SmartPay D200 Wi-Fi User Manual - Contactless Payments
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For EFTPOS terminal issues contact the 24/7 TECHNICAL HELPDESK SUPPORT 1800 433 876 - Option 2
Contactless transactions are fast, convenient and can increase payment security, as the card never has
to leave the cardholder’s possession to complete the transaction. However contactless payment is not
supported for all transaction types and you cannot present the customer card before the transaction
amount is entered into the terminal.
If you have contactless functionality enabled with your merchant bank and your customer’s card is
contactless enabled, or they are using a digital wallet such as Apple Pay, please follow the procedure
below after you confirm the amount of the transaction.
If the Blue indicator LED lights up, then contactless payment is an option and you should pass the
terminal to the customer to present their card.
The customer should present their card (or smartphone) with the chip above the display near to the
Blue indicator (approx. 1-2 cm away near the top of the screen works best).
If the card is incorrectly read or placed before the terminal is ready, the Red indicator LED will flash and
the screen prompt will display
PLEASE REMOVE CARD
or
PLEASE PRESENT CARD AGAIN
. Remove
card and wait for the Blue indicator before trying to present the card again.
When you hear the BEEP remove the card and check the terminal screen for transaction
APPROVED
/
DECLINED
message. If the transaction amount is above the PIN (CVM) limit set by the merchant bank
the cardholder may be prompted for their PIN or a signature to complete the transaction.
CONTACTLESS PAYMENTS
PURCHASE
$10.00
OR INSERT/SWIPE CARD
PLEASE PRESENT
CARD AGAIN
If you have Contactless (Tap and Go) payment enabled on your EFTPOS Terminal