Quilter Steeliare Owner's Manual - Factory Service
12
Factory Service
To return an amplifier to Quilter Labs for service under the warranty
policy, please visit www.quilterlabs.com and fill out the Return Request
Form. If you do not have access to the website, you may send a request
by letter to Quilter Labs at 1700 Sunflower, Suite A, Costa Mesa, CA
92626. Please include the serial number of the amplifier and a copy of
your sales receipt. Instructions on how to send your amplifier will be
provided.
Do not attempt to open the amplifier and service it yourself. Any attempt
to service the amplifier by a non-authorized service technician may void
your warranty.
Excessive noise
•
At high gain settings, some audible hiss or whoosh is
normal.
•
Check your cables, guitar and other effects in the
signal chain.
Amp sounds garbled at all
volumes
•
Check speaker by temporarily trying an external
speaker. Caution: reduce MASTER volume until sound
level has been confirmed.
Desire clean tone, getting
too much overdrive
•
Turn down the GAIN control and turn up MASTER.
•
Confirm that MODE is not on 1+2.
•
Turn up LIMITER.
Desire overdrive tone, not
getting enough overdrive
•
Turn down MASTER until the desired overdrive is
obtained, then reset to desired loudness.
•
Turn up GAIN, and/or use MODE 1+2, until overdrive
is obtained.
•
Set LIMITER on zero (or bypass with footswitch).
•
Turn up guitar volume.
•
Try higher output pickups.
Tone sounds “dull” with
no high frequencies
•
Confirm EQ settings.
•
Check your guitar’s tone controls.
Amplifier Requires Service
If any of the below occur, immediately unplug the amplifier and refer to a service
technician.
•
Amplifier emits smoke
•
Amplifier is dropped or chassis is dented or bent
•
Liquid has been spilled into the amplifier
•
Loose parts inside the amplifier are heard
•
AC breaker trips