Talkswitch TS-480i Installation Manual - Troubleshooting
18
Model TS-480i Installation Guide
Troubleshooting
Troubleshooting
Why is my handset not working?
Check to ensure that the handset cord is fully connected to both the phone
and handset. For more information, see “Connecting a Handset or
Headset.”
Why is my speakerphone not working?
If you press
d /f
and the speaker light flashes and you do not hear dial
tone, the Set Audio option has been used to set up the phone for headset
use; press
d /f a second time. If the light goes out, the phone is set up to
be used only with a headset or handset. If the light stays on steady and you
hear dial tone, you can alternate between the speakerphone and the
headset by pressing
d /f. For more information, see “Customizing your
Phone.”
Why is my display blank?
Ensure that power is being provided to your phone. If your Network does
not provide Inline power over Ethernet, you can obtain an additional
accessory, the a PoE inline power injector, to provide power over
Ethernet locally to your phone. For more information, see “Connecting
to the Network and to Power.”
Why can I only see four options on the display?
The telephone screen shows four options at a time. To see more, press the
down arrow button
s.
How do I remove the stand from the phone?
Place one hand on top of the phone, and place the other hand on the top of
the stand. Pull the stand away from the telephone. You will have to pull
quite forcefully, but this will not break the stand.
Can I turn the light on the screen off?
No. You can only adjust the contrast of the display.
Why does the telephone wobble?
Make sure the cords are routed properly through the stand, as indicated
in the Installation section. Check that the stand has been properly snapped
into place.
What is a softkey?
There are three keys on both the left and right side of the display. They do
different things, depending on the command displayed next to them. For
more information, see “Softkeys.”