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  5. User And Installation Instructions Manual

Tapworks AD11 User And Installation Instructions Manual

Other manuals for AD11: User And Installation Manual

Summary of AD11

  • Page 1

    User and installer handbook tapworks softener models ultra 9, ad11, ad15 & ad15 infinity thank you for choosing tapworks to supply your soft water. We are confident that you will be pleased with your purchase and would encourage you to read this installation and instruction handbook thoroughly to en...

  • Page 2: Installation Information

    Installation information identifying major parts of your water softener 3 installation of your water softener 4 fitting the valves to existing pipework 7 fitting the inlet/outlet hoses 8 fitting drain and overflow hoses 10 connecting to electrics 11 programming the faceplate 12 finishing installatio...

  • Page 3: Installation Information

    3 3 identifying major parts of your water softener please remember – only use tablet or pellet salt in your softener! Control valve cover and electronic faceplate salt lid water softener valve and motor rim brine well and cover overflow connection salt cabinet 1 3 6 7 5 2 4 installation information ...

  • Page 4

    4 installation of your water softener warning: failure to meet the following requirements can cause damage to the water softener, or restrict its operation. We recommend your water softener is professionally installed. Your installation must conform to water and electrical regulations and local plum...

  • Page 5

    5 installation of your water softener (cont) drain hose - with pressure of 3 bar, the maximum drain run is 3m with a constant fall before entering an air gap - the maximum height above the softener should be not more than 2m - the drain hose must enter the regulation air gap to prevent back fill. - ...

  • Page 6

    6 water softener plumbing connections.

  • Page 7

    7 fitting the valves to the existing plumbing note: if you need to remove the valve cover for ease of installation, remove salt lid, then simply release the two catches behind the valve cover and tilt top end towards you slowly, taking care not to pull off the wire connections. Please note that the ...

  • Page 8: Fitting The Inlet/out Hoses

    8 fitting the inlet/outlet hoses connect adaptor elbows to inlet/outlet hoses to avoid cross-threading we recommend fitting the adaptors elbows to the hoses first. For some installations this may not be possible. Fit the hose gaskets into the ends of the inlet/outlet hoses. Screw the adaptor elbows ...

  • Page 9

    9 fitting the inlet/outlet hoses connecting the hose to the inlet valve connect the hose to the inlet valve on the pipework. Insert the other end of the hose with the adaptor elbow into the inlet valve on the water softener. Push the adaptor elbow into the valve inlet as far as it will go. Secure wi...

  • Page 10

    10 fitting drain and overflow hoses drain outlet/overflow connection see page 5 on drain and overflow before fitting. Cut tubing for drain and overflow to the required lengths. Fitting overflow hose insert the rubber grommet into the overflow socket situated 2/3 of the way up the rear of the water s...

  • Page 11: Connecting to Electrics

    11 connecting to electrics electrical installation the water softener works on a 24 volt, 50hz electric power supply. You must use the transformer supplied into a 240 volt outlet only. Be sure that the electrical outlet you plug the transformer into is inside, as the transformer is not designed for ...

  • Page 12: Programming Faceplate

    12 programming faceplate you will need to programme the faceplate with the time and hardness of the water. When the transformer is first plugged in, the display will flash 12.00am. Note: each time you press a button on the fascia panel display, a beeper sounds. One beep signals that a change is acce...

  • Page 13: Programming The Faceplate

    13 programming the faceplate water hardness ppm unit setting (170) 10 (190) 11 (200) 12 (220) 13 (240) 14 (255) 15 (270) 16 (290) 17 (300) 18 (325) 19 (340) 20 (360) 21 (380) 22 (400) 23 (420) 24 (440) 25 (460) 30 (480) 30 (500) 35 please remember – only use tablet or pellet salt in your softener! S...

  • Page 14

    14 programming the faceplate (cont) set the recharge time the display will flash 02.00 recharge time, which is the pre-set factory setting. If you wish to change this time then proceed as follows: (if not, press select. Programming is complete). Note: 2.00am is chosen because any household water use...

  • Page 15: Finishing Installation

    15 finishing installation 6 the complete recharge process will take about 1 hour. As the recharge finishes water will run to drain. Check your drain connections 7 softened water will gradually replace the hard water in the storage tank over a period of normally 7 days. However, this can take longer ...

  • Page 16: User Information

    16 if you should experience any difficulty with your water softener,please refer to the problem solving checklist at the back of this handbook. For service, support or technical advice please call our service desk on 0870 429 9019. Please make sure you know the modeland serial number of your unit be...

  • Page 17: User Information

    17 user information after installation now your tapworks water softener is installed, you can start to enjoy the benefits of soft water. Your tapworks water softener is automatic, there is nothing you need to do but keep it topped up with tablet/pellet salt. Do not use granular or block salt. (see s...

  • Page 18: User Information (Cont)

    18 user information (cont) salt usage because your automatic demand water softener uses proportional brining, more frequent recharges are not at the expense of high salt usage. If you are a household with low water usage you will find after a few months that your water softener will become increasin...

  • Page 19: User Information (Cont)

    19 user information (cont) power cuts if the electrical power to the water softener is interrupted, the time display will be blank, but the ‘memory’ built into the electronics will keep the correct time for up to 48 hours. The water softener will not recharge but will pass softened water. In the cas...

  • Page 20: Manual Recharge

    20 manual recharge to recharge tonight – the unit can be programmed to recharge at the next pre-programmed time, regardless of its remaining capacity. Simply press the touch/hold button once. Recharge tonight will flash on the display. To cancel recharge tonight, press the touch/hold button once and...

  • Page 21: Problem Solving

    21 problem solving if you are experiencing poor water flow, please check all plumbing first, as it is extremely rare for a softener to cause flow rate problems. Save money by ensuring an engineer is not called out unnecessarily. However, if the solution to the problem is not successful, please call ...

  • Page 22: Problem Solving (Cont)

    22 problem solving (cont) checklist solution page no. Problem: excessive salt usage 1. Check the hardness. 1. Reduce the unit setting if incorrect 13 problem: no water in cabinet or very low 1. This is quite normal. Unlike conventional water softeners only a few inches of water is at the bottom of t...

  • Page 23

    23 guarantee, service & general information all tapworks domestic water softeners are fully covered by one year parts and labour guarantee against manufacturing defects from the date of purchase. This guarantee does not affect the statutory rights of the consumer. Any faults which are not attributab...

  • Page 24

    Direct service line: 0870 429 9019 / 01494 48 48 48 www.Tapworks.Co.Uk as part of our policy of ongoing research and development, we reserve the right to alter design and specification without prior notice. Part no: 300506 05/15.