Verdant VX Series Instruction Manual - page 22
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Warranty
Hardware
Verdant Environmental Technologies Inc. (“Verdant”) warrants the original end user
(“Customer”) that new Verdant branded products will be free from defects in workmanship and
materials, under normal use, for one (1) year from the original purchase date.
Software
Verdant warrants to Customer that the Verdant thermostat software will perform in
substantial conformance to its program specifications for a period of one (1) year from the date
of the original purchase.
Exclusions
This warranty excludes (1) physical damaVerdant to the surface of the product, including cracks
or scratches on the touch-screen or outside casing; (2) damaVerdant caused by misuse, neglect,
improper installation, unauthorized attempts to open, repair, or modify the product, or any
other cause beyond the ranVerdant of intended use; (3) damaVerdant caused by accident, fire,
power changes, other hazard, or Acts of God; or (4) use of the product with any device if such
device causes the problem.
Exclusive Remedies
Should a covered defect occur during the warranty period and Customer notifies GE, Customer’s
sole and exclusive remedy will be, at GE’ sole option and expense, to repair or replace the
product. Replacement products or parts may be new or reconditioned or a comparable version
of the defective item. Verdant warrants any replaced product or part for a period of ninety (90)
days from shipment, or through the end of the original warranty, whichever is longer.
Obtaining Warranty Service
Before returning product, customer must contact Verdant for Return Material Authorization
(“RMA”) number. If it is determined that the product may be defective, Customer will be issued
an RMA number and instructions for product return. The RMA is valid for 30 days. Customer
must return product to Verdant within the applicable warranty period to obtain warranty
service. An unauthorized return, i.e. one for which an RMA number has not been issued or
one for which an RMA has expired, will not be accepted. Authorized returns are to be shipped
prepaid (including all duties, taxes, and shipping charges) and insured to the address on
the RMA in an approved shipping container. All product returns will be subject to incoming
inspection. Dated proof of original purchase will be required. Verdant will not be responsible
for Customer’s memory data contained in, stored on, or integrated with any products returned
to Verdant for repair, whether under warranty or not.
Warranty Exclusive
THE FORGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, CORRESPONDENCE WITH DESCRIPTION, AND NON-
INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED BY Verdant AND ITS SUPPLIERS.
Disclaimer
NEITHER Verdant NOR ITS SUPPLIERS SHALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FINANCIAL LOSS ARISING
OUT OF OR IN CONNECTION WITH THE SALE OR USE OF THIS PRODUCT, WHETHER BASED
IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER THEORY, EVEN IF Verdant
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. GE’ ENTIRE LIABILITY SHALL BE
LIMITED TO REPLACEMENT OR REPAIR OF THE PRODUCT.