- DL manuals
- Vade Retro
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- Administrator's Manual
Vade Retro mailcube Administrator's Manual - General Principles
VADE RETRO TECHNOLOGY, SASU Au capital de 268 831€
3 avenue Antoine Pinay, Parc d'activité des 4 vents, 59 510 HEM – France – RCS Rbx – Tourcoing - 509 568 416
10C 1V2 01/11 FR
5
2
General principles
Vade Retro, a French software vendor with technology ahead of its
time…
The information in this chapter will allow you to find out more about spam-related threats
and the antispam technology implemented on your MailCube.
About spam
Did you know that more than 90% of electronic messages circulating worldwide are spam?
E-mail within a company is as much an indispensable tool as it is a major source of spending (loss of
employee productivity and even a breach of your company’s security).
Many studies have highlighted the cost of spam – on average, it represents a cost of 2.5 man-days a
year for the company! This cost includes both the direct cost (bandwidth consumption, storage of
undesirable mail, etc.) and indirect cost (employee’s time wasted processing spam). This works out to
about 250,000€ per year for a company of 100 employees
(1)
.
(1) Source: Radicati group
About commercial e-mails and social network notifications
Even after a powerful antispam has done its job, commercial e-mails and social network notifications
still represent more than 50% of the messages that reach your inbox. At Vade Retro, we call these
“graymail”. Graymail refers to low-priority messages that are occupying an increasing amount of space
in inboxes.
Commercial e-mails provide ways to unsubscribe in order to stop receiving them. However, these links
are sometimes not clearly visible to the user, or the unsubscription process is tedious and many users
dread the inappropriate use of information or the insertion of viruses/malware.
However, unsubscribing is still the best way to optimize the contents of a mailbox. It just has to be
simple and safe.
Vade Retro’s technology
Technology is the catchword at Vade Retro. 60% of its employees are dedicated to the research and
development of Vade Retro’s filter kernel.
Vade Retro’s antispam technology uses thousands of rules, each contributing to a comprehensive
assessment of every message, without the need to learn the specifics of each deployment site
and without querying an external reference server.
The main advantages of Vade Retro technology are:
§
Immediately operational processing, no learning time required
§
No external connection to analyze messages.
§
Very high processing speed.
§
Small amount of system resources required.
§
Compact and universal development.
§
Innovative technologies such as graymail classification (Commercial e-mails, Newsletters and
social network notifications) as well as safe unsubscription in one click.
Summary of mailcube
Page 1
Get a better inbox! Administration guide – mailcube.
Page 2: Table Of Contents
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 2 table of contents 1 introduction ...........................................................................................
Page 3
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 3 known mailboxes ............................................................................................................
Page 4: Introduction
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 4 1 introduction welcome to a spam-free world! Thank you for choosing mailcube to protect your messaging system while filin...
Page 5: General Principles
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 5 2 general principles vade retro, a french software vendor with technology ahead of its time… the information in this chap...
Page 6
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 6 vade retro technology’s strength: predictive heuristic analysis the engine uses a complex system of unpredictable heurist...
Page 7: Getting Started
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 7 3 getting started understanding the solution in just a few clicks… the instructions contained in this chapter allow you t...
Page 8
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 8 initial startup upon receipt of your mailcube, you will be provided with a getting started guide. This guide explains ste...
Page 9: Administrate Your Mailcube
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 9 4 administrate your mailcube a streamlined interface allowing you to get to the point in this chapter you will find the i...
Page 10
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 10 figure 4-2 password personalization screen figure 4-3 password modification button sections of the administration area t...
Page 11: Configuring Your Mailcube
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 11 5 configuring your mailcube integrate the appliance completely into your architecture this chapter explains the fields t...
Page 12
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 12 definition of the appliance’s access policy to access the settings interface, click on "configuration" then "security". ...
Page 13
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 13 activating tls on inbound email streaming the tls is a security protocol for exchanges on the internet. Activating the t...
Page 14
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 14 activating tls on outbound email streaming the tls is a security protocol for exchanges on the internet. Activating the ...
Page 15
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 15 by clicking on "add", you will reach an interface in which you will enter domain names. The syntax to follow is the one ...
Page 16
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 16 6 configure your integrated mail relay vade retro technology stays by your side in this section, all settings are pre-en...
Page 17
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 17 figure 6-2 e-mail server section –sub-section: reception queuing in this sub-section, you can customize queue management...
Page 18
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 18 sending messages in this sub-section, you have a number of options for sending messages: (figure 6-4) § customization o...
Page 19
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 19 activation of outgoing filter mailcube offers two modes of outgoing routing (figure 6-6): - one routing + filtering of e...
Page 20
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 20 figure 6-8 outgoing e-mail server section –sub-section: reception queuing in this sub-section, you can customize queue m...
Page 21
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 21 sending messages in this sub-section, you have an option to configure the default outgoing route (your firewall for inst...
Page 22
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 22 7 configuring your filter engine capitalize on the power of vade retro’s filter engine this is the heart of the antispam...
Page 23
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 23 protocol filtering this sub-section allows you to define protocol filtering and block spam sent by certain botnets (figu...
Page 24
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 24 § dkim (domain key identified mail). You can enable dkim, the standard for authenticating the domain name of an e-mail ...
Page 25
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 25 figure 7-4 filtering section – sub-section: domain filtering (2 nd part) address filtering this sub-section allows you t...
Page 26
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 26 figure 7-5 filtering section –sub-section: address filtering figure 7-5(2) filtering section –sub-section: address filte...
Page 27
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 27 § regional options: allow or deny messages with cyrillic or asian characters. This option is used when the e-mail excha...
Page 28
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 28 figure 7-7 filtering section –sub-section: antivirus filtering interface for outgoing filter configuration this section ...
Page 29
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 29 figure 7-8 outgoing filter section – sub-section: domain filtering (1 st part) address filtering this sub-section allows...
Page 30
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 30 content filtering this sub-section allows you to more finely customize content filtering. You can perform the following ...
Page 31
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 31 antivirus filtering in this sub-section (figure 7-11) you can decide whether to enable the antivirus filter (if you chos...
Page 32
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 32 8 monitoring configuration interface implement real service continuity for the security of your e-mails. Monitoring in t...
Page 33
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 33 figure 8-2 monitoring section – enabling syslog export § server name or ip: enter the ip address of the syslog server. ...
Page 34: Automatic Updates
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 34 9 automatic updates this section covers updates of your antispam and dr web antivirus filters (figure 9-1). You can opt ...
Page 35: User Accounts Management
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 35 10 user accounts management configuring your users’ accounts after integrating the mailcube in your environment and adap...
Page 36
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 36 figure 10-2 “user accounts” section – general settings user settings the user reports section allows you to define a num...
Page 37
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 37 settings of mutual account reports (administrator access) you can define a centralized administration for selected e-mai...
Page 38
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 38 mailboxes this section will allow you to manage accounts for your users and define the learning mode of the mailbox to c...
Page 39
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 39 accounts discovery the method of remembering accounts can be defined when configuring address filtering (see chapter 5)....
Page 40
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 40 figure 10-8 “user accounts” section – deletion of mailboxes aliases this section offers you a global view of all mailbox...
Page 41
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 41 the mutual account the mutual account (figure 10-10) is the personal area reserved for the administrator. It has 3 categ...
Page 42
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 42 account reports after the first message is received, a report is sent to each of the user’s main addresses (figure 10- 1...
Page 43
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 43 the user may view blocked messages and access the following information in his personal area (figure 10-12): message con...
Page 44
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 44 figure 10-14 user account configuration area by selecting "i am away", the user cancels the frequency of the purge of hi...
Page 45
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 45 figure 10-16 user alias management.
Page 46: Domain Management Area
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 46 11 domain management area take control of all your domains instructions in this chapter will show you how to adjust the ...
Page 47
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 47 figure 11-2 routing filtering (figure 11-3) in this section, you can refine the filtering strategy to apply to each sele...
Page 48
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 48 user accounts (figure 11-4) this section allows you to exclude mailboxes for which you do not want activation alerts to ...
Page 49: Maintenance
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 49 mailboxes this section allows you to build a list of e-mail addresses which will never receive any e-mail. Figure 11-5 m...
Page 50
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 50 queue management the queue management interface captures the content of the queue when you access the page. The table li...
Page 51
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 51 backup (figure 12-2) this section allows you to manage configuration backups of your mailcube. You can launch a backup b...
Page 52
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 52 update (figure 12-4) on this mask, you can view available firmware versions and activate an update. Caution: updating th...
Page 53
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 53 general information (figure 12-5) this section enables you to view a lot of information about your mailcube: model, seri...
Page 54
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 54 figure 13-1 high availability – cluster settings when you enable the master cluster mode, the left hand menu opens new c...
Page 55
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 55 figure 13-3 high availability – slaves settings “quarantine” access enables you to setup an external mailcube as the ext...
Page 56: Access To Logs
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 56 14 access to logs easily view logs relating to your corporate mail system in this chapter you will learn how to access t...
Page 57
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 57 by clicking on the small arrow to the left of the date (figure 14-3), you will get full details of the processing done b...
Page 58: Access To Statistics
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 58 15 access to statistics view the status of your e-mail traffic at a glance in this chapter you will discover how relevan...
Page 59
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 59 presentation of the interface for chronological consultation of statistics in this synthetic view, there are 3 sections ...
Page 60: Homepage
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 60 16 homepage the bare essentials the instructions in this chapter will allow you to synthetically view in a single web pa...
Page 61
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 61 figure 16-1 homepage screen the dashboard in the left menu you will see the item “dashboard” (figure 16-1). This item en...
Page 62: Faq
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 62 17 faq tailored vade retro technology support the instructions in this chapter will give you an idea of the majority of ...
Page 63: Appendices
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 63 18 appendices diagram of relationships between the appliance and related systems in this case, the appliance is in the d...
Page 64
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 64 deploying the feedback toolbar with windows server requirements 1 – execution privileges the user who is intending to us...
Page 65
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 65 3 – organizational unit the organization of active directory must allow relying on an ou (organizational unit) that make...
Page 66
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 66 3 – settings to configure the deployment behavior, go to the group policy tree at the following location: “user configur...
Page 67
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 67 select the package to install in the folder, then click on “open”. Select the “advanced” deployment method, then click o...
Page 68
Vade retro technology, sasu au capital de 268 831€ 3 avenue antoine pinay, parc d'activité des 4 vents, 59 510 hem – france – rcs rbx – tourcoing - 509 568 416 10c 1v2 01/11 fr 68 then confirm by clicking on “ok”. Link the gpo so that it will be applied. To do so, right-click on “link enabled”. Resu...