Walchem WebAlert Instruction manual - page 7
Page 5
4.0 Connecting via ShoulderTap®
After programming, before leaving the site, it is important to verify that the modem is
connected to our server and available over the Internet.
Testing the Connection
Connect to the controller via Ethernet or USB, go to the Advanced Comms Page, and look at
the ShoulderTap® Internet Connection section, Dial up Connection Status. If it never gets to
Connection Timeout in xxxx Sec, but keeps repeatedly trying to connect, then change Secure
Tunnel from Tunnel Via Modem to Don't Use Tunnel and click Submit button.
Then check the antenna location by using the Wireless Modem Antenna Setup. Click Start
Setup and move the antenna until Suggestion says Good Signal Strength.
Change back to Always Online, click Submit, and cycle power again. Once it reboots, check
the Dialup Connection Status again.
Connecting
Once the controller is on line, it can be accessed via ShoulderTap®.
1. From any computer with Internet access, surf to the ShoulderTap® web site:
http://146.115.4.198/walchem/frontdoor.asp
2. Enter user name and password: WebMaster®/2001.
3. At the next screen, enter the mobile number of the controller. If the cell service provider
does not use mobile numbers, substitute the serial number. Regardless, the number you enter
here must match the number entered into the Controller Phone Number field, including the
country code pull-down.
4. Once connected to your controller, enter its unique user name and password as usual at the
Authentication Page.