U-Line 1000 SERIES User Manual - page 36
USER GUIDE
Troubleshooting 1
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Troubleshooting
BEFORE CALLING FOR SERVICE
If you think your U-Line product is malfunctioning, read
the OPERATING INSTRUCTIONS section of this guide to
clearly understand the function of the control.
If the problem persists, read the NORMAL OPERATING
SOUNDS, TROUBLESHOOTING GUIDE and CONTROL
OPTIONS sections below to help you quickly identify
common problems, and possible causes and remedies.
Most often, this will resolve the problem without the need
to call for service.
IF SERVICE IS REQUIRED
If you do not understand a troubleshooting remedy, or
your product needs service, contact U-Line Corporation
directly. Contact information appears on the rear cover of
this guide.
When you call, you will need your product Model and
Serial Numbers. This information also appears on the
Model and Serial number plate located on the upper right
or rear wall of the interior of your product.
NORMAL OPERATING SOUNDS
All models incorporate rigid foam insulated cabinets to
provide high thermal efficiency and maximum sound
reduction for its internal working components. Despite this
technology, your model may make sounds that are
unfamiliar.
Normal operating sounds may be more noticeable because
of the unit’s environment. Hard surfaces such as cabinets,
wood, vinyl or tiled floors and paneled walls have a
tendency to reflect normal appliance operating noises.
Listed below are common refrigeration components with
brief description of the normal operating sounds they
make. NOTE: Your product may not contain all the
components listed.
• Compressor: The compressor makes a hum or pulsing
sound that may be heard when it operates.
• Evaporator: Refrigerant flowing through an evaporator
may sound like boiling liquid.
• Condenser Fan: Air moving through a condenser may
be heard.
• Running Water: As your unit continues to produce ice
you will hear water flowing into the collection chambers
and running over the evaporator.
TROUBLESHOOTING GUIDE
DANGER
!
ELECTROCUTION HAZARD. Never attempt to
repair or perform maintenance on the unit until
disconnecting the main electrical power.
Troubleshooting - What to check when problems occur:
Problem
Possible Cause and Remedy
Unit Does not
operate.
Electronic
display blank
No electrical supply. Plug unit in or check
circuit breaker.
Display
showing error
code
If display shows error 10E or ER, check to
make sure door is sealing correctly. Make sure
to close door completely. If sealing the door
does not clear the error, contact U-Line service
for more information.
Unit Develops
Condensation
on External
surfaces
The unit is exposed to excessive humidity,
moisture will dissipate as humidity levels
decrease.
Poor Ice
quality.
Unit may not be level. Check unit for levelness.
(See MAINTENANCE) Ice maker system may
be dirty. Clean the ice maker. (See
MAINTENANCE)
No Ice
Production
Ensure water is being supplied to the
unit.Verify the ice making unit is turned on
(See CONTROL OPERATION)
Not Enough Ice Ensure the condenser coil is clean and free of
any dirt or lint build-up.
Water in Ice
Bin
Drain may be restricted, ensure drain is free of
foreign debris.