruction manual that is included in the wireless lan access point or other documents. • an ssid is also called a network name, essid or ess...

  • Page 58

    - 58 - 2. Setting up 3 press [ ] once and press [admin setup]. 4 enter the administrator password, and then press [ok]. The factory default administrator name and password are "admin" and "999999" respectively. If the administrator password is changed in easy setup, enter the updated password. 5 on ...

  • Page 59

    - 59 - 2. Setting up 8 press [enable]. 9 press [back] until the home screen is displayed. 10 press the power button to turn the machine off. 11 press the power button to turn the machine on. 12 press "yes" if "do you want to set-up wireless?" is displayed on the touch panel. And then go to "connecti...

  • Page 60

    - 60 - 2. Setting up if the following screen is displayed, press [yes], and then proceed to step 6. 4 press [device settings] on the touch panel. 5 press [ ] once and press [wireless(infrastructure) setting]. 6 enter the administrator name and password and press [ok]. The factory default administrat...

  • Page 61

    - 61 - 2. Setting up 8 if your environment requires to set ip address, etc. Manually, press [network setting]. If you do not need to set manually, go to step 12. 9 press [manual] on the [wireless (infrastructure) settings] screen. 10 follow the onscreen instructions to set the ip address, subnet mas...

  • Page 62

    - 62 - 2. Setting up 13 press [wps-pbc]. 14 press [yes]. The machine starts searching for wireless lan access points. The following screen is displayed for approximately 2 minutes, during which press and hold the wps button for the wireless lan access point for a few seconds. You cannot operate the ...

  • Page 63

    - 63 - 2. Setting up • if the following screen is displayed, repeat the procedure from step 13. • [overlap] is displayed when multiple wps push buttons are pressed almost at the same time at two or more wireless lan access points and connection is not established. Wait for a while, and then try agai...

  • Page 64

    - 64 - 2. Setting up 5 press [wireless(infrastructure) setting]. 6 enter the administrator name and password and press [ok]. The factory default administrator name and password are "admin" and "999999" respectively. The following message is displayed for approximately 5 seconds. 7 press [enable]. 8 ...

  • Page 65

    - 65 - 2. Setting up 9 press [manual] on the [wireless (infrastructure) settings] screen. 10 follow the onscreen instructions to set the ip address, subnet mask, default gateway, and dhcp v6. Ask your provider or network administrator about the setting value. 11 press [close] when the wireless (infr...

  • Page 66

    - 66 - 2. Setting up 13 select a wireless lan access point to connect, and then press [select]. If only [manual setup] is displayed, or the ssid of the wireless lan access point you want to use is not included in the list, set by following the procedure in "setting from the operator panel manually t...

  • Page 67

    - 67 - 2. Setting up 16 if the antenna mark is displayed at the top right of the touch panel, the connection is established correctly. The antenna mark may not be displayed on some screens such as the copy top screen. Setting from the operator panel manually to connect set the wireless lan access po...

  • Page 68

    - 68 - 2. Setting up 5 press [wireless(infrastructure) setting]. 6 enter the administrator name and password and press [ok]. The factory default administrator name and password are "admin" and "999999" respectively. The following message is displayed for approximately 5 seconds. 7 press [enable]. 8 ...

  • Page 69

    - 69 - 2. Setting up 9 press [manual] on the [wireless (infrastructure) settings] screen. 10 follow the onscreen instructions to set the ip address, subnet mask, default gateway, and dhcp v6. Ask your provider or network administrator about the setting value. 11 press [close] when the wireless (infr...

  • Page 70

    - 70 - 2. Setting up the machine starts searching for wireless lan access points. Wait for a while. 13 press [manual setup]. 14 enter the ssid that you checked in step 1, and then press [next]. The ssid is case sensitive. Enter the ssid correctly. 15 select the encryption method that you checked in ...

  • Page 71

    - 71 - 2. Setting up 17 if the displayed content is the same as that you checked in step 1, press [yes]. It takes approximately 30 seconds for the machine to detect the wireless lan access point. When the screen indicates that connection is established, press [close]. If the screen indicates that co...

  • Page 72

    - 72 - 2. Setting up wireless lan (ap mode) directly connects wireless devices (computers, tablets, smartphones, etc.) to the machine without using a wireless lan access point. • if there is metal, aluminum sash, or a reinforced concrete wall between the machine and wireless devices, connections may...

  • Page 73

    - 73 - 2. Setting up 9 press [enable]. 10 press [automatic connection (push-button)]. 11 press [yes]. 12 start the wps-pbc (push button) operation on your wireless device to connect to the machine. When the following screen appears, the setup of the wireless lan is completed. In case of connection f...

  • Page 74

    - 74 - 2. Setting up 1 turn the machine on. If the [do you want to set-up wireless?] message appears, select the [do not show next time.] check box, and then press [no]. 2 press [device settings] on the touch panel. 3 press [admin setup] on the touch panel. 4 enter the administrator name and passwor...

  • Page 75

    - 75 - 2. Setting up 9 press [manual setup]. 10 check the [ssid] and [password] of the machine. 11 enter the [ssid] and [password] that you checked in step 10 to connect the machine and your wireless device..

  • Page 76

    - 76 - 2. Setting up installing a driver and software to a computer install the printer driver, scanner driver, fax driver, etc. From the "software dvd-rom" to the computer. Other utility software can be installed at the same time. • for windows • for mac os x connect the machine and computer via a ...

  • Page 77

    - 77 - 2. Setting up 6 select [network] or [usb connection] in accordance to the connection method of the machine and computer, and then click [next]. If the [windows security alert] dialog box is displayed, click [allow access]. 7 select the model name of the machine, and then click [next]. 8 click...

  • Page 78

    - 78 - 2. Setting up 10 click [complete]. 11 click [next]. If the following dialog box is displayed, click [yes]..

  • Page 79

    - 79 - 2. Setting up 12 click [exit]. This section describes how to install the ps printer driver and scanner driver. For installation of utilities, see the following. Installing software (advanced manual) • install the mac os x scanner driver. 1 make sure that the machine and a computer are connect...

  • Page 80

    - 80 - 2. Setting up 6 read the license agreement, and then click [continue]. 7 click [agree]. 8 click [install]. To change the driver installation location, click [change install location]. 9 enter the administrator name and password, and then click [install software]. 10 click [continue installati...

  • Page 81

    - 81 - 2. Setting up 8 click [+]. Select [add printer or scanner...] when the menu is displayed. 9 click [default]. 10 select the machine , and then make sure that [oki mc573 ps] is displayed for [use]. To change the name, enter a new name into [name:]. 11 click [add]. 12 if [installable options] is...

  • Page 82

    - 82 - 2. Setting up 13 make sure that the machine is added to [printers] and [oki mc573 ps] is displayed for [kind]. If [oki mc573 ps] is not displayed for [kind] correctly, click [-], delete the machine from [printers], and then newly perform steps 8 to 12. 14 click [open print queue...]. 15 selec...

  • Page 83: Basic Operations

    3 basic operations names of components basic operations on the operator panel turning the machine on or off loading paper setting a document this section describes basic operations of this machine..

  • Page 84

    - 84 - 3. Basic operations names of components the chapter describes the name of each component. • front view • rear view • inside of the machine front view symbol name a auto document feeder (adf) b document tray c scanner unit d operator panel basic operations on the operator panel e usb port f mp...

  • Page 85

    - 85 - 3. Basic operations symbol name j document glass k document glass cover l wireless lan module cover symbol name m output tray n tray 1 rear view symbol name a telephone connector (for connecting an external telephone) b line connector c rear output tray d power connector e interface connector...

  • Page 86

    - 86 - 3. Basic operations inside of the machine symbol name a led head b fuser unit c toner cartridge / image drum (y: yellow) d toner cartridge / image drum (m: magenta) e toner cartridge / image drum (c: cyan) f toner cartridge / image drum (k: black).

  • Page 87

    - 87 - 3. Basic operations basic operations on the operator panel this section describes the operator panel of the machine. • names and functions • name and functions on the touch panel • adjusting the angle of the operator panel • entering characters this section describes the names and functions o...

  • Page 88

    - 88 - 3. Basic operations • when changing the angle of the operator panel, use care not to let your hands be caught between this machine and the operator panel. Injury may result. • do not press the touch panel hard or poke it with a pointed object. It may damage the touch panel and cause malfuncti...

  • Page 89

    - 89 - 3. Basic operations • how to view the screen of each function the following descriptions use the [basic] tab of the copy function as an example. You can enter a value in the field with displayed by using the numeric keypad. Descriptions of screens for copy descriptions of screens for scan nam...

  • Page 90

    - 90 - 3. Basic operations the operator panel can be tilted to improve the visibility. 1 hold the upper center of the operator pane and pull it forward. To set the operator panel back to the original position, pull the operator panel forward until it stops and then push slowly. • entering with the t...

  • Page 91

    - 91 - 3. Basic operations the qwerty keyboard set by default can be switched to the azerty keyboard. To switch to the azerty keyboard, select [manage unit] > [keyboard layout] > [azerty] on the touch panel. • entering characters 1 press the touch panel. 2 when the entry is complete, press [ok] or [...

  • Page 92

    - 92 - 3. Basic operations • deleting an entered character to delete the character to the left of the cursor, press the (clear) button. To clear characters you entered in a row, press and hold the (clear) button..

  • Page 93

    - 93 - 3. Basic operations turning the machine on or off this section describes how to turn on and off the machine. • turning the machine on • turning the machine off 1 check that no documents are set on the document glass or in the adf, and the adf cover is closed. 2 press the power switch for appr...

  • Page 94

    - 94 - 3. Basic operations 3 the home screen appears when the machine is ready. • check that the machine is not receiving data before shutting down. • press and hold the power switch for 5 seconds or more to force shut down the machine. Use this method only if a problem occurs. For troubleshooting o...

  • Page 95

    - 95 - 3. Basic operations after a while, the machine automatically turns off, and the power switch led lamp goes out. What you should do if you do not use this machine for an extended period of time if you do not use this machine for an extended period of time due to holidays, trips, or other reaso...

  • Page 96

    - 96 - 3. Basic operations loading paper this chapter describes various information about paper that can be loaded in a paper tray of this machine. To set paper type and weight, press [device settings] > [paper setup] and press the tray you want to use, and then select [media type] or [media weight]...

  • Page 97

    - 97 - 3. Basic operations • envelope • label • other type of paper about paper sizes, weight, and number of sheets that can be loaded available paper sizes and types, and tray capacity are as follows. • tray 1 *1 paper cannot be used for duplex printing. *2 width: 100 to 216 mm (3.9 to 8.5 inches),...

  • Page 98

    - 98 - 3. Basic operations • mp tray *1 paper cannot be used for duplex printing. *2 width: 64 to 216 mm (2.5 to 8.5 inches), length: 90 to 1,321 mm (3.5 to 52 inches) recommended paper the machine supports a variety of print media, including a range of paper weights and sizes. This section describe...

  • Page 99

    - 99 - 3. Basic operations the procedure when loading paper in tray 1 is used as an example, and the same procedure applies to tray 2/3 (optional). 1 pull the paper cassette out. 2 slide the paper guide (a) to the width of paper to be loaded. 3 slide the paper stopper (b) to the length of paper to b...

  • Page 100

    - 100 - 3. Basic operations 7 push the paper cassette until it stops. 8 press [device settings] on the touch panel. 9 press [paper setup]. 10 press the tray in which paper is loaded. 11 set [paper size], [media type], and [media weight]. 12 press [back] until the home screen is displayed. • do not p...

  • Page 101

    - 101 - 3. Basic operations 3 open the sub support. 4 adjust the manual feeding paper guide to the width of paper to be loaded. 5 make sure that the paper feed roller stays in the proper position. If the paper feed roller has fallen, push it upward and fix it. 6 insert the paper with the print side ...

  • Page 102

    - 102 - 3. Basic operations store paper under the following conditions to maintain quality. • inside a cabinet or other dry and dark place • on a flat surface • temperature: 20°c • humidity: 50% rh (relative humidity) do not store paper in the places as shown below: • directly on the floor • where p...

  • Page 103

    - 103 - 3. Basic operations setting a document this chapter describes how to set the document on this machine. • about documents that can be set • setting in the adf • setting on the document glass • about where to set a document set a document in the adf or on the document glass when copying, scann...

  • Page 104

    - 104 - 3. Basic operations • documents still wet with ink or correction fluid observe the following to avoid damaging the document glass. • when copying a thick document, do not press on it on the document glass. • place a hard document gently. • do not set a document that has sharp protrusions. • ...

  • Page 105

    - 105 - 3. Basic operations 3 close the adf cover. 4 set a document face up in the adf. If [direction] is set to [landscape], set the document so that its left edge is pulled into the adf first. If [direction] is set to [portrait], set the document so that its top edge is pulled into the adf first. ...

  • Page 106

    - 106 - 3. Basic operations 1 open the document glass cover. 2 set a document face down on the document glass. If [direction] is set to [portrait], align the top edge of the document with the upper-left corner of the glass. If [direction] is set to [landscape], align the right edge of the document w...

  • Page 107: Copy

    4 copy copying cancelling copying specifying the number of copies descriptions of screens for copy.

  • Page 108

    - 108 - 4. Copy copying 1 press [copy] on the touch panel or the (copy) button on the operator panel. The touch panel display switches to the copy top screen. 2 set a document in the adf or on the document glass. 3 set the copy setting if necessary. Useful functions (advanced manual) for a better fi...

  • Page 109

    - 109 - 4. Copy cancelling copying you can cancel copying before a message is displayed to inform you that copying is complete. 1 press the (stop) button when scanning the document..

  • Page 110

    - 110 - 4. Copy specifying the number of copies 1 press [copy] on the touch panel or the (copy) button on the operator panel. 2 set a document in the adf or on the document glass. 3 enter the number of copies by using the numeric keypad or the numeric buttons. • you can enter the number of copies fr...

  • Page 111

    - 111 - 4. Copy descriptions of screens for copy • names and functions of screen items for copy • [copy] tab names and functions of screen items for copy item description 1 stationary button area displays buttons that appear on the screen at all times. 2 title and operation guide area displays the t...

  • Page 112

    - 112 - 4. Copy • [basic] tab • [advanced] tab item description 1 paper feed specifies the tray to set the copy paper. 2 duplex copy makes copies on both sides of paper. 3 n-in-1 combines multiple pages on one sheet of paper. 4 zoom specifies the zoom rate for making enlarged or reduced copies. 5 di...

  • Page 113

    - 113 - 4. Copy • [image settings] tab • [function settings] screen item description 1 image settings specifies the following image settings: document type, background removal, show-through removal, density, contrast, hue, saturation, and rgb. 2 color mode specifies color mode to copy a document. 3 ...

  • Page 114: Scan

    5 scan sending scanned data as an e-mail attachment saving scanned data in a shared folder cancelling scanning descriptions of screens for scan.

  • Page 115

    - 115 - 5. Scan sending scanned data as an e-mail attachment this section describes how to send scanned data as an e-mail attachment. • before using scan to e-mail • entering e-mail address to send e-mail if the machine is set up from [easy setup] > [e-mail setting], skip before using scan to e- mai...

  • Page 116

    - 116 - 5. Scan 1 press [scan] on the touch panel or the (scan) button on the operator panel. 2 set a document in the adf or on the document glass. 3 press [scan to e-mail]. If the access control is enabled and e-mail address of the user who currently logs in is registered, the e-mail address of the...

  • Page 117

    - 117 - 5. Scan 7 set scan settings if necessary. 8 press [ok]. 9 press the (start) button. Specifying a destination from address book or group list (advanced manual) specifying a destination using one-touch button (advanced manual) specifying a destination searching ldap server (advanced manual).

  • Page 118

    - 118 - 5. Scan saving scanned data in a shared folder this section describes how to save scanned data in a shared folder on a network. • creating a shared folder in a computer • registering a destination (profile) • how to use scan to shared folder if you create a shared folder in the following ste...

  • Page 119

    - 119 - 5. Scan create a shared folder and register to the machine as a destination. Up to 50 profiles can be registered. 1 press [device settings] on the touch panel. 2 press [profile]. 3 select a number, and then press [register]. 4 enter a profile name, and then press [next]. 5 select a setting, ...

  • Page 120

    - 120 - 5. Scan scanned data is converted into a pdf, jpeg, tiff, or xps file, and then sent to the shared folder. Pdf is set by factory default. Connect the machine to a network and create a shared folder on the computer before using the scan to shared folder function. Connecting a lan cable/usb ca...

  • Page 121

    - 121 - 5. Scan cancelling scanning you can cancel scanning while a message is being displayed to inform you that scanning is in progress. 1 press the (stop) button on the operator panel..

  • Page 122

    - 122 - 5. Scan descriptions of screens for scan this section describes the items of the screen. • scan to e-mail screen • scan to shared folder screen • [scan to e-mail] tab scan to e-mail screen item description 1 destination area select a destination e-mail address. The selected e-mail address ap...

  • Page 123

    - 123 - 5. Scan • [basic] tab • [advanced] tab item description 1 address book displays e-mail addresses registered in the address book. Select an e-mail address as a destination from the address book. 2 group list displays a list of groups in which e-mail addresses are registered. Select a group as...

  • Page 124

    - 124 - 5. Scan • [image settings] tab • [function settings] > [destination] tab add, edit or delete a destination to which a document is sent. • [function settings] > [scan setting] tab item description 1 image settings specifies the following image settings: density, document type, resolution, bac...

  • Page 125

    - 125 - 5. Scan • [scan to shared folder] tab • [basic] tab scan to shared folder screen item description 1 profile area select a destination profile from [select profile]. The selected profile appears in this area. 2 shortcut buttons displays shortcut buttons for using certain scan functions. The s...

  • Page 126

    - 126 - 5. Scan • [advanced] tab • [image settings] tab item description 1 file name specifies a file name for the scanned file. If not specified, the file will be named according to the factory default setting. 2 subfolder specifies a sub folder in which to save the scanned document. If not specifi...

  • Page 127

    - 127 - 5. Scan • [function settings] > [profile] tab delete a selected profile on the [profile] tab. • [function settings] > [scan setting] tab item description 1 setting display area 1 displays the current settings for displayed items. 2 setting display area 2 displays a list of settings that are ...

  • Page 128: Print

    6 print printing from a computer (windows) printing from a computer (mac os x) cancelling a print job about screens and functions of each printer driver names and functions of screen items for print ”wordpad" for windows and "textedit" for mac os x are used as examples. The screens and steps may var...

  • Page 129

    - 129 - 6. Print printing from a computer (windows) • for windows pcl printer driver • for windows ps printer driver 1 open the file to print. 2 select [print] from the [file] menu. 3 select the printer driver. 4 click [preferences]. For windows pcl printer driver.

  • Page 130

    - 130 - 6. Print 5 change the settings in each tab to suit your needs. 6 click [ok]. 7 click [print] on the [print] screen. 1 open the file to print. 2 select [print] from the [file] menu. 3 select the ps printer driver. 4 click [preferences]. For windows ps printer driver.

  • Page 131

    - 131 - 6. Print 5 change the settings in each tab to suit your needs. 6 click [ok]. 7 click [print] on the [print] screen..

  • Page 132

    - 132 - 6. Print printing from a computer (mac os x) • for mac os x you can set a paper size, paper tray, and paper weight, and paper type with the printer driver. 1 open the file to print. 2 select [print] from the [file] menu. 3 select the machine from [printer]. 4 select the paper size from [pape...

  • Page 133

    - 133 - 6. Print if setting details are not displayed in the print dialog box for mac os x10.8.5 to 10.11, click [show details] at the bottom of the dialog box. 6 click [print]..

  • Page 134

    - 134 - 6. Print cancelling a print job to cancel printing an ongoing job, press (stop) on the operator panel. You can cancel a print job by deleting the job in the job list displayed on the operator panel. • the pages that are ready to be printed on this machine cannot be cancelled. • if the touch ...

  • Page 135

    - 135 - 6. Print about screens and functions of each printer driver this section describes screens and functions of the printer drivers. • windows pcl printer driver • windows ps printer driver • mac os x ps printer driver • [setup] tab windows pcl printer driver item description 1 driver setting sa...

  • Page 136

    - 136 - 6. Print • [job options] tab • [extend] tab item description 1 quality specifies the resolution for printing. 2 scale specifies the enlargement/reduction rate for printing. 3 copies specifies the number of copies to print. 4 job type specifies the print type. 5 advanced sets other printing s...

  • Page 137

    - 137 - 6. Print • [layout] tab • [paper/quality] tab windows ps printer driver item description 1 orientation specifies the printing direction. 2 print on both sides specifies this setting when you want to perform duplex printing. 3 page order specifies a page order to print. 4 page format specifie...

  • Page 138

    - 138 - 6. Print • [job options] tab • [color] tab item description 1 quality specifies the resolution for printing. If you set [toner saving], the print density decreases to save toner. 2 job type specifies the job type and the number of copies to print. [job type option] can be used if [shared pri...

  • Page 139

    - 139 - 6. Print • [layout] panel • [color matching] panel • [paper handling] panel mac os x ps printer driver item description 1 pages per sheet selects the number of pages that is printed on a sheet of paper. 2 layout direction specifies the layout that is applied when printing multiple pages on a...

  • Page 140

    - 140 - 6. Print • [paper feed] panel • [cover page] panel 2 pages to print specifies pages to print. 3 page order specifies a page order to print. 4 scale to fit paper size prints to fit a paper size. A document may not be printed correctly depending on the setting. Enlarges or reduces a document t...

  • Page 141

    - 141 - 6. Print • [color] panel • [print options] panel item description 1 grayscale specifies to use monochrome printing. 2 color specifies alignment to color mode when printing in color. Item description 1 quality1, quality2, feed, paper specifies the print quality, toner saving, paper type, etc..

  • Page 142

    - 142 - 6. Print • [user authentication] panel • [secure print] panel item description 1 use user authentication select this check box if you set user authentication when printing. 2 user name the user name for user authentication. 3 password the password for user authentication. 4 authentication ty...

  • Page 143

    - 143 - 6. Print • [supply levels] panel item description 1 consumables displays the remaining amount of consumables..

  • Page 144

    - 144 - 6. Print names and functions of screen items for print item description 1 stationary button area displays buttons that appear on the screen at all times. 2 title and operation guide area displays the title of the current screen and provides guide for possible operations. 3 main area displays...

  • Page 145: Fax

    7 fax basic operations of fax functions setting for receptions names and functions of screen items for fax.

  • Page 146

    - 146 - 7. Fax basic operations of fax functions this section describes basic operations when sending and receiving a fax. • entering fax number to send a fax • cancelling a fax transmission 1 press [fax/internet fax] on the touch panel or the (fax) button on the operator panel. 2 set a document in ...

  • Page 147

    - 147 - 7. Fax 3 press [fax]. 4 press [manual dial]. 5 enter the destination number, and then press [ok]. 6 change settings if necessary. • the default settings for sending a fax are as follows. [scan size]: a4 or letter [resolution]: normal [density]: 0 • you can change the default settings by pres...

  • Page 148

    - 148 - 7. Fax a fax that is being sent is displayed on the top of the list. 5 press [yes] on a confirmation screen..

  • Page 149

    - 149 - 7. Fax setting for receptions this section describes various settings when receiving a fax. • setting the reception mode • drd • setting the waiting time from when an incoming call arrives to when reception starts (response waiting time) [fax ready mode] is set by factory default. Change the...

  • Page 150

    - 150 - 7. Fax 3 press [ ] once to switch the screens, and then press [admin setup]. 4 enter the administrator password, and then press [ok]. The factory default administrator name and password are "admin" and "999999" respectively. 5 on the administrator log in screen, press [ok]. 6 press [ ] once ...

  • Page 151

    - 151 - 7. Fax 8 select a mode which is most suitable for your environment. 9 press [back] until the home screen is displayed. This mode allows the machine to detect a distinctive ring if it has been enabled on the phone line. In this mode, the machine distinguishes the drd type of the sender. The m...

  • Page 152

    - 152 - 7. Fax the factory default value is 1 ring. Change the value if faxes cannot be received. 1 press [device settings] on the touch panel. 2 press or several times and press [admin setup]. 3 enter the administrator name and password and press [ok]. The factory default administrator name and pas...

  • Page 153

    - 153 - 7. Fax names and functions of screen items for fax • [fax] tab • [basic] tab item description 1 destination area select a fax destination. The selected fax destination appears in this area. If at least 1 destination is specified, you can press [display all] to edit, add, or delete a destinat...

  • Page 154

    - 154 - 7. Fax • [advanced] tab • [fax job view/ cancel] tab cancels a transmission or see the detail of the job that is proceeding. • [function settings] > [destination] tab add, edit or delete a destination to which a fax is sent. Item description 1 density adjusts a level of scan density. 2 duple...

  • Page 155

    - 155 - 7. Fax • [function settings] > [scan setting] tab item description 1 setting display area 1 displays the current settings for displayed items. 2 setting display area 2 displays a list of settings that are not set by items displayed in setting display area 1..

  • Page 156: Maintenance

    8 maintenance replacing consumables cleaning each part of the machine this section describes how to maintain the machine to keep the machine comfortable and extend its life..

  • Page 157

    - 157 - 8. Maintenance replacing consumables this section describes how to replace consumables. • cautions when replacing consumables • replacing the toner cartridges • replacing the image drum • replacing the image drum and toner cartridge at the same time observe the following cautions when replac...

  • Page 158

    - 158 - 8. Maintenance • use oki data genuine consumables to ensure optimum performance of the products. • charges for services for problems caused by the use of consumables other than oki data genuine consumables are incurred, regardless of the warranty or in the maintenance contract. (although the...

  • Page 159

    - 159 - 8. Maintenance 3 press the button (a) and open the output tray (b) completely. 4 identify an empty toner cartridge by its label color. 5 pinch the tip of blue lever (c) of the toner cartridge and turn it toward you until the tip aligns on the lug of the cartridge. 6 lift the toner cartridge ...

  • Page 160

    - 160 - 8. Maintenance 8 shake the cartridge several times vertically and horizontally. 9 remove the tape (e) from the toner cartridge. 10 insert a new toner cartridge (d) by aligning its left side indentation (f) with the protrusion (g) on the image drum so the toner cartridge and image drum color ...

  • Page 161

    - 161 - 8. Maintenance 11 hold the cartridge, pinch the tip of blue lever (c) of the toner cartridge, and turn forward until the tip aligns on the lug of the cartridge. • if you close the output tray without turning the blue lever when installing the toner cartridge into the image drum, it may cause...

  • Page 162

    - 162 - 8. Maintenance if you have to dispose of used toner cartridges, put them into polyethylene bags or other container, and be sure to follow the regulations or instructions of your local government. When the "[color] image drum near life" message appears on the display screen, prepare a replace...

  • Page 163

    - 163 - 8. Maintenance you can set when to display the "[color] image drum near life" message. Press [device settings] > [admin setup] > [user install] > [drum near life timing] on the touch panel to change the setting. Available values are from 500 to 3,000 (in 500 increments). 1 prepare new image ...

  • Page 164

    - 164 - 8. Maintenance 7 lift the toner cartridge (e) from the right side, and remove it from the image drum. 8 unpack a new image drum and place it on a flat surface. 9 remove the desiccant pack. 10 remove the toner cover. 11 insert the toner cartridge (e) removed in step 7 by aligning its left sid...

  • Page 165

    - 165 - 8. Maintenance 13 check the label color of the new image drum and place the drum into the machine. 14 close the output tray (b) slowly and push the center of the output tray for confirmation. 15 hold the handle (b) to close the scanner unit (a). Do not close the scanner unit vigorously. It m...

  • Page 166

    - 166 - 8. Maintenance this section describes how to replace the image drum and toner cartridge with new ones at the same time. • use extra care when handling the image drum (the green cylinder), because it is fragile. • do not expose the image drum to direct sunlight or strong light (approximately ...

  • Page 167

    - 167 - 8. Maintenance while removing consumables, be careful not to hit them to the led head. 6 unpack a new image drum and place it on the flat surface. 7 remove the desiccant pack. 8 remove the toner cover. 9 unpack a new toner cartridge. 10 shake the cartridge several times vertically and horizo...

  • Page 168

    - 168 - 8. Maintenance 12 insert a new toner cartridge (e) by aligning its left side indentation (f) with the protrusion (g) on the image drum so that the toner cartridge and image drum color label align. Then insert the right side gently into place. For the installation method, refer to "replacing ...

  • Page 169

    - 169 - 8. Maintenance do not close the scanner unit vigorously. It may cause the document feed roller of adf to fall and get in the way of loading documents. If the document feed roller of adf has fallen, open and close the adf cover. 17 please recycle image drums and toner cartridges. If you must ...

  • Page 170

    - 170 - 8. Maintenance cleaning each part of the machine this section describes how to clean the machine and parts. • cleaning the document glass • cleaning the led head clean the document glass once a month to maintain image quality of the printouts. Do not use benzine, thinners, or alcohol. They m...

  • Page 171

    - 171 - 8. Maintenance if the document glass surface and document holding pad are very dirty, wipe gently with a soft cloth that has been moistened with neutral detergent and squeezed well, and then wipe again with a soft cloth that has been slightly moistened with water and squeezed well. 3 close t...

  • Page 172

    - 172 - 8. Maintenance 2 press the button (a) and open the output tray (b) completely. 3 wipe the four lenses of the led heads with a soft tissue paper lightly. 4 close the output tray (b) slowly and push the center of the output tray for confirmation. 5 hold the handle (b) to close the scanner unit...

  • Page 173: Troubleshooting

    9 troubleshooting if paper jams occur if a document jam occurs copy problems print problems scan problems fax problems if an error message is displayed on the operator panel.

  • Page 174

    - 174 - 9. Troubleshooting if paper jams occur this section describes how to handle when a paper jam occurs. Check the error code on the operator panel and see the corresponding page. • if the error code is "370", "371", "372" • if the error code is "380", "381", "382", "385", "389" • if the error c...

  • Page 175

    - 175 - 9. Troubleshooting 3 press the button (a) and open the output tray (b) completely. 4 remove the four image drums from the machine and place the image drums on a flat surface. While removing consumables, be careful not to hit them to the led head. 5 cover the removed image drums with paper so...

  • Page 176

    - 176 - 9. Troubleshooting 7 if paper jams in the fuser unit, press the jam release lever (c) on the fuser unit and slowly pull the jammed paper toward you. 8 tilt back the lock levers (d) on the both sides of the fuser unit toward you. 9 hold the fuser unit handle and lift the fuser unit out of the...

  • Page 177

    - 177 - 9. Troubleshooting 11 remove the jammed paper slowly by pulling the edge of paper. 12 hold the lock levers of belt unit and place the belt unit into the machine. 13 turn the lock levers (e) on the both sides of the belt unit forward. 14 hold the fuser unit handle and place the fuser unit int...

  • Page 178

    - 178 - 9. Troubleshooting 15 tilt the lock levers (c) on the both sides of the fuser unit. 16 replace the four image drums into the machine 17 close the output tray (b) slowly and push the center of the output tray for confirmation. 18 hold the handle (b) to close the scanner unit (a). Do not close...

  • Page 179

    - 179 - 9. Troubleshooting 1 if documents are set in the adf or on the document glass, remove them. 2 hold the handle (b) and open the scanner unit (a) completely. 3 press the button (a) and open the output tray (b) completely. 4 remove the four image drums from the machine and place the image drums...

  • Page 180

    - 180 - 9. Troubleshooting 5 cover the removed image drums with paper so that the image drums are not exposed to light. 6 remove the jammed paper slowly by pulling the edge of paper. 7 if paper jams in the fuser unit, press the jam release lever (c) on the fuser unit and slowly pull the jammed paper...

  • Page 181

    - 181 - 9. Troubleshooting 9 hold the fuser unit handle and lift the fuser unit out of the machine. 10 check that any pieces of paper do not remain inside the machine. 11 hold the fuser unit handle and place the fuser unit into the machine. 12 tilt the lock levers (d) on the both sides of the fuser ...

  • Page 182

    - 182 - 9. Troubleshooting 13 put all four image drums back into the machine. 14 close the output tray (b) slowly and push the center of the output tray for confirmation. 15 hold the handle (b) to close the scanner unit (a). Do not close the scanner unit vigorously. It may cause the document feed ro...

  • Page 183

    - 183 - 9. Troubleshooting 1 if documents are set in the adf or on the document glass, remove them. 2 if paper is loaded on the mp tray, remove the paper. 3 hold the handle (b) and open the scanner unit (a) completely. 4 press the button (a) and open the output tray (b) completely. While removing co...

  • Page 184

    - 184 - 9. Troubleshooting 5 remove the four image drums from the machine and place the image drums on a flat surface. 6 cover the removed image drums with paper so that the image drums are not exposed to light. 7 open the transparent cover (c) inside the machine, remove the jammed paper slowly by p...

  • Page 185

    - 185 - 9. Troubleshooting 9 close the output tray (b) slowly and push the center of the output tray for confirmation. 10 when loading paper on the mp tray, load the paper with the print side face up. 11 hold the handle (b) to close the scanner unit (a). Do not close the scanner unit vigorously. It ...

  • Page 186

    - 186 - 9. Troubleshooting a paper jam has occurred while feeding paper from a paper tray. If paper jams occur frequently, clean the paper feed rollers. For details, refer to "cleaning the paper feed rollers (tray 1/tray 2/tray 3) (advanced manual)". This procedure uses tray 1 as an example. 1 pull ...

  • Page 187

    - 187 - 9. Troubleshooting 5 press the button (a) and open the output tray (b) completely. 6 close the output tray (b) slowly and push the center of the output tray for confirmation. 7 hold the handle (b) and close the scanner unit (a). Do not close the scanner unit vigorously. It may cause the docu...

  • Page 188

    - 188 - 9. Troubleshooting 1 close the rear output tray (b). 2 hold the handle (b) and open the scanner unit (c) completely. 3 press the button (a) and open the output tray (d) completely. 4 remove the four image drums from the machine and place the image drums on a flat surface. While removing cons...

  • Page 189

    - 189 - 9. Troubleshooting 5 cover the removed image drums with paper so that the image drums are not exposed to light. 6 remove the jammed paper slowly by pulling the edge of paper. 7 if paper jams in the fuser unit, press the jam release lever (e) on the fuser unit and slowly pull the jammed paper...

  • Page 190

    - 190 - 9. Troubleshooting 9 hold the fuser unit handle and lift the fuser unit out of the machine. 10 turn the lock levers (g) on the both sides of the belt unit toward you and remove the belt unit by holding the lock levers. 11 remove the jammed paper slowly by pulling the edge of paper. 12 hold t...

  • Page 191

    - 191 - 9. Troubleshooting 13 turn the lock levers (g) on the both sides of the belt unit forward. 14 hold the fuser unit handle and place the fuser unit into the machine. 15 tilt the lock levers (f) on the both sides of the fuser unit. 16 put all four image drums back into the machine..

  • Page 192

    - 192 - 9. Troubleshooting 17 close the output tray (b) slowly and push the center of the output tray for confirmation. 18 hold the handle (b) to close the scanner unit (c). Do not close the scanner unit vigorously. It may cause the document feed roller of adf to fall and get in the way of loading d...

  • Page 193

    - 193 - 9. Troubleshooting if a document jam occurs this section describes how to handle when a document jam occurs. • if a document is visible in the paper path • if a document is invisible in the paper path 1 open the adf cover (a). 2 pull out the document upward. Sticky notes and labels attached ...

  • Page 194

    - 194 - 9. Troubleshooting 1 open the adf cover (a). 2 remove the jammed document. Proceed to step 4 if you cannot remove the jammed document. Do not try to remove the document by force. 3 if you were able to remove the document, proceed to step 8. 4 open the inner cover (b). 5 if you can see the ed...

  • Page 195

    - 195 - 9. Troubleshooting 7 if you were able to remove the document, close the inner cover. 8 close the adf cover slowly. Remove the document on the document tray, and then close the adf cover. Otherwise, documents may be torn or folded. If an error occurs while copying, the copying gets canceled..

  • Page 196

    - 196 - 9. Troubleshooting copy problems this section describes problems with the copy function. If you cannot solve a problem with the following solutions, contact your dealer. • unable to copy • unable to copy unable to copy point to check solution reference is the machine turned on? Turn the mach...

  • Page 197

    - 197 - 9. Troubleshooting • unable to change copy ratios • unable to copy mixed size documents • unable to sort copies is another job in progress? Start copying after the other job is complete. - is a print job from a computer or other device in progress? Wait until printing is complete. - is a fax...

  • Page 198

    - 198 - 9. Troubleshooting print problems this section describes problems with printing from a computer. • if you cannot solve a problem with the following solutions, contact your dealer. • for problems caused by an application, contact the manufacturer of the application. • unable to print • common...

  • Page 199

    - 199 - 9. Troubleshooting the machine is processing data from another interface. Wait until printing is complete. - [received invalid data] is displayed on the touch panel and the machine does not print. Press [device settings], select [admin setup] > [print setup] > [print menu] > [printer adjust]...

  • Page 200

    - 200 - 9. Troubleshooting scan problems this section describes problems with the scan function. If you cannot solve a problem with the following solutions, contact your dealer. • unable to scan unable to scan point to check solution reference is the machine turned off? Turn the machine on. Turning ...

  • Page 201

    - 201 - 9. Troubleshooting fax problems this section describes problems with the fax function. If you cannot solve a problem with the following solutions, contact your dealer. • unable to send a fax • unable to receive a fax • unable to send a fax • a document cannot be sent continuously unable to s...

  • Page 202

    - 202 - 9. Troubleshooting • after dialing, even if the (start) button is pressed, the machine cannot send a fax • unable to send a fax manually • a document cannot be scanned during memory transmission • unable to receive a fax • unable to receive a fax manually • fcode polling reception is not ava...

  • Page 203

    - 203 - 9. Troubleshooting if an error message is displayed on the operator panel if an error occurs in this machine, an error message and/or an error code (a 3-digit number) is displayed on the touch panel and (status) on the operator panel blinks or lights up. Press [details] and clear the error f...

  • Page 204

    - 204 - 9. Troubleshooting wait a moment. Executing maintenance. The programs on the machine are being updated. Do not turn the machine off until the update completes. The machine automatically restarts after the update completes. Toner low. The toner indicated on the screen is low. Have a new toner...

  • Page 205

    - 205 - 9. Troubleshooting [tray] empty. No paper is loaded in the indicated tray. Load paper. File system is full. Memory in the file system is full. Delete unnecessary files. The file system is write-protected. The file you are trying to write is write-protected. Check the file name. Insufficient ...

  • Page 206

    - 206 - 9. Troubleshooting wait a moment. Network initializing ... Network settings for this machine are initializing. Wait for a while. Paper [tray] is empty set [media_size] error: 490, 491, 492, 493, 494 no paper is loaded in the indicated tray. Load paper of the displayed size. [tray] cassette i...

  • Page 207

    - 207 - 9. Troubleshooting paper jam has occurred. Pull out the [tray] cassette and then remove the paper. Error: 391, 392, 393 a paper jammed via the paper feed path from the indicated tray. Pull out the cassette, and then remove paper. If multiple sheets of paper are fed at a time, remove paper an...

  • Page 208

    - 208 - 9. Troubleshooting belt unit not installed correctly. Re-set the belt unit. Error: 330 the belt unit is not properly installed. Remove and re-install the belt unit. [cover] open. Error: 310 indicated cover is open. Close the cover. Error: 310 the output tray. Power off/on turn the machine of...

  • Page 209

    - 209 - 9. Troubleshooting please check smtp settings. Cannot connect to the smtp server. Check the network settings. Please check pop3 settings. Cannot connect to the pop3 server. Check the network settings. Smtp login failed. An attempt to log into the smtp server ended up an authentication error....

  • Page 210

    - 210 - 9. Troubleshooting access limitation error monochrome printing was performed due to the color printing limitation. A color print job was converted to a mono print job due to an unauthorized user. Contact your administrator for color printing. Access limitation error data was deleted due to t...

  • Page 211

    - 211 - 9. Troubleshooting no communication with the sntp server. Obtaining current time from the sntp server failed. Check the server. Usb memory disconnected. The usb memory was removed while printing from usb memory. Do not remove usb memory while printing is in progress. Cannot open the file. Th...

  • Page 212

    - 212 - 9. Troubleshooting firmware update error please try again. If network doesn't work, please try firmware update over usb. Updating the firmware failed. Update again. Registering with google cloud print. Don't turn off the power until registration is complete. This machine is being registered ...

  • Page 213

    10 operating management/specifications changing the administrator password saving power consumption with the power save function specifications this section describes how to manage the machine and its specifications..

  • Page 214

    - 214 - 10. Operating management/specifications changing the administrator password it is recommended to change the administrator password to protect your security. Set the administrator password using from 6 to 12 alphanumeric characters. Be careful not to forget the set password. 1 press [device s...

  • Page 215

    - 215 - 10. Operating management/specifications saving power consumption with the power save function the machine has three power save modes: power save, sleep, and deep sleep. In power save mode, the display screen turns off and the power saving indicator lights up or blinks. Press the (power save)...

  • Page 216

    - 216 - 10. Operating management/specifications 1 press [device settings] on the touch panel. 2 press or several times and press [admin setup]. 3 enter the administrator name and password and press [ok]. The factory default administrator name and password are "admin" and "999999" respectively. 4 pre...

  • Page 217

    - 217 - 10. Operating management/specifications in a network environment where a large number of packets are sent, the machine automatically exits deep sleep mode to sleep mode and responds. Also, if a terminal that runs searches with bonjour, such as mac or iphone, is connected to the same network,...

  • Page 218

    - 218 - 10. Operating management/specifications 1 press [device settings] on the touch panel. 2 press or several times and press [admin setup]. 3 enter the administrator name and password and press [ok]. The factory default administrator name and password are "admin" and "999999" respectively. 4 pre...

  • Page 219

    - 219 - 10. Operating management/specifications specifications this section describes the specifications of the machine. • general specifications • copier specifications • fax specifications • scanner specifications • printing specifications • network specifications • wireless lan specifications (op...

  • Page 220

    - 220 - 10. Operating management/specifications copier specifications item mc573/es5473 mfp document size adf a4, a5, a6, b5, b6, letter, legal 13/13.5/14, executive, statement, 8.5 sq, folio * a6 paper is not available for duplex scanning. Document glass a4, a5, a6, b5, b6, b6 half, letter, executi...

  • Page 221

    - 221 - 10. Operating management/specifications scanner specifications item mc573/es5473 mfp type document glass with adf function image sensor color cis light source led scanning resolution 600 x 600 dpi, 300 x 600 dpi document thickness adf 64 - 105 g/m 2 (17 - 28 lb) document glass 20 mm adf docu...

  • Page 222

    - 222 - 10. Operating management/specifications paper loading capacity • tray 1 250 sheets (less than 80 g/m 2 ), total thickness 25 mm or lower. • mp tray 100 sheets (less than 80 g/m 2 ) and total thickness 10 mm or lower, 10 envelopes (85 g/m 2 ). • additional tray unit (optional) 530 sheets of s...

  • Page 223

    - 223 - 10. Operating management/specifications regulatory wireless lan statements - fcc statement - ic statement - europe-ce declaration of conformity. Fcc statement fcc warning changes or modifications not expressly approved by the party responsible for compliance could void the user's authority t...

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    Oki systems (uk) ltd. Blays house wick road egham surrey tw20 0hj tel: +44 (0) 1784 274300 website: www.Oki.Com/uk oki systems (ireland) ltd a7 calmount park ballymount dublin 12 d12 tx94 ireland tel: +353 (0) 1 4049590 fax: +353 (0)1 4049591 website: www.Oki.Com/ie oki systems (czech and slo- vak),...

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    46472402ee rev3.