TD Desk 5000 Quick Start Manual - page 14
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Insert card
a) The customer inserts their credit card.
b) The customer enters their PIN and presses OK.
c) The screen shows that authorization number, the transaction total and
the receipts print. Go to step 5.
Swipe card
a) Swipe the credit card.
b) The customer indicates if the card is
OK. Select Visa for MasterCard and American Express cards as well.
If
If UnionPay is selected, enter the PIN and press OK. The customer may
bypass the PIN but if it is requested again, they must enter it.
c) Perform a fraud check on the card and signature.
d) Verify the card info with what is on the terminal screen and press OK.
Go to step 5.
Tap
a) The customer taps their contactless-enabled credit card on the
contactless card reader. The customer may be required to insert or
swipe their card in some cases. Go to step 5.
Manually enter card
There is an inherent fraud risk for manually entered transactions. Please see
page 7 for more information.
a) Enter the account number and press OK.
b) Enter the expiry date and press OK.
c) Enter the CVD number and press OK. This number is generally located on
the back of the credit card. This can be an optional step depending on
your settings.
d) If prompted, indicate if the card was present for the transaction (Yes or
No). Go to step 5.
5. The screen shows that authorization number, the transaction total and the
receipts print.
If the card was swiped or manually entered, the customer must sign the signature
field on the merchant copy.
If it is a UnionPay transaction, the customer may be required to sign the receipt.
Review the receipt to see if a signature is requested.
If you don’t accept UnionPay cards, you will not see step b. Go to step c.
ENTER
AMOUNT
RECEIPTS
SWIPE CARD
MANUALLY
ENTER CARD
ENTER # and
EXP. DATE
ENTER CVD?
(optional)
IMPRINT CARD
MESSAGE
FINISHED
ENTER PIN
INSERT CARD
TAP CARD
CONFIRM
AMOUNT
PAYMENT
METHOD