Oki OKIPAGE 8w Lite Manual - Overnight Exchange
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✔ Available in the United States and Canada
If you choose to use our Overnight Exchange service,
call 1-800-OKIDATA: our trained personnel will try to
solve your problem over the phone. If they determine
that your printer hardware is defective, an exchange
printer will be shipped to you via air express. Have
your credit card available as our representative will be
asking for this information. You will receive the
exchange printer the next business day—or no later
than the second business day.
Return the original printer to Okidata by using the same
packaging materials you received with the exchange
printer. The printer to be returned must be made
available for pickup by Okidata’s representative within
2 business days of your receipt of the exchange printer:
failure to do so may result in your being charged the
full price of the exchange unit . Before you ship the
printer, remove the image drum and toner cartridge to
prevent damage to the printer during shipment: failure
to do so may result in a fee for cleaning/repairs which
will be charged to your account.
When Overnight Exchange is used, the returned
machine becomes the property of Okidata. Exchange
machines may be new or repaired, at the option of
Okidata: the exchange machine becomes the property
of the customer when the returned machine has been
picked up by Okidata’s designated carrier. The
exchange printer will be warranted for thirty (30) days
or the remaining warranty period of the returned printer,
whichever is longer.
Overnight Exchange of the printer for a printhead failure
is limited to one year from date of purchase. For the
remaining printhead warranty period, replacement will
be at an authorized service center or authorized third
party service organization. Call 1-800-OKIDATA for
authorized service locations.
Overnight Exchange
8wWarBk2.p65
11/6/98, 4:11 PM
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