Trion HE Plus 1400 Installation & Operation Manual - page 11
SYMPTOM
Rapid Arcing or
Zapping
Excessive Ozone
Smell
Radio or Television
Interference
Hissing or Sizzling
Noise
Green LED Light is
not On
Red LED Light is not
On
POSSIBLE CAUSES
Broken or loose ionizing wire (s)
Dirty Ionizing-Collecting Cell
Damaged or bent collector plates
Dirty insulator caps on Ionizing-Collecting
Cell
Defective Air Flow Sensor
Loose high voltage connections
Poor electrical ground
Poor electrical contact in the secondary
electrical circuit
No power available
Loose wiring at ON/OFF switch
Defective ON/OFF switch
ON/OFF switch not in ON position
Loose wiring within power pack
assembly
Broken or shorted electrical component
Excessive dirt build-up on ionizing
wires
Contact board assemblies are corroded
or carbonized
Broken ionizing wire
Dirty Ionizing-Collecting Cell
Foreign object located between
collector plates
Damaged or bent collector plates
Insulators are corroded or carbonized
CORRECTIVE ACTION
Remove broken or loose wire and replace
with new wire
Clean the Ionizing-Collecting Cell
Straighten plates with needle nose pliers or
replace entire Ionizing-Collecting Cell
Clean with warm soapy water and rinse well
Clean or replace Air Flow Sensor
Rewire Air Cleaner to the HVAC system
blower by qualified HVAC contractor
Uncommon occurrence- check for good
common ground for air cleaner
Ensure that there is a good connection
between the top of the Ionizing-Collecting
Cell and the bottom of the contact board
Contact HVAC contractor
Reset circuit breaker
Replace fuse
Check for secure connection
Replace ON/OFF switch
Turn the unit ON
Check for secure connections
Contact HVAC contractor
Contact HVAC contractor
Clean wires with alcohol and allow to dry
thoroughly before turning the unit ON
Replace contact board assembly
Remove broken wire and replace with new wire
Clean the Ionizing-Collecting Cell
Remove object from Ionizing–Collecting Cell
Straighten plates with needle nose pliers or
replace entire Ionizing-Collecting Cell
Replace insulators or Ionizing-Collecting Cell
Troubleshooting
9
Common Troubleshooting Techniques