Palm 1047ML User Manual - page 655

Palm

®

 T|X

 Handheld

633

CHAPTER 30

Getting Help

Technical support

If, after reviewing the self-help resources, you cannot solve your problem, go to 

www.palm.com/support 

or send an email to your regional Technical Support office. 

Before requesting technical support, please experiment a bit to reproduce and isolate the problem. 

When you do contact Technical Support, please provide the following information:

• The name and version of the desktop operating system you are using

• The actual error message or state you are experiencing

• The steps you take to reproduce the problem

• The version of handheld software you are using and available memory

To find version and memory information, follow these steps:

1.

Go to Applications

.

2.

Open the menus

.

3.

Select Info from the App menu.

4.

Select Version for version info, and Size for memory info.