Vollara safe hearth User Manual - page 6
Terms: - vollara technology products with valid serial numbers are under warranty by vollara, llc, 300 East valley Drive,
bristol, vA 24201 (the “company”), to the original purchaser only, to be free from defect in materials and workmanship for
three (3) years from date of purchase. If a valid serial number is missing from a product, the warranty will be voided. to
confirm warranty coverage prior to purchasing a product, contact the company at 800.989.2299 with the serial number
located on the back of the unit.
vollara products are authorized for sale through Independent Dealers only. Warranties are voided if a product is purchased
through unauthorized channels. the company will not extend warranty coverage on any product sold in a manner that
violates our Internet Advertising guidelines. this includes websites that are not authorized to use our trademarked names,
images, and logos, as well as Internet auction sites. the only approved Internet presence for vollara products are the
company’s corporate web addresses, www.vollara.com.
the company’s liability under this Warranty shall be limited to repair, or at our option, replacement without charge, except
for transportation. All transportation charges on parts or units submitted under this Warranty shall be borne by purchaser.
unless this Warranty is expressly renewed or extended by the company, any repaired or replaced part of the unit shall be
under warranty to the original purchaser only, for the length of the unexpired portion of the original warranty.
Products which are returned for a repair after the warranty period, do not have a valid serial number and thereby a voided
warranty, or which show damage for which the company is not responsible, will be repaired for a reasonable charge.
the company will advise purchaser of the cost before proceeding. this Warranty shall not apply to any unit which in the
company’s reasonable judgment has been subject to alteration, misuse, negligence or accident, or damage resulting from
improper service by a person not authorized by us to perform such work, or from usage with any but the specified voltage,
or any product without a valid serial number.
the company makes no warranties, express or implied, with respect to our Products, except such written warranty or
warranties as may be set forth herein. such WRIttEn WARRAnty Is EXclusIvE AnD, tO thE EXtEnt PERmIttED
by lAW, the company DIsclAIms All OthER WARRAntIEs, IncluDIng but nOt lImItED tO A WARRAnty OF
mERchAntAbIlIty OR FItnEss OF PuRPOsE. nO cOnsEQuEntIAl DAmAgEs,
IncIDEntAl DAmAgEs OR OthER InDIREct OR sPEcIAl DAmAgE OR lOss, such As, but nOt lImItED tO, lOss OF
PROFIts, lOss OF gOODWIll, lOss OF busInEss OPPORtunIty, lOss OF usE OF PlAnt OR EQuIPmEnt, OR lOss
OF EXEcutIvE AnD EmPlOyEE tImE, WIll bE REcOvERAblE AnD ARE sPEcIFIcAlly DIsclAImED. thIs lImItAtIOn
OF lIAbIlIty AnD REmEDy REPlAcEs Any AnD All thEORIEs OF ActIOn, cAusEs OF ActIOn, OR thEORIEs
OF DAmAgE WhIch mAy bE hAD OR bROught, IncluDIng but nOt lImItED tO ActIOns bAsED On stAtutE,
cOntRAct, bREAch OF WARRAnty, nEglIgEncE, stRIct lIAbIlIty OR OthER tORt thEORy. some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you.
this Warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. If your unit
is defective, please contact the company at 300 East valley Drive, bristol, vA 24201 or www.vollara. com.
mail Warranty card Information to the company or register online within 10 days of purchase for activation of warranty.
LIMITEd THREE YEARS WARRANTY
1. Remove the screws from the filter bracket on the back of the
unit. Remove the bracket and air filter.
2. using the tabs, lift out the ActivePure cell.
3. Disconnect the two pin connectors and remove the entire
ActivePure assembly from the unit.
4. the ActivePure cell and filter can now be replaced
or cleaned. to clean, carefully vacuum or brush the
ActivePure cell and filter. the ActivePure cell should
be cleaned whenever you clean the air filter, every 3-6
months or as needed.
5. If damaged, worn, or difficult to clean, replace the filter
and/or ActivePure cell. ActivePure cell should be replaced
every 2 years, or as needed.
6. Reassemble the ActivePure cell, by connecting the two pin
connectors and sliding into place. Reassemble the filter, back
cover, and holder assembly as shown.
7. Reconnect power
ACTIVEpURE CELL CLEANING ANd REpLACEMENT
For a replacement ActivePure cell, or
for replacement filters, contact your vollara
Distributor for more information.
WARNING! - The filter and ActivePure Cell must
be properly installed. DO NOT OPERATE THIS
APPLIANCE WITH THE FILTER REMOVED. Failure to
follow these instructions may result in exposure to
UV light or personal injury.
10
11
WARNING:
• turn off the power switch in the rear of the unit.
• unplug the unit and let it cool completely.
If the heater will not operate, please check the following before calling for repair:
1. check if the power cord is plugged into an electrical outlet, if not, plug in.
2. check the outlet for electricity.
3. check that main power switch on rear is on. switch will illuminate when on.
4. check if the battery in remote control is operational, and if the insulating film is removed.
NOTE: the heater may not be operating if the thermostat is set lower than the room temperature. to begin operation, increase
the thermostat temperature for a higher heat setting.
store the heater in a cool, dry location when not in use. to prevent dust and dirt build-up, use the original packaging to repack the unit.
STORAGE
TROUBLESHOOTING