Vade Retro mailcube Administrator's Manual - Introduction

Summary of mailcube

  • Page 1

    Get a better inbox! Administration guide – mailcube.

  • Page 2: Table Of Contents

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 2 table of contents 1 introduction ...........................................................................................

  • Page 3

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 3 known mailboxes ............................................................................................................

  • Page 4: Introduction

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 4 1 introduction welcome to a spam-free world! Thank you for choosing mailcube to protect your messaging system while filin...

  • Page 5: General Principles

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 5 2 general principles vade retro, a french software vendor with technology ahead of its time… the information in this chap...

  • Page 6

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 6 vade retro technology’s strength: predictive heuristic analysis the engine uses a complex system of unpredictable heurist...

  • Page 7: Getting Started

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 7 3 getting started understanding the solution in just a few clicks… the instructions contained in this chapter allow you t...

  • Page 8

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 8 initial startup upon receipt of your mailcube, you will be provided with a getting started guide. This guide explains ste...

  • Page 9: Administrate Your Mailcube

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 9 4 administrate your mailcube a streamlined interface allowing you to get to the point in this chapter you will find the i...

  • Page 10

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 10 figure 4-2 password personalization screen figure 4-3 password modification button sections of the administration area t...

  • Page 11: Configuring Your Mailcube

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 11 5 configuring your mailcube integrate the appliance completely into your architecture this chapter explains the fields t...

  • Page 12

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 12 definition of the appliance’s access policy to access the settings interface, click on "configuration" then "security". ...

  • Page 13

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 13 activating tls on inbound email streaming the tls is a security protocol for exchanges on the internet. Activating the t...

  • Page 14

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 14 activating tls on outbound email streaming the tls is a security protocol for exchanges on the internet. Activating the ...

  • Page 15

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 15 by clicking on "add", you will reach an interface in which you will enter domain names. The syntax to follow is the one ...

  • Page 16

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 16 6 configure your integrated mail relay vade retro technology stays by your side in this section, all settings are pre-en...

  • Page 17

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 17 figure 6-2 e-mail server section –sub-section: reception queuing in this sub-section, you can customize queue management...

  • Page 18

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 18 sending messages in this sub-section, you have a number of options for sending messages: (figure 6-4) § customization o...

  • Page 19

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 19 activation of outgoing filter mailcube offers two modes of outgoing routing (figure 6-6): - one routing + filtering of e...

  • Page 20

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 20 figure 6-8 outgoing e-mail server section –sub-section: reception queuing in this sub-section, you can customize queue m...

  • Page 21

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 21 sending messages in this sub-section, you have an option to configure the default outgoing route (your firewall for inst...

  • Page 22

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 22 7 configuring your filter engine capitalize on the power of vade retro’s filter engine this is the heart of the antispam...

  • Page 23

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 23 protocol filtering this sub-section allows you to define protocol filtering and block spam sent by certain botnets (figu...

  • Page 24

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 24 § dkim (domain key identified mail). You can enable dkim, the standard for authenticating the domain name of an e-mail ...

  • Page 25

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 25 figure 7-4 filtering section – sub-section: domain filtering (2 nd part) address filtering this sub-section allows you t...

  • Page 26

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 26 figure 7-5 filtering section –sub-section: address filtering figure 7-5(2) filtering section –sub-section: address filte...

  • Page 27

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 27 § regional options: allow or deny messages with cyrillic or asian characters. This option is used when the e-mail excha...

  • Page 28

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 28 figure 7-7 filtering section –sub-section: antivirus filtering interface for outgoing filter configuration this section ...

  • Page 29

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 29 figure 7-8 outgoing filter section – sub-section: domain filtering (1 st part) address filtering this sub-section allows...

  • Page 30

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 30 content filtering this sub-section allows you to more finely customize content filtering. You can perform the following ...

  • Page 31

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 31 antivirus filtering in this sub-section (figure 7-11) you can decide whether to enable the antivirus filter (if you chos...

  • Page 32

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 32 8 monitoring configuration interface implement real service continuity for the security of your e-mails. Monitoring in t...

  • Page 33

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 33 figure 8-2 monitoring section – enabling syslog export § server name or ip: enter the ip address of the syslog server. ...

  • Page 34: Automatic Updates

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 34 9 automatic updates this section covers updates of your antispam and dr web antivirus filters (figure 9-1). You can opt ...

  • Page 35: User Accounts Management

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 35 10 user accounts management configuring your users’ accounts after integrating the mailcube in your environment and adap...

  • Page 36

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 36 figure 10-2 “user accounts” section – general settings user settings the user reports section allows you to define a num...

  • Page 37

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 37 settings of mutual account reports (administrator access) you can define a centralized administration for selected e-mai...

  • Page 38

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 38 mailboxes this section will allow you to manage accounts for your users and define the learning mode of the mailbox to c...

  • Page 39

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 39 accounts discovery the method of remembering accounts can be defined when configuring address filtering (see chapter 5)....

  • Page 40

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 40 figure 10-8 “user accounts” section – deletion of mailboxes aliases this section offers you a global view of all mailbox...

  • Page 41

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 41 the mutual account the mutual account (figure 10-10) is the personal area reserved for the administrator. It has 3 categ...

  • Page 42

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 42 account reports after the first message is received, a report is sent to each of the user’s main addresses (figure 10- 1...

  • Page 43

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 43 the user may view blocked messages and access the following information in his personal area (figure 10-12): message con...

  • Page 44

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 44 figure 10-14 user account configuration area by selecting "i am away", the user cancels the frequency of the purge of hi...

  • Page 45

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 45 figure 10-16 user alias management.

  • Page 46: Domain Management Area

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 46 11 domain management area take control of all your domains instructions in this chapter will show you how to adjust the ...

  • Page 47

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 47 figure 11-2 routing filtering (figure 11-3) in this section, you can refine the filtering strategy to apply to each sele...

  • Page 48

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 48 user accounts (figure 11-4) this section allows you to exclude mailboxes for which you do not want activation alerts to ...

  • Page 49: Maintenance

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 49 mailboxes this section allows you to build a list of e-mail addresses which will never receive any e-mail. Figure 11-5 m...

  • Page 50

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 50 queue management the queue management interface captures the content of the queue when you access the page. The table li...

  • Page 51

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 51 backup (figure 12-2) this section allows you to manage configuration backups of your mailcube. You can launch a backup b...

  • Page 52

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 52 update (figure 12-4) on this mask, you can view available firmware versions and activate an update. Caution: updating th...

  • Page 53

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 53 general information (figure 12-5) this section enables you to view a lot of information about your mailcube: model, seri...

  • Page 54

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 54 figure 13-1 high availability – cluster settings when you enable the master cluster mode, the left hand menu opens new c...

  • Page 55

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 55 figure 13-3 high availability – slaves settings “quarantine” access enables you to setup an external mailcube as the ext...

  • Page 56: Access To Logs

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 56 14 access to logs easily view logs relating to your corporate mail system in this chapter you will learn how to access t...

  • Page 57

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 57 by clicking on the small arrow to the left of the date (figure 14-3), you will get full details of the processing done b...

  • Page 58: Access To Statistics

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 58 15 access to statistics view the status of your e-mail traffic at a glance in this chapter you will discover how relevan...

  • Page 59

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 59 presentation of the interface for chronological consultation of statistics in this synthetic view, there are 3 sections ...

  • Page 60: Homepage

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 60 16 homepage the bare essentials the instructions in this chapter will allow you to synthetically view in a single web pa...

  • Page 61

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 61 figure 16-1 homepage screen the dashboard in the left menu you will see the item “dashboard” (figure 16-1). This item en...

  • Page 62: Faq

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 62 17 faq tailored vade retro technology support the instructions in this chapter will give you an idea of the majority of ...

  • Page 63: Appendices

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 63 18 appendices diagram of relationships between the appliance and related systems in this case, the appliance is in the d...

  • Page 64

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 64 deploying the feedback toolbar with windows server requirements 1 – execution privileges the user who is intending to us...

  • Page 65

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 65 3 – organizational unit the organization of active directory must allow relying on an ou (organizational unit) that make...

  • Page 66

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 66 3 – settings to configure the deployment behavior, go to the group policy tree at the following location: “user configur...

  • Page 67

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 67 select the package to install in the folder, then click on “open”. Select the “advanced” deployment method, then click o...

  • Page 68

    Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 68 then confirm by clicking on “ok”. Link the gpo so that it will be applied. To do so, right-click on “link enabled”. Resu...