TATA Motors Indigo Owner's Manual & Service Book - page 11
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Dear Customer,
It is our responsibility and our endeavour to ensure that you
have our complete service backup if ever, wherever and
whenever you need the same. When you have a road
network that spans 33.80 kms, the probability of a break-
down happening within hailing distance of a
TATA MOTORS
Authorized Workshop is very low. It is Precisely for this
reason, we have tied up with MyTVS, who will provide break-
down assistance including towing to the nearest
TATA
MOTORS Authorized Workshop through their Authorized
Service Providers (ASP)
The
24X7 On Road Assistance Program shall be automati-
cally available to your vehicle for the duration of Warranty
period. The program shall also be available for Extended
Warranty period if you avail the same at the time of buying
of your vehicle.
Response Time ** for the On Road Assistance Program
Within City Limits
60 minutes
On State or National Highways
90 minutes
Ghat Roads and other places
120 minutes +/-
(The response time will depend on the location, terrain, traf-
fic density and the time of the day.)
Standard procedure when calling for On Road
Assistance in case of a breakdown :
•
Dial the toll free help line number –
1 800 209 7979
•
Identify your vehicle with the Vehicle chassis number that
is available in the Owners Service manual or on the
Helpline sticker on the dashboard, near the steering
wheel.
•
Explain your exact location with landmarks and tell us
about the problem you face with the vehicle.
•
Park your vehicle on the edge of the road, open the bon-
net and put on the hazard warning signal.
•
Place the caution sign supplied with the vehicle approx.
3 m from the vehicle in the direction of on coming traffic.
24 X 7 ON ROAD ASSISTANCE