P1 W1MAX DV-230 Troubleshooting Manual - page 11
DV-230 Trouble Shooting Guide v1.0
May. 15
III.
Disable Access Control at the P1
W1MAX Modem (DV-230) WiFi tab on
the web GUI.
4.
You are connected to the
Modem’s WiFi SSID and can
an IP but cannot browse
the Internet.
I.
Set your laptop’s/desktop’s Network
Wireless Connection to Obtain IP
automatically and Obtain DNS server
address automatically.
II.
Ensure that your Modem is connected
to W1MAX service by checking your
Modem’s LED lights.
III.
Check for proxy settings that disables
your connection in your Web browser.
IV.
User may have to click Repair on their
WiFi Network Connection for Windows
OS or a similar function for other
operating systems.
V.
Check whether you can ping to the
Modem. The gateway for your
laptop/desktop should have the same
IP as the LAN IP for your Modem.
VI.
Disable Access Control at the P1
W1MAX Modem (DV-230) WiFi tab on
the web GUI.
5.
You experience irregular or
slow browsing when
connected through WiFi.
I.
Check whether you can ping to the
Modem. The gateway for your
laptop/desktop should have the same
IP as the LAN IP for your Modem.
II.
To ensure that it is not an issue of
weak service signals, position your
laptop/desktop near to the Modem.
III.
Try changing the WiFi Channel to a
different channel as it may be due to
WiFi Interference.
IV.
Do a ping and speed test check via
wired to the Modem to determine if it
is a W1MAX network congestion issue.