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Warranty and Other Product Information
THIS PALM COMPUTING PRODUCT MAY INCLUDE OR BE BUNDLED WITH
THIRD PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE
END USER LICENSE AGREEMENT. THIS PALM COMPUTING WARRANTY DOES
NOT APPLY TO SUCH THIRD PARTY SOFTWARE. FOR THE APPLICABLE WAR-
RANTY, PLEASE REFER TO THE END USER LICENSE AGREEMENT GOVERNING
THE USE OF SUCH SOFTWARE OR THE ACCOMPANYING DOCUMENTATION
RELATING TO SUCH SOFTWARE.
YEAR 2000 WARRANTY
: In addition to the Hardware Warranty and Software War-
ranty stated above, Palm Computing warrants that the following date-data sensitive
Palm Computing products, namely the Pilot 1000, Pilot 5000, PalmPilot™ Personal Edi-
tion, PalmPilot Professional Edition, Palm III™ series, Palm V™ series, and Palm VII™
series connected organizers, as well as all other Palm Computing products based on the
Palm Computing platform software as of July 1, 1998 and later, including the compan-
ion desktop software for Microsoft® Windows® and MAC OS™ platforms, will contin-
ue performing properly with regard to such date-data on and after January 1, 2000,
provided that all other products used by Customer in connection or combination with
the Palm Computing product, including hardware, software, and firmware, accurately
exchange date-data with the Palm Computing product. Palm Computing makes no cer-
tification regarding the Year 2000 status of any other Palm Computing products.
Any Palm Computing platform application supplied by Palm Computing that makes
correct use of Palm Computing platform date and time functions will not have a prob-
lem transitioning to the year 2000. The date and time utilities for the Palm Computing
platform use 32 bits to store seconds, starting at January 1, 1904. This approach allows
the correct representation of dates through February 5, 2040. The Date Book software
currently displays dates through December 31, 2031. Provided the product is still being
sold by Palm Computing, Palm Computing will make software enhancements to re-
move these limitations well in advance of these dates.
If it appears that any Palm Computing product does not perform properly with regard
to such date-data on and after January 1, 2000, and Customer notifies Palm Computing
before the later of April 1, 2000, or ninety (90) days after original purchase of the product
from Palm Computing or its authorized reseller, Palm Computing shall, at its option
and expense, provide a software update which would effect the proper performance of
the product, repair the product, deliver to Customer an equivalent product to replace
the product, or, if none of the foregoing is feasible, refund to Customer the purchase
price paid for the product.
Any software update or replaced or repaired Palm Computing product will carry a Year
2000 Limited Warranty for ninety (90) days after purchase or until April 1, 2000, which-
ever is later.
Customers using date and time utilities other than those supplied by Palm Computing
should check with the developer to determine if the software will correctly handle all of
the subtle issues of date and time conversion.
OBTAINING WARRANTY SERVICE:
Customer must contact a Palm Computing
Technical Support or Customer Service center within the applicable warranty period to
obtain warranty service authorization. Dated proof of original purchase from Palm
Computing or its authorized reseller will be required. Palm Computing is not respon-