Setra Systems Super Count Operator's Manual - In Case of Difficulty
20
Setra Quick Count™ Operator's Manual
Appendix VI
In Case of Difficulty
Setra Quick Count scales are designed to be easy to use. If, however,
you have reached a state in which the scale will no longer follow your
instructions, you may wish to “ reset” the scale. It is possible to do
so by following this sequence.
1. Remove all weights from the pan.
2. Press the
clear
key.
3. Press the
zero
key.
If this procedure does not solve the problem, try briefly unplugging the
unit from its power source then plug the unit in again.
To print a copy of the scale's current setup information use the
following procedure. Connect the scale to a printer or computer via the
RS-232 serial port. Power up the scale and then hold the
key down
while the scale completes the countdown and displays the scale capacity,
i.e., -2-, -1-, C xxxxg. The scale will display “ rEF n.n” , the
software version while printing the current setup information. Press
the
clear
key twice to return to the normal weighing mode.
If the scale does not return to normal operation, you may want to
completely reset the scale's battery backed memory. This will cause all
of the user setups to return to the factory defaults and WILL ERASE ANY
SPAN CALIBRATION that may have been performed. To reset the scale's
battery backed memory use the following procedure:
1. Remove power from the scale via the scale's power switch (if equipped
with one) or by unplugging the AC adaptor.
2. Hold down the
sample size
and
keys simultaneously.
3. While holding these two keys down, restore power to the scale. This
puts the scale in the diagnostic mode.
4. The scale will display “ d-noS” . Press the
clear
key. The scale will
now perform tests to verify its operation and reset all of the setups
to the factory defaults. The scale will then display “ PASS” .
5. Press the
clear
key. The scale will now perform the normal segment
test, capacity and count down displays.
If the unit displays any unusual messages during the warm-up period, or
does not return to normal operation, contact an Authorized Setra Service
Center or Setra Systems, Inc., as service may be required.
If the scale displays the “ bUSY” message for an extended period of
time, or the displayed reading is unstable, too much vibration or draft
may be present. Relocate the scale away from the source of vibration or
shield the scale from draft in order to correct this condition. If
vibration or draft is not the cause of the instability, service may be
required.