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QNAP VIOSTOR NVR User Manual

Other manuals for VIOSTOR NVR: User Manual, User Manual, User Manual, User Manual
Manual is about: NETWORK VIDEO RECORDER

Summary of VIOSTOR NVR

  • Page 1

    Viostor nvr network video recorder user manual (version: 3.2.0) ©copyright 2010. Qnap systems, inc. All rights reserved.

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    2 foreword thank you for choosing qnap products! This user manual provides detailed instructions of using the product. Please read carefully and start to enjoy the powerful functions of the product! Note z all features, functionality, and other product specifications are subject to change without pr...

  • Page 3

    3 important notice z reading instructions please read the safety warnings and user manual carefully before using this product. Z power supply this product can only be used with the power supply provided by the manufacturer. Z service please contact qualified technicians for any technical enquires. D...

  • Page 4: Table of Contents

    4 table of contents table of contents .......................................................................................................................4 safety warning..............................................................................................................................7...

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    5 4.1.4 intelligent video analytics (iva)....................................................................................56 4.2 d igital w atermarking ........................................................................................................63 4.2.1 export files with digital waterm...

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    6 5.7.1 alert notification ..........................................................................................................130 5.7.2 smsc settings...............................................................................................................131 5.7.3 restart/ shut down........

  • Page 7: Safety Warning

    7 safety warning 1. This product can operate normally in the temperature of 0ºc–40ºc and relative humidity of 0%–90%. Please make sure the environment is well-ventilated. 2. The power cord and devices connected to this product must provide correct supply voltage. 3. Do not place this product in dire...

  • Page 8: Chapter 1.

    8 chapter 1. Introduction 1.1 overview qnap viostor (hereafter referred to as nvr or viostor) is the high performance network surveillance solution for network-based monitoring of ip cameras, video recording, playback, and remote data access. Up to 120 channels from multiple qnap nvr servers can be ...

  • Page 9

    9 1.2 hardware illustration 1.2.1 vs-8040u-rp/ vs-8032u-rp/ vs-8024u-rp 1. Led indicators: status, lan, usb, hdd1–8 2. Power button 3. Select button 4. Enter button 5. Power connector 6. Password & network settings reset button 7. Rs-232 8. Vga (reserved) 9. Usb 2.0 x 4 10. Giga lan x 2.

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    10 1.2.2 vs-8040/ vs-8032/ vs-8024 1. One touch auto video backup button 2. Usb 2.0 3. Led indicators: status, lan, usb, hdd1–8 4. Power button 5. Select button 6. Enter button 7. Power connector 8. Giga lan x 2 9. Usb 2.0 x 4 10. Rs-232 11. Vga (reserved) 12. Password & network settings reset butto...

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    11 1.2.3 vs-5020/ vs-5012 1. One touch auto video backup button 2. Usb 2.0 3. Led indicators: usb, status, hdd1–hdd5, lan 4. Power button 5. Select button 6. Enter button 7. Power connector 8. Giga lan x 2 9. Usb 2.0 x 4 10. Esata connector 11. Vga (reserved) 12. Rs-232 port 13. Password & network s...

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    12 1.2.4 vs-4016u-rp 1. One touch auto video backup button 2. Usb 2.0 3. Led indicators: usb, status, hdd1–hdd4, lan 4. Power button 5. Power connector 6. Giga lan x 2 7. Usb 2.0 x 2 8. Password & network settings reset button 9. Vga (reserved).

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    13 1.2.5 vs-2012/ vs-2008 1. One touch auto video backup button 2. Usb 2.0 3. Led indicators: hdd1, hdd2, lan & esata 4. Power button 5. Power connector 6. Giga lan x 2 7. Usb 2.0 x 2 8. Password & network settings reset button 9. Kensington security slot 10. Esata x 2 (reserved) 11. Vga (reserved).

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    14 1.2.6 vs-201p/ v 1. One touch auto video backup button 2. Usb 2.0 3. Led indicators: usb, status, hdd1, hdd2, lan, and power 4. Power button 5. Power connector 6. Giga lan 7. Usb 2.0 x 2 8. Password & network settings reset button 9. Kensington security slot.

  • Page 15

    15 1.2.7 nvr-104p/ v 1. One touch auto video backup button 2. Usb 2.0 3. Led indicators 4. Power button 5. Usb 2.0 x 2 6. Esata port 7. Giga lan 8. Password & network settings reset button 9. Power connector 10. Kensington security slot.

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    16 1.2.8 vs-101p/ v 1. One touch auto video backup button 2. Usb 2.0 3. Led indicators 4. Power button 5. Power connector 6. Giga lan 7. Usb 2.0 x 2 8. Password & network settings reset button 9. Kensington security slot 10. Esata port.

  • Page 17: Chapter 2.

    17 chapter 2. Install the viostor for the information of the hardware installation, please refer to the “quick installation guide” in the product package. 2.1 personal computer requirements for better system performance, your computer should at least fulfill the following requirements: no. Of channe...

  • Page 18

    18 security settings of the web browser please make sure the security level of the ie browser in internet options is set to medium or lower..

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    19 2.2 hard disk compatibility list this product works with 2.5”/ 3.5” sata hard disk drives from major hard disk brands. For the hdd compatibility list, please visit http://www.Qnapsecurity.Com/pro_compatibility.Asp . Qnap disclaims any responsibility for product damage/ malfunction or data loss/ r...

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    20 2.4 check system status led display & system status overview led colour led status description flashes blue every 0.5 sec 1) a usb device is detected 2) a usb device is being removed from the nvr 3) the usb device connected to the front usb port of the nvr is being accessed 4) the nvr data is bei...

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    21 flashes red every 0.5 sec the nvr is in degraded mode (one member drive fails in raid 1, raid 5 or raid 6 configuration)* flashes green every 0.5 sec 1) the nvr is starting up 2) the nvr is not configured 3) the hard drive is not formatted green the nvr is ready system status red/ green off all t...

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    22 beep alarm (beep alarm can be disabled in “system tools” > “hardware settings”) beep sound no. Of times description short beep (0.5 sec) 1 1) the nvr is starting up 2) the nvr is being shut down (software shutdown) 3) the user presses the reset button to reset the nvr 4) the system firmware has b...

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    23 2.5 system configuration install the finder 1. Execute the product cd, the following menu is shown. Click “install finder”..

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    24 2. Follow the instructions to install the finder. If you are using windows xp sp2 or above, the following screen will be shown. Click “unblock”. 3. The finder detects the viostor in the network and prompts you to perform quick setup. Click “yes” to continue. Note: if the viostor is not found, cli...

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    25 4. You must enter the administrator name and password to perform quick setup. The default administrator name and password are as below: use name: admin * password: admin *if you are using vs-201/ vs-101/ nvr-104, the login name is “administrator” and the login password is “admin”. Note: please ma...

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    26 6. Click “start installation” to execute the quick configuration. 7. The quick configuration is completed and you can start to use the viostor. Click “start monitoring” to view the live video from the cameras or click “close” to return to the system administration home page. 8. The first time you...

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    27 when the live video is displayed and the recording indicator is shown, you have successfully installed the viostor..

  • Page 28: Chapter 3.

    28 chapter 3. Start to use the viostor when you have installed the viostor and other hardware, and connected it to the network, you can use the browser in your pc to connect to the viostor. It is recommended to use microsoft internet explorer for browsing. Important notice: before you start to use t...

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    29 2. Enter the user name and password to login the viostor. Default user name: admin * default password: admin * if you are using vs-201/ vs-101/ nvr-104, the login name is “administrator” and the login password is “admin”. 3. To view the live video, you must install the activex control. Follow the...

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    30 3.2 monitoring page when you have successfully logged in the viostor, the monitoring page is shown. Select the display language. You can start to configure the system settings and use the monitoring and recording functions of the server. Icon description multi display mode: the viostor supports m...

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    31 system configuration: login the system administration page. Monitor settings: configure the advanced settings of monitoring page. You can configure the source of video/ audio stream, event notification, and snapshot folder. Playback: enter the recording playback page. The administrator can grant ...

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    32 you can also use the mouse wheel or the ptz control panel to use the digital zoom function. Focus control: focus control of the ptz camera. Select ptz camera preset positions: you can view different preset positions of the camera by clicking the number buttons. To configure the preset positions o...

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    33 e. Enable live tracking: available on panasonic ns202(a) camera. F. Disable live tracking: available on panasonic ns202(a) camera. G. Auto cruising: this feature is used to configure the ptz cameras to cruise according to the preset positions and the staying time set for each preset position. H. ...

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    34 3.2.1 live video window if the ip camera is properly configured, you can see the current video from the remote ip camera. If your camera supports pan and tilt functions, you can click on the video window directly to adjust the viewing angle. If the camera supports zooming, you can use a wheel mou...

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    35 camera status the camera status is indicated by the icons shown below: icon camera status scheduled or continuous recording is in process this ip camera supports audio function this ip camera supports pt function manual recording is enabled the recording triggered by advanced event management (“c...

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    36 3.2.2 display mode by changing the display mode, you can adjust the visual effects when viewing video of single or multiple cameras. 3.2.3 ptz camera control panel ptz stands for pan/ tilt/ zoom camera control. You can do ptz control on the selected camera. These functions are available depending...

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    37 3.2.4 multi-server monitoring 1. Click “server list” on the live view page. A. Click “auto detect” to search for the qnap nvr in the lan and add the server to the server list. B. Click “add” to add the qnap nvr to the server list. 2. Up to 120 channels from different nvr servers can be added for ...

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    38 3.2.5 auto cruising the auto cruising feature of the viostor nvr is used to configure the ptz cameras to cruise according to the preset positions and the staying time set for each preset position. To use the auto cruising feature, follow the steps below. 1. On the monitoring page of the viostor n...

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    39 4. Click the number buttons to view the preset positions of the ptz camera. When you click the button, the name of the corresponding preset position is shown on the “preset name” drop down menu..

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    40 5. Add: to add a setting for auto cruising, select the “preset name” from the drop down menu and enter the staying time (interval, in seconds). Click “add”. 6. Update: to change a setting on the list, highlight the selection. Select another preset position from the drop down menu and/or change th...

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    41 8. After configuring the auto cruising settings, check the box “enable auto cruising” and click “ok”. The system will start auto cruising according to the settings. Note: 1) the default staying time (interval) of the preset position is 5 seconds. You can enter 5-999 seconds for this setting. 2) t...

  • Page 42: Chapter 4.

    42 chapter 4. Playback the video files the viostor provides an intuitive web interface to search and play recording files, no extra software installation is necessary. In addition, you can use network file services to access the recorded video files directly. 4.1 use the web playback interface (vios...

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    43 4.1.1 connect to server for playback 1. Click “play by time” ..

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    44 2. The following dialog will be shown..

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    45 3. Configure servers: a. Add: add a server. B. Modify: modify a server. C. Remove: remove a server. D. Auto: auto-search servers. E. Default settings: enter the default user name and password for all newly added servers..

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    46 4. Select the data search mode. Y date and time search (text entry) i. Select the nvr server(s) and the ip camera(s)*. Ii. Click the “text entry” tab. Iii. Select the recording type, the start and end time when the video is recorded. Iv. Click “preview” to preview the searched video. V. Click “ok...

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    47 y timeline search i. Select the server(s) and the ip camera(s)*. * you can select 4 ip cameras at maximum. Ii. Click the “graphical entry” tab..

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    48 iii. Select the recording type. Iv. Specify the time range when the files are recorded. The settings will be applied to all the cameras selected. V. Click “preview” to preview the searched video. Vi. Click “ok”..

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    49 y event entry i. Select the server(s) and the ip camera(s)*. * you can select 4 ip cameras at maximum. Ii. Click the “event entry” tab..

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    50 iii. Select the event type. Iv. Specify the time range when the files are recorded. V. Specify the number of minutes for playing the video recorded before and after the event..

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    51 vi. Event search. This function is provided for you to search all the events occurred on the ip cameras. You may refer to the event details to search for the recording data. 9 search all: search for the specified events occurred on all the ip cameras of an nvr within the time range specified. 9 s...

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    52 5. When the files are shown, you can play the video. Note: the regular recordings are shown in white while the alarm recordings are shown in red on the playlist..

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    53 4.1.2 play video files from your computer 1. Click “add files” . 2. Browse and select the files. 3. The playlist will be shown. Click “play” to start playing..

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    54 4.1.3 quad-view playback quad-view playback allows you to search for the video recorded by the nvr servers quickly. You can view the video of four ip cameras simultaneously or select to divide the video of one ip camera into four time periods and play them in a quad-view window. 9 divide the sele...

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    55 9 play the video of four ip cameras select four ip cameras for video search. Enter the search criteria in “text entry” or “graphical entry”. When the search results are shown, you can play the video files of the four ip cameras simultaneously..

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    56 4.1.4 intelligent video analytics (iva) qnap nvr supports intelligent video analytics to allow the users to search the video files efficiently. The time and effort for video search are largely reduced. The following features are supported for video analytics: 9 motion detection: detects movement ...

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    57 2. On the playback window, click ..

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    58 note: 9 when you check the option “pause when found”, the data search stops when a video file which matches the search criteria is found. 9 when you enable “highlight the detection zone”, the moving objects will be highlighted in red brackets; the foreign or missing objects will be highlighted in...

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    59 6. Define detection zone. Mouse over the edge of the red zone and use the mouse to define the detection zone. Click “select all” to highlight all the area for detection..

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    60 7. Define object size for the detection. You can use the mouse the drag the yellow zone to highlight the minimum object size for detection. Note: after enabling this option, all the objects smaller than the yellow zone will be ignored for detection..

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    61 8. Click “search” to start searching the video by iva. The results and will be shown..

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    62 note: y you can double click an entry on the search result dialog to play the video. The player will play the video starting from 15 seconds before the event to 15 seconds after the event. Y you can also right click an entry on the search result dialog to export the video and save it on your comp...

  • Page 63

    63 4.2 digital watermarking the viostor nvr supports digital watermarking to protect the videos and snapshots from unauthorized modification. You can select to add digital watermark on the exported video and snapshot on the viostor player. A permanent digital signal will be added to the exported fil...

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    64 3. Select to add digital watermark in the exported snapshot or video. 4. Select the recording files (refer to chapter 4 ). 5. Click to convert the video files into avi format and enter the file name..

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    65 6. Click to start playing and exporting the files. Note: when you click again, the nvr will stop exporting the files and resume to playback mode..

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    66 4.2.2 watermark proof after installing the viostor player, watermark proof will be installed. From the windows start menu, select “all programs” > “qnap” > “player” to locate “watermark proof”. Run watermark proof. The following window will be shown. Click to browse and locate the files. You can ...

  • Page 67

    67 click to start checking the files. The watermark proof will start checking the files and show the proof result. If you check the option “stop when watermark error is detected”, the checking procedure will stop if a failed file is detected. Otherwise the program will check all the files you have s...

  • Page 68

    68 4.3 access the recording data you can access the recording data on the viostor by the following network services: z windows network neighborhood (smb/cifs) z web file manager (http) z ftp server (ftp) note: y to access the video file by these protocols, you must enter the user name and password w...

  • Page 69

    69 4.3.1 windows network neighborhood (smb/cifs) you can access recorded files by the smb/cifs protocol, which is popularly used in windows system. You can connect to the recording folder by either: z on the web-based playback interface, click “smb”. Z in windows xp, run \\viostorip\ from the start ...

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    70 4.3.3 ftp server (ftp) you can access the recording data by ftp: z on the web-based playback interface, click “ftp”. Z in windows internet explorer, enter ftp://username:password@viostorip/. For example, enter ftp://admin:admin@172.17.26.154/ if the ip address of your viostor is 172.17.26.154..

  • Page 71: Chapter 5.

    71 chapter 5. System administration to login viostor system configuration page, please login the monitoring page as an administrator and click . The system administration home page will be shown as below. An intuitive user interface is provided for the users to view the monitoring screens, connectio...

  • Page 72

    72 if the system is not configured yet, the quick configuration page will be open to guide you through the setup steps first. If there are questions, click on the help button on the top right hand corner. The functions of the buttons are described below: return to monitoring page playback recorded v...

  • Page 73

    73 5.1 quick configuration please follow the instructions on the web page to configure viostor. Note: all changes to the settings will be effective only when the last step is applied. Step 1. Enter the server name. Step 2. Change the administrator password or select to use the original password. Ste...

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    74 step 4. Enter the ip address, subnet mask and default gateway of the server. Step 5. Select the disk configuration to initialize the disk volume for the first time configuration. All data on the disk(s) will be deleted..

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    75 step 6. Initialize ip camera setting. Select the camera model; enter the camera name and ip address of the camera, and the user name and password to login the camera. You can also enable or disable recording on each camera, test connection to the cameras and then click “save” to apply the changes...

  • Page 76

    76 after completing the settings, click “start installation” to apply the changes and initialize the system. The quick configuration is completed and you can start to use the viostor. Click “start monitoring” to view the live video from the cameras or click “close” to return to the system administra...

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    77 5.2 system settings you can configure the basic system settings including server name, date & time, and view the system settings. 5.2.1 server name enter the name of the viostor. The server name is 14 characters long at maximum, which supports alphabets, numbers, and hyphen (-). The server does n...

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    78 5.2.2 date & time set the date, time, and time zone according to your location. If the settings are incorrect, the following problems may occur: z when playing the recorded video files, the display time will be incorrect. Z the time of event log displayed will be inconsistent with the actual time...

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    79 5.2.3 view system settings you can view the system settings, e.G. Server name, on this page..

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    80 5.3 network settings you can configure the wan and lan settings, ddns service, file service, host access control, protocol management and view the network settings in this section. 5.3.1 tcp/ip configuration you can select one of the following two methods to configure the tcp/ip settings of the n...

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    81 if your system supports 2 lan ports, you can select to use failover, load balancing, or standalone settings. To use these features, make sure both lan ports are connected to the network..

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    82 configuration of network interfaces z failover (default settings for dual lan nvr models) failover refers to the capability of switching over the network transfer port to the redundant port automatically when the primary one fails due to hardware or connection error to avoid network disconnection...

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    83 z load balancing load balancing enables the network resources to spread between two or more network interfaces to optimize network transfer and enhance system performance. It operates on layer 3 protocol (ip, ncp ipx) only. Multicast/ broadcast and other non-routable protocols, e.G. Netbeui, can ...

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    84 z standalone the standalone option allows you to assign different ip settings for each network port. The viostor can be accessed by different workgroups in two different subnets. However, when this function is enabled, failover does not work. You can only enable dhcp server for the primary networ...

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    85 z secondary dns server enter the ip address of secondary dns server that provides dns service for viostor in external network. Enable dhcp server if no dhcp is available in the lan where the viostor locates, you can enable this function to enable the viostor as a dhcp server and allocate dynamic ...

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    86 5.3.2 ddns (dynamic domain name) service the ddns service enables users to connect viostor via domain name directly. There is no need to memorize the lengthy ip address of the server. To enable the ddns service, you have to register a ddns account from a ddns provider. Please refer to appendix a ...

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    87 5.3.3 file services you can enable the smb/ cifs file service, web file manager and ftp service to access the recorded video files. These settings are enabled by default. If your viostor is installed behind the router, you could enable ftp port mapping, so that users from the external network can...

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    88 5.3.4 host access control specify the connections to be allowed and denied to access the viostor. Choose one of the following options to restrict access from a network or an ip address (host) to the server: 1. Allow all connections (default setting) allow connection from all hosts to the server. ...

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    89 5.3.5 protocol management to assign a specific port for accessing the viostor by the web browser, please enable the option “specify http port number” and enter the port number. The default setting is 80. Rtp (real-time transfer protocol) is a standardized packet format for delivering real-time au...

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    90 5.3.6 view network settings you can view current network settings and status of viostor in this section..

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    91 5.4 device configuration you can configure sata disk, raid management tool, usb disk, and ups settings in this section. 5.4.1 sata disk this page shows the model, size and current status of the disk(s) installed on the viostor. You can format and check disks, and scan bad blocks on the disks. Whe...

  • Page 92

    92 you can create the disk volume of the following type: single disk volume each hard disk drive is used as a standalone disk. If a disk is damaged, all the data will be lost. Jbod (just a bunch of disks) jbod is a collection of hard disk drives that does not offer any raid protection. The data are ...

  • Page 93

    93 the parity information. To create a raid 5 disk volume, a minimum of 3 hard disks are required. The storage capacity of a raid 5 array equals (n-1). N is the total number of drive members in the array. Raid 6 disk volume the data are striped across all the drives in a raid 6 array. Raid 6 differs...

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    94 5.4.2 raid management tool *this function is not supported on vs-101, vs-201, nvr-104. Raid management tool allows you to carry out capacity expansion, raid migration, or spare drive configuration with the original drive data reserved. Z expand capacity this function enables drive capacity expans...

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    95 z configure spare drive this function enables adding or removing raid 5 spare drive. The options available are: - add spare drive in raid 5 - remove spare drive in raid 5 for detailed operation, please click “comment” on the management interface to view the detailed operation instructions..

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    96 5.4.3 usb disk the viostor supports usb disks for backup storage. Connect the usb device to the usb port of the server, when the device is successfully detected, the details are shown on this page. * vs-101, vs-201, nvr-104 does not support fat32 and ntfs..

  • Page 97

    97 5.4.4 ups if there is ups, you can enable ups support. If the ac power is abnormal, the system will shut down according to the settings. If the time has not reached and the power of the ups is not sufficient, the system will shut down immediately to protect the server. * it is recommended to conn...

  • Page 98

    98 5.5 user management the nvr supports secure user access right management. A user can be defined as administrator, system manager, or user and given different rights of monitoring, playback, and system administration. Note: the server supports up to 32 users (including system default users). The n...

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    99 3. User normal users have only the rights of monitoring and video playback. They have no administration authority. Please refer to chapter 5.5.4 for more details..

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    101 5.5.2 edit user select a user on the list and click “edit”. You can change the password; assign system administration and camera access control. However, the user name cannot be changed. 5.5.3 delete user to delete a user, select a user on the list and click “delete”. Click “ok” to confirm. Note...

  • Page 102

    102 5.5.4 user access rights comparison the viostor nvr supports three user types including system administrator, system manager, and normal user. The default system administrators are “admin” and “supervisor” who cannot change one another’s password, user type, and control access rights to the ip c...

  • Page 103

    103 13. Change the camera access control of other administrators no no yes no no no 14. Create sysmgr no no no default no no 15. Create other system manager accounts yes yes yes yes yes no 16. Delete sysmgr no no no no no no 17. Delete other system manager accounts yes yes yes yes no (note 1) no 18....

  • Page 104

    104 5.6 camera settings you can configure ip camera, recording, schedule, alarm, and advanced settings. 5.6.1 camera configuration please follow the steps below to configure the ip cameras. 1. Select a camera number. 2. Select the camera brand. 3. Select the camera model. 4. Enter the camera name. 5...

  • Page 105

    105 note: 1. All the settings will not take effect until you click “apply”. When applying the changes, recording operation will stop for a while (maximum 1 minute) and then restart. 2. Click “search” to search for the ip cameras in the local network. Select a channel for the camera and click “add” t...

  • Page 106

    106 note: qnap nvr only supports jpeg cgi command interface, but does not guarantee the compatibility with all ip camera brands..

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    107 5.6.2 recording settings select a camera on the list and configure the recording resolution, frame rate, and quality. You can also enable manual recording. Click “apply” to save the settings. 1. Video compression: choose a video compression format for the recording. 2. Resolution: select the rec...

  • Page 108

    108 note: y starting and stopping manual recording will not influent scheduled or alarm recording tasks. They are independent processes. Y all the settings will not take effect until you click “apply”. When applying changes, recording operation will stop for a while (maximum 1 minute) and then resta...

  • Page 109

    109 5.6.3 schedule settings you can select continuous recording or scheduled recording. The default setting is continuous recording. To set up a recording schedule, please select a camera number on the list. Then select the date and time and click “add”. Click “apply” to save the settings for the ca...

  • Page 110

    110 5.6.4 alarm settings the nvr provides “traditional mode” and “advanced mode” for the alarm settings. Select “traditional mode” to use the standard alarm settings in response to alarm events. To use advanced event management, select “advanced mode”. Note: vs-201/ vs-101/ nvr-104 does not support ...

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    111 note: • all the settings will be effective after you click “apply”. When applying the changes, the current recording process will stop for a while (maximum 1 minute) and then restart. • to avoid blocking by the firewall, the ip cameras or video servers configured for alarm recording must be loca...

  • Page 112

    112 advanced mode: the advanced mode consists of the event and action sections. You can define the action to take for each event triggered on the ip cameras or video servers connected to the nvr. To configure the advanced event management by the “advanced mode”, select an event type on the left chan...

  • Page 113

    113 z events: the events supported by the nvr are classified as camera events (motion detection, alarm input, camera disconnection), nvr events (recording failure), and external events (user-defined events). Note: the camera events available vary according to the features supported by the ip cameras...

  • Page 114

    114 the nvr supports the following event types. Before you define the action settings, select the events to manage and configure the settings. (1) alarm input this option allows the nvr to trigger an action when the alarm input of the ip camera or video server is triggered. Select “camera event” fro...

  • Page 115

    115 (2) motion detection this option allows the nvr to trigger an action when a moving object is detected by the ip camera or video server. Select “camera event” from the “event list”. Locate the channel and click “motion detection”. Next, click the edit button ( ), enable this option, configure the...

  • Page 116

    116 (4) connection failure this option allows the nvr to trigger an action when the ip camera or video server is disconnected. Select “camera event” from the “event list”. Locate the channel and click “connection failure”. After that, define the action on the right (discussed in later sections). (5)...

  • Page 117

    117 (6) external event (user-defined events) to create a self-defined event on the nvr, select “user-defined event” under “external event” on the “event list”. Then click the + button. Enter the event name, for example, “door”. After creating an event, click the event name and define the action on t...

  • Page 118

    118 event schedule settings: when you edit an event (not including camera disconnection, nvr events, and external events), you can click “set schedule” to define when the alarm settings will be active. To create a new schedule, select “new” and enter the schedule name. The schedule supports maximum ...

  • Page 119

    119 z actions: the nvr supports different actions which can be activated when the selected events are triggered on the ip cameras or video servers. The actions include video recording, email alert, sms alert, buzzer, ptz camera control, alarm output, and logic output. Buttons on the action list add ...

  • Page 120

    120 note: make sure you have enabled the action in the event settings; otherwise the action will not be executed. For example:.

  • Page 121

    121 (1) recording select the channels (ip cameras or video servers) which will start recording when an event occurs. You may also select the following options: (i) enter the time (in seconds) the recording should be executed after the event is triggered. (ii) start recording when the event starts an...

  • Page 122

    122 (2) camera control this option allows you to configure the ptz camera to adjust to the preset position for monitoring or act according to the http url entered when an event is triggered. You can select a preset position from the drop-down menu or enter the http url. Click “select from the list” ...

  • Page 123

    123 (3) alarm output select to activate the alarm device connected to the ip camera when an event is triggered. You may also select the following options: (i) enter the number of second(s) the alarm device will be active when the event is triggered. (ii) activate the alarm device when the event star...

  • Page 124

    124 (4) email to allow the system administrator to receive instant email alert when an event is triggered, enter the smtp settings. Multiple email addresses can be entered as the recipients. You may also select to attach the snapshots of the multiple channels (ip cameras/ video servers) available on...

  • Page 125

    125 (5) sms to allow the system administrator to receive instant sms alert when an event is triggered, enter the sms server settings. The default sms service provider is clickatell. To add other sms service providers, click “add” and enter the provider’s name and the url template text. Click “select...

  • Page 126

    126 (6) buzzer enable the buzzer when an event is triggered. You may also select the following options: (i) enter the time (in seconds) the buzzer will sound when the event is triggered. (ii) execute the buzzer when the event starts and stop the buzzer when the event ends. The option (ii) is applica...

  • Page 127

    127 (7) user-defined action you can enter a self-defined action when an event is triggered. Enter the login account and password, ip address, port, and the http url of other surveillance devices. You can manage the devices such as fire protection devices, power controller, and air conditioning contr...

  • Page 128

    128 5.6.5 advanced settings you can configure advanced recording settings in this section. Z maximum period for each recording file: configure the maximum length of each recording file (maximum 15 min). Z when the available storage is less than…gb: select the action to take when the available storag...

  • Page 129

    129 z pre/post alarm recordings start recording video…second(s) before the event occurs: enter the number of seconds to start recording before an event occurs. Stop video recording…second(s) after the event ends: enter the number of seconds to stop recording after an event ends. The maximum number o...

  • Page 130

    130 5.7 system tools system tools enable you to optimize the system maintenance and management. You can set alert notification, restart or shut down the server, configure hardware settings, system update, back up/ restore/ reset settings, set e-map and do ping test. 5.7.1 alert notification enter th...

  • Page 131

    131 5.7.2 smsc settings you can configure the smsc (short message service center) settings to send sms text messages to particular mobile phone numbers when an event takes place on the nvr. The default sms service provider is clickatell. You may also add your own sms service provider by selecting “a...

  • Page 132

    132.

  • Page 133

    133 5.7.3 restart/ shut down follow the steps below to restart or shut down the server. 1. Go to “system tools” > “restart/ shutdown”. 2. Click “restart” to reboot the server or “shut down” to turn off the server..

  • Page 134

    134 5.7.4 hardware settings you can enable or disable the hardware functions of the server. Z enable configuration reset switch by enabling this option, you can press the reset button for 5 seconds to reset the administrator password and system settings to default. Note: the configuration reset swit...

  • Page 135

    135 z enable front video backup button viostor supports direct copy of recording data on the server to the connected usb device via the usb port. You can set the number of days that the video is recorded to copy to the device. To use this function, please follow the steps below: 1. Set the number of...

  • Page 136

    136 z smart fan configuration after enabling the smart fan, the fan rotation speed is automatically adjusted according to the server temperature. It is recommended to enable this option. By manually setting the fan rotation speed, the fan rotates at the defined speed continuously. *this function is ...

  • Page 137

    137 5.7.5 system update before updating the system firmware, please make sure the product model and the firmware version are correct. Follow the steps below to update firmware: 1. Download the release notes of the same version as the firmware from qnap website http://www.Qnapsecurity.Com/ . Read the...

  • Page 138

    138 5.7.6 backup/ restore/ reset settings z to backup all the settings, including user accounts, server name and network configuration etc., click “backup” and select to open or save the setting file. Z to restore all settings, click “browse” to select a previously saved setting file and click “rest...

  • Page 139

    139 5.7.7 remote replication you can use the remote replication feature to copy the recording data of the local viostor to a remote qnap network attached storage (ts-509). The remote qnap nas is hereafter referred to as “the remote storage device”. Note: before using this function, please make sure ...

  • Page 140

    140 2. Enable remote replication (support multiple choices) in the above example, the system only copies the alarm recording data of the latest 3 days to the remote storage device. Z check the box “enable remote replication” to activate this feature. The system executes automatic backup of recording...

  • Page 141

    141 4. Configure the remote replication schedule for example, to enable the system to copy recording data automatically to remote storage device at 01:15 every monday, please do the following: check the box “replication schedule”, select “weekly”, enter 01 hour: 15 minute, and select “monday”. 5. Ba...

  • Page 142

    142 z the system displays the latest 10 remote replication records for you to analyze the status and troubleshooting. In the above example: 1. When the status is shown as “failed (remote access error)”: you can check the remote storage device is running or the network settings are correct. 2. When t...

  • Page 143

    143 5.7.8 hard disk smart this function is not supported on vs-101, vs-201, nvr-104. This page enables users to monitor hard drive health, temperature, and usage status by the hard disk s.M.A.R.T. Mechanism. Select the hard drive and you can view the following information by clicking the correspondi...

  • Page 144

    144.

  • Page 145

    145 5.7.9 e-map you can upload an e-map to viostor to illustrate the location of the cameras. 1. To upload an e-map, click “browse” and select the e-map file. Then click “upload”. 2. You can change the caption for the e-map and click “apply”. 3. After uploading the e-map, click “test” to view the ma...

  • Page 146

    146 5.7.11 advanced system settings you can set the timeout period to log off the users from the configuration page when the idling time has reached. Note: timeout logoff does not apply to the monitoring, playback, advanced mode, device configuration, system update, remote replication, and logs & st...

  • Page 147

    147 5.8 logs & statistics 5.8.1 system event logs the server can store 10,000 recent event logs, including warning, error, and information messages. In case of system malfunction, event logs (only in english) can be retrieved to analyze system problems. Click “save” to save the logs as csv file. Cli...

  • Page 148

    148 5.8.3 on-line users list this page shows the information of the currently active users, e.G. The user name, ip address, and login time. 5.8.4 historical users list this page shows the information of the users who have logged in the system including the user name, ip address, login time, and the ...

  • Page 149

    149 5.8.5 system connection logs the logs of connections to the server via samba, ftp, afp, http, https, telnet, and ssh are recorded in this page. You can select to start or stop logging. The file transfer performance can be slightly affected by enabling the event logging. 5.8.6 system information ...

  • Page 150: Chapter 6.

    150 chapter 6. System maintenance this section provides a general overview on system maintenance. 6.1 reset the administrator password and network settings to reset the administrator password and network settings, press the reset button of the server for five seconds. A beep sound will be heard. Aft...

  • Page 151

    151 6.2 power outage or abnormal shutdown in case of power outage or improper shutdown of the server, the server will resume to the state before it is shut down. If your server does not function properly after restart, please do the following: 1. If the system configuration is lost, configure the sy...

  • Page 152: Chapter 7.

    152 chapter 7. Lcd panel * this section is applicable to nvr models with lcd panel only. The nvr provides a handy lcd panel for you to perform disk configuration and view the system information. When the nvr is started up, you will be able to view the server name and ip address: n v r 5 f 4 d e 3 1 ...

  • Page 153

    153 for example, when you turn on the nvr with 5 hard drives installed, the lcd panel shows: c o n f i g . D i s k s ? → r a i d 5 you can press the “select” button to browse more options, e.G. Raid 6. Press the “enter” button and the following message shows. Press the “select” button to select “yes...

  • Page 154

    154 view system information by the lcd panel when the lcd panel shows the server name and ip address, you may press the “enter” button to enter the main menu. The main menu consists of the following items: 1. Tcp/ip 2. Physical disk 3. Volume 4. System 5. Shut down 6. Reboot 7. Password 8. Back 1. T...

  • Page 155

    155 2. Physical disk in physical disk, you can view the following options: 2.1 disk info 2.2 back to main menu the disk info shows the temperature and the capacity of the hard drive. D i s k : 1 t e m p : 5 0 ° c s i z e : 2 3 2 g b 3. Volume this section shows the disk configuration of the nvr. The...

  • Page 156

    156 4. System this section shows the system temperature and the rotation speed of the system fan. C p u t e m p : 5 0 ° c s y s t e m p : 5 5 ° c s y s f a n : 8 6 5 r p m 5. Shut down use this option to turn off the nvr. Press the “select” button to select “yes”. Then press the “enter” button to co...

  • Page 157

    157 system messages when the nvr encounters system error, an error message will be shown on the lcd panel. Press the “enter” button to view the message. Press the “enter” button again to view the next message. S y s t e m e r r o r ! P l s . C h e c k l o g s system message description sys. Fan fail...

  • Page 158: Chapter 8.

    158 chapter 8. Troubleshooting 1. The monitoring screen did not display. Please check the following: a. Check if you have installed activex when logging in the monitoring page. Set the security level to “medium” or lower in internet options of ie browser. B. Make sure viostor is turned on and the ne...

  • Page 159

    159 note: if you have updated the configurations of viostor, recording will be stopped temporarily and restart again shortly. 4. I cannot login the administration page. Please check if you have the administrator authority. Only administrators are allowed to login viostor. 5. The live video is not cl...

  • Page 160

    160 8. The screen is displayed abnormally with strange horizontal lines when the resolution of panasonic bb-hcm381 camera is set as 640x480. This is due to the interlaced scanning design of the camera. Please login the camera’s configuration page and go to setup->camera->vertical resolution. Then co...

  • Page 161: Appendix A

    161 appendix a dynamic domain name registration the viostor supports ddns service provided by dyndns. You can go to dyndns website http://www.Dyndns.Org/ to register a dynamic domain name. Configure and activate ddns service to enable the internet users to access your viostor via this dynamic domain...

  • Page 162

    162 registration procedure please follow the steps below to register a dynamic domain name. This guide is for reference only. If there are any changes, please refer to the instructions or documents on the web site. 1. Open the browser and connect to http://www.Dyndns.Com/ . Click “create account” to...

  • Page 163

    163 2. Enter the user name, email address, and password to create an account for ddns service. Please verify your email address to receive the confirmation message from the server. 3. Select to accept the terms of service..

  • Page 164

    164 4. Configure the mailing lists if necessary. Then click “create account”. 5. When your account is successfully created, a confirmation message will be sent to your e-mail address. Please follow the instructions in the e-mail to activate your account within 48 hours. When you have finished the co...

  • Page 165: Appendix B

    165 appendix b configuration examples environment 1: viostor, ip camera, and monitoring pc are all in the same network network surveillance installation for soho and smb ip address viostor 192.168.1.1 pc 192.168.1.100 camera 1 192.168.1.101 camera 2 192.168.1.102 camera 3 192.168.1.103 in the exampl...

  • Page 166

    166 environment 2: the viostor and the ip camera are installed behind the router, while the monitoring pc is located remotely ip address mapped port in router viostor 192.168.1.1 8000 camera 1 192.168.1.101 8001 camera 2 192.168.1.102 8002 camera 3 192.168.1.103 8003 router public ip 219.87.144.205 ...

  • Page 167

    167 in this example, to allow a remote pc to connect to the viostor and the cameras, you need to: step 1. Set up port mapping (virtual server) on the router. From forward to 219.87.144.205:8000 192.168.1.1:80 219.87.144.205:8001 192.168.1.101:80 219.87.144.205:8002 192.168.1.102:80 219.87.144.205:80...

  • Page 168

    168 environment 3: the viostor and the ip camera are all located remotely ip address viostor 219.87.144.205 camera 1 61.62.100.101 camera 2 61.62.100.102 camera 3 61.62.100.103 in this example, just add the camera to the viostor by adding its ip address to the “ip address” settings. Note: if there i...

  • Page 169

    169 environment 4: the viostor and the ip camera are installed behind the router ip address viostor 1 192.168.1.101 viostor 2 192.168.1.102 viostor 3 192.168.1.103 router public ip 219.87.145.205 in the example, to allow a pc which is located remotely to access each viostor via ftp, you need to: ste...

  • Page 170: Technical Support

    170 technical support qnap provides dedicated online support and customer service via instant messenger. You can contact us by the following means: online support: http://www.Qnapsecurity.Com/ msn: q.Support@hotmail.Com skype: qnapskype technical support in the usa and canada: email: q_supportus@qna...

  • Page 171: Gnu General Public License

    171 gnu general public license version 3, 29 june 2007 copyright © 2007 free software foundation, inc. Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble the gnu general public license is a free, copyleft license for softwa...

  • Page 172

    172 developers that use the gnu gpl protect your rights with two steps: (1) assert copyright on the software, and (2) offer you this license giving you legal permission to copy, distribute and/or modify it. For the developers' and authors' protection, the gpl clearly explains that there is no warran...

  • Page 173

    173 to “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright permission, other than the making of an exact copy. The resulting work is called a “modified version” of the earlier work or a work “based on” the earlier work. A “covered work” means either t...

  • Page 174

    174 the work with that major component, or to implement a standard interface for which an implementation is available to the public in source code form. A “major component”, in this context, means a major essential component (kernel, window system, and so on) of the specific operating system (if any...

  • Page 175

    175 terms that prohibit them from making any copies of your copyrighted material outside their relationship with you. Conveying under any other circumstances is permitted solely under the conditions stated below. Sublicensing is not allowed; section 10 makes it unnecessary. 3. Protecting users' lega...

  • Page 176

    176 license and any conditions added under section 7. This requirement modifies the requirement in section 4 to “keep intact all notices”. C) you must license the entire work, as a whole, under this license to anyone who comes into possession of a copy. This license will therefore apply, along with ...

  • Page 177

    177 noncommercially, and only if you received the object code with such an offer, in accord with subsection 6b. D) convey the object code by offering access from a designated place (gratis or for a charge), and offer equivalent access to the corresponding source in the same way through the same plac...

  • Page 178

    178 if you convey an object code work under this section in, or with, or specifically for use in, a user product, and the conveying occurs as part of a transaction in which the right of possession and use of the user product is transferred to the recipient in perpetuity or for a fixed term (regardle...

  • Page 179

    179 supplement the terms of this license with terms: a) disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this license; or b) requiring preservation of specified reasonable legal notices or author attributions in that material or in the appropriate legal ...

  • Page 180

    180 licenses granted under the third paragraph of section 11). However, if you cease all violation of this license, then your license from a particular copyright holder is reinstated (a) provisionally, unless and until the copyright holder explicitly and finally terminates your license, and (b) perm...

  • Page 181

    181 whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the corresponding source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts. You may not impo...

  • Page 182

    182 and under the terms of this license, through a publicly available network server or other readily accessible means, then you must either (1) cause the corresponding source to be so available, or (2) arrange to deprive yourself of the benefit of the patent license for this particular work, or (3)...

  • Page 183

    183 simultaneously your obligations under this license and any other pertinent obligations, then as a consequence you may not convey it at all. For example, if you agree to terms that obligate you to collect a royalty for further conveying from those to whom you convey the program, the only way you ...

  • Page 184

    184 copyright holders and/or other parties provide the program “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The entire risk as to the quality and performance of the pr...