Tapco Link.MIDI Owner's Manual - 1-877-827-2669,
10
APPENDIX A: SERVICE INFORMATION
Warranty Service
Details concerning Warranty Service are spelled out in the Warranty
section on pages 14-15.
If you think your TAPCO Link.MIDI 4x4 has a problem, please do
everything you can to confirm it before calling for service. Doing so might
save you from the deprivation of your Link.MIDI 4x4 and the associated
suffering.
These may sound obvious to you, but here are some things you can
check. Read on.
Troubleshooting
No Power
• Our favorite question: Is it plugged in? Make sure the USB cable
is connected between your computer and the Link.MIDI 4x4. The
computer must be on to provide power to the Link.MIDI 4x4 over the
USB connection.
• Is the POWER LED illuminated? If not, try connecting the Link.MIDI
4x4 to another USB port on the computer (if available).
Lonely? Looking for that special someone?
Do you have a question about your TAPCO Link.USB 4x4?
Please call our Technical Support chaps at
1-877-827-2669,
Monday to Friday, from 7 am to 5 pm PST.
After hours, visit www.tapcogear.com and look under
Contact Us,
or e-mail us at techmail@tapcogear.com