Frequently Asked Questions
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Frequently Asked
Questions
If you encounter a problem with your keyboard, first review both
“General questions and answers” below and the following sources:
■
The readme file on the CD-ROM for your Palm™ Portable
Keyboard.
■
The web site
http://www.palm.com/custsupp/keyboard
for the latest
FAQ and/or Troubleshooting guide for the keyboard.
If you are still having problems, contact Technical Support. For US
and International telephone numbers, see the Worldwide Customer
Support card that comes with your keyboard. International support
numbers are also available in the International page of this web site:
http://www.palm.com
General questions and answers
Does the keyboard require batteries?
No. The keyboard is designed to use an extremely low amount of
power from your handheld.
Can I use the same keyboard for all handhelds?
No. The keyboard is available in two versions, one for the Palm™ III
handheld and the other for the Palm™ V handheld. The keyboard for
the Palm III handheld supports the PalmPilot™ Personal and
Professional handhelds, the Palm™ III series, the Palm™ VII series,
and the Palm™ m100 series.
Can I perform a HotSync
®
operation on the handheld
while using the keyboard?
No. The keyboard does not replace the functionality of your cradle. To
perform a HotSync operation after entering data with the keyboard,
remove your handheld from the keyboard and place it in your cradle.
Then press the HotSync button.