Watchguard VSPV13M User Manual - Q&a
Q1: I can’t connect to VSPV13M with 3G network, but it works with my wireless network. Why?
A1: Your network configuration is not yet completed. Please set port forwarding as instructed in “3. Configure with iPhone /
iPad” (Step7 ~ 8)”.
Q2: My live images are not fluent. Why?
A2: Image fluency could be affected by the local network upload bandwidth, router efficiency, client network download
bandwidth, complexity of live view, and more.
(Recommended) To have the best image fluency, select QVGA; to have the best image quality, select “SXVGA”; to have
normal image fluency and quality, select “VGA”.
Q3: What’s “Push Video”? I don’t get playback video clip but live images when I select “View” for Push Video message.
A3: “Push Video” is an active notification system, different from traditional FTP, Email and SMS notification methods. For this
function to work normally, you need to install a micro SD card to VSPV13M before this function is enabled. Or, you’ll get
live images when you select “View” for Push Video message.
For more details about “Push Video”, please refer to the section “Activate Push Video”.
Q&A
EagleEyes Operation
Tool Bar
Setting
Info
Push Video Switch
The first three buttons from the left are used for the address book, and the other two are special buttons.
Select to learn more about how to use EagleEyes, where to find video demo, and join our Facebook.
Configures EagleEyes-related parameters.
Enables or disables “Push Video”.
Configuration
Select to enter VSPV13M configuration page to change some camera parameters.
Start EagleEyes to enter Address Book:
Select VSPV13M connection set to enter Live View & Control:
Live View & Control
Configuration
Address Book
Q4: The detection range of the built-in human detection sensor seems too short and the sensor is not sensitive enough. Did I
do anything wrong on installation?
A4: The human detection sensor might be influenced by the temperature of ambient environment and human beings, and the
appilcable working temperature is up to 30oC. To get more accurate and precise detection, you may connect external
alarm devices, such as magnetic contacts.
Q5: The live video keeps flickering. Why?
A5: Please try adjusting the power line frequency to “60 Hz” or “50 Hz” from your iPhone by selecting “ ” to enter IPCAM
Configuration page. Then, go to “Advance Setup”
“Camera” to change setting.