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  4. DP-MC210
  5. Operating Instructions Manual

Panasonic DP-MC210 Operating Instructions Manual

Summary of DP-MC210

  • Page 1

    Operating instructions colour laser multi-function printer model no. Dp-mc210 do not connect the unit to a computer with the usb cable until prompted by the multi- function station (cd-rom). 1 2 designed to be used only in canada. L this unit is compatible with call display. You must subscribe to th...

  • Page 2

    2 thank you for purchasing a panasonic multi- function printer. You can select english or french for the language. The display and reports will be in the selected language. The default setting is english. If you want to change the setting, see feature #110 on page 59. Caution: l do not rub or use an...

  • Page 3: For Your Safety

    Important information 3 important information 1 important information for your safety laser radiation fuser unit note: l the left side of the unit ( 2 ) and the area near the recording paper exit ( 3 ) also get warm. This is normal. For best performance toner cartridge and drum cartridge l when repl...

  • Page 4: Illegal Copies

    Important information 4 l do not cover slots or openings on the unit. Inspect the air circulation vents regularly and remove any dust build-up with a vacuum cleaner ( 1 ). Routine care l wipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. Moving...

  • Page 5: 2. Preparation

    Table of contents 5 1. Table of contents 1. Introduction and installation accessories 1.1 supplied accessories .................................... 7 1.2 accessory information ................................... 7 finding the controls 1.3 button descriptions........................................ 8...

  • Page 6: 11.Help

    Table of contents 6 11.Help error messages 11.1 error messages – reports .......................... 84 11.2 error messages – display ........................... 85 troubleshooting 11.3 when a function does not work ................... 89 12.Paper jams jams 12.1 recording paper jam .....................

  • Page 7: 1.1 Supplied Accessories

    1. Introduction and installation 7 1 introduction and installation 1 accessories 1.1 supplied accessories *1 prints about 4,000 letter-size pages with a 5 % coverage (page 110). Note: l save the original carton and packing materials for future shipping and transportation of the unit. L after unpacki...

  • Page 8: 1.3 Button Descriptions

    1. Introduction and installation 8 finding the controls 1.3 button descriptions a { copy } l to switch to copy mode (page 20, 40). B { scan } l to switch to scan mode (page 20, 35). C { advance } *1 l to switch to the basic/advance settings. D { menu } l to start or exit programming. E { set } *1 l ...

  • Page 9: 1.4 Display Descriptions

    1. Introduction and installation 9 1.4 display descriptions a feature mode l displays the feature mode status. B status bar l displays the operation mode (page 20). L displays date and time (page 22). L displays error messages (page 85). C main display l displays the feature settings. L displays thu...

  • Page 10: 1.5 Overview

    1. Introduction and installation 10 1.5 overview 1.5.1 front view *1 the unit can hold up to approximately 100 sheets of printed paper. Remove the printed paper before the recording paper exit becomes full. *2 the waste toner cartridge stores toner that is discharged during printing. See page 111 fo...

  • Page 11: Cartridge

    1. Introduction and installation 11 installation 1.6 toner cartridge and drum cartridge the supplied toner cartridge is a starter toner cartridge. Caution: l read the following instructions before you begin installation. After you have read them, open the drum cartridge protection bag. The drum cart...

  • Page 12

    1. Introduction and installation 12 4 remove the orange protector ( 5 ) by pulling it toward you, then pull it completely out from the unit. 5 remove the colour drum cartridge from the protection bag. L remove the shipping tape. L do not remove the monochrome drum cartridge from the protection bag b...

  • Page 13

    1. Introduction and installation 13 l do not touch or scratch the accumulator unit ( n ). 9 remove the monochrome drum cartridge from the protection bag. L remove the shipping tape. 10 detach the protective cap ( o ), then detach the upper seal cover by holding the tab ( p ). 11 firmly grip the mono...

  • Page 14

    1. Introduction and installation 14 13 before opening the protection bag of the new toner cartridges, shake them vertically more than 10 times. 14 remove the 4 toner cartridges from the protection bags. L remove the shipping tape. 15 remove each protective tray ( w ) by lifting up the toner cartridg...

  • Page 15: 1.7 Recording Paper

    1. Introduction and installation 15 – “ change supplies black :low ” – “ change supplies cyan :low ” – “ change supplies magenta:low ” – “ change supplies yellow :low ” – “ change supplies toner empty ” – “ change supplies black :empty ” – “ change supplies cyan :empty ” – “ change supplies magenta:...

  • Page 16

    1. Introduction and installation 16 3 load the paper, print-side up ( 2 ). Important: l push and lock the plate ( 3 ) in the standard input tray, if it has come up. 4 pinch the right side of the recording paper guide ( 4 ), then slide it to match the paper size mark. Pinch the front and back recordi...

  • Page 17: Approx. 2.9 Kg (6.4 Lb)

    1. Introduction and installation 17 caution for the standard input tray l do not drop the standard input tray. L hold the standard input tray with both hands when removing or installing. The standard input tray weighs approximately 2.9 kg (6.4 lb) when the recording paper is fully loaded. Do not tou...

  • Page 18: 2.1 Connections

    2. Preparation 18 2 preparation connections and setup 2.1 connections caution: l when you operate this product, the power outlet should be near the product and easily accessible. Note: l if any other device is connected to the same telephone line, this unit may disturb the network condition of the d...

  • Page 19: 2.3 Dialing Mode

    2. Preparation 19 2.2 turning the power switch on turn the power switch to the on position ( 1 ). 2.3 dialing mode if you cannot dial (page 45), change this setting according to your telephone line service. 1 { menu } 2 press {#}{ 1 }{ 2 }{ 0 } to display “ dialing mode ” . 3 press { 1 } or { 2 } to...

  • Page 20: (Scan/copy/fax/print)

    2. Preparation 20 2.4 selecting the operation mode (scan/copy/fax/print) you can select the desired mode by pressing one of the following buttons. – { scan } : select this mode when using the unit as a scanner (page 35). – { copy } : select this mode when using the unit as a copier (page 40). – { fa...

  • Page 21

    2. Preparation 21 2.5.2 using the automatic document feeder 1 insert the document (up to 50 pages) face up into the feeder until a single beep is heard. 2 adjust the width of the document guides ( 1 ) to fit the actual size of the document. Note: l confirm that there are no documents on the scanner ...

  • Page 22: 2.6 Adjusting The Volume

    2. Preparation 22 volume 2.6 adjusting the volume important: l before adjusting the volume, set the operation mode to fax mode. If the { fax } light is off, turn it on by pressing { fax } . Ringer volume 1. Press {v} or {^} repeatedly to select “ ringer volume ” . 2. Press { } or { > } . To turn the...

  • Page 23: 2.8 Your Logo

    2. Preparation 23 2.8 your logo you can program your logo (name, company name, etc.) so that it appears on the top of each page sent. 1 { menu } i {#}{ 1 }{ 0 }{ 2 } i { set } 2 enter your logo, up to 30 characters (see page 78 for character entry). I { set } 3 press { menu } to exit. To correct a m...

  • Page 24: Access The Lan

    2. Preparation 24 2.10 configuring the unit to access the lan you can print documents, scan documents, receive faxes or send faxes using a computer on the lan. To enable these features, you need to set the ip address, subnet mask, and default gateway for the unit. Important: l consult your network a...

  • Page 25: Station

    2. Preparation 25 2.11 installing multi-function station 2.11.1 required computer environment panasonic multi-function station software enables the unit to carry out the following functions: – printing on plain paper, thin and thick paper, transparencies, labels, envelopes and card stock – scanning ...

  • Page 26

    2. Preparation 26 2. Connect the unit to a computer with the usb cable ( 1 ), then click [ next ] . L if the unit is connected to your computer, the model name will be automatically detected. L you can change the name of the unit if necessary. 3. Click [ install ] , then follow the on-screen instruc...

  • Page 27: Station

    2. Preparation 27 2.12 starting multi-function station [ start ] i [ all programs ] or [ programs ] i [ panasonic ] i the unit’s name i [ multi-function station ] l multi-function station will appear. [ scan ] (page 38) l to scan and display the scanned images. L to scan and create an image file. L ...

  • Page 28

    2. Preparation 28 2. Select the desired mapi-compliant e-mail software such as [ outlook express ] , etc. I [ ok ] for windows vista: 1. [ start ] i [ control panel ] i [ internet options ] i [ programs ] i [ set programs ] i [ set program access and computer defaults ] l if the [ user account contr...

  • Page 29: 3.1 Printing From Windows

    3. Printer 29 3 printer printer 3.1 printing from windows applications you can print a file created in a windows application. For example, to print from wordpad, proceed as follows: 1 open the document you want to print. 2 select [ print... ] from the [ file ] menu. L the [ print ] dialogue box will...

  • Page 30

    3. Printer 30 3.1.1 printing on special media you can print not only on plain paper but also on special media (transparencies / labels / envelopes / card stocks). L please refer to page 110 for information on recording paper. L to load paper, see page 15. To print on transparencies use transparencie...

  • Page 31: Card

    3. Printer 31 do not attempt to print on any of the following types of envelopes (these may cause damage to the unit): l envelopes with clasps, snaps or tie strings l envelopes with transparent windows l envelopes that use encapsulated types of adhesive that do not require moistening but rely on pre...

  • Page 32

    3. Printer 32 l the up to 8 characters are displayed for the file name. L for details about the sd card, see page 80. L to stop printing, see page 79. What “ , ” means “ , ” next to a file name or thumbnail means the file is selected. 3.2.1 setting direct print features you can change the direct pri...

  • Page 33

    3. Printer 33 1. { advance } 2. Press {v} or {^} repeatedly to select “ image adjustment ” . I { set } 3. Press {v} or {^} repeatedly to select “ tint ” . 4. Press { } or { > } repeatedly to select the desired tint. I { set } i { back } i { advance } 3.3 direct printing from an ftp server (lan conne...

  • Page 34: Connection Only)

    3. Printer 34 3.4 printing a received e-mail attachment automatically (lan connection only) if you configure the pop server settings beforehand, the unit will automatically print files attached to an e-mail that are sent from a compatible unit via the internet (scan to e-mail print) . This is useful...

  • Page 35: Scan)

    4. Scanner 35 4 scanner scanner 4.1 scanning from the unit (push scan) you can easily scan the document by using the operation panel on the unit. You can select one of the following scanning modes depending on how you intend to use the scanned image. – viewing using quick image navigator *1 /multi- ...

  • Page 36

    4. Scanner 36 l the scanned image will be automatically saved in the folder selected in the [ settings ] window (page 27). 4.1.2 scan to save as a file 1 set the original (page 20). 2 { scan } 3 press {v} or {^} repeatedly to select “ pc ” . I { set } 4 for usb connection: press {v} or {^} repeatedl...

  • Page 37

    4. Scanner 37 important: l program the e-mail server, smtp server settings (page 71) and the e-mail destinations (page 71) beforehand. 1 set the original (page 20). 2 { scan } 3 press {v} or {^} repeatedly to select “ e-mail server ” . I { set } 4 enter the destination e-mail address. Using navigato...

  • Page 38: (Pull Scan)

    4. Scanner 38 4.2 scanning from a computer (pull scan) note: l when scanning a document, we recommend using the scanner glass rather than the automatic document feeder for better results. L do not open the document cover when scanning a document with the automatic document feeder. 4.2.1 using multi-...

  • Page 39

    4. Scanner 39 l you can move, copy and delete a file or page. 4.2.3 using other applications multi-function station includes a twain and wia compliant scanner driver. You can also scan using other applications that support twain or wia scanning. For scanning example, proceed as follows: 1 set the or...

  • Page 40: 5.1 Making A Copy

    5. Copier 40 5 copier copy 5.1 making a copy 5.1.1 using the scanner glass 1 if the { copy } light is off, turn it on by pressing { copy } . 2 set the original (page 20). 3 if necessary, change the copy settings according to the type of document. L to change the number of copies, see page 40. L to s...

  • Page 41

    5. Copier 41 – booklet feature (page 44) l you can hold the previous zoom setting (feature #468 on page 67). L when using the scanner glass, the unit will only enlarge the right top corner of the document starting from the m mark on the unit. L when using the automatic document feeder, the unit will...

  • Page 42: 5.2 More Copying Features

    5. Copier 42 5.2 more copying features l make sure that the { copy } light is on. 5.2.1 collate copy the unit can collate multiple copies in the same order as the original document pages. 1 set the original (page 20). 2 press {v} or {^} repeatedly to select “ copies ” . 3 enter the number of copies ...

  • Page 43

    5. Copier 43 l you can press { black } / { colour } anytime to start copying. Easy repeat feature: { black } / { colour } 8 after you finish copying, press { stop } to reset this feature. Note: l you can save the previous page layout setting (feature #467 on page 67). 5.2.3 poster feature (scanner g...

  • Page 44

    5. Copier 44 2 while “ pc printing ” , “ printing ” or “ loading ” is displayed, press { copy } . 3 make necessary settings such as number of copies, resolution, zoom features and page layout features (page 40). I { black } / { colour } l “ copy reserved ” will be displayed. The unit will start copy...

  • Page 45: 6.1 Sending A Fax Manually

    6. Fax 45 6 fax sending faxes 6.1 sending a fax manually important: l you can only send faxes in monochrome. 6.1.1 using the scanner glass by using the scanner glass, you can send a page from booklets or small size paper that cannot be sent with the automatic document feeder. 1 if the { fax } light ...

  • Page 46: 6.2 Storing Items For The

    6. Fax 46 make sure feature #401 is activated (page 62). For an explanation of error messages, see page 84. Printing a journal report a journal report provides you with a printed record of the 30 most recent faxes. To print it manually, see page 108. To print it automatically after every 30 new fax ...

  • Page 47: Directory

    6. Fax 47 4 press {v} , {^} , { } or { > } repeatedly to select the desired item. I {#} l to cancel erasing, press { stop } , then press { menu } . 5 { set } i { menu } 6.3 sending a fax using navigator directory before using this feature, store the desired names and telephone numbers into the navig...

  • Page 48: 6.4 Broadcast Transmission

    6. Fax 48 6.4 broadcast transmission you can send the same document to multiple parties (up to 20). To use this feature, store the fax numbers into broadcast memory using the navigator directory (page 46). Your programmed items will remain in the broadcast memory, allowing frequent re-use. 6.4.1 pro...

  • Page 49: 6.5 Sending A Computer

    6. Fax 49 l if a party is busy or does not answer, it will be skipped and redialed later 1 time. L after transmission, the unit will automatically print a report ( broadcast sending report ). To send the same document using the automatic document feeder 1. Set the original (page 21). 2. Press { } or...

  • Page 50: – Auto Answer On

    6. Fax 50 receiving faxes 6.6 receiving a fax automatically – auto answer on important: l you can only receive faxes in monochrome. 6.6.1 activating fax only mode press { fax auto answer } repeatedly to display “ fax only mode ” . L the display will show the ring count in fax only mode. If you wish ...

  • Page 51: Document

    6. Fax 51 6.8 displaying a received fax document you can display a received fax document on the unit. You can print or save the necessary document after you confirm the image. Make sure the fax preview mode setting is turned on beforehand (feature #448 on page 65). L make sure that the { fax } light...

  • Page 52: Answering Machine

    6. Fax 52 saving as an e-mail attachment: 1. Press {v} or {^} repeatedly to select “ e-mail server ” . I { set } 2. Press {v} , {^} , { } or { > } repeatedly to select the destination e-mail address. I { set } l to enter the e-mail address using the dial keypad, select “ temporary address ” . L the ...

  • Page 53: 6.10 Junk Fax Prohibitor

    6. Fax 53 note: l if the call is a phone call, the answering machine will record voice messages. If a fax calling tone is detected, the fax machine will receive a fax automatically. L regarding the remote access code for the answering machine, see the operating instructions of the answering machine....

  • Page 54: Computer

    6. Fax 54 2. Press {v} or {^} repeatedly to select “ junk fax prohibitor ” . I { set } 3. Press {v} or {^} repeatedly to select “ junk list print ” . I { set } 4. Press { advance } to exit. To erase an item from the junk fax prohibitor list 1. { advance } 2. Press {v} or {^} repeatedly to select “ j...

  • Page 55: 7.1 Call Display Service

    7. Call display 55 7 call display call display 7.1 call display service this unit is compatible with the call display service offered by your local telephone company. To use this unit’s call display features, you must subscribe to a call display service. Make sure the following ring count is set to ...

  • Page 56

    7. Call display 56 7.3 erasing caller information 7.3.1 erasing all caller information 1 { menu } 2 press {v} or {^} repeatedly to select “ caller setup ” . I { set } l “ erase all ok? ” will be displayed. L to cancel erasing, press { stop } , then press { menu } . 3 { set } 4 press { menu } to exit...

  • Page 57: Line

    8. Distinctive ring 57 8 distinctive ring distinctive ring 8.1 distinctive ring service when a call is made to one of your phone numbers, the telephone company sends a ring pattern to your telephone line to indicate which number the call is intended for. By setting up this unit for distinctive ring,...

  • Page 58: 9.1 Programming

    9. Programmable features 58 9 programmable features features summary 9.1 programming 1 { menu } 2 press {#} and the 3-digit code (page 59 to page 75). 3 press the appropriate selection to display the desired setting. L this step will vary depending on the feature. 4 { set } 5 press { menu } to exit....

  • Page 59: 9.2 Basic Features

    9. Programmable features 59 9.2 basic features feature/code selection setting the date and time {#}{ 1 }{ 0 }{ 1 } enter the date and time using the dial keypad. See page 22 for details. Setting your logo {#}{ 1 }{ 0 }{ 2 } enter your logo using the dial keypad. See page 23 for details. Setting your...

  • Page 60

    9. Programmable features 60 setting the toner maintenance time {#}{ 1 }{ 5 }{ 8 } the unit will automatically activate for maintenance, once every 24 hours. Because this is to prevent the toner from solidifying, the noise that the unit makes during maintenance cannot be stopped. However, if the unit...

  • Page 61

    9. Programmable features 61 setting the waiting time for the power save mode {#}{ 4 }{ 0 }{ 3 } to set the length of time before the unit enters power save mode. { 1 } “ 5min ” : 5 minutes { 2 } “ 15min ” (default): 15 minutes { 3 } “ 30min ” : 30 minutes { 4 } “ 1h ” : 1 hour note: l when in power ...

  • Page 62: 9.3 Fax Features

    9. Programmable features 62 9.3 fax features feature/code selection printing a confirmation report {#}{ 4 }{ 0 }{ 1 } { 0 } “ off ” : confirmation reports will not be printed. { 1 } “ on ” : a confirmation report will be printed after every fax transmission. { 2 } “ error ” (default): a confirmation...

  • Page 63

    9. Programmable features 63 sending a fax at a specific time {#}{ 4 }{ 1 }{ 2 } this feature allows you to take advantage of low-cost calling hours offered by your telephone company. This feature can be set up to 24 hours in advance of the desired time. { 0 } “ off ” (default) { 1 } “ on ” to send a...

  • Page 64

    9. Programmable features 64 activating the distinctive ring feature {#}{ 4 }{ 3 }{ 0 } { 0 } “ off ” (default) { 1 } “ on ” see page 57 for details. Setting the ring pattern for fax (distinctive ring feature) {#}{ 4 }{ 3 }{ 1 } { 1 } “ a ” { 2 } “ b ” { 3 } “ c ” { 4 } “ d ” { 5 } “ b-d ” (default) ...

  • Page 65

    9. Programmable features 65 receiving a fax into the computer {#}{ 4 }{ 4 }{ 2 } if you wish to receive a fax into the computer, activate this feature and run [ pc fax ] from multi-function station. This feature is available when feature #448 is deactivated. { 0 } “ off ” (default): deactivates this...

  • Page 66

    9. Programmable features 66 setting the information for saving a fax document as an e-mail attachment (via an e- mail server) (lan connection only) l this feature can be programmed only through the web browser interface. When you save the fax document as an e-mail attachment, you need to program the...

  • Page 67: 9.4 Copy Features

    9. Programmable features 67 9.4 copy features feature/code selection setting the paper input tray to use for copy {#}{ 4 }{ 6 }{ 0 } this feature will be displayed only when the optional input tray is installed. { 1 } “ #1 ” (default): standard input tray { 2 } “ #2 ” : optional input tray { 3 } “ #...

  • Page 68: 9.5 Pc Print Features

    9. Programmable features 68 9.5 pc print features feature/code selection setting the paper input tray in pcl {#}{ 7 }{ 6 }{ 0 } this feature will be displayed only when the optional input tray is installed. { 1 } “ #1 ” (default): standard input tray { 2 } “ #2 ” : optional input tray { 3 } “ #1+#2 ...

  • Page 69

    9. Programmable features 69 setting the font number in pcl {#}{ 7 }{ 6 }{ 9 } to set the font number to be used in pcl printing. The unit assigns a number to each font. 1. { menu } i {#}{ 7 }{ 6 }{ 9 } i { set } 2. Enter the font number from “ 000 ” to “ 054 ” , using the dial keypad. L the default ...

  • Page 70

    9. Programmable features 70 setting mutual a4/letter print {#}{ 7 }{ 7 }{ 6 } this feature allows printing in a4-size even if letter-size recording paper is installed, and vice versa. { 0 } “ off ” : deactivates this feature. { 1 } “ on ” (default): printing is possible between a4/letter-size. Featu...

  • Page 71: 9.6 Scan Features

    9. Programmable features 71 9.6 scan features feature/code selection setting the scan mode for scanning to your computer {#}{ 4 }{ 9 }{ 3 } { 1 } “ viewer ” (default): the scanned image will be displayed in the [ quick image navigator ] *1 / [ multi-function viewer ] *2 window. { 2 } “ file ” : the ...

  • Page 72

    9. Programmable features 72 setting the information for scan to ftp (lan connection only) l this feature can be programmed only through the web browser interface. When you send scanned files to an ftp server, you can register ftp destinations (up to 6 destinations) to the unit through the web browse...

  • Page 73: 9.7 Lan Features

    9. Programmable features 73 9.7 lan features feature/code selection lan setting with a dhcp server {#}{ 5 }{ 0 }{ 0 } { 0 } “ disabled ” : deactivates this feature. { 1 } “ enabled ” (default): the following will be allocated automatically using a dhcp (dynamic host configuration protocol) server. –...

  • Page 74

    9. Programmable features 74 ip filtering for the lan connection {#}{ 5 }{ 3 }{ 2 } { 0 } “ disabled ” (default): deactivates this feature. { 1 } “ enabled ” : the unit will deny/approve access from the pre-programmed ip patterns. Whether to deny or approve, and up to 4 patterns can be programmed thr...

  • Page 75: 9.8 Direct Print Feature

    9. Programmable features 75 9.8 direct print feature feature/code selection paper input tray setting for direct print {#}{ 6 }{ 6 }{ 9 } this feature will be displayed only when the optional input tray is installed. { 1 } “ #1 ” (default): standard input tray { 2 } “ #2 ” : optional input tray { 3 }...

  • Page 76

    9. Programmable features 76 9.9 network features (lan connection only) these features can be programmed only through the web browser interface. Feature tab selection setting the lan features [ lan feature ] enter the lan feature settings. See page 73 for details. Setting the community name for snmp ...

  • Page 77

    9. Programmable features 77 registering destinations for the error notify feature [ error notify ] enter the e-mail address to which error notifications will be sent and select the types of problems. [ life warning ] : a warning indicating that the toner cartridge, drum cartridge or waste toner cart...

  • Page 78: 10.1 Character Entry

    10. Useful information 78 10 useful information useful information 10.1 character entry the dial keypad is used to enter characters and numbers. – press { } or { > } to move the cursor. – press dial keys to enter characters and numbers. – press { back } to erase the character or number highlighted b...

  • Page 79

    10. Useful information 79 10.2.2 using device monitor you can confirm the setting information and current status of the unit from your computer. 1 start multi-function station. 2 [ utilities ] i [ device monitor ] l the [ device monitor ] window will appear. 3 confirm the status of the unit. [ statu...

  • Page 80: 10.4 Changing The Colour

    10. Useful information 80 10.4 changing the colour calibration if colour printing is too dark or too light, change the colour calibration. 1 select the desired colour to change the calibration. L to change the colour density for cyan, magenta, yellow and black, press { menu } . I {#}{ 4 }{ 8 }{ 5 } ...

  • Page 81

    10. Useful information 81 10.5.1 inserting an sd card insert the sd card ( 1 ) with the labelled surface facing upward into the sd card slot ( 2 ). 10.5.2 removing an sd card 1 push the sd card in ( 1 ). 2 pull the sd card ( 2 ) straight out. File folder in an sd card when you save files into the sd...

  • Page 82: Unit

    10. Useful information 82 option 10.6 optional automatic duplex unit you can add an optional automatic duplex unit. See page 7 for accessory information. A4, letter or legal-size recording paper (plain and thin) can be used. Important: l before starting installation of the optional automatic duplex ...

  • Page 83: Unit

    10. Useful information 83 do not touch the plate ( 1 ) on the left side of the optional input tray. L do not position the unit in a location where it is unstable or subject to vibrations. The unit weighs approximately 40 kg (88 lb) when the optional input tray is installed and the recording paper is...

  • Page 84

    11. Help 84 11 help error messages 11.1 error messages – reports if a problem occurs during fax transmission or reception, one of the following messages will be printed on the confirmation and journal reports (page 45). Message code cause & solution communication error 40-42 46-72 ff l a transmissio...

  • Page 85

    11. Help 85 11.2 error messages – display if the unit detects a problem, one or more of the following messages will appear on the display. Display cause & solution “ access error ” l the access to an sd card did not work correctly due to some existing problem. Press { stop } to clear the message, or...

  • Page 86

    11. Help 86 “ check pick up input tray #1 ” l recording paper was not fed into the unit properly. Re-insert the recording paper (page 103). Note: l “ #1 ” : standard input tray l “ #2 ” : optional input tray “ colour drum life low ” “ monochrome drum life low ” l the drum cartridge life is near its ...

  • Page 87

    11. Help 87 “ memory full ” l when performing memory transmission, the document being stored exceeded the memory capacity of the unit. Send the entire document manually. L when making a copy, the document being stored exceeded the memory capacity of the unit. Press { stop } to clear the message. Div...

  • Page 88

    11. Help 88 “ rx memory full ” l the memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 15) or remove the jammed paper (page 99). L if feature #442 (page 65) is set to “ always ” , – check the connection between the computer and the un...

  • Page 89

    11. Help 89 troubleshooting 11.3 when a function does not work 11.3.1 general problem cause & solution the unit does not work. L check the connections (page 18, 26). The recording paper exit becomes full quickly or the recording paper does not stack properly at the recording paper exit. L high humid...

  • Page 90: A B C

    11. Help 90 11.3.2 printing problems i forgot the password for feature programming via remote operation. L you may have changed the feature programming password. If you do not remember it, assign a new password using feature #155 (page 59). When required to enter the current password, enter “ 0101 ”...

  • Page 91

    11. Help 91 11.3.3 scanner i cannot find the pcl driver. L the pcl driver can be found in the following folder on the supplied cd- rom. Operating system folder path windows 98/windows me “d:\drivers\object\printer\win98\pcl” windows 2000/windows xp home/windows vista x32 “d:\drivers\object\printer\x...

  • Page 92

    11. Help 92 11.3.4 copier 11.3.5 fax the name of the desired computer is not displayed on the unit when scanning documents from the unit (lan connection only). L the printer driver has not been installed. Install it on your computer (page 25). L the pc name list up feature has been set to [ off ] . ...

  • Page 93

    11. Help 93 the other party complains that received documents are too dark and cannot be read. L you used a coloured paper as a document. Change the contrast (page 40) and make a lighter copy of the document, using “ text ” resolution (page 40), and try again. I cannot receive documents. L you may h...

  • Page 94

    11. Help 94 when an extension telephone is connected, i cannot receive documents by pressing {*}{#}{ 9 } . L you must set remote fax activation to on (feature #434 on page 64) beforehand. L press {*}{#}{ 9 } firmly. L you may have changed the remote fax activation code from {*}{#}{ 9 } (default sett...

  • Page 95

    11. Help 95 11.3.6 using an sd card problem cause & solution no image are displayed. L there is no sd card inserted in the unit. Insert a supported sd card (page 81). L the inserted sd card is not compatible with the unit. Use a supported sd card (page 80). L there are no files stored on the sd card...

  • Page 96

    11. Help 96 11.3.7 network problem cause & solution i cannot operate the following functions. – pc printing – scanning – remote control – pc fax – device monitor l confirm the led via the lan port of the main board. If the led is glowing or blinking, network access is working correctly. If the led i...

  • Page 97

    11. Help 97 11.3.8 using an answering machine 11.3.9 if a power failure occurs l the unit will not function. L if any documents are stored in the memory (i.E. During copying, pc printing, fax transmission or fax reception), they will be lost. L the unit is not designed for making emergency telephone...

  • Page 98

    11. Help 98 l if the [ select language ] dialogue box appears, select the desired language that you want to use with this software. Click [ ok ] . 2 [ tools ] i [ windows firewall setting ] l the [ windows firewall setting tool ] window will appear. 3 [ add to the exceptions list ] i [ ok ] i [ ok ]...

  • Page 99: 12.1 Recording Paper Jam

    12. Paper jams 99 12 paper jams jams 12.1 recording paper jam caution: l do not pull out the jammed paper forcibly before opening the left cover. L do not open the paper input tray as the jammed paper may be pulled and the jam may get worse. 12.1.1 when the recording paper has jammed inside of the u...

  • Page 100

    12. Paper jams 100 2 remove the jammed paper. Case 1: when the recording paper has jammed near the rollers: 1. Remove the jammed paper ( 5 ) carefully by pulling it toward you. 2. Close the left cover. Case 2: when the recording paper has jammed near the fuser unit: 1. Lift both green levers ( 6 ) u...

  • Page 101

    12. Paper jams 101 3. Push back the green levers ( 8 ) to their original positions. 4. Close the left cover. Case 3: when the recording paper has jammed inside of the optional automatic duplex unit: 1. Close the left cover. 2. Open the automatic duplex unit cover ( 9 ). 3. When the document has jamm...

  • Page 102

    12. Paper jams 102 when the document has jammed near the recording paper exit of the automatic duplex unit: hold the automatic duplex unit cover and remove the jammed paper ( k ) carefully by pulling it toward you. 4. Close the automatic duplex unit cover. 12.1.2 when the recording paper has jammed ...

  • Page 103

    12. Paper jams 103 3 close the cover at the left side of the optional input tray. 12.1.3 when the recording paper is not fed into the unit properly the display will show the following: – “ check pick up input tray #1 ” (standard input tray) – “ check pick up input tray #2 ” (optional input tray) 1 p...

  • Page 104: Document Feeder)

    12. Paper jams 104 12.2 document jams (automatic document feeder) caution: l do not pull out the jammed document forcibly before lifting the adf cover. 1 open the adf cover ( 1 ) while holding the document cover ( 2 ). 2 remove the jammed document ( 3 ) carefully. When the document has jammed near t...

  • Page 105: And Glass

    13. Cleaning 105 13 cleaning cleaning 13.1 cleaning the white plates and glass clean the white plates and glass when a black line, a white line or a dirty pattern appears on: – your recording paper, – the original document, – the scanned data, or – the fax document received by the other party. Cauti...

  • Page 106: 13.2 Cleaning The Document

    13. Cleaning 106 13.2 cleaning the document feeder rollers clean the rollers when the document frequently misfeeds. Caution: l do not use paper products, such as paper towels or tissues for cleaning. 1 turn the power switch off. 2 open the adf cover ( 1 ) while holding the document cover ( 2 ). 3 cl...

  • Page 107

    13. Cleaning 107 13.3 cleaning the paper chute clean the paper chute inside the unit when a line or a dirty pattern appears at the top or bottom of your recording paper. 1 turn the power switch off. 2 push the left cover open lever ( 1 ) upward, then pull open the left cover ( 2 ). Note: l do not to...

  • Page 108

    14. General information 108 14 general information printed repor ts 14.1 reference lists and reports you can print out the following lists and reports for your reference. – “ setup list ” – “ tel no. List ” – “ journal report ” – “ broadcast list ” – “ printer test ” – “ colour test ” – “ caller’s l...

  • Page 109: 14.2 Specifications

    14. General information 109 specifications 14.2 specifications itu-t no.1 test chart note: l design and specifications are subject to change without notice. L the pictures and illustrations in these instructions may vary slightly from the actual product. L the accuracy of the clock is approximately ...

  • Page 110

    14. General information 110 recording paper specifications plain paper/thin paper: letter: 216 mm × 279 mm (8 1 / 2 " × 11") legal: 216 mm × 356 mm (8 1 / 2 " × 14") a4: 210 mm × 297 mm (8 1 / 4 " × 11 11 / 16 ") thick paper/transparency/label/card stock size: letter: 216 mm × 279 mm (8 1 / 2 " × 11...

  • Page 111

    14. General information 111 l if you turn on the toner save feature, the toner cartridge will last approx. 40 % longer. Drum life the drum cartridge needs to be replaced regularly. There are various factors that determine the actual drum life, such as temperature, humidity, type of paper and how muc...

  • Page 112

    14. General information 112 copyrights 14.3 information of copyrights and licences l this product uses a part of netbsd kernel. The use of a part of netbsd kernel is based on the typical bsd style licence below. However, parts of the netbsd kernel are provided with the following copyright notices. C...

  • Page 113

    14. General information 113 copyright (c) 1982, 1986, 1990, 1991, 1993 the regents of the university of california. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993 the regents of the university of california. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993, 1994 the regents of th...

  • Page 114

    14. General information 114 parts of the netbsd kernel are provided with the licences that are slightly different from the above berkeley-formed licence. Please refer the source code of the netbsd kernel about the details. The source code of the netbsd kernel is provided by the netbsd cvs repositori...

  • Page 115

    14. General information 115 l this product contains net-snmp software and is using it based on the following licence conditions. ---- part 1: cmu/ucd copyright notice: (bsd like) ----- copyright 1989, 1991, 1992 by carnegie mellon university derivative work - 1996, 1998-2000 copyright 1996, 1998-200...

  • Page 116

    14. General information 116 ---- part 3: cambridge broadband ltd. Copyright notice (bsd) ----- portions of this code are copyright (c) 2001-2003, cambridge broadband ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that...

  • Page 117

    14. General information 117 also this product contains software which includes following notices and licences. L this product contains netbsd software and is using it based on the following licence conditions. For any direct, indirect, incidental, special, exemplary, or consequential damages (includ...

  • Page 118

    14. General information 118 l this product contains netbsd software and is using it based on the following licence conditions. L this product contains netbsd software and is using it based on the following licence conditions. /* * copyright (c) 1989 the regents of the university of california. * all...

  • Page 119

    14. General information 119 l this product contains netbsd software and is using it based on the following licence conditions. L this product contains thttpd software that acmelabs developed and is using it based on the following licence conditions. * loss of use, data, or profits; or business inter...

  • Page 120

    14. General information 120 l this product contains netbsd software and is using it based on the following licence conditions. L this product contains netbsd software and is using it based on the following licence conditions. /*- * copyright (c) 1990 the regents of the university of california. * al...

  • Page 121

    14. General information 121 l this product contains netbsd software and is using it based on the following licence conditions. L jpeg this software is based in part on the work of the independent jpeg group. /* * copyright (c) 1989 the regents of the university of california. * all rights reserved. ...

  • Page 122: 15.1 Index

    15. Index 122 15. Index 15.1 index # #101 date and time: 22 #102 your logo: 23 #103 your fax number: 23 #110 language: 59 #120 dialing mode: 19 #121 flash time: 59 #155 change password: 59 #158 maintenance time: 60 #161 ringer pattern: 60 #210 fax ring count: 60 #216 automatic caller’s list: 60 #226...

  • Page 123

    15. Index 123 confirmation report (feature #401): 45 , 62 connecting tone (feature #416): 63 connections: 18 lan: 18 usb: 25 contrast hold (feature #462): 67 copy: 40 booklet: 44 collation: 42 duplex: 44 easy repeat: 42 n in 1: 43 n in 1 (separate): 43 poster: 43 proof set: 42 quick id: 42 reserve: ...

  • Page 124

    15. Index 124 font source (feature #768): 68 image reduction (feature #764): 68 line breaks (feature #772): 69 line per page (feature #767): 68 number of copies (feature #762): 68 paper input tray (feature #760): 68 paper size (feature #763): 68 recording paper direction (feature #765): 68 symbol se...

  • Page 125: Notes

    125 notes.

  • Page 126: Notes

    126 notes.

  • Page 127: Notes

    127 notes.

  • Page 128

    Pnqx1938za cm0209dy0 (cd) pnqx1938za cm0209dy0 (cd).