PABX MS308 User Manual - page 24
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1. In the example above, if the extension is in Direct-Dialing-Out mode dial * # 9
2. Internal calls can also be picked up
1.4 Holding a Call - Call Park (for Pick Up from any phone)
Format: Press Recall, “R” or Flash and # # (Hold)
Press # 9 (Pick Up)
Description: Extension 601 is talking with C.O. line 1 and another call comes in. Extension 601 presses
the Recall button and # # to hold line 1 (the caller hears music). Extension 601 can now answer the new
incoming call. Any extension can pick up the call on hold by pressing #9
The maximum hold time is 2 minutes
1.5 Call Transfer
Format: Press Recall, “R” or Flash then dial the extension number. When the called party answers, hang up.
Description: Allows you to transfer an incoming call to another extension. If your Recall button is
inoperative you should change the Flash time in system programming to suit your phone.
When transferring a call from Ext. A to Ext. B:
1. The phone which is transferring the call has 5 seconds to dial another extension number. Otherwise
the incoming call will be back to them again.
2. A rings B who picks up their handset. Communication between A and B is established while the
outside caller is on hold (music on hold). Whoever hangs up first (A or B), the system will transfer
the outside caller to the other.
3. A rings B who does not answer within 25 seconds. The C.O. line call will ring back to A, and B will
stop ringing.
4. A rings B and hangs up; B lifts their phone to answer the outside caller.
5. A rings B and hangs up; B does not answer the call within 25 seconds. The C.O. line call will ring back
to A - if A does not answer within 30 seconds or A is busy, the system will cut off.
6. A presses: Recall, “R” or an invalid key, or B is busy. You will hear an error tone “du-du-du”; you can
try again.
7. A rings B who does not answer. A can use Call Pick Up to retrieve the call by pressing # 9.
(If the extension is in Direct-Dialing-Out mode, you should press *# 9).
1.6 Three Way Conference 1 C.O. Line and 2 Extensions
Format: Press the Recall, “R” or Flash button and * and extension number
Description: Allows you to add a third party to a two-party conversation and make a three-party
conference. You can have only two extensions with one C.O. line.
When using this function between two extensions A & B: