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  5. User Manual

QNAP VIOSTOR User Manual

Other manuals for VIOSTOR: User Manual, User Manual, User Manual, User Manual

Summary of VIOSTOR

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    1 v io s tor nvr n etwork v ideo r ecorder qvr qnap v io s tor r ecording s ystem user manual (version: 5.0.1) © 2014. Qnap systems, inc. All rights reserved..

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    2 thank you for choosing qnap products! This user manual provides detailed instructions of using the product. Please read carefully and start to enjoy the powerful functions of the product!  the viostor nvr is hereafter referred to as the viostor or the nvr.  this user manual provides the descript...

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    3 important notice  reading instructions read the safety warnings and user manual carefully before using this product.  power supply  this product can only be used with the power supply provided by the manufacturer.  service please contact qualified technicians for any technical enquires. Do not...

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    4 regulatory notice fcc statement this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of fcc rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment g...

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    5 table of contents table of contents ........................................................................................................... 5 safety warning ............................................................................................................. 10 chapter 1. Introduction ...

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    6 5.1.1 live video window .......................................................................... 88 5.1.2 display mode ................................................................................... 90 5.1.3 ptz camera control panel ..............................................................

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    7 advanced mode .............................................................................................................................. 153 7.2 system settings ...................................................................................... 163 7.2.1 advanced settings .....................

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    8 9.1.5 hardware ....................................................................................... 240 general.............................................................................................................................................. 240 buzzer .................................

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    9 access nvr services via the myqnapcloud website ...................................................................... 287 auto router configuration ............................................................................................................... 288 my ddns ............................

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    10 safety warning 1. This product can operate normally in the temperature of 0ºc–40ºc and relative humidity of 0%–90%. Please make sure the environment is well-ventilated. 2. The power cord and devices connected to this product must provide correct supply voltage. 3. Do not place this product in dir...

  • Page 11: Chapter 1.  Introduction

    11 chapter 1. Introduction 1.1 overview the qnap viostor nvr (hereafter referred to as the nvr or the viostor) is the high performance network surveillance solution for network-based monitoring of ip cameras, video recording, playback, and remote data access. Up to 128 channels from multiple qnap nv...

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    12 1.2 hardware illustration 1.2.1 vs – 12164 / 12156 / 12148 / 12140u-rp pro+ 1 power button 2 led indicators: 10 gbe, status, lan, esata (reserved) 3 esata x 2 (reserved) 4 gigabit lan x 4 5 usb 2.0 x 4 6 usb 3.0 x 2 7 expansion slot x 2 (reserved) 8 vga 9 password & network settings reset button ...

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    13 1.2.2 vs – 12164 / 12156 / 12148 / 12140u-rp pro 1. Power button 2. Led indicators: 10 gbe, status, lan, esata select button(reserved) 3. Vga 4. Expansion slot x 1 (reserved) 5. Gigabit lan x 4 6. Usb 3.0 x 2 7. Usb 2.0 x 4 8. Password & network settings reset button 9. Esata x 2 (reserved) 10. P...

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    14 1.2.3 vs – 8148 / 8140 / 8132 / 8124u-rp pro+ 1. Enter button 2. Power button 3. Select button 4. Led indicators: 10 gbe, status, lan, esata (reserved) 5. Esata x 2 (reserved) 6. Usb 2.0 x 4 7. Gigabit lan x 4 8. Usb 3.0 x 2 9. Vga 10. Password & network settings reset button 11. Power connector ...

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    15 1.2.4 vs – 8148 / 8140 / 8132 / 8124u-rp pro 1. Enter button 2. Power button 3. Select button 4. Led indicators: 10 gbe, status, lan, esata(reserved) 5. Vga 6. Expansion slot x 2 (reserved) 7. Gigabit lan x 2 8. Usb 3.0 x 2 9. Usb 2.0 x 4 10. Password & network settings reset button 11. Esata x 2...

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    16 1.2.5 vs – 8148 / 8140 / 8132 / 8124 pro+ 1. Usb 3.0 2. One-touch -video-backup button 3. Power button 4. Hard drive leds 5. Select button 6. Enter button 7. Led indicators: status, lan, usb, esata (reserved), 10 gbe 8. Tray lock 9. Release button 10. Power connector 11. Expansion slot 12. Kensin...

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    17 1.2.6 vs – 6120 / 6116 / 6112 pro+ 1. One-touch -video-backup button 2. Usb 2.0 3. Led indicators: status, lan, usb, power, hdd1-6 4. Power button 5. Select button 6. Enter button 7. Power connector 8. K-lock security slot 9. Gigabit lan x 2 10. Audio in/out 11. Password & network settings reset ...

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    18 1.2.7 vs – 6020 / 6016 / 6012 pro 1. One-touch -video-backup button 2. Usb 2.0 3. Led indicators: status, lan, usb, esata(reserved), hdd1–6 4. Power button 5. Select button 6. Enter button 7. Power connector 8. Gigabit lan x 2 9. Usb 2.0 x 4 10. Esata x 2 (reserved) 11. Vga 12. Password & network...

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    19 1.2.8 vs – 4116 / 4112 / 4108u-rp pro+ 1. Usb 2.0 2. One-touch -video-backup button 3. Led indicators: usb, status, hdd1–4, lan 4. Power button 5. Power connector 6. Hdmi 7. Gigabit lan x 2 8. Usb 3.0 x 2 9. Usb 2.0 x 2 10. Di/do (reserved) 11. Rs-485 (reserved) 12. Password & network settings re...

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    20 1.2.9 vs – 4016 / 4012 / 4008u-rp pro 1. One-touch -video-backup button 2. Usb 2.0 3. Led indicators: status, lan, usb, esata(reserved), hdd1–4 4. Power button 5. Power connector 6. Gigabit lan x 2 7. Usb 2.0 x 4 8. Esata x 2 (reserved) 9. Vga 10. Password & network settings reset button.

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    21 1.2.10 vs – 4116 / 4112 / 4108 pro+ 1. One-touch -video-backup button 2. Usb 2.0 3. Led indicators: status, lan, usb, hdd1–4 4. Power button 5. Select button 6. Enter button 7. Power connector 8. K-lock security slot 9. Gigabit lan x 2 10. Audio in/out 11. Password & network settings reset button...

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    22 1.2.11 vs – 4016 / 4012 / 4008 pro 1. One-touch- video-backup button 2. Usb 2.0 3. Led indicators: status, lan, usb, esata(reserved), hdd1–4 4. Power button 5. Select button 6. Enter button 7. Power connector 8. Gigabit lan x 2 9. Usb 2.0 x 4 10. Esata x 2 (reserved) 11. Vga 12. Password & networ...

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    23 1.2.12 vs – 2112 / 2108 / 2104 pro+ 1. One-touch -video-backup button 2. Usb 3.0 3. Led indicators: lan, hdd1, hdd2 4. Power button 5. Power connector 6. Gigabit lan x 2 7. Usb 2.0 x 4 8. Password & network settings reset button 9. K-lock security slot 10. Audio in/out 11. Hdmi.

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    24 1.2.13 vs – 2012 / 2008 / 2004 pro 1. One-touch -video-backup button 2. Usb 2.0 3. Led indicators: hdd1, hdd2, lan, esata (reserved) 4. Power button 5. Power connector 6. Gigabit lan x 2 7. Usb 2.0 x 2 8. Esata x 2 (reserved) 9. Vga 10. Password & network settings reset button 11. Kensington secu...

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    25 chapter 2. Install the nvr for the information of hardware installation, see the ‘quick installation guide’ (qig) in the product package. The qig can also be found in the product cd-rom or qnap website ( http://www.Qnapsecurity.Com ). 2.1 personal computer requirements for better system performan...

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    26 mxpeg or above m-jpeg quad core cpu 2.33ghz or above more than 48 h.264/mpeg-4/ mxpeg core i7 cpu 3.4ghz or above m-jpeg quad core cpu 3.0ghz or above.

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    27 security settings of the web browser please make sure the security level of the ie browser in internet options is set to medium or lower. Add your nvr’s ip address to the list of trusted sites. =>.

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    28 2.2 browse cd-rom run the product cd-rom on a windows pc to access the quick start guide and user manual, and install the qnap qvr client, codec and software utilities qfinder. Browse the cd-rom and access the following contents:  codec: the codec for playing avi videos recorded by the nvr via w...

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    29 2.3 hard disk drives compatibility list this product works with 2.5-inch and 3.5-inch sata hard disk drives from popular hard disk brands. For the hard disk compatibility list, please visit http://www.Qnapsecurity.Com/pro_compatibility.Asp . 2.4 ip cameras compatibility list for the information o...

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    30 2.5 check system status led display & system status overview led color led status description system status red/ green flashes green and red alternately every 0.5 sec 1. A hard drive on the nvr is being formatted 2. The nvr is being initialized 3. The system firmware is being updated 4. Raid rebu...

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    31 green the nvr is ready lan orange orange the nvr is connected to the network flashes orange the nvr is being accessed from the network 10 gbe* green (reserved) hdd (hard drive) red/ green flashes red the hard drive data is being accessed and a read/write error occurs during the process red a hard...

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    32 buzzer (can be disabled in ‘system settings’ > ‘hardware’ >’buzzer’) beep sound no. Of times description short beep (0.5 sec) 1 1. The nvr is starting up 2. The nvr is being shut down (software shutdown) 3. The reset button is pressed 4. The system firmware has been updated short beep (0.5 sec) 3...

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    33 2.6 system configuration install qfinder 1. Run the product cd, the following menu is shown. Click ‘install qfinder’. 2. Follow the instructions to install the finder. Upon successful installation, run the finder. If the finder is blocked by the firewall, unblock it. 3. The finder detects the nvr...

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    34 add ip cameras please follow the steps below to add ip cameras. 1. Go to surveillance settings please login to the nvr as an administrator and click the surveillance settings shortcut on the qvr desktop. 2. Go to [camera configuration] -> [camera settings]. 3. Click to add an ip camera. 4. Follow...

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    35 live view 1. Click the monitor shortcut on the qvr desktop to go to monitoring page. 2. If it is your first time connecting to the nvr monitoring page, you will need to install the add-on. 3. The live video from the ip cameras configured on the nvr and the recording status of each channel are sho...

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    36 chapter 3. Use the nvr by local display connect a monitor or tv to the nvr via the hdmi or vga interface to perform pc-less quick configuration, monitoring, and video playback. To use this feature, follow the steps below: 1. Make sure at least one hard drive has been installed on the nvr. 2. Conn...

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    37 when the nvr is turned on, the login screen will be shown. Select the language. Enter the administrator name and password. If the nvr has not been configured, skip the login page and enter quick configuration (refer to chapter 3.1). Default user name: admin default password: admin.

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    38 click to select the display language. If a usb keyboard is connected, click to choose the keyboard layout. Click the keyboard icon to enter the necessary information if a usb keyboard is not available. The monitoring page will be shown upon successful login, refer to chapter 3.3 for details..

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    39 3.1 quick configuration if the nvr has not been configured, quick configuration wizard will be shown. Follow the instructions of the wizard to complete the system setup. 1. The system information will be shown. Select the language and click ‘next’. 2. Change the admin password or use the default ...

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    40 3. Select to obtain the network settings automatically or enter the network settings. 4. Enter the date and time settings. Select to synchronize the server time with an internet time server. To enter a domain name for the ntp server, make sure the dns server has been correctly set up..

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    41 5. Select the disk configuration. Click ‘disk information’ to view the hard disk drive details. Note that all the disk data will be deleted when the disk volume is initialized. 6. Configure the ip camera settings. If no ip cameras have been set, try to search for the cameras on the local network..

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    42 a. The cameras found will be shown. Select the ip cameras and click ‘add’ to add the channels. B. To manually add an ip camera or edit the camera settings, click ..

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    43 c. Enter the camera settings. Click ‘test’ to test the connection. Click ‘remove’ to delete the camera. D. To edit the recording settings, click next to ‘recording settings’. Define the recording settings and click ‘ok’..

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    44 digital watermarking: enable this option to add digital watermarks to the video files recorded to the nvr. Use the watermark proof utility to verify if the video files were maliciously modified. For more information, refer to chapter 6.3. 7. Verify the settings and click ‘next’ to initialize the ...

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    45.

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    46 3.2 surveillance settings to manage the surveillance settings such as administrator password, network and time settings, click on the monitoring screen. Note that this button (option) will be shown for administrator access only. Select the language and click the icons to configure the settings..

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    47 icon description change the administrator password to login local display. Change the network settings. Change the date and time settings. Check the disk volume information configure the ip camera settings. Restart/ shut down the server..

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    48 3.3 monitoring upon successful login, the monitoring screen will be shown. Monitor the ip cameras, change the display mode, enable or disable manual recording, control the ptz cameras, and so on. Icon description monitor: enter the monitoring page. Playback: enter the playback page. Surveillance ...

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    49 cpu status: display system cpu usage hard drives status: display hard drive usage about: view the server name, nvr model, and firmware version. Logout: logout the nvr. Manual recording: enable or disable recording on the ip camera. The administrator can select to enable or disable this function i...

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    50 event notification icon description event notification: when the alarm recording is enabled and an event is detected, this icon will be shown. Click this icon to view the alert details. The alert sound can be turned on or off. To clear all the logs, click ‘clear all’..

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    51 ptz control panel the term ‘ptz’ stands for ‘pan/tilt/zoom’. If the ip camera supports ptz, use the control panel on the nvr to adjust the viewing angle of the ip camera. These functions are available depending on the camera models. Please consult the camera's documentation for details. Note that...

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    52 display mode the nvr supports various display modes for monitoring. Click the correct icon to switch the display mode. Icon description full screen single-channel mode 4-channel mode 6-channel mode 8-channel mode 9-channel mode 10-channel mode 12-channel mode 4x4, 5x4, 5x5, 6x5, 8x4, 6x6 channel ...

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    53 live view screen upon successful configuration of the ip cameras, enter the monitoring screen to view the live video from the cameras. If the camera supports pan and tilt functions, click the channel on the screen and adjust the viewing angle with a mouse. If zooming is supported, scroll the mous...

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    54 camera status the camera status is indicated by the icons shown below: icon camera status scheduled or continuous recording is in process this ip camera supports audio function this ip camera supports ptz function manual recording is enabled the recording triggered by advanced event management (‘...

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    55 connection message if the nvr fails to display the video from an ip camera, a message will be shown in the channel window to indicate the status. Message description connecting if the ip camera is located on remote network or the internet, it may take some time to establish a connection to the ca...

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    56 before using this feature, you need to select the ‘enable panomorph support’ option in the recording settings page. Right click on the channel and enable the function. After that, you can select the mount type, including wall, ceiling, and floor and then select dewarping mode, including perimeter...

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    57 options to configure advanced monitor settings, click . The following options are listed under the ‘general’ tab.  event notification:  when ‘enable alert for all surveillance events’ option is enabled and a surveillance event is triggered, the alert icon will be instantly shown on the monitori...

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    58 the following options are provided under the ‘video’ tab.  highlight the video window when an event is triggered: the video window will flash if an event is triggered.  display unauthorized channels: select this option to show channels that the user does not have the access rights to.  display...

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    59 if the monitor model cannot be detected, the nvr will provide resolution options of 1920x1080, 1400x1050, 1280x1024, and 1024x768..

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    60 3.4 video playback the videos on the nvr can be played using the local display. To use this feature, click on the monitoring screen. Most of the icons on the playback screen are the same as those on the monitoring screen. Please refer to chapter 3.2 for the icon description. Note: the playback ac...

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    61 playback settings: play, pause, stop, reverse play a video file, or select to play the previous or next file. When playing a video, use the scroll bar to adjust the playback speed or click on the digital zoom icon to zoom in/out the video. Right click on the ip camera channel to select the follow...

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    62 6. Dewarp panomorph images: for the specific camera models with panomorph lens before using this feature, you need to select the ‘enable panomorph support’ option in the recording settings page. Right click on the channel and enable the function. After that, you can select the mount type, includi...

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    63 3.5 video conversion & export the nvr supports converting video files to avi format and saving the files to an external usb storage device. Note: to use this feature, connect a usb storage device to the front usb port of the nvr and ensure the device has been correctly formatted. Access rights to...

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    64 optimized qnap avi file: convert files using an enhanced qnap codec. Less time is needed to export, but the qnap codec is required. Qnap encrypted avti file: protect the file with password protection and encryption 5. Enter the file name of the video file. 6. Click ‘ok’ to convert the video files...

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    65 chapter 4. Qvr basics and desktop 4.1 introducing qvr built on a linux foundation, the qvr 5.0, qnap viostor recording system has been designed around an optimized kernel to deliver high-performance services satisfying your needs in live view, recording, playback and more. The intuitive, multi-wi...

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    66 4.2 connect to the nvr follow the below steps to connect to the monitoring page of the nvr. 1. Run the qfinder. Double click the name of the nvr, or enter the ip address of the server in your web browser to connect to the monitoring page. 2. Enter the user name and password to login the nvr. Defa...

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    67 4.3 using the qvr desktop after you finish the basic nvr setup and login to the nvr, the following desktop will appear. Each main desktop feature is introduced in the following sections. Toolbar main menu click to show the main menu. It includes three parts: 1) qnap applications; 2) system featur...

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    68 show the desktop. Monitor page click to enter monitor page playback page click to enter playback page background task click to review and control all tasks running in the background (such as hdd smart scanning.) external devices click to list all external devices that are connected to the nvr via...

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    69 notification and alerts click to check for recent system errors and warning notifications. Click “clear all” to clear all entries from the list. To review all the historical event notifications, click the “event notifications” header to open the system logs. For more details regarding system logs...

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    70 personal setting admin control: click to customize your user specific settings, change your user password, restart/shut down the nvr or log out your user account. 1. Options ( ):.

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    71 a. Profile: specify your user email address. B. Wallpaper: change the default wallpaper or upload your own wallpaper. C. Change password: change your login password..

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    72 d. Miscellaneous:  warn me when leaving qvr: check this option, and users will be prompted for confirmation each time they leave the qvr desktop (such as clicking the back icon ( ) in the browser or close the browser ( ). It is recommended to check this option.  reopen windows when logging back...

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    73 all the current desktop settings (such as the “windows opened before your logout”) will be kept after you login the nvr the next time.  show the desktop switching button: check this option to hide the next desktop button ( ) and last desktop button ( ) and only display them when you move your mo...

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    74 online resource click to display a list of online references, including the quick start guide, qvr help, tutorials, and qnap forum. Customer service is available here. Language click to choose your preferred language for the ui..

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    75 desktop preferences click to choose the application icon displaying style and select your preferred application opening mode on the desktop. Application icons can be switched between small thumbnails ( ) and detailed thumbnails ( ) and applications can be opened in the tab mode or the.

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    76 window mode. For the tab mode, the window will be opened to fit the entire nvr desktop and only one application window can be displayed at once, while in the window mode, the application window can be resized and reshaped to a desirable style. Please note: if you login the nvr using a mobile devi...

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    77  system health: the status of the nvr system is indicated in this section. Click the header to open the “system status” page.  hdd health: the status of the hdds currently installed in the nvr will be shown in here. X1 means that only one hdd is currently installed in the nvr. For multiple hdds...

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    78 disconnect or block a user or ip, right click the user and choose the desired actions. Click the “online users” header to open the corresponding page in “system logs” for details.  scheduled tasks: tasks scheduled are listed here. Click the task dropdown list to list only the chosen category and...

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    79 chapter 5. Remote monitoring use google chrome, mozilla firefox, or microsoft internet explorer and qnap qvr client to monitor the ip cameras of the nvr. Note: qnap qvr client is a client application developed by qnap systems, inc., used to locally or remotely access qnap nvr servers for performi...

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    80 5.1 monitoring page upon successfully logging in, click on the qvr desktop to go to the monitoring page. Select the display language. Start to configure the system settings and use the monitoring and recording functions of the server. The following table consists of the icons and their descriptio...

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    81 dual-display mode: the nvr supports dual-display mode. (this function can only be used when the computer or the host is connected to multiple monitors.) server list: up to 128 channels from multiple qnap nvr servers can be monitored. E-map: upload e-map(s) and indicate the locations of the ip cam...

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    82 interactive control buttons whenever you move the mouse cursor over a camera channel, the supported function buttons of the camera will show up for quick access. Icon description manual recording (note 1): enable or disable manual recording on the selected channel. The administrator can enable or...

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    83 each preset position. 4. Enable live tracking: available on panasonic ns202(a) cameras. 5. Disable live tracking: available on panasonic ns202(a) cameras. Preset position: select the preset positions of ptz cameras. Digital zoom (note 5): enable/disable digital zoom. Instant playback: on the live...

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    84 are supported in dewarping mode. Remark 2: if dewarping mode is rectangle, you can use ptz control panel to operate ptz functions, excluding digital zoom. 4. Applied to specific camera models with panomorph lens before using this feature, you need to select the ‘enable panomorph support’ option i...

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    85 the performance of the nvr may be affected. Ii. Always stream from the network camera: if the nvr and the ip cameras are connected to the same local network, select this option to stream the video data from the ip cameras. If the nvr, the ip cameras, and the pc are located behind a router, virtua...

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    86 d. Video processing: turn on ‘deinterlace’ when there are interlaced lines on the video. E. Video resolution: specify to adjust the resolution automatically or use a fixed resolution. To adjust the resolution automatically, the nvr will select the resolution setting* which best fits the size of y...

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    87.

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    88 5.1.1 live video window the live videos of the ip cameras configured on the nvr are shown on the monitoring page. Click the channel window to use the features supported by the ip camera, e.G. Digital zoom or pan/tilt/zoom. Camera status the camera status is indicated by the icons shown below: ico...

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    89 the alarm input 3 of the ip camera has been triggered a moving object has been detected digital zoom is enabled connection message when the nvr fails to display the video of an ip camera, a message will be shown in the channel window to indicate the status. Message description no permission no ac...

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    90 5.1.2 display mode the nvr supports different display modes for viewing the monitoring channels. *you can configure the sequential interval in the sequential mode settings. 5.1.3 ptz camera control panel the term ‘ptz’ stands for ‘pan/tilt/zoom’. If an ip camera supports the ptz feature, use the ...

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    91 icon description digital zoom: select a channel and click this button to enable the digital zoom function. This function can also be enabled by right clicking the display window of the ptz camera. Press button to zoom in or button to zoom out. You can also use the mouse wheel to operate the digit...

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    92 5.1.4 multi-server monitoring follow the steps below to use the multi-server monitoring feature of the nvr. 1. Click ‘server list’ on the monitoring page. A. Click ‘auto detect’ to search for the nvr on the lan and add the server to the server list. B. Click ‘add’ to add the nvr to the server lis...

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    93 5.1.5 monitor settings to configure advanced monitor settings, click . The following options are provided under the ‘general’ tab.  event notification:  when ‘enable alert for all surveillance events’ option is enabled and a surveillance event is triggered, the alert icon will be shown on the m...

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    94 the following options are provided under the ‘video’ tab.  streaming  stream from the server: if the ip camera cannot be connected from the computer, select this option and the video will be streamed from the nvr. This option does not require extra port mapping configuration; but may influence ...

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    95 the following options are provided under the ‘snapshot’ tab.  snapshot  specify the location where the snapshots are saved and the image format (jpeg, bmp or tiff).  show timestamp and camera name: show the timestamp and the camera name on the snapshot.  save the snapshot as it is displayed: ...

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    96 5.1.6 instant playback on the live-view page, whenever you want to look back to check suspicious events of a camera channel you just missed, just hit the ‘instant playback’ button to bring up the window to review recent feeds. While you don’t have to switch to the playback page to do so, you can ...

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    97 5.1.7 same-screen ip camera configurations on the live-view page, you can directly configure ip camera settings when needed without leaving the live-view page, maintaining seamless s monitoring so you won’t miss any suspicious events. 1. Please wait a moment for the system to process your request...

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    98 5.1.8 auto cruising the auto cruising feature of the nvr is used to configure the ptz cameras to cruise according to the preset positions and the staying time set for each preset position. To use the auto cruising feature, follow the steps below. 1. On the monitoring page of the nvr, click and se...

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    99 5. Add: to add a setting for auto cruising, select the ‘preset name’ from the drop-down menu and enter the staying time (interval, in seconds). Click ‘add’. 6. Update: to change a setting on the list, highlight the selection. Select another preset position from the drop-down menu and/or change th...

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    100 7. Delete: to delete a setting, highlight a selection on the list and click ‘delete’. To delete more than one setting, press and hold the ctrl key and select the settings. Then click ‘delete’. 8. After configuring the auto cruising settings, select the option ‘enable auto cruising’ and click ‘ok...

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    101 note:  the default staying time (interval) of the preset position is 5 seconds. Enter 5–999 seconds for this setting.  the system supports up to 10 preset positions (the first 10) configured on the ptz cameras. Up to 20 settings for auto cruising can be configured. In other words, the nvr supp...

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    102 5.2 e-map the e-map feature of the nvr is provided to for users to upload electronic maps to the system to indicate the locations of the ip cameras. Users can drag and drop the camera icons* to the e-map and enable event alert to receive instant notification when an event occurs to the ip camera...

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    103 5.2.1 icons and description icon description enable e-map edit mode. E-map edit mode in use. Click this icon to disable the edit mode. Add an e-map. Edit the name of an e-map. Remove a map or a camera icon. Event alert not in use. Click this icon to enable event alerts on the e-map. Event alert ...

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    104 5.2.2 add a map set or an e-map to add a map set or an e-map to indicate the locations of the ip cameras, click to enable edit mode. A list of ip cameras configured on the nvr will be shown on the left. Click ‘default’ and then to add an e-map. Enter the map name and select the file. The e-map i...

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    105 to add one or multiple e-maps, e.G. Office1 and office2, under an e-map, e.G. Floor1, click the e-map icon of floor1 and then click to add the e-maps one by one. The icon of floor1 will be changed to when more than one e-map is added. To add another e-map of the same level of floor1, select ‘def...

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    106 5.2.3 edit a map name to edit the name of an e-map, select the e-map and click . Enter the new name and click ‘ok’. To change the picture of the e-map, delete the e-map and add the new file. 5.2.4 delete a map set or an e-map to delete an e-map, select the map and click . To delete a set of maps...

  • Page 107

    107 5.2.5 indicate ip cameras on an e-map after uploading the e-maps, drag and drop the ip camera icons to the e-map(s) to indicate the camera location. The camera name will appear under the e-map on the top left column. When an icon of a fixed body or fixed dome ip camera is dropped to the e-map, r...

  • Page 108

    108 you can choose the double-click action on the camera icon in “emap options” by clicking .  open live view：whether or not edit mode is enabled, the view of ip camera will be shown in single-channel mode on the monitoring screen.  open live view in new window：whether or not edit mode is enabled,...

  • Page 109

    109 5.2.6 enable/disable event alert to enable event alerts on an e-map, click ..

  • Page 110

    110 when an event occurs to an ip camera on the e-map, the camera icon will flash and indicate the event type. The e-map with the ip camera on which an event is triggered will be shown immediately*. Double click on the camera/alert icon and the monitor screen will switch to display the alert camera ...

  • Page 111

    111 the event type occurring to an ip camera can be identified by the camera icon on an e-map. Icon description a moving object has been detected the alarm input 1 of the ip camera has been triggered the alarm input 2 of the ip camera has been triggered the alarm input 3 of the ip camera has been tr...

  • Page 112

    112 5.3 remote monitoring from the qnap qvr client for windows 1. After installing the qnap qvr client for windows, click start → all programs → qnap → qvr → surveillance client to open the qnap qvr client for windows. 2. The following window will be shown. 3. Enter the ip address/port, user name an...

  • Page 113

    113 chapter 6. Play video files use google chrome, mozilla firefox, or microsoft internet explorer and the qnap qvr client to playback the files recorded by the nvr. 1. To play the recording files in internet explorer, please add the nvr ip address to the list of trusted sites. When accessing the nv...

  • Page 114

    114 6.1 playback page 1. Click the playback button on the monitoring page or the qvr desktop. 2. The playback page will be shown. You can search and play the video files on the nvr servers. To return to the monitoring page, click . To enter the surveillance settings page, click -> . Note: the playba...

  • Page 115

    115 the following table consists of the icons and their descriptions in the playback page. Icons description configure the options such as playing mode, snapshot settings, and digital watermark multi-view mode (up to 16-view mode) control all views: control the playback settings of all the playback ...

  • Page 116

    116 zoom is enabled ( ), you can use your mouse wheel to use digital zoom function..

  • Page 117

    117 playback and speed control shuttle bar playback control button: play/pause recording files speed up speed down last frame next frame right side of shuttle bar is normal play, and left side of shuttle bar is reverse play. When you drag the playback control button to right, it will play normally. ...

  • Page 118

    118 6.1.1 play video files from nvr follow the steps below to play the video files on the remote nvr servers. 1. Drag and drop camera(s) from the server/camera tree to the respective playback window(s) to select the channel(s) for playback. 2. Select playback date from . You can examine each channel...

  • Page 119

    119 remark 1: if the mount type is wall, only panorama (full view), and rectangle are supported in dewarping mode. Remark 2: if dewarping mode is rectangle, you can use ptz control panel to operate ptz functions, excluding digital zoom. 2. Applied to the specific camera models with panomorph lens. B...

  • Page 120

    120 6.1.2 intelligent video analytics (iva) the nvr supports intelligent video analytics for video data search. The following features are supported:  motion detection: detects the movements of the objects in the video.  foreign object: detects new objects in the video.  missing object: detects m...

  • Page 121

    121 3. Configure the iva settings for video search. A. Select the detection mode: motion detection, foreign object, missing object, out of focus, or camera occlusion. Multiple options can be selected. B. Adjust the sensitivity for object detection. C. Adjust the time interval for detecting the forei...

  • Page 122

    122 note: the interval slide bar appears only when ‘foreign object’ or ‘missing object’ is selected. D. Define the detection zone. Mouse over the edge of the red zone and use the mouse to define the detection zone. Click ‘select all’ to highlight the entire area. E. Define the object size for detect...

  • Page 123

    123 other options:  double click an entry on the search result dialog to play the video. The player will play the video starting from 15 seconds before the event to 15 seconds after the event.  right click an entry on the search result dialog to export the video (avi format).

  • Page 124

    124 and save it to the computer. The exported video starts from 15 seconds before the event to 15 seconds after the event..

  • Page 125

    125 6.1.3 export nvr videos to convert the video files on the nvr and export the file, please follow the steps below. 1. Select an ip camera and click to ‘convert to avi file’. 2. Select recording type, start time and end time for video exporting. A. Choose the recording type. B. Specify the time ra...

  • Page 126

    126 a. Choose the exporting resolution. B. Select to keep the aspect ratio of exported file or not. C. Select the file format (video compression) of the exported file. D. You can select to include a time stamp and the channel name in the exported file or to add comments (will have one more txt file ...

  • Page 127

    127 6.1.4 export video files with digital watermark the nvr supports digital watermarking to protect the videos and snapshots from unauthorized modifications. Digital watermarks can be added to the exported videos and snapshots in the playback page. The watermark cannot be removed and can only be ve...

  • Page 128

    128 6.1.5 enable recording video files please follow the below steps to enable recording video files in the playback page. 1. Click to enable avi files 2. Select the video files and start playback.

  • Page 129

    129 6.1.6 average time-divided playback click to designate a channel for average time-divided playback. This can be divided for 4 channel or 9 channel display mode..

  • Page 130

    130 6.2 play video files in the qnap qvr client for windows 1. Click start → all programs → qnap → qvr client → surveillance client to open the qnap qvr client for windows. 2. The following window will be shown. 3. Enter ip address/port, user name and password to log into the nvr. 4. All the playbac...

  • Page 131

    131 6.3 watermark proof the watermark proof utility is installed automatically along with the qnap qvr client for windows. From the windows start menu, select ‘all programs’ > ‘qnap’ > ‘qvr client’ to locate ‘watermark proof’. Run watermark proof. The following window will be shown. Click to browse ...

  • Page 132

    132 file, the proof result will be shown as ‘failed’..

  • Page 133

    133 6.4 access the recording data the recording data on the nvr can be accessed by the following services:  microsoft networking (smb/cifs)  ftp server (ftp) note: to access the video files by these protocols, enter the user name and password with the administrator access right. 6.4.1 microsoft ne...

  • Page 134

    134 note: you cannot play recording files via double click here..

  • Page 135

    135 chapter 7. Surveillance settings to enter the surveillance settings page of the nvr, login to the monitoring page as an administrator and click . 7.1 camera settings 7.1.1 camera overview you can view a camera preview and more information, including the camera name, ip address, connection status...

  • Page 136

    136.

  • Page 137

    137 please follow these steps to add a new camera. 1. Click to add a camera. 2. ‘search camera(s) automatically’ is enabled by default. You can select the search type: udp/upnp or onvif..

  • Page 138

    138 3. You can also cancel this search and manually add the camera. Select the camera brand, model, name, ip address or domain name of the camera and the user name and the password to login to the camera. And select whether or not to enable the recording. The nvr provides an interface for the users ...

  • Page 139

    139 enable audio recording, manual recording, recording data retention, real-time digital watermarking, and auto snapshot settings. For further information regarding cameras that support “user defined multi-stream” and “smart recording”, please refer to the list described in that section. A. Video c...

  • Page 140

    140 k. Edge recording: when edge recording is enabled on viostor nvr, the camera can save the recording files on its local storage (such as a sd card) even when the connection to the nvr suddenly becomes unavailable. After the connection is resumed, the nvr will check its recording files and compare...

  • Page 141

    141 schedule recording for that period of time. Note: 1. Starting and stopping manual recording will not affect scheduled or alarm recording tasks. They are independent processes. 2. When applying the changes, the recording operation will be temporarily paused (maximum 1 minute) and then restart. 3....

  • Page 142

    142 3. Enter the cgi path of the ip camera in the ‘http url’ field. 4. Enter the camera name or the ip address of the camera. 5. Enter the user name and the password of the ip camera. 6. Select to enable the recording or not. Note: the nvr only supports jpeg cgi command interface, but does not guara...

  • Page 143

    143 user defined multi-stream in the past, users of digital surveillance systems were forced to make a tradeoff between the video quality of a camera stream and requested bandwidth. The same camera stream was used for both live view and recording, and more bandwidth was required if a high quality ca...

  • Page 144

    144 the multi-stream feature in firmware v4.1.0 has been enhanced. Users can configure stream properties after selecting “user defined” from the drop-down list on the user interface, and users can choose stream properties based on their needs. Please note that in the multi-stream profile, the defaul...

  • Page 145

    145 the viostor nvr supports two recording modes: round-the-clock recording mode and smart recording mode, and they are described below:  round-the-clock recording mode: the same stream from the camera is used for both regular recording and alarm recording. To use this function, please select one c...

  • Page 146

    146 as more cameras will be supported for smart recording in the future, please be sure to check out our camera compatibility list from time to time for your camera selection. How to configure smart recording? 1. Go to the “camera configure” to add a camera which supports user defined multi-stream. ...

  • Page 147

    147 please note: scheduled recording and alarm recording must be enabled first. Limitations and restrictions: 1. A camera stream can only be selected as for either regular recording or alarm recording. 2. The number of streams supported and stream properties (such as codec, resolution, frame rate an...

  • Page 148

    148 edge recording how to configure edge recording? 1. Go to the camera settings page. Before adding this camera to the nvr, please ensure that the camera time is synchronized with that of the nvr. The nvr will apply the settings in the edge profile to the axis camera automatically. The codec settin...

  • Page 149

    149 after enabling edge recording, please check if the camera is recording videos. If not, please enable “continuous recording” and make sure that the sd card is not full or damaged. After enabling edge recording, please make sure that "recording settings" have been enabled on the camera page and se...

  • Page 150

    150 2. Go to the camera settings page. Please enable edge recording. 3. Go to “surveillance settings” >“recovery management” to configure the recovery schedule, and check the recovery status and the status of edge recording attempts. Applied models: axis p1343, p1344, p3343, p5534, m5013, q1602 limi...

  • Page 151

    151 7.1.3 event management the nvr provides ‘traditional mode’ and ‘advanced mode’ for event management. Select ‘traditional mode’ to use the standard alarm settings in response to the alarm events. To use advanced event management, select ‘advanced mode’. Traditional mode 1. Alarm settings select a...

  • Page 152

    152 2. Smsc settings configure the smsc server settings to send sms messages to the specified phone number(s) from the nvr. The default sms service provider is clickatell. You can add your own sms service provider by selecting “add sms provider” from the drop-down menu. When “add sms service provide...

  • Page 153

    153 advanced mode the advanced mode consists of the event and action sections. Define the action to take for each event triggered on the ip cameras or the video servers connected to the nvr. To configure the advanced event management by the ‘advanced mode’, select an event type on the left event lis...

  • Page 154

    154 button description edit edit an event. This button cannot be used to edit camera disconnection. Add an external event. This button is not applicable to the camera events and the nvr events. Delete an external event. This button is not applicable to the camera events and the nvr events. The nvr s...

  • Page 155

    155 2. Alarm input this option allows the nvr to trigger an action when the alarm input of the ip camera or the video server is triggered. Select ‘camera event’ from the ‘event list’. Locate the channel which supports alarm input and click ‘alarm input’. Next, click the edit button, enable this opti...

  • Page 156

    156 right (discussed in the later sections). 5. Recording failure (nvr event) this option allows the nvr to trigger an action when the video recording of the ip camera or the video server fails due to the hard disk bad blocks, file system crash, or other reasons. Select ‘nvr event’ from the ‘event l...

  • Page 157

    157 the settings will be shown on the graphical table. Click ‘apply’ to save the settings. To use the same schedule for all the events, click ‘apply to all events’. Select to use the default schedule or a formerly created schedule from the list. The default alarm settings are active all day, every d...

  • Page 158

    158 actions: the nvr supports different actions which can be activated when the selected events are triggered on the ip cameras or the video servers. The actions include video recording, email alert, sms alert, buzzer, ptz camera control, alarm output, and logic output. Button description edit an ac...

  • Page 159

    159 ends. Option (ii) is applicable to duration events only. A duration event is an event with a start and end time and lasts for a set period of time. It does not include the events related to status changes, such as a camera disconnection or nvr recording failure. If the action is triggered by a d...

  • Page 160

    160 select to activate the alarm device connected to the ip camera when an event is triggered. The following options are available: a. Enter the number of second(s) the alarm device will be active for when the event is triggered. B. Activate the alarm device when the event starts and stop the alarm ...

  • Page 161

    161 5. Sms to allow the system administrator to receive an instant sms alert when an event is triggered, enter the sms server settings. The default sms service provider is clickatell. To add other sms service providers, click ‘add’ and enter the provider's name and the url template text. Click ‘sele...

  • Page 162

    162 configured before. 7. User-defined action add a self-defined action when an event is triggered. Enter the login account and password, ip address, port, and the http url of other surveillance devices to manage the devices such as fire protection devices, power controller, and air conditioning con...

  • Page 163

    163 7.2 system settings 7.2.1 advanced settings you can configure the advanced recording settings in this section.  maximum period for each recording file specify the maximum length of each recording file (maximum 15 minutes).  when the available storage is less than…% specify if the nvr should ov...

  • Page 164

    164 of seconds to start the recording before an event occurs.  stop video recording…second(s) after the event ends: enter the number of seconds to stop the recording after an event ends. The maximum number of seconds for the above settings is 300 (5 minutes.)  local display to allow guest access t...

  • Page 165

    165 7.2.2 privilege settings you can check the rights of camera management for all users. You can also modify access right of monitoring, playback, ptz control, and audio for a general user. If you want to add a user, please go to [control panel] -> [privilege settings] -> [users]..

  • Page 166

    166 7.2.3 protocol management rtp (real-time transfer protocol) is a standardized packet format for delivering real-time audio and video data of the ip cameras on the internet. The real-time data transfer is monitored and controlled by rtp (also rtcp). The default setting is 6100–6299. If the ip cam...

  • Page 167

    167 7.3 surveillance logs this page shows the surveillance logs such as camera connection, motion detection, and camera authentication failure. Please note: the logs are currently only available in english. 7.3.1 surveillance logs.

  • Page 168

    168 7.4 recovery management this page is related to the edge recording feature. You can edit the recovery schedule, monitor the recovery status, and the edge recording status here. 1. Recovery schedule: schedule for recovery of recorded data. Available when edge recording is in use. You can edit the...

  • Page 169

    169 3. Edge recording status: status of edge recording you can check time synchronization between the nvr and cameras, the status of cameras set up for edge recording, and the details of recording files stored on camera’s sd card..

  • Page 170

    170 7.5 license management the viostor nvr offers various channel base license depending on different models. After purchasing a license, you can add extra recording channels. You can click “install license” to begin installing the license to the nvr. 7.5.1 license activation online activation step1...

  • Page 171

    171 step2. Enter the product authorization key (pak) code to activate the license. Step3. The license has been activated. Please click [finish] button to close the window..

  • Page 172

    172 step4. The additional camera license will be displayed in the license management list after the license activation. Offline activation step1. If the viostor nvr is behind a firewall or doesn’t have an internet connection, please select “offline activation”..

  • Page 173

    173 step2. Please copy the system udi and go to the license store for offline license activation. Step3. Please login to the license store with your registered account..

  • Page 174

    174 step4. At offline activation page, please fill out the udi and pak fields and then click the [activate] button. Step5. You will receive an email with an attached permission file after the offline activation is verified..

  • Page 175

    175 step6. Please check the email and download the permission file. The permission file can only be used on the viostor nvr with the udi you specified. Please do not decompress the permission file. Step7. Please go back to the offline activation page on your viostor nvr. You will need import the per...

  • Page 176

    176.

  • Page 177

    177 7.5.2 license deactivation please select the “license deactivate” button to begin the process of deactivating a license. If your viostor nvr is connected to the internet, please select “online deactivation”. If not, please select “offline deactivation”. Online deactivation step 1: after you pres...

  • Page 178

    178 step 3: the system will prompt you to confirm your choice to remove the license. If you are sure about deactivating the license, check “yes, i want to remove the license from the system.” step 4: the license has been deactivated. Please click [finish] button to close the window..

  • Page 179

    179 step 4: and now you will see that the status of the license has changed to “deactivated”. Note: if you want to transfer the license to another viostor nvr, please download the “deactivation ticket” from the icon “” (under the “action” column). Then contact qnap support for help. Offline deactiva...

  • Page 180

    180 step 2: please select “offline deactivation”..

  • Page 181

    181 step 3: please read the instructions carefully. After you deactivate the license on the system, you will need to download the deactivation ticket and visit the qnap license store to complete the deactivation. Http://license.Qnap.Com/deactivate.Html step 4: the system will prompt you to confirm y...

  • Page 182

    182 step 5: the system will show that the license had been deactivated. Please download the deactivated ticket from the column “action”. Step 6: then please go to the qnap license store, import the deactivation ticket and then enter the code in the box. Please click “apply” after you finish all thes...

  • Page 183

    183 step 7: the license store will show “license deactivated”. Note: if you want to transfer the license to another viostor nvr, please download the “deactivation ticket” from the icon “” (under the “action” column). Then contact qnap support for help..

  • Page 184

    184 7.6 on-line users list (only for upgrade from previous version) this page shows the information of the users before you upgraded to qvr 5.0, e.G. The user name, ip address, and login time. Please note: the logs are currently only available in english..

  • Page 185

    185 chapter 8. Backup & expansion 8.1 external backup the nvr supports instant and scheduled data backup between the internal disk volumes on the nvr and external usb/esata storage devices. To use this feature, follow the steps below. 1. Connect one or more external storage devices to the usb interf...

  • Page 186

    186 4. Select the backup locations. A. Select an external disk volume* from the drop-down menu. The nvr supports ext3, ext4, fat, ntfs, and hfs+ file systems. The general information of the storage device will be shown. B. Click “next”. 5. Configure the replication schedule..

  • Page 187

    187 choose between immediate backup and scheduled backup. The options are: a. Back up now: immediately copies files that are different from the source folder to the target folder. B. Schedule: copies files that are new, changed, and renamed from the source folder to the target folder according to th...

  • Page 188

    188 a. Configure backup channel. If the backup channel settings are not changed, the system will back up all recording channels by default. You can click “backup channel” to configure the backup channels..

  • Page 189

    189 b. Configure backup duration and files if the backup duration settings are not changed, the system will back up all of the recording files on the specified days by default. Set the number of days that the latest recordings should be backed up. If 3 days are entered, the recordings of today, yest...

  • Page 190

    190 a. Configure backup channel. If the backup channel settings are not changed, the system will back up all of the recording channels by default. You can click “backup channel” to configure backup channels..

  • Page 191

    191 b. Configure backup duration if the backup duration settings are not changed, the system will back up all of the recording files on the specified days by default. You can click “backup duration and files” to configure backup duration and files enable “include auto snapshots” to also copy the aut...

  • Page 192

    192 10. Confirm the settings and click “next”. 11. Click “finish” to exit the wizard..

  • Page 193

    193 8.2 one touch video backup this option is valid only for series with a one touch video backup button. Enable this option to allow users to connect an external storage device to the front usb port and press the “one touch video backup” button to back up recording files. To use this function, plea...

  • Page 194

    194 4. Configure backup duration and files if the backup duration settings are not changed, the system will back up all of the recording files on the specified days by default. A. Set the number of days that the latest recordings should be backed up. If 3 days are entered, the recordings of today, y...

  • Page 195

    195 enable “include auto snapshots” to also copy the auto snapshot files when the recordings are configured to back up. 5. Advanced settings include the ability to overwrite old recordings and to enable password protection. When “enable password protection” is applied, you will need to enter the pas...

  • Page 196

    196 8.3 remote replication use the remote replication feature to copy the recording data of the local nvr to a remote qnap network attached storage (nas). The remote qnap nas is hereafter referred to as ‘the remote storage device’. Note: before using this function, make sure the microsoft networking...

  • Page 197

    197 select ‘back up alarm recordings only (instead of all recordings)’, the nvr will only copy the alarm recording data to the remote storage device. If this option is unselected, the nvr will back up all of the recording data to the remote storage device. Select ‘back up the recordings of the lates...

  • Page 198

    198 4. Configure the remote replication schedule for example, to enable the nvr to copy the recording data automatically to the remote storage device at 01:15 every monday, please do the following: select ‘replication schedule’, select ‘weekly’, enter 01 hour: 15 minute, and select ‘monday’. 5. Sele...

  • Page 199

    199 6. The nvr displays the latest 10 remote replication records. In the above example: when the status is shown as ‘failed (remote access error)’: check to see if the remote storage device is running and if the network settings are correct. When the status is shown as ‘failed (an internal error occ...

  • Page 200

    200 8.4 storage expansion without a doubt, storage plays a significant role in the field of digital surveillance. However, users everywhere are facing the challenge of storage capacity for long-term recording. Now, qnap security has introduced the storage expansion feature to eliminate this problem....

  • Page 201

    201 specific viostor nvr series. The following is suggested limitation of the network throughput for specific nvr models: vs-8100 pro+/8100u-rp pro (+)/12100u-rp pro (+) series: 360 mbps. Vs-2100 pro+/4100 pro+/6100 pro+ series: 160 mbps. Vs-2000 pro/4000 pro/6000 pro series: 90 mbps. How to configu...

  • Page 202

    202 note: the status of an nvr will become after storage expansion assignment is completed. Step2: please make sure that the storageexpansion qpkg has been installed on the nas and enable storage expansion. 1. Go to “camera setting”  “storage expansion” to configure relevant settings on the page..

  • Page 203

    203 2. Click “overview” then the “add” button. Please enter the ip, port, username, password, destination, volume and cache count for the nas..

  • Page 204

    204 note: destination folder: the folder created on the nas to save recording files. Volume: the volume assigned for storage expansion. Backup buffer: the time period for recording files to be moved to the nas. The range is from 2-48 hours. 3. Config nas: modify nas settings on this page. 4. Click “...

  • Page 205

    205 review all of the configured settings and recording storage details under “overview”. The page will automatically refresh the status every fifteen minutes..

  • Page 206: Chapter 9.  Control Panel

    206 chapter 9. Control panel 9.1 system settings 9.1.1 general settings system administration enter the name of the nvr. The nvr name supports maximum 14 characters and can be a combination of the alphabets (a-z, a-z), numbers (0-9), and dash (-). Space ( ), period (.), or pure number are not allowe...

  • Page 207

    207 • the time of the event log displayed will be inconsistent with the actual time when an action occurs. Synchronize with an internet time server automatically turn on this option to synchronize the date and time of the nvr automatically with an ntp (network time protocol) server. Enter the ip add...

  • Page 208

    208 when the hard drives have been formatted, the nvr will create the following default share folders: • mp4: the shared folder for mp4 recordings app. • record_export: the shared folder for recording export pro app. • record_nvr: the default shared folder for regular recording files. • record_nvr_a...

  • Page 209

    209 disk configuration applied nvr models single disk volume all models raid 0 2-drive models or above raid 1, jbod (just a bunch of disks) 2-drive models or above raid 5, raid 6, raid 5+hot spare 4-drive models or above raid 6+hot spare 5-drive models or above raid 10 4-drive models or above raid 1...

  • Page 210

    210 member hard drives. Raid 1 mirroring disk volume raid 1 duplicates the data between two hard drives to provide disk mirroring. To create a raid 1 array, a minimum of 2 hard drives are required. The storage capacity of a raid 1 disk volume is equal to the size of the smallest hard drive. Raid 5 d...

  • Page 211

    211 raid 6 disk volume the data are striped across all the hard drives in a raid 6 array. Raid 6 differs from raid 5 that a second set of parity information is stored across the member drives in the array. It tolerates failure of two hard drives. To create a raid 6 disk volume, a minimum of 4 hard d...

  • Page 212

    212 raid management you can perform online raid capacity expansion (raid 1, 5, 6, 10) and online raid level migration (single disk, raid 1, 5, 10), add a hard drive member to a raid 5, 6, or 10 configuration, configure a spare hard drive (raid 5, 6, 10) with the data retained, enable bitmap, recover...

  • Page 213

    213 click “change” for the first hard drive to be replaced. Follow the instructions to proceed. Tip: after replacing the hard drive, the description field shows “you can replace this drive”. This means you can replace the hard drive to a larger one or skip this step if the hard drives have been repl...

  • Page 214

    214 when the description displays “please insert the new drive”, plug in the new hard drive to the drive slot. After plugging in the hard drive, wait for the nvr to beep. The system will start rebuilding. After rebuilding has completed, repeat the steps above to replace other hard drives..

  • Page 215

    215 after changing the hard drives and disk rebuilding has completed, click “expand capacity” to execute raid capacity expansion. Click “ok” to proceed. The nvr beeps and starts to expand the capacity. The process may take from hours to tens of hours to finish depending on the drive size. Please wai...

  • Page 216

    216 tip: if the description still shows “you can replace this hard drive” and the status of the drive volume says “ready”, it means the raid volume is still expandable. Migrate (online raid level migration) during the initial setup of the nvr, you bought a 250gb hard drive and configured it as singl...

  • Page 217

    217 plug in the new 250gb hard drives to drive slots 2 and 3 of nvr. The nvr will detect the new hard drives. The status of the new hard drives is “unmounted”. Go to “storage manager” > “raid management”, click “migrate” from the “action.” select one or more available drives and the migration method...

  • Page 218

    218 note that all the data on the selected hard drive will be cleared. Click “ok” to confirm. When migration is in process, the required time and total drive capacity after migration are shown in the description field. The nvr will enter “read only” mode when migration is in process during 11%–49% t...

  • Page 219

    219 formatted as single disk volume on the nvr, you can add this hard drive to the raid 5 or raid 6 configuration. You are recommended to use hard disk drives of the same storage capacity for the raid configuration. 3. Select the raid 5 or raid 6 configuration on the “raid management” page and click...

  • Page 220

    220 the original data on the raid 5, 6, or 10 disk volume will be retained. After the configuration completes, the status of the disk volume will become “ready”. Note: a hot spare drive must be removed from the disk volume before executing the following action: • online raid capacity expansion • onl...

  • Page 221

    221 if the disk volume is configured as raid 0 or jbod and one or more of the hard drive members are disconnected or unplugged, you can plug in the same hard drives into the same drive slots and use this function to recover the volume status from “not active” to “normal”. The disk volume can be used...

  • Page 222

    222 replacement) raid recovery (raid status: not active) n/a if re-plugging in all original hard drive to the nvr and they can be spun up, identified, accessed, and the hard drive superblock is not damaged. N/a if re- plugging in all original hard drives to the nvr and they can be spun up, identifie...

  • Page 223

    223 member raid 5 * 4 1 add hard drive member raid 5 * 5 raid 5 * 4 2 add hard drive member raid 5 * 6 raid 5 * 4 3 add hard drive member raid 5 * 7 raid 5 * 4 4 add hard drive member raid 5 * 8 raid 5 * 5 1 add hard drive member raid 5 * 6 raid 5 * 5 2 add hard drive member raid 5 * 7 raid 5 * 5 3 ...

  • Page 224

    224 raid 6 * 5 2 add hard drive member raid 6 * 7 raid 6 * 5 3 add hard drive member raid 6 * 8 raid 6 * 6 1 add hard drive member raid 6 * 7 raid 6 * 6 2 add hard drive member raid 6 * 8 raid 6 * 7 1 add hard drive member raid 6 * 8 raid 10 * 4 2 add hard drive member raid 10 * 6 raid 10 * 4 4 add ...

  • Page 225

    225 expansion raid 6 * 5 1 online raid capacity expansion raid 6 * 5 raid 6 * 6 1 online raid capacity expansion raid 6 * 6 raid 6 * 7 1 online raid capacity expansion raid 6 * 7 raid 6 * 8 1 online raid capacity expansion raid 6 * 8 raid 10 * 4 1 online raid capacity expansion raid 10 * 4 raid 10 *...

  • Page 226

    226 migration single * 1 4 online raid level migration raid 6 * 5 single * 1 5 online raid level migration raid 6 * 6 single * 1 6 online raid level migration raid 6 * 7 single * 1 7 online raid level migration raid 6 * 8 single * 1 3 online raid level migration raid 10 * 4 single * 1 5 online raid ...

  • Page 227

    227 raid 1 * 2 4 online raid level migration raid 6 * 6 raid 1 * 2 5 online raid level migration raid 6 * 7 raid 1 * 2 6 online raid level migration raid 6 * 8 raid 1 * 2 2 online raid level migration raid 10 * 4 raid 1 * 2 4 online raid level migration raid 10 * 6 raid 1 * 2 6 online raid level mig...

  • Page 228

    228 hard disk s.M.A.R.T monitor the hard disk drives (hdd) health, temperature, and the usage status by hdd s.M.A.R.T. (self-monitoring analysis and reporting technology). The following information of each hard drive on the nvr is available. Field description summary display the hard drive s.M.A.R.T...

  • Page 229

    229 9.1.3 network tcp/ip (i) ip address configure the tcp/ip settings, dns server and default gateway of the nvr on this page. Click to edit the network settings. For the nvr with two lan ports, users can connect both network interfaces to two different switches and configure the tcp/ip settings. Th...

  • Page 230

    230 network speed select the network transfer rate according to the network environment to which the nvr is connected. Select auto negotiation and the nvr will adjust the transfer rate automatically. Obtain the ip address settings automatically via dhcp if the network supports dhcp, select this opti...

  • Page 231

    231 note: • do not enable dhcp server if there is one the local network to avoid ip address conflicts or network access errors. • the dhcp server option is available to ethernet 1 only when both lan ports of a dual lan nvr are connected to the network and ethernet 1 is assigned with a fixed ip. Star...

  • Page 232

    232 note: • please contact the isp or network administrator for the ip address of the primary and the secondary dns servers. When the nvr plays the role as a terminal and needs to perform independent connection, for example, bt download, enter at least one dns server ip for proper url connection. Ot...

  • Page 233

    233 correctly to maintain high availability. To use port trunking on the nvr, make sure at least two lan ports of the nvr have been connected to the same switch and the settings described in sections (i) and (ii) have been configured. Follow the steps below to configure port trunking on the nvr: 1 ....

  • Page 234

    234 3. Select a port trunking group to use. Click “apply”. 4. Click “here” to connect to the login page..

  • Page 235

    235 5. Click the edit button under “ip address” to edit the network settings. Note: make sure the ethernet interfaces are connected to the correct switch and the switch has been configured to support the port trunking mode selected on the nvr. The port trunking options available on the nvr: field de...

  • Page 236

    236 outgoing packets between the ethernet interfaces, using the same one for each specific destination when possible. It transmits based on the selected transmit hash policy. The default policy is a simple slave count operating on layer 2 where the source mac address is coupled with destination mac ...

  • Page 237

    237 balance-alb (adaptive load balancing) balance-alb is similar to balance-tlb but also attempts to redistribute incoming (receive load balancing) for ipv4 traffic. This setup does not require any special switch support or configuration. The receive load balancing is achieved by arp negotiation sen...

  • Page 238

    238 9.1.4 security security level specify the ip address or the network domain from which the connections to the nvr are allowed or denied. When the connection of a host server is denied, all the protocols of that server are not allowed to connect to the nvr. After changing the settings, click “appl...

  • Page 239

    239.

  • Page 240

    240 9.1.5 hardware configure the hardware functions of the nvr. General enable configuration reset switch when this function is turned on, you can press the reset button for 3 seconds to reset the administrator password and the system settings to default. The disk data will be retained. System basic...

  • Page 241

    241 • system port: 80 (system service port). • security level: low (allow all connections). • lcd panel password: (blank)*. *this feature is only provided by the nvr models with lcd panels. Advanced system reset (10 sec) after pressing the reset button for 10 seconds, you will hear two beeps at the ...

  • Page 242

    242 * this function is disabled by default. Buzzer enable alarm buzzer turn on this option to allow the alarm buzzer to beep when certain system operations (startup, shutdown, or firmware upgrade) are executed or system events (error or warning) occur..

  • Page 243

    243 smart fan smart fan configuration: • enable smart fan (recommended) select to use the default smart fan settings or define the settings manually. When the system default settings are selected, the fan rotation speed will be automatically adjusted when the nvr temperature, cpu temperature, and ha...

  • Page 244

    244 9.1.6 power power recovery configure the nvr to resume to the previous power-on or power-off status, turn on, or remain off when the ac power resumes after a power outage..

  • Page 245

    245 9.1.7 notification smtp server the nvr supports email alert to inform the administrator of system errors and warning. To receive the alert by email, configure the smtp server. • select an email account: specify the type of email account you would like to use for email alerts. • email: enter emai...

  • Page 246

    246 alert notification select the type of instant alert the nvr will send to the designated users when system events (warning/error) occur. E-mail notification settings specify the email addresses (maximum 2) to receive instant system alert from the nvr..

  • Page 247

    247 9.1.8 firmware update live update select “automatically check if a newer version is available when logging into the nvr web administration interface” to allow the nvr to automatically check if a new firmware version is available for download from the internet. If a new firmware is found, you wil...

  • Page 248

    248 firmware update note: if the system is running properly, you do not need to update the firmware. Before updating the system firmware, make sure the product model and firmware version are correct. Follow the steps below to update firmware: 1. Download the release notes of the firmware from the qn...

  • Page 249

    249 2. Login the nvr as an administrator. 3. Browse and select the firmware for the nvr. Click “start” to update the system. Note: the nvr servers of the same model on the same lan can be updated by the finder at the same time. Administrator access is required for system update..

  • Page 250

    250 9.1.9 backup/restore backup/restore settings back up system settings to back up all the settings, including the user accounts, server name, network configuration and so on, click “backup” and select to open or save the setting file. Restore system settings to restore all the settings, click “bro...

  • Page 251

    251 restore to factory default to reset all the system settings to default, click “reset” and then click “ok”. Caution: when “reset” is pressed on this page, all the disk data, user accounts, shared folders, and system settings will be cleared and restored to default. Always back up all the importan...

  • Page 252

    252 9.1.10 external device external storage the nvr supports external usb storage devices* for backup and data storage. Connect the external storage device to a usb interface of the nvr, when the device is successfully detected, the details will be shown on this page. Storage information select a st...

  • Page 253

    253 format the external storage device can be formatted as ext3, ext4, fat32, ntfs, or hfs+ (mac only) file system. Click “format” and select the option from the drop-down menu. The nvr supports external drive encryption. To encrypt an external storage device, click “encryption”. Select the encrypti...

  • Page 254

    254 eject “eject” offers two different options. “disconnect disk partition” allows you to remove a single disk partition or a disk drive in a multi-drive enclosure. “remove external device” allows you to disconnect external storage devices without the risk of losing any data when the device is remov...

  • Page 255

    255 note: the external storage device cannot be locked if a real-time or scheduled backup job is running on the device. To disable the backup job, go to “control panel” > “external device” > “external storage” 1. To lock an encrypted external storage device, click “encryption management”. 2. Select ...

  • Page 256

    256 unlock the device 1. To unlock an encrypted external storage device, click “encryption management”. 2. Select “unlock this device”. Click “next”..

  • Page 257

    257 3. Enter the encryption password or upload the key file. Select “save encryption key” to save the password in a hidden location on a hard drive of the nvr. The nvr will unlock the encrypted external storage device automatically every time the device is connected. Click “next”. Manage the encrypt...

  • Page 258

    258 3. Select to change the encryption password or download the encryption key file to the local pc. Click “next”..

  • Page 259

    259 ups by enabling the ups (uninterruptible power supply) support, you can protect your nvr from abnormal system shutdown caused by power disruption. In the event of a power failure the nvr will shut down automatically or enter auto-protection mode by probing the power status of the connected ups u...

  • Page 260

    260 snmp-based ups. 2. Select the option “enable ups support”. 3. Select “apc ups with snmp management” from the “protocol” drop down menu. 4. Enter the ip address of the snmp-based ups. 5. Choose between whether the nvr will shut down or enter auto-protection mode after ac power fails. Specify the ...

  • Page 261

    261 connected to the ups by a usb cable. 4. Choose between whether the nvr will shut down or enter auto-protection mode after ac power fails. Specify the time in minutes that the nvr should wait before executing the option you have selected. After the nvr enters auto-protection mode, the nvr resumes...

  • Page 262

    262 mode after ac power fails. Specify the time in minutes that the nvr should wait before executing the option you have selected. After the nvr enters auto-protection mode, the nvr resumes the previous operation status when the power restores. 6. Click “apply all” to confirm. Note: to allow the ups...

  • Page 263

    263 • if the nvr is powered off, it will remain off. Difference between auto-protection mode and power-off mode mode advantage disadvantage auto-protection mode the nvr resumes after power recovery. If the power outage lasts until the ups is turned off, the nvr may suffer from abnormal shutdown. Pow...

  • Page 264

    264 9.1.11 system status system information view the summary of system information such as the server name, memory, firmware and system up time on this page. Network status view the current network settings and statistics on this page and they are displayed based on network interfaces. Click the up ...

  • Page 265

    265 resource monitor you can view the cpu usage, disk usage, and bandwidth transfer statistics of the nvr on this page. • cpu usage: this tab shows the cpu usage of the nvr. • memory usage: this tab shows the memory usage of the nvr by real-time dynamic graph..

  • Page 266

    266 • disk usage: this tab shows the disk space usage of each disk volume and its shared folders. • bandwidth usage: this tab provides information about bandwidth transfer of each available lan port of the nvr..

  • Page 267

    267 • process: this tab shows information about the processes running on the nvr..

  • Page 268

    268 9.1.12 system logs recording statistics the nvr can store 10,000 recent event logs, including warning, error, and information messages. If the nvr does not function correctly, refer to the event logs for troubleshooting. System connection logs the nvr supports recording http, ftp, telnet, ssh, a...

  • Page 269

    269 start logging: turn on this option to archive the connection logs. The nvr generates a csv file automatically and saves it to a specified folder when the number of logs reaches the upper limit. The file-level access logs are available on this page. The nvr will record the logs when users access,...

  • Page 270

    270 tip: you can disconnect the ip connection, add it to the blocked ip list and select how long you want it to be blocked. Advanced log search advanced log search is provided to search for system event logs, system connection logs and online users based on user preferences. First, specify the log t...

  • Page 271

    271 9.2 privilege settings the nvr supports 3 types of users: 1. Administrator the system default administrator accounts are ‘admin’ and ‘supervisor’ (default password: admin). Both of them have the rights of system administration, monitoring, and playback. The administrators cannot be deleted. They...

  • Page 272

    272 create a user to create a user on the nvr, click “create”. Follow the instructions of the wizard to complete the details..

  • Page 273

    273 9.3 network services 9.3.1 win microsoft networking to allow access to the nvr on microsoft windows network, enable file service for microsoft networking. Specify also how the users will be authenticated. Advanced options.

  • Page 274

    274 wins server: if the local network has a wins server installed, specify the ip address. The nvr will automatically register its name and ip address with wins service. If you have a wins server on your network and want to use this server, enter the wins server ip. Do not turn on this option if you...

  • Page 275

    275 • file station: domain+username • afp: domain+username when you turn on this option, the users can use the same login name format (domain\username) to connect to the nvr via afp, ftp, and file station. Automatically register in dns: when this option is turned on and the nvr is joined to an activ...

  • Page 276

    276 protocol type: select to use standard ftp connection or ssl/tls encrypted ftp. Select the correct protocol type in your client ftp software to ensure successful connection. Unicode support: turn on or off the unicode support. The default setting is no. If your ftp client does not support unicode...

  • Page 277

    277 function. When this option is turned on, the nvr replies the ip address you specify or automatically detects the external ip address so that the remote computer is able to connect to the ftp server..

  • Page 278

    278 chapter 10. Qnap applications 10.1 myqnapcloud service the myqnapcloud service is a function which provides host name registration, mapping of the dynamic nvr ip to a domain name, and auto port mapping of upnp router on the local network. Use the myqnapcloud wizard to register a unique host name...

  • Page 279

    279 2. Click “start”. 3. Please use your myqnapcloud id(qid) and password to login. (click "create myqnapcloud account" if you don't have myqnapcloud account.).

  • Page 280

    280 4. Enter a name to register your nvr and click “next”..

  • Page 281

    281 5. The wizard will configure your router automatically..

  • Page 282

    282 6. Review the summary page and click “finish” to complete the wizard..

  • Page 283

    283 manage and configure your myqnapcloud account click “manage myqnapcloud account” on top of the page after launching myqnapcloud or log into your account at http://www.Myqnapcloud.Com ..

  • Page 284

    284 after click your login id(qid) and password in “sign in” , you can enter your device name in “enter device name” to search your devices. Or you can select “my devices” from the drop down menu in left side to review all your device published services and details, including the name, ddns address,...

  • Page 285

    285 or, select button “my account” in top left corner to check your profile, change your password and monitor your account activity..

  • Page 286

    286.

  • Page 287

    287 access nvr services via the myqnapcloud website to access the nvr services via the myqnapcloud website, specify the nvr you registered with in the search box and click search button in the right. The published public nvr services will be listed..

  • Page 288

    288 enter the access code to browse private services. After entering the user name and access code, you can browse private services. Note: for configuration on private nvr services, please refer to the ddns/cloud portal section later in this chapter. Auto router configuration in “remote access servi...

  • Page 289

    289 note: if there is more than one router on the network, only the one which is set as the default gateway of the nvr will be detected. Click “rescan” to detect the router if no upnp router is found on the local network and “diagnostics” to check the diagnostic logs. If the upnp router is incompati...

  • Page 290

    290 select the nvr services to be allowed for remote access in section “forwarded services”. Then click “apply to router”. The nvr will configure the port forwarding on the upnp router automatically. You will then be able to access the nvr services from the internet. Note: • if more than two nvr are...

  • Page 291

    291 by enabling the nvr services in this step, they are opened for remote access even if they are not published. Enable the my ddns service in “remote access service” and the nvr will notify the myqnapcloud server automatically if the wan ip address of the nvr has changed. To use the myqnapcloud ser...

  • Page 292

    292 set myqnapcloud access code for private services: enter a code of 6-16 characters (a-z, a-z, 0-9 only). The code is required when nvr users attempt to view the private nvr services on the myqnapcloud website. Note: if a disabled nvr service is published, the service will not be accessible even t...

  • Page 293

    293 then click “apply” to save the settings. To send the instructions of the myqnapcloud service to users via email, select the user(s) and click the “send invitation” button..

  • Page 294

    294 note: to use this function, the mail server settings must be properly configured in “control panel” > “system settings” > “notification” > “smtp server”. Enter the email address. Click “send”..

  • Page 295

    295 10.1.2 cloud services amazon s3 amazon s3 (simple storage service) is an online storage web service provided by amazon web services. Qnap viostor nvr supports amazon s3 to allow the users to back up the data from the nvr to amazon s3, or download it from amazon s3 to the nvr at anytime. Besides,...

  • Page 296

    296 check your access keys(access key id and secret access key). Click “create new access key” if you don’t have access keys. Create remote replication job on amazon s3 for using remote replication job on amazon s3, you must have one amazon s3 account first. You can refer to section “create your own...

  • Page 297

    297 step2: enter the job name. Step3: select usage type (upload or download) from the dropdown menu. Then input the access key, private key and remote path. A bucket is the root directory on amazon s3. You can do remote host testing by clicking "test". Other settings are optional. Note: to use this ...

  • Page 298

    298 step4: specify the local path as network share/ directory. Select the network share from dropdown menu and input the directory..

  • Page 299

    299 step5: specify your replication schedule..

  • Page 300

    300 step6: click "finish" to complete the setup..

  • Page 301

    301 upon successful job creation you will see the status of the replication job(s). You can edit or delete them if necessary..

  • Page 302

    302 10.2 file station the file station allows the users to access the nvr on the internet and manage the files by a web browser. Number item description 1 search search by name, type(music, movie, photo...) or select advanced search 2 view mode change the view mode 3 create folder create a folder in...

  • Page 303

    303 you can upload, download, rename, move, copy, or delete the files and folder on the nvr. Uploading files to use this feature, install adobe flash plug-in for your web browser. 1. Select a folder and click . 2. Click “browse” to select the file(s). 3. Select to skip or overwrite the existing file...

  • Page 304

    304 note: the maximum size of a file that can be uploaded to the nvr by the file station is 2gb without java plug-in. Downloading files 1. Select a file or folder to download. 2. Right click the mouse and select “download” to download the file. Please note that if all files within a folder are selec...

  • Page 305

    305 renaming files or folders: 1. Select a file or folder to rename. 2. Right click the mouse and select “rename” to rename the file. 3. Enter the new file or folder name and click “ok”. Copying files or folders 1. Select the files or folders to copy. 2. Click . 3. Click the destination folder. 4. C...

  • Page 306

    306 the file station supports smart search of files, sub-folders, and folders on the nvr. You can search a file or folder by all or part of the file or folder name, or by the file extension..

  • Page 307

    307 10.3 app center the app center is a digital platform for distribution of nvr apps. Users can search for, install, remove and update apps developed by qnap or third party apps through the app center to expand the services and add new features on the nvr. Starting app center the app center can be ...

  • Page 308

    308 4 install manually browse to upload and install a qpkg add-on manually. 5 sort sort apps by category, name or release date. Left panel • my apps: list apps that are currently installed on the nvr. • all apps: list all apps that can be installed on the nvr. Using app center searching apps to sear...

  • Page 309

    309 offline installation to install apps when the nvr is offline or beta apps that are not officially available on the qnap app server, users can download the app application (*.Qpkg) from the qnap security website ( http://www.Qnapsecurity.Com/ ) or forum ( http://forum.Qnapsecurity.Com/index.Php )...

  • Page 310: (Qscm Lite)

    310 chapter 11. Qnap surveillance central management (qscm lite) 11.1 introduction qnap surveillance central management lite (referred to as “qscm lite” in the following context) is a pioneering, powerful and free app supported by qnap viostor nvr (with firmware qvr 5.0 and above), that turns your n...

  • Page 311

    311 step 2: go to all apps. Step 3: click “add qscm lite to qvr”.

  • Page 312

    312 step 4: start downloading qscm lite step 5: after qscm lite has been downloaded, the system will automatically install qscm lite..

  • Page 313

    313 step 6: when the option to “open” appears, qscm lite has been successfully installed. Step 7: qscm lite will now be listed in my apps, with the default open status. Qvr 5.0 is now a cms server..

  • Page 314

    314 qscm lite can be turned off to disable the cms server function if needed. Offline installation if the nvr is not connected to the internet, an offline installation is available. Step 1: download qscm lite from the qnap security website ( http://www.Qnapsecurity.Com/download.Asp ) . Step 2: unzip...

  • Page 315

    315 step 4: click "install manually" step 5: find the unzipped qscm lite, and click [install].

  • Page 316

    316 step 6: click ok step 7: the nvr will then install qscm lite.

  • Page 317

    317 step 8: click ok step 9: qscm lite will now be listed in my apps, with the default open status. Qvr 5.0 is now a cms server. If needed, qscm lite can be turned off to disable the cms server function..

  • Page 318

    318 11.2.3 installation reminders and suggestions  qscm lite can only be installed to qnap nvr with firmware version 5.0 or above.  when enabling qscm lite on qvr 5.0, you have 2 options: 1. Do not record camera footage to this server, and have it act as a pure cms server. 2. Keep recording camera...

  • Page 319

    319 step 2: go to the app center on the qvr 5.0 desktop. Or, the main menu of qvr 5.0 step 3: click on the qscm lite icon to go to the qscm lite login page.

  • Page 320

    320 step 4: the system will automatically redirect to the qscm lite login page, and you can log in by using the default username/password (admin/admin). Step 5: the first page you will see after logging into qscm lite is the live view page. Before you have configured qscm lite, no camera feedback wi...

  • Page 321

    321 step 6: to configure qscm lite, go to the configuration page. Step 7: for how to configure qscm lite, please refer to section 3.5 configure cms client of the viostor cms user manual . Note:  viostor cms is a high-performance turnkey cms solution. The cms server supports up to a maximum of 128 m...

  • Page 322

    322 the qnap viostor nvr series and also supports a variety of brand-name ip cameras. For detailed viostor cms information, please refer to: http://www.Qnapsecurity.Com/pro_detail_featurecms.Asp?P_id=273 11.3.2 usability reminder and suggestions  if you have the server performing as both a cms and ...

  • Page 323

    323 number of monitors supported 4 8 maximum number of client registration 32 unlimited key feature multi-server enhancement centralized monitoring and management the qscm lite client specification is mostly synchronized with the viostor cms client specification  the specification difference betwee...

  • Page 324: Chapter 12.  Lcd Panel

    324 chapter 12. Lcd panel * this section is applicable to the nvr models with an lcd panel only. The nvr provides a handy lcd panel for users to perform the disk configuration and view the system information. When the nvr has started up, the server name and the ip address will be shown: n v r 5 f 4 ...

  • Page 325

    325 for example, when five hard drives have been installed, the lcd panel shows: c o n f i g . D i s k s ? → r a i d 5 press the ‘select’ button to browse more options, e.G. Raid 6. Press the ‘enter’ button and the following message shows. Press the ‘select’ button to select ‘yes’ to confirm. C h o ...

  • Page 326

    326 view the system information by the lcd panel when the lcd panel shows the server name and the ip address, press the ‘enter’ button to enter the main menu. The main menu consists of the following items: 1. Tcp/ip 2. Physical disk 3. Volume 4. System 5. Shut down 6. Reboot 7. Password 8. Back 1. T...

  • Page 327

    327 2. Physical disk in physical disk, the following options are available: 2.1 disk info 2.2 back to main menu the disk info shows the temperature and the capacity of the hard disk drive. D i s k : 1 t e m p : 5 0 ° c s i z e : 2 3 2 g b 3. Volume this section shows the disk configuration of the nv...

  • Page 328

    328 4. System this section shows the system temperature and the rotation speed of the system fan. C p u t e m p : 5 0 ° c s y s t e m p : 5 5 ° c s y s f a n : 8 6 5 r p m 5. Shut down use this option to turn off the nvr. Press the ‘select’ button to select ‘yes’. Then press the ‘enter’ button to co...

  • Page 329

    329 system messages when the nvr encounters system error, an error message will be shown on the lcd panel. Press the ‘enter’ button to view the message. Press the ‘enter’ button again to view the next message. S y s t e m e r r o r ! P l s . C h e c k l o g s system message description sys. Fan fail...

  • Page 330

    330 chapter 13. Troubleshooting 1. The monitoring screen did not display. Please check the following: a. Check if the activex add-on has been installed when logging in the monitoring page of the nvr. Set the security level to ‘medium’ or lower in internet options of the ie browser. B. The nvr is tur...

  • Page 331

    331 be stopped temporarily and restart again shortly. 4. I cannot login the administration page of the nvr. Please check if you have the administrator authority. Only administrators are allowed to login the nvr. 5. The live video is not clear or smooth sometimes. A. The image quality may be restrict...

  • Page 332

    332 c. Install the latest version of finder from www.Qnapsecurity.Com . D. Run finder again to search for the nvr. Make sure all the firewall software on the computer have been turned off; or add the finder to the list of allowed programs in the firewall. E. If the nvr is not found, click ‘refresh’ ...

  • Page 333: Appendix A

    333 appendix a configuration examples environment 1: the nvr, the ip camera, and the monitoring pc are all on the same network ip address nvr 192.168.1.1 pc 192.168.1.100 camera 1 192.168.1.101 camera 2 192.168.1.102 camera 3 192.168.1.103 in the example, add the ip cameras to the nvr by entering th...

  • Page 334

    334 environment 2: the nvr and the ip camera are installed behind the router, while the monitoring pc is located remotely ip address mapped port on the router nvr 192.168.1.1 8000 camera 1 192.168.1.101 8001 camera 2 192.168.1.102 8002 camera 3 192.168.1.103 8003 router public ip 219.87.144.205 pc 1...

  • Page 335

    335 to allow a remote pc to connect to the nvr and the ip cameras, do the following: step 1. Set up the port mapping (virtual server) on the router. From forward to 219.87.144.205:8000 192.168.1.1:80 219.87.144.205:8001 192.168.1.101:80 219.87.144.205:8002 192.168.1.102:80 219.87.144.205:8003 192.16...

  • Page 336

    336 environment 3: the nvr and the ip camera are all located remotely ip address nvr 219.87.144.205 camera 1 61.62.100.101 camera 2 61.62.100.102 camera 3 61.62.100.103 in this example, add the ip camera to the nvr by adding its ip address to the ‘ip address’ settings. Note: if a particular port is ...

  • Page 337

    337 environment 4: the nvr and the ip camera are installed behind the router ip address nvr 1 192.168.1.101 nvr 2 192.168.1.102 nvr 3 192.168.1.103 router public ip 219.87.145.205 in the example, to allow a remote pc to connect to each nvr by ftp, do the following: step 1. Set up the port mapping (v...

  • Page 338

    338 technical support qnap provides dedicated online support and customer service via instant messenger. Online support: http://www.Qnapsecurity.Com/onlinesupport.Asp facebook: https://www.Facebook.Com/nvr.Qnap forum: http://forum.Qnapsecurity.Com technical support in the usa and canada: email: q_su...

  • Page 339

    339 gnu general public license version 3, 29 june 2007 copyright © 2007 free software foundation, inc. Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble the gnu general public license is a free, copyleft license for softwa...

  • Page 340

    340 developers that use the gnu gpl protect your rights with two steps: (1) assert copyright on the software, and (2) offer you this license giving you legal permission to copy, distribute and/or modify it. For the developers' and authors' protection, the gpl clearly explains that there is no warran...

  • Page 341

    341 to ‘modify’ a work means to copy from or adapt all or part of the work in a fashion requiring copyright permission, other than the making of an exact copy. The resulting work is called a ‘modified version’ of the earlier work or a work ‘based on’ the earlier work. A ‘covered work’ means either t...

  • Page 342

    342 the work with that major component, or to implement a standard interface for which an implementation is available to the public in source code form. A ‘major component’, in this context, means a major essential component (kernel, window system, and so on) of the specific operating system (if any...

  • Page 343

    343 that prohibit them from making any copies of your copyrighted material outside their relationship with you. Conveying under any other circumstances is permitted solely under the conditions stated below. Sublicensing is not allowed; section 10 makes it unnecessary. 3. Protecting users' legal righ...

  • Page 344

    344 license and any conditions added under section 7. This requirement modifies the requirement in section 4 to ‘keep intact all notices’. C) you must license the entire work, as a whole, under this license to anyone who comes into possession of a copy. This license will therefore apply, along with ...

  • Page 345

    345 noncommercially, and only if you received the object code with such an offer, in accord with subsection 6b. D) convey the object code by offering access from a designated place (gratis or for a charge), and offer equivalent access to the corresponding source in the same way through the same plac...

  • Page 346

    346 use in, a user product, and the conveying occurs as part of a transaction in which the right of possession and use of the user product is transferred to the recipient in perpetuity or for a fixed term (regardless of how the transaction is characterized), the corresponding source conveyed under t...

  • Page 347

    347 a) disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this license; or b) requiring preservation of specified reasonable legal notices or author attributions in that material or in the appropriate legal notices displayed by works containing it; or c) p...

  • Page 348

    348 however, if you cease all violation of this license, then your license from a particular copyright holder is reinstated (a) provisionally, unless and until the copyright holder explicitly and finally terminates your license, and (b) permanently, if the copyright holder fails to notify you of the...

  • Page 349

    349 under the previous paragraph, plus a right to possession of the corresponding source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts. You may not impose any further restrictions on the exercise of the rights granted or affirmed under ...

  • Page 350

    350 other readily accessible means, then you must either (1) cause the corresponding source to be so available, or (2) arrange to deprive yourself of the benefit of the patent license for this particular work, or (3) arrange, in a manner consistent with the requirements of this license, to extend th...

  • Page 351

    351 obligations, then as a consequence you may not convey it at all. For example, if you agree to terms that obligate you to collect a royalty for further conveying from those to whom you convey the program, the only way you could satisfy both those terms and this license would be to refrain entirel...

  • Page 352

    352 limited to, the implied warranties of merchantability and fitness for a particular purpose. The entire risk as to the quality and performance of the program is with you. Should the program prove defective, you assume the cost of all necessary servicing, repair or correction. 16. Limitation of li...