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  5. User And Installation Manual

Tapworks AD11 User And Installation Manual

Summary of AD11

  • Page 1

    User and installer handbook tapworks softener models ultra 9, ad11 & ad15 thank you for choosing tapworks to supply your soft water. We are confident that you will be pleased with your purchase and would encourage you to read this installation and instruction handbook thoroughly to ensure maximum pe...

  • Page 3

    Identifying major parts of your water softener please remember – only use tablet or pellet salt in your softener! 2 1 control valve cover and electronic faceplate 2 salt lid 3 salt cabinet 4 water softener valve and motor 5 brine well and cover 6 overflow connection 7 rim note serial number is requi...

  • Page 4: (Cont)

    Identifying major parts of your water softener (cont) 3 easy install tees 1 pair g1038 (incorporates check valve) by pass set (3 valves) 1 set b505 (1) b534 (2) 15mm reducer (if required) 2 39845 inlet/outlet hoses 2 803189 hose gaskets 4 803188 adaptor elbows 2 7255583 description quantity installa...

  • Page 5: (Cont)

    Installation of your water softener (cont) 4 planning and siting the installation the installation of a water softener is relatively easy, but we recommend that this work is undertaken by a plumber or an experienced diy handyman. Where possible the water softener should be sited close to the rising ...

  • Page 6: (Cont)

    Installation of your water softener (cont) specification requirements maximum water temperature 49°c (120°f) maximum daytime working pressure 4.76 bar (70 psi) minimum working pressure 1.7 bar (25 psi) minimum system flow 0.06m 3 /hr maximum system flow 3.18m 3 /hr if a pressure-reducing valve is re...

  • Page 7

    Step-by-step guide to plumbing the softener please remember – only use tablet or pellet salt in your softener! 6 note: if you need to remove the valve cover for ease of installation simply release the two catches behind the valve cover and tilt top end towards you slowly, taking care not to pull off...

  • Page 8: (Cont)

    Step-by-step guide to plumbing the softener (cont) fit the inlet and outlet adaptor elbows remove the plastic plug from the outlet port on the water softener valve, if present. Adaptor elbows are pre-fitted with a single ‘o’ ring to the outer groove. Push the adaptors into the valve inlet as far as ...

  • Page 9: (Cont)

    Step-by-step guide to plumbing the softener (cont) please remember – only use tablet or pellet salt in your softener! 8 secure the adaptor elbow snap the two large adaptor clips into place,from the top down (see top illustration opposite). Be sure they snap firmly into place so that the adaptors wil...

  • Page 10: (Cont)

    Step-by-step guide to plumbing the softener (cont) electrical installation the water softener works on a 24 volt, 50hz electric power supply. You must plug the transformer into a 240 volt outlet only. Be sure that the electrical outlet you plug the transformer into is inside, as the transformer is n...

  • Page 11

    Programming the ultra 9 faceplate if you should experience any difficulty with your water softener, please refer to the problem solving checklist at the back of this handbook. This will help to prevent unnecessary cost and inconvenience. For service, support or technical advice please call our servi...

  • Page 12: Setting Up

    Programming the ultra 9 faceplate please remember – only use tablet or pellet salt in your softener! 11 setting up your water softener has an advanced volume controlled system which allows you to achieve significant salt and water savings during recharge. Your softener features: a) an lcd display an...

  • Page 13: Programming

    Programming please remember – only use tablet or pellet salt in your softener! 12 programming the ultra 9 faceplate when the transformer is first plugged in, the display will flash 12.00am. Note: each time you press a button on the fascia panel display, a beeper sounds. One beep signals that a chang...

  • Page 14: Programming

    Programming the ultra 9 faceplate please remember – only use tablet or pellet salt in your softener! 13 programming (cont) to increase or decrease the displayed number to your required setting use the s or t buttons. Once the required setting is displayed it may be set by pushing the set button once...

  • Page 15: User Information

    User information please remember – only use tablet or pellet salt in your softener! 14 programming the ultra 9 faceplate the unit can be programmed to recharge at the next pre-programmed time, regardless of its remaining capacity. This is particularly beneficial to ensure a sufficient softened water...

  • Page 16: User Information

    Programming the ultra 9 faceplate please remember – only use tablet or pellet salt in your softener! 15 user information (cont) household water usage information to access these features, press the data button, until desired information is displayed. The information is shown below the clock. Softene...

  • Page 17: User Information

    User information (cont) please remember – only use tablet or pellet salt in your softener! 16 programming the ultra 9 faceplate power cuts if the electrical power to the water softener is interrupted, the time display will be blank, but the ‘memory’ built into the electronics will keep the correct t...

  • Page 18: Diagnostic Data Transfer

    Programming the ultra 9 faceplate please remember – only use tablet or pellet salt in your softener! 17 diagnostic data transfer tapworks water softeners come fitted with our unique diagnostic data transfer system. Our automated service evaluation system enables your water softener to ‘talk’ directl...

  • Page 19: Finishing Installation

    Finishing installation please remember – only use tablet or pellet salt in your softener! 18 programming the ultra 9 faceplate your unit should now be fully plumbed and ready to use. Notes to the installer – before you leave 1 having programmed your unit you will wish to ensure that it is functionin...

  • Page 21: Programming The Ad11 & Ad15

    Programming the ad11 & ad15 faceplates if you should experience any difficulty with your water softener, please refer to the problem solving checklist at the back of this handbook. This will help to prevent unnecessary cost and inconvenience. For service, support or technical advice please call our ...

  • Page 22: Setting Up

    Programming the ad11 & ad15 faceplates please remember – only use tablet or pellet salt in your softener! 21 setting up your water softener has an advanced volume controlled system, which allows you to achieve significant salt and water savings during recharge: your unit features: a) an lcd display ...

  • Page 23: Programming

    Programming please remember – only use tablet or pellet salt in your softener! 22 when the transformer is first plugged in, the display will flash 12.00am. Note: each time you press a button on the fascia panel display, a beeper sounds. One beep signals that a change is accepted. If the beeper sound...

  • Page 24: Programming

    Programming to increase or decrease the displayed number to your required setting use the s or t buttons. Once the required setting is displayed it may be set by pushing the select button once more. Set the recharge time the display will flash 02.00 recharge time, which is the pre-set factory settin...

  • Page 25: User Information

    User information please remember – only use tablet or pellet salt in your softener! 24 to recharge tonight the unit can be programmed to recharge at the next pre-programmed time, regardless of its remaining capacity. This is particularly beneficial to ensure a sufficient softened water supply for an...

  • Page 26: User Information

    Programming the ad11 & ad15 faceplates please remember – only use tablet or pellet salt in your softener! 25 user information (cont) power cuts if the electrical power to the water softener is interrupted, the time display will be blank,but the ‘memory’ built into the electronics will keep the corre...

  • Page 27: Diagnostic Data Transfer

    Diagnostic data transfer please remember – only use tablet or pellet salt in your softener! 26 programming the ad11 & ad15 faceplates tapworks water softeners come fitted with our unique diagnostic data transfer system. Our automated service evaluation system enables your water softener to ‘talk’ di...

  • Page 28: Finishing Installation

    Finishing installation your unit should now be fully plumbed and ready to use. Notes to the installer – before you leave 1 having programmed your unit you will wish to ensure that the unit is functioning properly before you leave the site. 2 our service department will offer you advice. If you have ...

  • Page 29: Problem Solving

    Problem solving tapworks softener models ultra 9, ad11 & ad15 for service, support or technical advice please call our service desk on 0870 429 9019. Problem solving.

  • Page 30: Problem Solving

    Problem solving please remember – only use tablet or pellet salt in your softener! 29 problem solving (cont) if you are experiencing poor water flow, please check all plumbing first, as it is extremely rare for a softener to cause flow rate problems. Save money by ensuring an engineer is not called ...

  • Page 31: Problem Solving

    Problem solving (cont) please remember – only use tablet or pellet salt in your softener! 30 problem solving checklist solution page no. Problem: excessive salt usage 1. Check the hardness. 1. Reduce the unit setting if incorrect. 12 & 22 problem: no water in cabinet or very low 1. This is quite nor...

  • Page 32: (Cont)

    Problem solving please remember – only use tablet or pellet salt in your softener! 31 guarantee, service & general information (cont) all tapworks domestic water softeners are fully covered by one year parts and labour guarantee against manufacturing defects from the date of purchase. This guarantee...

  • Page 33: (Cont)

    Guarantee, service & general information (cont) general information salt salt is used as the cleansing agent for your water softener’s resin bed. The salt cabinet will need to be refilled from time to time. It is essential that approximately 6 inches of salt is maintained as a minimum to ensure oper...

  • Page 34: General Information

    Problem solving 33 general information the use of softened water washing machines you will need much less soap powder. In most washes one tablespoon will be sufficient. Too much lather and clothes will not rinse properly. Dishwashers if your dishwasher is on a softened water supply, you will no long...

  • Page 36

    Tapworks, mill road, stokenchurch, bucks hp14 3tp direct service line: 0870 429 9019 fax: 01494 484 312 www.Tapworks.Co.Uk as part of our policy of ongoing research and development, we reserve the right to alter design and specification without prior notice. Part no: 300505 iss: 03/13.