Oki OKIPAGE14e User Manual - page 40
E-40
|
OKIPAGE 14e
Purchasing Supplies
Before you order, know your printer model number (see
the front of the printer) and have the correct part
number and description of the item.
Ways to Purchase
•
Consult the dealer where you purchased your printer.
•
Consult an Oki Data authorized sales or service dealer.
•
Call 1-800-OKI-DATA for the nearest Authorized Sales
and Service location. Have your ZIP code ready for
our Customer Support Representatives.
•
Check office supply catalogs or your local stationery
store. Most carry OKI brand supplies.
Warranty Service
Your printer is warranted for one year from date of
purchase except for the printhead (LED imaging array),
which is warranted for a period of five years from date
of purchase. If your printer hardware should fail during
the warranty period, you have the option of returning it,
shipped prepaid to OKI DATA or an authorized service
center, or using the overnight exchange procedure (U.S.
and Canada only). See the list of OKI DATA Service
Centers or call 1-800-OKI-DATA for the location of the
nearest authorized Okidata service dealer. Have your
ZIP code ready. See the Limited Warranty and
Overnight Exchange insert for more information.
Oki Data Service Centers
If you need to ship your printer to a service center,
replace it in the original packing materials. If the
original packaging in not available, contact your dealer
or 1-800-OKIDATA for shipping instructions.
For out-of-warranty repairs, allow 30 days for round trip
shipping and repair. Before shipping your printer, call
for a return authorization number (RA).